This just seemed strange (and certainly not very customer-friendly): was in the lobby of this establishment when a customer was checking out. He was told that it was the middle of a shift change and would need to wait 5-10 minutes in order to do so. What is this about? On my report card, this incident alone leads to a... More

I stayed here with my husband. We had a king bed/non smoking for one night when we were traveling. It's convenient for those traveling to Chicago but don't want to stay in the city. The room: it was clean, roomy and the bed was comfortable. The bathroom was small, but okay and it was clean. We had plenty of hot... More

The hotel is very well located and is offering nice, large and clean rooms and a simple breakfast + free tea and coffee all day long, and sometimes cookies... and fruites... Very friendly and professional staff... No annoying cash grabs (free parking and free wifi). The only thing that I would say as a drawback, is the number of tables... More

Hampton Inn Elgin is conveniently located next to a freeway exit and has ample parking. Check-in and check-out were friendly, fast, and efficient. The room was basic but clean and comfortable. Complimentary hot breakfast. Would stay here again. More

We came here for a conference in April 2012 and the hotel was completely booked. The staff did an excellent job of keeping the free continental breakfast stocked and they had a wide range of food available. They passed around cookies and boxes of mints everyday and the coffee urns were always full. They were very friendly as well. The... More

Clean, quiet, friendly, especially the gals that work the breakfast spread. Had a problem with the refrigerator in my room, and the manager replaced it with a new one, plus left a personalized note and gift in the frige! Excercise room is clean and well maintained. My only complaint is the local tolls! More

I travel quite a bit and stay at Hamptons quite a bit as well. Typically pretty good value for the price and I know what I'm getting. This HI was one of the worst I've experienced. They had the wrong room type for me at check in. Front desk girl was a bit lost but she fixed that. Problem was... More

We stayed here for one night on Christmas Eve. The hotel was clean and the staff was courteous. Our room was large and well appointed/comfortable. The bed and pillows were very comfortable. We slept great. We werent sure what to expect for breakfast and were pleasantly surprised! They had cheese omelets, sausage, potatoes, oatmeal, belgian waffles, bakery items, yogurt, cereal,... More

Having stayed in many chain hotels of this class, we found this one to be a step above. It was well maintained and clean. Also very convenient to the Interstate, but far enough away to be very quiet. More