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Holiday Inn Chicago Elk Grove

3.0 of 5 1000 Busse Road, Elk Grove Village, IL 60007
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Certificate of Excellence 2014
Holiday Inn Chicago Elk Grove
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Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
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207 reviews from our community

Traveler rating
    94
    64
    34
    6
    9
See reviews for
37
23
11
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Farmington Hills, Michigan
Senior Contributor
44 reviews 44 reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a great night at this hotel, pool is good. workout room looks nice and clean. Only toilet comod flash does not works properly. room has fridge and oven works fine. Front desk people are good, it has a attached restaurant and bar. Only 15 minutes from the Airport.

Was this review helpful? Yes
Zionsville, Indiana, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was her for 2 nights for a business conference. The conference facility was nice. The restaurant at the hotel was way above average for a hotel restaurant. However, they lost us when they had their handicap ramps covered in 2 feet of ice and snow. There was a storm the day before we came, and they parking lot was... More 

Was this review helpful? Yes
Michael Z, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hi Chris, Thank you very much for taking the time to comment on your experience with us! I apologize about the snowy ramp and air leak in your room. I've made maintenance aware of the issues to ensure they don't happen in the future. Thank you again More 

Rochester, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night before flying out of O'Hare and we had a decent evening. We got in late, but the staff was attentive and patient with us. The room was a bit warm, but it had all the amenities that we could expect. We had a later flight in the morning so we wondered near the spacious pool... More 

Was this review helpful? Yes
Michael Z, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hi Shane, Thank you very much for taking the time to comment on your experience with us! I'm glad you enjoyed your short time with us and that we could hold on to your son's blanket for when you returned. Please, should there ever be a time where we fail to meet your expectations, let us know right away so... More 

Louisville, Kentucky
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 21, 2014

We booked this hotel through hotwire deals where do don't get to see the name of the hotel. Quite cheap. $ 170 for 2 nights. The only thing is that you get what you pay for, its not fancy... We weren't offered Wifi password. No Breakfast. Twin size beds. This hotel is around 10 miles from Woodfield mall. Nearest MTA... More 

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We are glad to see that your room was clean and you were able to take advantage of our airport shuttle! We always strive for a better than average rating however, we are sorry if not all of your expectations were met. As we are a full service hotel, breakfast is only included... More 

Winnipeg, Manitoba, Canada
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2014

Very clean, excellent service, reasonably priced. The staff is super nice and helpful. Free shuttle to Woodfield mall. Conveniently close to O'Hare airport, also shuttle available for $5. Wi-Fi was not too stable, on and off.

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Comfy - we love your heading! Thank you for your comments, we're sorry if the wireless service wasn't consistent, but are thrilled to hear that the rest of your experience was great! Please, always be sure to alert a staff member with any issues before you check out, we want to ensure we have a chance to fix it... More 

Morton, Illinois
Top Contributor
116 reviews 116 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 4, 2014

Conveniently located near the airport and mall. Foyer recently decorated but the rooms are a little dated. FREE PARKING? No free breakfast but Starbucks within walking distance. Pool area looked clean and updated.Great front desk service.

Was this review helpful? Yes 1
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We love to hear about our staff, thank you for recognizing our front desk team! We are glad our location was convenient for you, and hope to see you back soon! More 

Coatesville, Pennsylvania
Top Contributor
156 reviews 156 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 31, 2014

We stayed here during our last night of our journey to Chicago since it was close to the airport and we were pleasantly surprised about how nice it was. It is in a bit of an industrial area but it is easy to get anywhere by car and the L is a short drive from here. The room did have... More 

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We're glad you chose us for your last night! Glad to hear that you enjoyed your stay with us, please always let us know though if something is not quite right with your room. We want your experience to be as perfect as possible! Thank you for your posting, we hope to see you for your next trip! More 

Senior Contributor
37 reviews 37 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 22, 2014

We had not stayed at a Holiday Inn in years but were there for a conference. We were really impressed with the staff, they went out of their way to make sure that the stay and conference were enjoyable. Even with 500 plus people in the hotel it was great. The food for the conference, the rooms for the conference,... More 

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

What a compliment, thank you! We are proud of our team, and realize that the staff can make or break a guest's experience. We appreciate your kind words, and hope that if we ever fall short of this, you'll let us know right away! See you next year! More 

Manhattan Beach, CA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 21, 2014

I've stayed at this property for an annual conference five years in a row. When I'm here the conference books the hotel 100% full. I can't say enough positive things about the staff!!! They're fantastic & go above & beyond to help, always with a smiling face! Given how hectic it is with 500 attendees, multiple conference rooms & getting... More 

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow, what a great summary and recap of your visit, and our hotel! You could work here with us! Thank you for your very detailed and accurate list of our amenities and services! Only a repeat guest would know this much! We love hosting your group, and very much appreciate your posting, we can't wait to have you back in... More 

colleyville
Top Contributor
80 reviews 80 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 20, 2014

We spent Friday and Saturday attending a travel conference at the Elk Grove Holiday Inn. With close to four hundred attendees the hotel was very full with a group of travelers with high expectations. Every staff member we interacted with from the shuttle bus driver to the desk staff was professional and extremely friendly and helpful. This is an older... More 

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love our loyal and repeat guests, thank you for your comments! Thank you for your comments regarding Shelby Campbell's Tavern and Grill too! We are proud to be your host, and hope that if ever we fail to perform up the these standards, you'll let us know before you check out so we may fix it for you! See... More 

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Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#1 Business Hotel in Elk Grove Village

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