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Holiday Inn Hotel and Suites Chicago Northwest

3.0 of 5 495 Airport Road, Elgin, IL 60123
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Certificate of Excellence 2014
Holiday Inn Hotel and Suites Chicago Northwest
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Holiday Inn Hotel and Suites Chicago Northwest
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124 reviews from our community

Traveler rating
    64
    36
    12
    6
    6
See reviews for
32
14
8
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guadalajara, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here for one week due to business issues. They need a ring bell or something to call at the front desk, I arrive 2:30am so had no way to call someone but saying "Hello" very loud. They gave me a room very quickly, the room was nice and comfortable. The heater was working ok. Clean room. The bed... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased you enjoyed our hotel during your visit to Elgin. Our chef has decided to add new menu items that will appeal to our guests that prefer something more flavorful than our current menu. We are looking forward to making your next visit a perfect one. More

Sioux Falls, South Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn on Airport Road is always very clean, very quiet, and has been nicely updated. I love it! The beds are very comfortable, and I love the pillows. I also really like how bright the bathrooms are, and of course, I really enjoy the lighted and magnified makeup mirror! This Holiday Inn has a wonderful location, and is... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our hotel renovation turned out to be a huge success, we are pleased that you approve of our new look. Also, that was great helpful tips on the pizza choices in our area. Thank you for being our guests and we are looking forward to serving you on your next visit to our area. More

Saint Clair, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It was a pleasant stay. We had a very comfortable bed and great breakfast every morning. It's totally worth paying $5 a day for 2 adults for made to order breakfast. We chose this play for the kids to play in the kidside of the pool. This is a great family hotel. I would stay here again.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased you discovered our hotel and the great value that is our bed and breakfast rate. Many thanks for being our guests and we are looking forward to serving you on your next visit to our area. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in the hotel for 2 night when my connecting flight to California was cancelled. There was no hotel available aroung the Chicago O'Hare so i ended up in elgin. The hotel is nice, the room amenities were really good. The hotel staff were very helpful and gave me options how to get to the airport the cheaper way.... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased you discovered our hotel, maybe it will be under nicer conditions the next time you visit our area. Thank you for being our guest. More

Howell, Michigan
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

I am in the area often and usually stay down the street. I thought Id change things up. The hotel is recently remodeled. Check in was friendly. I had King Jr Suite. It was very nice. Comfortable bed and clean. Did not have breakfast. Will stay here again.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Since we completed our renovation, we have been earning back loyal guests by offering a great product and superb value. Thank you for being our guest. More

Forest Lake, Minnesota, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 10, 2014

IWe stayed at the hotel on September 26th and the stay was quite satisfactory. However the hotel put a $20 "authorization charge" on my credit card which still shows "pending" on October 10th. The hotel says they have released it and that I need to call my credit card company. The hotel says it may take 30 days for the... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very sorry for the inconvenience the $20 authorization charge caused. We do release any hold upon check out, but the length of hold is decided by the bank issuing the card and some seem very excessive in length even though we have released the hold. We are looking for ways at this time... More

Denver, North Carolina, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2014

Very nice and clean hotel. Great restaurant attached. Morning breakfast is also very good. Nothing bad to say about this hotel. In a very nice area as well. Easy to get to. I travel for business and it offers just about all I need without any hassle.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very proud to earn your high praises. Thank you for being our guest. More

1 review
5 of 5 stars Reviewed September 26, 2014

We never stayed in hotels while in Elgin Illinois but we're so glad we choose Holiday Inn super clean, quiet, excellent staff would definitely be staying here in future. My applause to management for keeping the hotel to the best. We come from Dallas Tx to a family event. Will definitely be staying here again. Very Happy guest

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are pleased you enjoyed your visit to Elgin and our Holiday Inn. We appreciate your kind comments and are looking forward to serving you on a future visit to our area. Thank you for being our guest. More

Ann Arbor, Michigan, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

I usually stay at elsewhere when in the Elgin area. Our 'usual' place was booked. What a nice surprise to find Holiday Inn. First, easy on/off of the express way. Across from the hotel Dunkin Doughnuts and Baskin Robins if you 'treat' your kids as well as a gas station to fuel and go. Hotel - friendly staff, clean, comfortable... More

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased that you discovered our lovely Holiday Inn and want to assure you that you will never have any reason to stay someplace else when you return to our area. Thank you for being our guest. Hratch Basmadjian General Manager More

Holmdel NJ/Ft Myers FL
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 2, 2014

I don't normally stay at Holiday Inns. Platinum with Hyatt and Gold with Hilton as well at Marriott...but this was well received by a colleague. Clean, quiet..excellent front desk staff. Breakfast was at an in house Benigans...reasonable prices... would definitely book again and recommend.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are looking forward to becoming your place to stay when visiting our area. Many thanks for trying us out and being our guest. More

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Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Road, Elgin, IL 60123
Phone Number:
Location: United States > Illinois > Elgin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn

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