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All 14 Elk Grove Village hotels

Holiday Inn Chicago Elk Grove

3.0 of 5 Hotel   |   1000 Busse Road, Elk Grove Village, IL 60007
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78%
Ranked #1 of 14 Hotels in Elk Grove Village
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
John D Green Bay, Wisconsin
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188 reviews from our community

Traveler rating
    86
    57
    30
    6
    9
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33
19
11
95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

I have to take my hat off to everyone at this hotel. This is for every employee, from check in, to maintenance, personnel that clean the rooms, managers as well. Everyone at this hotel will do anything and everything to satisfied your stay. THANKS TO EVERYONE HERE

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Missouri
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Being in close proximity to O'Hare, this is a very popular hotel for "road warriors". Being a Holiday Inn, it lives up to their old motto, "The best surprise is no surprise". Rooms were clean and comfortable as is to be expected. Apparently all rooms don't come with a mini fridge and microwave, but for those times when you take... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your posting! We are glad to see that your room was clean and you had a great stay! I am happy to share that early next year, we will be going through a renovation! That should help those few areas that might show our age. We hope you'll be back to enjoy our result, thank you again! More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

My first ever review on any site. The fact that I am here on the site and writing a review itself means that either I was extremely satisfied or dissatisfied with my stay. I was extremely SATISFIED with the customer service provided by the staff and in particular would like to single out 2 people in the staff - Mr.... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We are honored, and proud to be your first review! Thank you for taking the time to share your experience with us. Please know that your comments regarding Abed and Monica are shared with the entire team! We strive for consistency, so please always let us know if you ever experience anything less than what you described above. We hope... More

New York
Top Contributor
79 reviews 79 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

My business takes me to Elk Grove village and this hotel if very convenient, but even it if wasn't, I would still stay here. It has a sportsy bar kind of restaurant attached to the hotel that has very good food. I've stayed here 10-12 times, and we even had a large meeting at the hotel. The rooms are clean,... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love our loyal and repeat guests, thank you for your posting! Please, if this is ever NOT your experience, let us know right away so we can fix it for you! Thank you again, we look forward to your next (13th?) return trip! More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

First time at this property. Went for a workshop/convention over Labor Day weekend.Nice room, king exec, reasonable rate for and what I expect at Holiday Inn and no reportable issues. What stood out was the kindness and attention of the staff.Specifically day and evening front desk personnel and housekeeping. Important because they took pride in the work they do and... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow! Thank you for taking the time to recognize our team! We'll be sure to pass your comments on to Rosa, and the entire desk and housekeeping departments! We appreciate your business, and apologize if the service was not consistent throughout all areas. We will pass those comments on to the appropriate managers as well. Thank you again, we hope... More

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Checked in for an overnight stay to join my wife for her seminar at the meeting room and was pleasantly surprised at the cleanliness of the establishment, and friendliness of the staff. Room was comfortable and well appointed, pool was spotless, restaurant and bar well staffed. Altogether an enjoyable stay.

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Clean and friendly is our mission! Thank you for your posting, we love to hear when we are doing a good job! Please, always let us know before you check out should this ever NOT be your experience! Thank you again, hopefully you and your wife can come see us again for a leisure trip! More

Pound, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

A nice older hotel. We ordered a non-smoking room and it stunk of cigarette smoke. Also they advertise free complientary breakfast.....They don't offer it. They have a restaurant attatched where you can pay and eat. On the plus side, the heated pool is AWESOME ! I couldn't believe how warm it actually was. Would probably stay there again....I just would... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

You liked the pool! That is our most popular amenity, and are happy to see that you enjoyed it. I am sorry to read however, that your room had a smoke smell, did you report this to the desk so we could give you another room? Also, it sounds like there may be some misinformation regarding our breakfast. As a... More

Clinton, NC
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an average, older hotel. The rooms are clean and even though mine was near the elevator, it was very quiet. They could not give me a king bed room but were able to put me on a higher floor. The hotel does not have any lobby breakfast or coffee though there is a restaurant attached. Luckily Starbucks is... More

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We are happy to see that you had the exercise room to yourself, and our hotel was living up to our mission to be "clean and friendly"! Apologies if you had difficulty with our shuttle service. We always recommend calling the hotel directly (847-437-6010) for an updated ETA, to avoid unnecessary waits. We... More

Prairie Village, Kansas
Top Contributor
108 reviews 108 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 9, 2014

I stayed here for work and it was a comfortable, clean room. The workout equipment is old and very limited, but I used it, as I felt like I shouldn't be running along this very busy road. I stayed here due to needing to be close to work, and they had a shuttle to/from the airport.

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Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We're glad to see that your room was clean and that you were able to take advantage of our shuttle! Your posting indicates that you stayed here 9 months ago, so I'm not sure if the exercise equipment comment was from then, or a current stay? I can tell you that our equipment... More

Hickory Valley, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 4, 2014

One of the very few hotel chains that offer smoking rooms, this hotel is fresh, clean and has a great restaurant in house. My suite was quite a ways from the elevator but needed the exercise anyway. Arrived very early as our business meeting was moved to afternoon but our plane landed at 9:30 a.m.. Arnas was right on it,... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Excellent! Thank you for your posting! We're glad to see that you were able to check in early and that Arnes was a great help! We hope to see you back again soon! More

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Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn

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