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All 14 Elk Grove Village hotels

Holiday Inn Chicago Elk Grove

3.0 of 5 Hotel   |   1000 Busse Road, Elk Grove Village, IL 60007
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77%
Ranked #1 of 14 hotels in Elk Grove Village
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
Scott T Pound, United States
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182 people have reviewed this hotel

Traveler rating
    83
    54
    30
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    9
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33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Pound, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

A nice older hotel. We ordered a non-smoking room and it stunk of cigarette smoke. Also they advertise free complientary breakfast.....They don't offer it. They have a restaurant attatched where you can pay and eat. On the plus side, the heated pool is AWESOME ! I couldn't believe how warm it actually was. Would probably stay there again....I just would... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

You liked the pool! That is our most popular amenity, and are happy to see that you enjoyed it. I am sorry to read however, that your room had a smoke smell, did you report this to the desk so we could give you another room? Also, it sounds like there may be some misinformation regarding our breakfast. As a... More

Clinton, NC
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an average, older hotel. The rooms are clean and even though mine was near the elevator, it was very quiet. They could not give me a king bed room but were able to put me on a higher floor. The hotel does not have any lobby breakfast or coffee though there is a restaurant attached. Luckily Starbucks is... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We are happy to see that you had the exercise room to yourself, and our hotel was living up to our mission to be "clean and friendly"! Apologies if you had difficulty with our shuttle service. We always recommend calling the hotel directly (847-437-6010) for an updated ETA, to avoid unnecessary waits. We... More

Prairie Village, Kansas
Top Contributor
108 reviews 108 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for work and it was a comfortable, clean room. The workout equipment is old and very limited, but I used it, as I felt like I shouldn't be running along this very busy road. I stayed here due to needing to be close to work, and they had a shuttle to/from the airport.

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We're glad to see that your room was clean and that you were able to take advantage of our shuttle! Your posting indicates that you stayed here 9 months ago, so I'm not sure if the exercise equipment comment was from then, or a current stay? I can tell you that our equipment... More

Hickory Valley, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

One of the very few hotel chains that offer smoking rooms, this hotel is fresh, clean and has a great restaurant in house. My suite was quite a ways from the elevator but needed the exercise anyway. Arrived very early as our business meeting was moved to afternoon but our plane landed at 9:30 a.m.. Arnas was right on it,... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Excellent! Thank you for your posting! We're glad to see that you were able to check in early and that Arnes was a great help! We hope to see you back again soon! More

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The headquarters of the company I work for is in the area so I've stayed at this Holiday Inn several times. The staff is great! I had one very minor issue one time and the management ensured it was taken care of and even went the extra mile. My next stay they left a personalized gift basket with candies, green... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your posting! We know that there was an issue during your last stay, but are very happy to know that we were able to make things right for you! This is a great example of our guests letting us know when something goes wrong, and giving us a chance to correct it. Thank you for the second... More

Bonner Springs
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Our family stayed here one night when we came to Chicago since our other hotel had no openings for our first night. We wished we could've stayed here the remainder of the trip!! Clean rooms, microwave, fridge. Great restaurant inside the hotel!!! Would definitely return!!!

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Fantastic! We're thrilled to hear that you enjoyed your stay with us, and were able to use the amenities of our hotel. Please come back and plan on staying that extra day! Thank you for your posting! More

San Francisco, California
1 review
5 of 5 stars Reviewed July 24, 2014

I had a great experience at Holiday inn Chicago Elk Grove. Mr. Abed Khan welcomed me at the first day with wonderful hospitality. He even called the Office Depot across the hotel for me to make sure they still open. I never had a experience like that at hotel. My colleagues also loved this hotel after 5 days of staying.... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Hello and thank you for your posting! We love to hear about our associates, and proud to have Abed on our team for many years! Thank you for taking the time to recognize him, we're glad to see that your Office Depot trip worked out! Please come back and see us again soon! More

Folsom, California
1 review
5 of 5 stars Reviewed July 23, 2014

I have been staying at this Holiday Inn for 6 weeks with still another 2 to go. Obviously most hotels will never have all the same comforts as home. However, after I had inquired if the hotel had feather pillows for the bed and finding out they did not, the head of house keeping (Fabiola) decided herself to purchase two... More

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wonderful! Thank you for your posting, we love to hear when our associates do a good job! We share all comments with our team, and love to celebrate the successes! We appreciate your long term business and your time to share your experience (thus far) with us. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 20, 2014

Main reason to go to this holiday inn is to meet Abed Khan! He is one of the nicest and funniest people you will ever meet.he makes you feel right at home. The hotel is cute , nice in door pool and little gym.

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We always love to hear about our associates doing a great job, thank you! Abed is a long time, valued associate, and we always appreciate when a guest takes time out to say "good job". Thank you again, we hope to have you back again soon! More

1 review
5 of 5 stars Reviewed July 20, 2014

Stayed here for 3 nights! We had an amazing stay!! Clean and quiet!! Abed at the front desk is amazing!! Very helpful and knowledgeable!! He helped us out with local attractions and info! Frank in the shuttle has the BEST attitude!! We had a great experience while in Chicago and it all stated with Abed and Frank!! Great job guys!!

Was this review helpful? Yes
Jim C, General Manager at Holiday Inn Chicago Elk Grove, responded to this review

We love to hear about our associates treating our guests right! Thank you for your posting, we will be sure to share your comments with Abed, Frank, and our entire team! Please let us know should this ever NOT be your experience with us! We look forward to having you back with us again soon! More

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Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Elk Grove Village #3 Family Hotel in Elk Grove Village
Hotel Class
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 
Number of rooms
160

Questions & Answers

Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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