We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel and Suites Chicago Northwest

3.0 of 5 495 Airport Road, Elgin, IL 60123
Hotel website
Hotel deals
Special Offer
Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Holiday Inn Hotel and Suites Chicago Northwest
Professional photos View all
Browse nearby
Holiday Inn Hotel and Suites Chicago Northwest
Write a Review

128 reviews from our community

Traveler rating
    66
    38
    12
    6
    6
See reviews for
32
14
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (35)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (16)
All months
LaGrange, Kentucky
Top Contributor
100 reviews 100 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We had stayed one of the other hotels near here a few weeks before and it wasn't that pleasant. (There's a review on tripadvisor under my name for that hotel too). That property is the one we tend to frequent as many Holiday Inns are in need of repair or remodel, BUT NOT THIS ONE! We had gone to dinner... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are so looking forward to taking care of you on your next visit to our area along with the hopes of a little warmer weather. Thank you for being our guest. Hratch Basmadjian General Manager More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Elgin for a business trip and stayed here for 4 nights. Upon entering the Holiday Inn, I was pleasantly surprised as the reception was welcoming, clean and modern. My room was spacious and comfortable. The bed (as mentioned by others) was amazingly comfortable. Staff was friendly and attentive. Both restaurants (breakfast in the hotel restaurant and the... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. It's very nice to exceed expectations every so often, we also promise you another pleasant stay on your next visit to our area. Thank you for being our guest. Hratch Basmadjian General Manager More 

Italy
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a couple of nights while on a business trip, the bed was outstandingly comfy and the room clean and cozy enough. The staff is very helpful and always willing to take care of your needs. Breakfast was also very good. The Bennigan's restaurant attached to the hotel is quite convenient for dinner.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We take pride in making sure our foreign guests have the best of amenities to make their visit to Elgin a good. We loved having you as our guest and are looking forward to serving you on your next visit to the United States. Hratch Basmadjian General Manager More 

Guadalajara, Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 23, 2014

I've stayed here for one week due to business issues. They need a ring bell or something to call at the front desk, I arrive 2:30am so had no way to call someone but saying "Hello" very loud. They gave me a room very quickly, the room was nice and comfortable. The heater was working ok. Clean room. The bed... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased you enjoyed our hotel during your visit to Elgin. Our chef has decided to add new menu items that will appeal to our guests that prefer something more flavorful than our current menu. We are looking forward to making your next visit a perfect one. More 

Sioux Falls, South Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 9, 2014

The Holiday Inn on Airport Road is always very clean, very quiet, and has been nicely updated. I love it! The beds are very comfortable, and I love the pillows. I also really like how bright the bathrooms are, and of course, I really enjoy the lighted and magnified makeup mirror! This Holiday Inn has a wonderful location, and is... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our hotel renovation turned out to be a huge success, we are pleased that you approve of our new look. Also, that was great helpful tips on the pizza choices in our area. Thank you for being our guests and we are looking forward to serving you on your next visit to our area. More 

Saint Clair, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

It was a pleasant stay. We had a very comfortable bed and great breakfast every morning. It's totally worth paying $5 a day for 2 adults for made to order breakfast. We chose this play for the kids to play in the kidside of the pool. This is a great family hotel. I would stay here again.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased you discovered our hotel and the great value that is our bed and breakfast rate. Many thanks for being our guests and we are looking forward to serving you on your next visit to our area. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 28, 2014 via mobile

I stayed in the hotel for 2 night when my connecting flight to California was cancelled. There was no hotel available aroung the Chicago O'Hare so i ended up in elgin. The hotel is nice, the room amenities were really good. The hotel staff were very helpful and gave me options how to get to the airport the cheaper way.... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased you discovered our hotel, maybe it will be under nicer conditions the next time you visit our area. Thank you for being our guest. More 

Howell, Michigan
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

I am in the area often and usually stay down the street. I thought Id change things up. The hotel is recently remodeled. Check in was friendly. I had King Jr Suite. It was very nice. Comfortable bed and clean. Did not have breakfast. Will stay here again.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Since we completed our renovation, we have been earning back loyal guests by offering a great product and superb value. Thank you for being our guest. More 

Forest Lake, Minnesota, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 10, 2014

IWe stayed at the hotel on September 26th and the stay was quite satisfactory. However the hotel put a $20 "authorization charge" on my credit card which still shows "pending" on October 10th. The hotel says they have released it and that I need to call my credit card company. The hotel says it may take 30 days for the... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very sorry for the inconvenience the $20 authorization charge caused. We do release any hold upon check out, but the length of hold is decided by the bank issuing the card and some seem very excessive in length even though we have released the hold. We are looking for ways at this time... More 

Denver, North Carolina, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2014

Very nice and clean hotel. Great restaurant attached. Morning breakfast is also very good. Nothing bad to say about this hotel. In a very nice area as well. Easy to get to. I travel for business and it offers just about all I need without any hassle.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very proud to earn your high praises. Thank you for being our guest. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Hotel and Suites Chicago Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Road, Elgin, IL 60123
Phone Number:
Location: United States > Illinois > Elgin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, IHG, Priceline, Despegar.com, Hotels.com, Agoda, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Hotel and Suites Chicago Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Business center/function rooms (7)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (89)
Viewed
Hotel & grounds (20)
Viewed
Business center/function rooms (13)
Viewed
Dining (7)
Viewed
Room/suite (16)
Viewed
Pool/beach area (3)
Viewed
Bathroom (4)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay