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Holiday Inn Hotel and Suites Chicago Northwest

#1 of 8 Hotels in Elgin
Certificate of Excellence
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495 Airport Road, Elgin, IL 60123
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Holiday Inn Hotel and Suites Chicago Northwest
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144 Reviews from our TripAdvisor Community

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Traveler rating
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    45
    13
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    6
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stopped by on the way home from a 10 day business trip, and this was exactly what I needed.. I had had a hard time sleeping for most of the time I was gone, but this room allowed me to fall asleep quickly and deeply (too well, I didn't get doing as early as I want the next morning!).

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our beds have been getting rave reviews and it is nice to hear that you got a good night sleep. Thank you for being our guest. Hratch Basmadjian General Manager More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Saved us and another family from hotel from hell. Got us room at midnight, very pleasant. Awesome rooms, pool and stay. Located right off highway. Very nice breakfast and parking lots was amazing. Staff is very helpful and nice

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very proud of our hotel and are very pleased to have played a small role in making your visit an enjoyable one. Thank you for being our guests. Hratch Basmadjian General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Every year my family and I stay at the Holiday Inn in Elgin...I must say, this hotel is very well kept hotel. So I give it a FIVE. One thing I will gripe about is if someone is staying for more than 2 days, the hotel should accommodate for a microwave in a room and to please upgrade from plastic... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. It is so much fun to see returning guests from year to year, when checking in next year please request a microwave and glassware and we will make sure they are placed in your room. Thank you for your high praises and much more than that, thank you for being our guests. Hratch Basmadjian General... More 

Springfield, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

New or newly remodeled, very clean and contemporary. Benign so restaurant is attached and convenient. Room was spacious, clean and bed was comfortable. Only downside was the water in shower wasn't very hot, it definitely wasn't cold, just not as hot as I'd like. Quiet place, convenient location, well lit parking lot, friendly staff

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Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Since our renovation was completed, we have been experiencing some bad cold and hot water shut off valves and have been replacing them as we discover the problem valves. Our sincere apology for the problem and assure you that it was corrected. Thank you for your generous comments about our hotel and many more thanks... More 

Troy, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had an opportunity to take the family to Elgin Illinois recently for a family affair. Searched various area hotels and found the best price and quality to be the Holiday Inn / Elgin on Airport Road. The location is terrific and easy access is gained to the I-90 tollway (yet far enough away that road noise is non-existent) We were... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased that you discovered us and more so that we were able to deliver on our promises of an excellent hotel for a family getaway. We loved serving you and want to thank you again for being our guests. Hratch Basmadjian General Manager More 

Auckland, New Zealand
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2015

Nice hotel, nothing too out of the ordinary. My room was very spacious and had all the amenities. No glass cups though, only plastic ones which was interesting. The staff at the restaurant attached to the hotel were super friendly.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved having you as our guest and we are very pleased that you enjoyed your stay in Elgin. Our renovated Bennigan's Restaurant has become a favorite with our hotel guests and it offers an excellent menu choices for casual dining. Again, many thanks for being our guest. Hratch Basmadjian General Manager More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

Stayed 4 days for a Hindu wedding and it was the perfect hotel for a wedding celebration. The ambiance, the service, the food, the gym, the pool, the bar. Its cleanliness and beautiful decor. The availability of transportation for the guests to town and back. And the price was very reasonable.

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. With 243 renovated rooms and suites, we have been able to take care of all group requests for weddings, reunions and sporting events. We are pleased that you enjoyed your experience at our hotel. Thank you for being our guest. Hratch Basmadjian General Manager More 

Indianapolis
2 reviews
5 of 5 stars Reviewed May 26, 2015

Very family friendly. Very clean. The hours of the pool were great. We were able to get a swim in early before we left for the days activities. The restaurant menu had generous number of meals to select from. The staff was very courteous, friendly and accommodating. It was a super stay and I am so glad we made this... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We also enjoyed having you and your family as our guests and are looking forward to serving you again on a future visit. Hratch Basmadjian General Manager More 

Cleveland, Ohio
Level Contributor
71 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 12, 2015

I stay at a lot of Holiday Inns. This one is very nice. I was very surprised with my room of how big it was. A full bar area dinner table separate bedroom that's closed off by doors a couple TVs and the bathroom is very nice as well. The staff is very nice and there is also a Bennigans... More 

Was this review helpful? Yes 1
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved having you as our guest and are very much looking forward to taking care of you on a future visit. Hratch Basmadjian General Manager More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2015

Normally i avoid Holiday Inn properties. I much prefer Hampton Inn, Marriott Courtyard or Hyatt place. I stayed in this property for a hockey tournament. First of all the staff was great to the kids - let them be kids in the hotel. The hotel appeared either new or renovated. Rooms were very nice. Lobby was great. Bar and restaurant... More 

Was this review helpful? Yes
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are very pleased that you discovered our lovely Holiday Inn and more so that you enjoyed all the amenities that we offer. Thank you for being our guests. Hratch Basmadjian General Manager More 

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