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All 8 Elgin hotels

Holiday Inn Hotel and Suites Chicago Northwest

3.0 of 5 Hotel   |   495 Airport Road, Elgin, IL 60123
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80%
Ranked #2 of 8 Hotels in Elgin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Denise P Ann Arbor, Michigan, United States
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116 reviews from our community

Traveler rating
    59
    34
    11
    6
    6
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29
14
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Ann Arbor, Michigan, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually stay at elsewhere when in the Elgin area. Our 'usual' place was booked. What a nice surprise to find Holiday Inn. First, easy on/off of the express way. Across from the hotel Dunkin Doughnuts and Baskin Robins if you 'treat' your kids as well as a gas station to fuel and go. Hotel - friendly staff, clean, comfortable... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased that you discovered our lovely Holiday Inn and want to assure you that you will never have any reason to stay someplace else when you return to our area. Thank you for being our guest. Hratch Basmadjian General Manager More

Holmdel NJ/Ft Myers FL
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't normally stay at Holiday Inns. Platinum with Hyatt and Gold with Hilton as well at Marriott...but this was well received by a colleague. Clean, quiet..excellent front desk staff. Breakfast was at an in house Benigans...reasonable prices... would definitely book again and recommend.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are looking forward to becoming your place to stay when visiting our area. Many thanks for trying us out and being our guest. More

Mishawaka, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have never been to Elgin before so we had no idea what this hotel would be like except for the reviews on tripadvisor. It was such a great place to stay. We usually stay in Schaumburg when we visit the area, but thought we would stay a little farther outside of the the crowded shopping areas. This place was... More

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Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased that you discovered us and enjoyed your visit to Elgin Holiday Inn. We are looking forward to serving you again in the future. Many thanks for being our guests. Hratch Basmadjian General Manager More

Arizona
Contributor
15 reviews 15 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 11, 2014

Before I get into the trouble that was the elevators, I'll start with the positive. You almost won't believe this is a holiday inn - feels very upscale and made for a really nice stay in terms of the room itself. The room is nicely appointed, modern and clean. The attached restaurant (Bennigans) is nice - nothing majorly fancy, but... More

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Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our hotel was hit by lightning on Monday night June 30th at 10:15PM, OTIS elevator company maintains our elevators and they arrived that night and discovered that all the circuit boards were damaged, partial repairs were completed in 3 days but the entire repair job took well over 10 days to complete, caused by complications... More

Vancouver Island, Canada
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed here at the Holiday Inn for one night as we trecked across the US. The hotel itself was great , beds comfy and the hotel staff was courteous. It was nice to stay outside of chicago to beat the rush hour in the morning. The price is right and location is right off the highway. The only downfall... More

Was this review helpful? Yes 1
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Elgin is 39 miles from downtown Chicago and offers commuter train service for those who prefer not to drive, we are very pleased you enjoyed your stay and many thanks for being our guests. Hratch Basmadjian General Manager More

Champlin, Minnesota
Top Contributor
83 reviews 83 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 16, 2014

Bath & Body Works products in the bathroom, lots of pillows labeled "hard" and "soft", easy parking. $119 a night so the price was right. There is a restaurant downstairs and a little shop with snacks and necessities.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We'are very pleased you enjoyed all the amenities that we offer. Many thanks for being our guest. More

New England
Top Contributor
274 reviews 274 reviews
15 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed July 1, 2014

Our room was very nicely appointed with a mattress and bedding that rivals if not exceeds, just about any 5 star hotel. The mattress truly was something very special and the pillows were top notch - firm and soft - with the pillow cases marked to identify them. The room itself was soundproof, very clean. The lobby was a bit... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased that you discovered our Holiday Inn and enjoyed your stay in our renovated hotel. Our beds do get a lot of compliments and so does our friendly staff. It was a pleasure having you as our guests. More

Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 24, 2014

Booked 4 rooms here for a wedding weekend. In addition had about 5 other family members book at this same hotel. Most of us shared similar stories... Found the front desk staff to be less-than-adequate. They complained about their fellow staff in front of guests. Multiple people had room keys that didn't work. Some were given rooms that were not... More

Was this review helpful? Yes 2
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. My sincere apologies for the problems you encountered during your visit. Most days are perfect in the hotel business everything is in working order, all scheduled staff show up for work eager to help our guest to a great experience. Than there is that day where the internet gateway malfunctions due to an electrical storm... More

Bloomington-Normal, Illinois
Top Contributor
73 reviews 73 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 21, 2014

Great check-in experience with extremely courteous and efficient staff. Upgraded after check-in delay. Overall good experience with two negatives: 1) Shower/tub drain stopped up and would not empty 2) Spotty internet connection

Was this review helpful? Yes 1
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are in the process of upgrading our internet system that is 3 years old but has become outdated already with the demands that todays travelers expect. I have also instructed our housekeeping department to be more dilligent in reporting minor repair issues to our maintenance department, like a malfunctioning bathtub stopper, so that our... More

Preston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 20, 2014

Well back in town for the blues fest and stayed here again ,was plesently supprised to be given a free upgrade to a suite which for my wife and i staying 14 nights was great loads of room and no arguing about having to watch game of thrones lol , as usual rooms were clean and well maintained and even... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Visitors from the UK have a choice of over 500 hotels in the Chicago market, we are very proud you keep selecting our Holiday Inn in Elgin for your vacation base. We LOVE seeing you every year and many thanks for being our guests. More

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Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Road, Elgin, IL 60123
Phone Number:
Location: United States > Illinois > Elgin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
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Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn

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