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Holiday Inn Chicago Elk Grove

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1000 Busse Road, Elk Grove Village, IL 60007
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1 room 1 guest
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Holiday Inn Chicago Elk Grove
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233 Reviews from our TripAdvisor Community

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Traveler rating
    104
    74
    38
    8
    9
See reviews for
41
26
13
118
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Mount Prospect, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time at the Holiday Inn in Elk Grove Village. There was the most lively and congenial host at the front desk to check me in; his name was a Abed Khan. The room was deluxe and comfortable; I like having a fridge and microwave in the room for late night festivities. In the morning my fresh... More 

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

I am very happy to hear your experience with us on your anniversary was a memorable one. Thank you for choosing the Holiday Inn Elk Grove on your special day! Tino Villasenor Front Office Manager More 

San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok. The room is small but clean when we arrived. The roll bed was terrible. The mattress is so thin and my back can feel the bar under it. I have to pull the blanket to sleep on the floor.

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your feedback as your comments are very important to us. We will be sure to take action and resolve any and all issues with the rollaway beds. If you have any additional feedback please contact the hotel directly and I will be more than happy to assist you. Tino Villasenor Front Office Manager More 

Coquitlam, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

My travel companion and I stayed at the Elk Grove Holiday Inn on the evening of July 22nd after our United Airlines flight had been cancelled. The shuttle driver was welcoming and shared information about the hotel and nearby amenities on the way to the hotel. We were greeted with warm professionalism at the front desk and check in, using... More 

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

I sincerely apologize for the unacceptable room cleanliness. I will be sure to take action, along with the housekeeping manager, to ensure these rooms are properly inspected and up to our high standards prior to guest arrival. I also want to thank you for your positive feedback on the staff during your arrival to the hotel. If you have any... More 

Seneca, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

It's wonderful when you get to a hotel and the folks that greet you are pleasant and helpful! Olga was extremely helpful and friendly! Room was average service was great! And the restaurant makes excellent omelettes. Thank you

Was this review helpful? Yes 1
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for the great feedback on our service! I will be sure to recognize Olga on her positive and friendly service. I am very ecstatic you enjoyed your experience with the Holiday Inn Elk Grove! Tino Villasenor Front Office Manager More 

Chicago, Illinois
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 21, 2015

I decided to use the Park and Fly option instead of paying for parking at ORD. I recommend that option when leaving early in the morning. Had a reservation booked online and check out was a breeze. Room was ready when I arrived which was about 2 in the afternoon. Lobby had a business center with a printer but I... More 

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Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for the positive feedback on the park and fly and hotel. Your comments are very important to us and it is always wonderful to hear when a guest experience is a great one. We look forward to seeing you next time you are in the area. Tino Villasenor Front Office Manager More 

Houma, Louisiana
Level Contributor
3 reviews
4 of 5 stars Reviewed July 18, 2015

reasonable prices,adjoining restaurant meals are above average Staff was in restaurant are really pleasant...Tv.s are high def but have problems during bad weather ...The hotel drivers work really hard to help their guests..

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your wonderful comments on the hotel and staff. It never gets old to hear when a guest experience was a great one. Tino Villasenor Front Office Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 14, 2015

The service is top notch- the staff really goes out of their way to accommodate their guests. The food in the restaurant is superb and the property is clean. I would highly recommend both business and leisure travelers to stay here if you are in the area or passing through O'hare!

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Wow! Thank you for these great comments as we value your feedback very much. I am very happy your experience with our hotel went well. We look forward to your return the future. Tino Villasenor Front Office Manager More 

2 reviews
2 of 5 stars Reviewed July 13, 2015

Booked our hotel online a week before the trip. We arrived at 11 night, they told us that some guests had not checked out and that the only room they had available was a smoking room with one king bed. We had already made arrangements for 2 queen beds. The first guy we talked to greeted us with a "What's... More 

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New Jersey
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 8, 2015

Check-in was 'meh', as for some reason they required my address. Room was ok, good for sleep. Free parking. Free wifi. Didn't stay around long enough for breakfast but it looked alright. Seemed a bit understaffed in the front-desk area.

Was this review helpful? Yes
Tino V, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for your feedback on your experience with us. An I.D. is required at check-in for security purposes and is only used internally for our records. I am glad you enjoyed our free amenities and look forward to seeing you return in the future. Tino Villasenor Front Office Manager More 

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 1, 2015

The hotel is a typical Holiday Inn with a decent restaurant attached. It also has an indoor pool which is very clean and large. The work out room is basic and the TV channel has to be set at the front desk which is rather inconvenient. There isn't much around the hotel so nothing is really within walking distance. There... More 

Was this review helpful? Yes
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