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All 14 Elk Grove Village hotels

Holiday Inn Chicago Elk Grove

3.0 of 5 Hotel   |   1000 Busse Road, Elk Grove Village, IL 60007
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Ranked #1 of 14 Hotels in Elk Grove Village
Certificate of Excellence 2014
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200 reviews from our community

Traveler rating
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    62
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had not stayed at a Holiday Inn in years but were there for a conference. We were really impressed with the staff, they went out of their way to make sure that the stay and conference were enjoyable. Even with 500 plus people in the hotel it was great. The food for the conference, the rooms for the conference,... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

What a compliment, thank you! We are proud of our team, and realize that the staff can make or break a guest's experience. We appreciate your kind words, and hope that if we ever fall short of this, you'll let us know right away! See you next year! More

Manhattan Beach, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this property for an annual conference five years in a row. When I'm here the conference books the hotel 100% full. I can't say enough positive things about the staff!!! They're fantastic & go above & beyond to help, always with a smiling face! Given how hectic it is with 500 attendees, multiple conference rooms & getting... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow, what a great summary and recap of your visit, and our hotel! You could work here with us! Thank you for your very detailed and accurate list of our amenities and services! Only a repeat guest would know this much! We love hosting your group, and very much appreciate your posting, we can't wait to have you back in... More

colleyville
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

We spent Friday and Saturday attending a travel conference at the Elk Grove Holiday Inn. With close to four hundred attendees the hotel was very full with a group of travelers with high expectations. Every staff member we interacted with from the shuttle bus driver to the desk staff was professional and extremely friendly and helpful. This is an older... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love our loyal and repeat guests, thank you for your comments! Thank you for your comments regarding Shelby Campbell's Tavern and Grill too! We are proud to be your host, and hope that if ever we fail to perform up the these standards, you'll let us know before you check out so we may fix it for you! See... More

Burlingame, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel a lot and generally have not stayed at a Holiday Inn for years, but this one completely changed my mind. I stayed at the hotel for a conference. Despite the huge number of people there for the meeting, the hotel did an outstanding job. Check in went fast and smooth. The room was spacious and very clean. Although... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

A new guest! Thank you for your posting, we are glad that we made a great first impression on you! Not sure where your room was, but we do in fact have a 2nd elevator (good to know for next time). We hope to have you back for next year's event! More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was nice and the best part was the restaurant and bar in the lobby. They had great food and half off appetizers from 3-5PM. The bed was the only bad part of my stay. It was old and hard, not a pillow-top. The bathroom was also very small. The internet was free and they had HBO among other... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love hearing about our staff! We're glad to see that we treated you well, and you enjoyed Shelby Campbell's Tavern and Grill! We are sorry however, if you did not get a good rest, as we know that is the most important part of your stay! Please let us know if there is ever anything not right during your... More

Wisconsin
Top Contributor
59 reviews 59 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay here recently. Check in was very smooth and quick. The hotel lobby area was very clean. Really had no issues at all. Very nice comfortable room at a great price. Staff were very attentive and courteous . Would definitely stay here again.

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wonderful! We love hearing about our team, thank you for your posting! We hope that you'll be back soon, and if there is ever anything not right with your experience with us, please tell us right away so we may fix it for you! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Your front desk personal were excellent. Especially Linda M. She was so helpful, and patient with us. Just a pleasant young lady! She helped us with directions to attractions in the area. Introduced us to there restaurant. Shelby Campbell's. Great food and staff.

Was this review helpful? Yes 1
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love hearing about our staff! Thank you for taking the time to share your comments about your experience, and Linda! Please know that all comments are shared with the entire team. We hope to see you back again soon! More

Columbus, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In town for a few days each year, I was looking for a comfortable, affordable place to stay away from downtown. This is my second stay at this hotel, and I was very pleased! Very friendly, helpful, professional staff. Room was clean and comfortable. Bar/restaurant was relaxing and food was actually quite good. Only disappointment is that breakfast nor coffee... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love hearing from our new guests, especially when they tell us that we're living our mission to be the cleanest and friendliest hotel around! Please know that we do offer rates that include breakfast in Shelby Campbell's Restaurant! Hopefully you'd agree that what Shelby's offers is far better than a typical "continental" at a limited service type hotel. They... More

Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for our 20th high school reunion. The room was clean and comfortable. Hotel had no issues accommodating any of our requests. Room service was prompt and tasty. We had a group rate but based on the room I feel the regular rate is fair. The only glitch in an almost perfect stay was the tiny bathroom(we had a... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

What a busy and fun night that was, we sure had a lot going on here! Thank you for taking the time to share your experience with us! It was our pleasure to host your reunion, and hope that you'll keep us in mind next year, thank you again! More

Rossville, Indiana
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Like other reviewers have mentioned, this Holiday Inn is a predictable road warrior haven. The bar is well above average for a hotel bar, with a great beer selection, and more TV screens than you can shake a stick at. The menu is also pretty good. The rooms are well appointed and well kept, and the sauna is very welcome... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow, we love hearing about our team, and appreciate you going a little further than the immediate O'Hare area to stay with us! Please, if this is ever NOT your experience, let us know right away so we can fix it for you! Thank you for your posting! More

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Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn

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