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Holiday Inn Chicago Elk Grove

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1000 Busse Road, Elk Grove Village, IL 60007
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Holiday Inn Chicago Elk Grove
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Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
Holiday Inn Chicago Elk Grove
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218 reviews from our community

Traveler rating
    101
    67
    35
    6
    9
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38
24
11
112
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake County, Indiana
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked three separate weeks with a large amount of business attendees. From the onset, the staff was overly helpful and even excited to have us there. The general manager was engaged as was the sales director and catering director. They would periodically check our status to ensure we were satisfied. You cannot ask for better customer service than that.... More 

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Keller, TX
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Elk Grove Village is not a "fancy" hotel, but then it's not a Michigan Avenue property. Elk Grove Village is a hard-working, office park sort of area, and the Holiday Inn fits that personality. The hotel is nice - good rooms with basic amenities and a solid, helpful staff. Our stay was for a weekend conference, and... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel was nice and clean but the people make it the best. I have been on the road 12 times over the last 3 years and the team they have here really make the difference. My flight was delayed by 4 hours on a Sunday night. When I arrived everything in the area was closed and the shuttle driver... More 

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1 review
5 of 5 stars Reviewed March 13, 2015

Stayed here for a couple days on business. The hotel shuttle picked me up at the airport and I was at the hotel in about 20 minutes. The check in process was quick and easy. Every staff member I dealt with was very friendly. The rooms were very clean with a nice new tv, microwave, and mini fridge. I have... More 

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Springfield, Illinois
2 reviews
5 of 5 stars Reviewed March 12, 2015

I have been staying at this hotel for seven years at least two times a month. Staff is very accommodating the rooms are clean and the restaurant that is adjacent to the hotel is really good! Abed at the front desk is awesome! I feel like it is my home away from home.

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Jamil R, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank You for your recent stay and your valuable review on Trip Adviser. We strive to provide the best service with cleanest rooms and a very professional and efficient shuttle service. The entire hotel team is extremely thankful for your recognition and wishes to thank you and look forward to serve you in the near future. kind Regards More 

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2015

We do workshops at this hotel and it's such a treat to be welcomed and greeted by such warm, friendly staff. Olga and Abmed are the most delightful greeting committee you could ask for at hotel. Nice pool and workout area. Best Chicago pizza I've ever had 2 miles away.

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Jamil R, Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank You for recognizing Abed and Olga, our reception supervisor and associate. Thank You for your business and the entire team wishes you safe travels and look forward to serve you in the near future. Olga and Abed have been informed of your valuable comments and they are thankful for your recognition. Please come back soon to experience the best... More 

1 review
5 of 5 stars Reviewed March 8, 2015

great place to stay, friendly staff and very helpful( Olga and Abed Khan). very good food at the bar. some servers need to be retrained (Stephani). Other then that it is great place to stay. Frontdesk will help you as much as they can.

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Waterloo, Iowa
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed here the night before a flight out of O'Hare and got the Park and Fly rate and used their shuttle to get to/from airport and parked my car for a week. Much, much cheaper than any parking service. Hotel property was dated but rooms and furnishings appear to be recently updated. It was a comfortable nights stay.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015 via mobile

My family stayed here this past weekend. We arrived late (9:30pm) and were greeted with smiling, helpful staff. My boys, 10 & 5, were hungry so I called down to the restaurant to see what time they closed. They told me the kitchen closed in 10 minutes but they would be happy to accommodate us and we could go ahead... More 

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Farmington Hills, Michigan
Senior Contributor
47 reviews 47 reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 28, 2015

I had a great night at this hotel, pool is good. workout room looks nice and clean. Only toilet comod flash does not works properly. room has fridge and oven works fine. Front desk people are good, it has a attached restaurant and bar. Only 15 minutes from the Airport.

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