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Hampton Inn Chicago/Elgin

#4 of 8 Hotels in Elgin
Certificate of Excellence
2.5 of 5
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405 Airport Road, Elgin, IL 60123
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Hampton Inn Chicago/Elgin
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Ranked #4 of 8 Hotels in Elgin
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Michelle K Nashville, United States
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198 Reviews from our TripAdvisor Community

Traveler rating
    82
    68
    37
    9
    2
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70
32
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Nashville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at Hampton Inns many times in the past, and we were happy with our stay at this location. It is convenient to the locations we were visiting and was easily accessible from the Interstate. We were happy with the breakfast selections and the coffee round-the-clock.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your review! We love having you here and hope to see you again soon. Kind Regards, Hampton Inn Management More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

The staff was very helpful and friendly, I was however disappointed that the pool was closed, I would not have stayed there had I known,,,I like to rest in the hot tubs and that is why I usually stay at Hampton Inns

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your review! Although we were pleased to see your comments regarding the staff friendliness, please accept our sincere apologies on the pool being closed. We are currently working on enhancements to make it better than ever! We certainly hope you give us another try in the future. Kind Regards, Hampton Inn Management More 

Bellevue, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for just one evening. The rooms were clean and fresh and the staff helpful. It was a busy weekend with weddings, graduations, etc, so the place was crowded. The pool wasn't functioning at the time due to a remodel, so you may need to call ahead if you want a pool to see if it is functioning. Breakfast... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your review! You are right that it was a very busy weekend at the Hampton Inn! Pleased to know that you enjoyed the rooms and staff friendliness. Sorry about the inconvenience with the pool. We are currently enhancing our pool area to make it better than ever! I will share your experience with our breakfast team members... More 

Minneapolis, MN
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Smaller Hampton Inn right on I90 and 31. 40 miles from Chicago, IL. VERY quiet, clean. Beds wonderfully comfortable. Huntley Outlet Mall close by, as well as Dundee Mall. Many food options close by. Visited the Illinois Railroad Museum in Union, IL short trip away. Nice Museum.

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your positive review! Great to know that you enjoyed our convenient location and the malls/railroad museum. We certainly enjoyed hosting you and hope to see you again in the near future! Kind Regards, Hampton Inn Management More 

Clearwater, Florida
Top Contributor
134 reviews 134 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a visit to Judson College. The rooms were adequate and a little dated. Easy to get to from Chicago off I90. The only beef I have with the Hampton Inn Elgin is that they have the heating/AC that blow constantly.

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your review! Be on the look out for our hotel refresh in the coming months, which will include all new rooms, building exterior and landscaping items! Kind Regards, Hampton Inn Management More 

Santa Maria, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The complimentary breakfast was not great. Although the service is friendly and kind people, the quality just wasn't there. Beds and pillows not very comfortable. Room smelled. It said NON-Smoking, but it had that 'try to cover up the smoke' smell. The staff is VERY friendly. Internet service spotty. TV worked sporadically. Again, staff is great, but not sure I'd... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you kindly for your recent review! I was disappointed to learn of some of the inconveniences you experienced as that is not the norm at our location. I will certainly follow up with my team on the items mentioned. In the meantime, please feel free to contact me to go over anything else on your mind. I hope you... More 

West Allis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Initial appearance of lobby was clean and well kept up. Room was clean and smelled fresh. Bathroom and room was spactious. Friendly and helpful staff. Continental breakfast including hot options was a healthy start to the day.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

We were so pleased to hear that you enjoyed our hotel cleanliness, friendly staff and great breakfast options! We definitely try our best to make our hotel a home away from home for guests and it sounds like we accomplished this for you. Hope to see you again real soon! Kind Regards, Hampton Inn Management More 

Beatrice, NE, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My traveling needs are simple, just a nice clean room at a fair price. This motel was on the recommended list from the business I was visiting. This motel was just what I needed on my business trip to Elgin Il. The staff was helpful. The pool was closed for repair, but everything else was great. The breakfast was typical... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your valued feedback! Competitive room rate, clean, friendly...these are all a part of our cornerstones here. We are very proud to know that it all shined through on your recent stay with us! Hope to see you again real soon. Kind Regards, Hampton Inn Management More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Location is great. Hotel is in dire need of updating. Chipped mirrors, bathtub missing caulk, old carpet, bathrooms are old, the breakfast area is narrow/cramped. The pool was closed. The staff were friendly

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your review. We are in the process of finalizing dates of our coming renovation. Stay tuned, as it will be an amazing transformation! Kind Regards, Hampton Inn Management More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My son was in a terrible accident, when he was discharged from the hospital I had to move him from the hospital to the hotel for a few days before he could see his dr outpatient. Everyone was very helpful, always asking if they could help us in any way. Thankyou to all at the Hampton for their help and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your kind review. It was our pleasure to host you and hopefully we made the day a little brighter during a difficult time for you. We hope your son is doing better and wish you both the best! Kind Regards, Hampton Inn Management More 

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