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Holiday Inn Chicago Elk Grove

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1000 Busse Road, Elk Grove Village, IL 60007
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Holiday Inn Chicago Elk Grove
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Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
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222 reviews from our community

Traveler rating
    102
    69
    36
    6
    9
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39
25
11
114
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richfield, Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is about a 15-20 min shuttle drive from the airport. The bus/shuttle pick up area at ORD is a bit chaotic but it wasn't horrible. Make sure to call ahead to know which door to go to and what time the shuttle will be there! We stayed near the airport to save money which I would suggest doing... More 

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St. Louis, Missouri
Top Contributor
78 reviews 78 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was an ideal choice for some business meetings I had in the area. The room was large and nicely furnished. The internet worked great and was very quick. I was very happy with the staff and how welcoming they were. I was able to take the shuttle bus to a local steak house down the street to enjoy... More 

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Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is our second year doing a conference at the property and it again was an exceptional experience. All the staff is friendly, professional, and willing to do whatever is needed to make it a good experience. When we have future Chicago events we will come back here if possible.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015 via mobile

Our experience at this hotel was nothing short of exquisite. The rooms were spacious and clean and very comfortable. The entire hotel was clean. It even smelled incredible on our floor. There's a beautiful pool and gym, which was very convenient. The food at the restaurant was delicious. However, the best part was the customer service. The staff was very... More 

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Lake County, Indiana
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed April 13, 2015

We booked three separate weeks with a large amount of business attendees. From the onset, the staff was overly helpful and even excited to have us there. The general manager was engaged as was the sales director and catering director. They would periodically check our status to ensure we were satisfied. You cannot ask for better customer service than that.... More 

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Keller, TX
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 23, 2015

The Holiday Inn Elk Grove Village is not a "fancy" hotel, but then it's not a Michigan Avenue property. Elk Grove Village is a hard-working, office park sort of area, and the Holiday Inn fits that personality. The hotel is nice - good rooms with basic amenities and a solid, helpful staff. Our stay was for a weekend conference, and... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 19, 2015

The hotel was nice and clean but the people make it the best. I have been on the road 12 times over the last 3 years and the team they have here really make the difference. My flight was delayed by 4 hours on a Sunday night. When I arrived everything in the area was closed and the shuttle driver... More 

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Springfield, Illinois
2 reviews
5 of 5 stars Reviewed March 12, 2015

I have been staying at this hotel for seven years at least two times a month. Staff is very accommodating the rooms are clean and the restaurant that is adjacent to the hotel is really good! Abed at the front desk is awesome! I feel like it is my home away from home.

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Jamil R, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank You for your recent stay and your valuable review on Trip Adviser. We strive to provide the best service with cleanest rooms and a very professional and efficient shuttle service. The entire hotel team is extremely thankful for your recognition and wishes to thank you and look forward to serve you in the near future. kind Regards More 

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2015

We do workshops at this hotel and it's such a treat to be welcomed and greeted by such warm, friendly staff. Olga and Abmed are the most delightful greeting committee you could ask for at hotel. Nice pool and workout area. Best Chicago pizza I've ever had 2 miles away.

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Jamil R, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank You for recognizing Abed and Olga, our reception supervisor and associate. Thank You for your business and the entire team wishes you safe travels and look forward to serve you in the near future. Olga and Abed have been informed of your valuable comments and they are thankful for your recognition. Please come back soon to experience the best... More 

1 review
5 of 5 stars Reviewed March 8, 2015

great place to stay, friendly staff and very helpful( Olga and Abed Khan). very good food at the bar. some servers need to be retrained (Stephani). Other then that it is great place to stay. Frontdesk will help you as much as they can.

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