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Hampton Inn Chicago/Elgin

#4 of 8 Hotels in Elgin
Certificate of Excellence
2.5 of 5
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405 Airport Road, Elgin, IL 60123
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Hampton Inn Chicago/Elgin
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Ranked #4 of 8 Hotels in Elgin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
196maryelizabethh
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190 reviews from our community

Traveler rating
    80
    65
    34
    9
    2
See reviews for
67
30
10
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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1 review
3 of 5 stars Reviewed 5 days ago NEW

Location is great. Hotel is in dire need of updating. Chipped mirrors, bathtub missing caulk, old carpet, bathrooms are old, the breakfast area is narrow/cramped. The pool was closed. The staff were friendly

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your review. We are in the process of finalizing dates of our coming renovation. Stay tuned, as it will be an amazing transformation! Kind Regards, Hampton Inn Management More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My son was in a terrible accident, when he was discharged from the hospital I had to move him from the hospital to the hotel for a few days before he could see his dr outpatient. Everyone was very helpful, always asking if they could help us in any way. Thankyou to all at the Hampton for their help and... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your kind review. It was our pleasure to host you and hopefully we made the day a little brighter during a difficult time for you. We hope your son is doing better and wish you both the best! Kind Regards, Hampton Inn Management More 

Charleston, IL
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay in hotels quite frequently. This hotel was a HUGE disappointment: As soon as I walked into the room I was hit with a "funky" smell, I'm not really sure what it was--not cigarette smoke but it just smelled funny and sent my allergies into a frenzy. The carpets were filthy, the carpet in my car looks newer and... More 

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your candid review. Please accept my sincerest apologies for any and all inconveniences caused during your recent stay. To be clear about some of the product concerns, we are embarking upon a hotel refresh in the fall that should address those greatly. In the meantime, I will certainly follow up with the staff members about... More 

Malvern, Pennsylvania
Top Contributor
394 reviews 394 reviews
109 hotel reviews
323 helpful votes 323 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As in 2013, my recent stay was very comfortable and positive. I stayed in a standard king size bedroom which, unlike the room of my last visit, included a nice club chair and ottoman. Ample parking, 3 story hotel (not overly large), friendly check-in, great mattresses, good housekeeping, plenty of charging outlets for smartphones and tablets, large desk, room frig,... More 

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your positive review! Clean, well-appointed rooms, friendly service, and a quiet atmosphere are some of the items you touched on and what we are known for. It's our pleasure to host you when you are in town and hope to see you again soon! Kind Regards, Hampton Inn Management More 

Madison, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were nice and clean. It's close to the I-90, but it's still quiet. There's free wifi which is always a nice bonus, too. The complimentary breakfast had a nice selection of options. I would stay there again!

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your positive review! It is always nice to know when one of our valued guests compliments us on cleanliness, convenience of location, and our complimentary breakfast. We sure hope to see you again soon on your next trip! Kind Regards, Hampton Inn Management More 

Charlotte, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I had a great stay at this hotel. We enjoyed everything about this hotel, especially the warm and friendly staff. I would HIGHLY recommend this hotel to anyone that needs a place to stay.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your valuable and positive feedback! So pleased to know that you enjoyed the friendliness of our staff. That is a key element to our success! See you again real soon! Kind Regards, Hampton Inn Management More 

Sebastian, Florida
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

this hotel is my Chicago home away from home. It's close to what I need to do, who I need to see and it reminds me of when I lived here. Simply the most comfortable beds in all of Chicagoland. Also centrally located so that you can get around to many places easily. Make sure you spend a night here.

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your kind feedback! Glad to hear that we are your home away from home and that you enjoy our location! We look forward to seeing you again on your next visit! Kind Regards, Hampton Inn Management More 

1 review
4 of 5 stars Reviewed March 22, 2015

Here for a dance competition with my daughter. Very nice place. Great breakfast. Clean rooms. Friendly staff. Some updating needed in rooms. Pool not open at the time of visit. Will return here again.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your feedback! So sorry about the pool, we recently have had some last minute repairs/renovations needing to be performed. We are pleased to know you enjoyed your overall stay! In the next few months we will be starting a major refresh to our hotel rooms and exterior. Hope to see you again soon! Kind Regards,... More 

Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
70 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 19, 2015

Fast and friendly front desk service. The rooms were perfect and priced accordingly. When staying at a hotel I consider comfort and cleanliness and this one has both of those things! Highly recommend this property if you need a hotel in the Elgin area.

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your feedback! Pleased to know that you enjoyed our clean, comfortable rooms and friendly service! We can't wait to see you again soon on your next trip. Kind Regards, Hampton Inn Management More 

Lincoln
2 reviews
4 of 5 stars Reviewed March 16, 2015

We had requested an accessible room with a king size bed. We were informed at check in they don't have accessible rooms with king sized beds. After an afternoon of trying to take a nap on the bed we requested to be moved to another room with 2 queen beds. It wasn't accessible but with an elevator it was workable.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your feedback! Glad to know that we were able to get you properly accommodated. Come back soon, it's our pleasure to host you! Kind Regards, Hampton Inn Management More 

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