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All 14 Elk Grove Village hotels

Holiday Inn Chicago Elk Grove

3.0 of 5 Hotel   |   1000 Busse Road, Elk Grove Village, IL 60007
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Holiday Inn Chicago Elk Grove
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78%
Ranked #1 of 14 hotels in Elk Grove Village
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
  • Overview
  • Reviews (178)
  • Photos (48)
  • Amenities
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  • Room tips (27)
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178 people have reviewed this hotel

Traveler rating
    82
    54
    27
    6
    9
See reviews for
32
19
11
86
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The headquarters of the company I work for is in the area so I've stayed at this Holiday Inn several times. The staff is great! I had one very minor issue one time and the management ensured it was taken care of and even went the extra mile. My next stay they left a personalized gift basket with candies, green... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your posting! We know that there was an issue during your last stay, but are very happy to know that we were able to make things right for you! This is a great example of our guests letting us know when something goes wrong, and giving us a chance to correct it. Thank you for the second... More

Bonner Springs
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our family stayed here one night when we came to Chicago since our other hotel had no openings for our first night. We wished we could've stayed here the remainder of the trip!! Clean rooms, microwave, fridge. Great restaurant inside the hotel!!! Would definitely return!!!

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Fantastic! We're thrilled to hear that you enjoyed your stay with us, and were able to use the amenities of our hotel. Please come back and plan on staying that extra day! Thank you for your posting! More

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

I had a great experience at Holiday inn Chicago Elk Grove. Mr. Abed Khan welcomed me at the first day with wonderful hospitality. He even called the Office Depot across the hotel for me to make sure they still open. I never had a experience like that at hotel. My colleagues also loved this hotel after 5 days of staying.... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We love to hear about our associates, and proud to have Abed on our team for many years! Thank you for taking the time to recognize him, we're glad to see that your Office Depot trip worked out! Please come back and see us again soon! More

Folsom, California
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this Holiday Inn for 6 weeks with still another 2 to go. Obviously most hotels will never have all the same comforts as home. However, after I had inquired if the hotel had feather pillows for the bed and finding out they did not, the head of house keeping (Fabiola) decided herself to purchase two... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wonderful! Thank you for your posting, we love to hear when our associates do a good job! We share all comments with our team, and love to celebrate the successes! We appreciate your long term business and your time to share your experience (thus far) with us. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Main reason to go to this holiday inn is to meet Abed Khan! He is one of the nicest and funniest people you will ever meet.he makes you feel right at home. The hotel is cute , nice in door pool and little gym.

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We always love to hear about our associates doing a great job, thank you! Abed is a long time, valued associate, and we always appreciate when a guest takes time out to say "good job". Thank you again, we hope to have you back again soon! More

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights! We had an amazing stay!! Clean and quiet!! Abed at the front desk is amazing!! Very helpful and knowledgeable!! He helped us out with local attractions and info! Frank in the shuttle has the BEST attitude!! We had a great experience while in Chicago and it all stated with Abed and Frank!! Great job guys!!

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love to hear about our associates treating our guests right! Thank you for your posting, we will be sure to share your comments with Abed, Frank, and our entire team! Please let us know should this ever NOT be your experience with us! We look forward to having you back with us again soon! More

Anchorage, Alaska
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

I've been to stay at this specific Holiday Inn four times now, once during each season. During the rainy seasons the building sometimes leaks in places (buckets on the floor in the lobby), the complementary WiFi is a bit slow (140kB/s max), the exercise room has only 4 pieces of equipment, and there's really not much to do in the... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

What a great posting, thank you! We pride ourselves on our associates because we know they make the difference! I am happy to also share, that we will be receiving a renovation late 2014/early 2015! We can't wait to improve our hotel even more for our loyal guests sue as yourself. See you next trip! More

Vassar MI
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Every employee was friendly! Check in and check out went smoothly. No continental breakfast although kids ate free with an adult. The pool was the cleanest I have seen in a long time well supplied with towels. Rooms clean. Bathrooms well supplied. Near the interstate but slightly off the beaten pathAs long as you have a car everything is close!... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your posting! We're glad that we fit all of your needs, and that you were able to enjoy our pool! Our mission is to be the "cleanest and friendliest" hotel, and we love when our guests reinforce this! We hope you'll come back and see us again soon! More

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel 200 days a year for work and pleasure, and I stay at 60 hotels per year. Typically, I am loyal to the Hilton brands, but this Holiday Inn and it's staff really impressed me! We brought in 15 of our top customers and 15 of our associates for a 2 day 2 night business meeting event. The meeting... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love hearing when we do a good job, thank you for your posting! It means even more when a "road warrior" takes the time to share his/her thoughts with us. Please know that your comments will be shared with Arnes, Marlene, and out entire team, including Shelby Campbell's Tavern and Grill. We look forward to having you back again... More

Iowa City, Iowa
Contributor
19 reviews 19 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good,clean room. If you link it with their park and fly rate it's also a very good deal. I had a problem with the return shuttle which put me into rush hour traffic for my return home. Just know that it is an hourly shuttle. If they don't wait for you (I called when I landed) it will be close... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your posting! We're glad to see that overall, you had a good stay! We also apologize if there was any miscommunication with our shuttle service. We do run hourly, and leave our hotel at the top of each hour from 6am -10pm daily. We always suggest however, calling us directly for updated ETAs. Hopefully this helps, and... More

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Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn

48 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 
Number of rooms
160

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