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Hampton Inn Chicago/Elgin

#4 of 8 Hotels in Elgin
Certificate of Excellence
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405 Airport Road, Elgin, IL 60123
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Hampton Inn Chicago/Elgin
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Ranked #4 of 8 Hotels in Elgin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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183 reviews from our community

Traveler rating
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    64
    33
    8
    2
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65
30
9
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago NEW

Here for a dance competition with my daughter. Very nice place. Great breakfast. Clean rooms. Friendly staff. Some updating needed in rooms. Pool not open at the time of visit. Will return here again.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your feedback! So sorry about the pool, we recently have had some last minute repairs/renovations needing to be performed. We are pleased to know you enjoyed your overall stay! In the next few months we will be starting a major refresh to our hotel rooms and exterior. Hope to see you again soon! Kind Regards,... More 

Atlanta, Georgia
Top Contributor
71 reviews 71 reviews
69 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Fast and friendly front desk service. The rooms were perfect and priced accordingly. When staying at a hotel I consider comfort and cleanliness and this one has both of those things! Highly recommend this property if you need a hotel in the Elgin area.

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your feedback! Pleased to know that you enjoyed our clean, comfortable rooms and friendly service! We can't wait to see you again soon on your next trip. Kind Regards, Hampton Inn Management More 

Lincoln
2 reviews
4 of 5 stars Reviewed 1 week ago

We had requested an accessible room with a king size bed. We were informed at check in they don't have accessible rooms with king sized beds. After an afternoon of trying to take a nap on the bed we requested to be moved to another room with 2 queen beds. It wasn't accessible but with an elevator it was workable.... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your feedback! Glad to know that we were able to get you properly accommodated. Come back soon, it's our pleasure to host you! Kind Regards, Hampton Inn Management More 

Chatham, il
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very conveniently located off I-90. The staff was extremely nice and friendly. The hot breakfast in the morning had a decent variety and was very good. The hostess was very pleasant and courteous. The hotel had coffee available 24 hours a day which was a plus. The only complaint was the pool area did not have an... More 

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your valuable feedback! We are glad to hear that you enjoyed the staff service and our various amenities. We hope to see you again soon! Kind Regards, Hampton Inn Management More 

Manitowoc, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great complimentary breakfast. Everything you could ask for. Far better then other hotels with their dried up muffins and warm milk. Hampton In has almost every item you can think of in their complimentary breakfast. The room was quiet and comfortable. Clean duvet (bed cover) was especially a fabulous amenity. Was not afraid to put it near my face! Will... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your valued feedback! We are pleased to know that you enjoyed our great on the house hot breakfast, freshly washed duvets and other amenities. Hope to see you again on your next trip! Kind Regards, Hampton Inn Management More 

Elgin, IL, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The room was clean and the staff was great. However, the heater made very loud squeaking noises that kept me awake the entire night. I turned it to off, but it turned on automatically every 20 minutes.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your valued feedback on the heater being too noisy. We will certainly have our maintenance staff double check this room unit. We were however, very encouraged by your comments on how clean the room was and the friendliness of the staff! We certainly hope you try our hotel out in the future to give us... More 

Elgin, United States
1 review
3 of 5 stars Reviewed February 19, 2015

This hotel is satisfactory, but I have stayed at much nicer Hampton Inns. The staff is very efficient and friendly. The breakfast is good. The rooms are clean, just a little outdated. There is limited parking, but it does have good access to the expressway.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your review. While we are glad to know that you enjoyed your overall stay, we know our product could use a bit of a refresh. Rest assured, it is coming! Starting in April, we will be undergoing a multi-million dollar makeover that is sure not to disappoint. We hope you come back and check us... More 

NW Indiana
Top Contributor
58 reviews 58 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed February 17, 2015

The walls are very thin, it sounded like people in the hall were in our room. Beds were super uncomfortable and the heating kept us up all night turning off and on. The room was either to hot or to cold. No happy medium. Hotel lobby was small. It was so cold outside and where they have you eat breakfast... More 

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your candid review. Please accept our apologies for any inconveniences experienced during your stay with us. We will certainly look into the specific issues mentioned and follow up with the staff, as those are rare complaints at our location. Regarding the product, we have a multi-million dollar refresh coming to our hotel starting in the spring. We... More 

Hudsonville, Michigan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

My first two stays at this location were not the best. Be aware this property has smoking and non-smoking rooms. Since then I had a very good stay and understand they will be undergoing a remodel in the spring. Looking forward to the changes and will continue to stay here if the experiences are like my last. It is close... More 

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your candid feedback! You are correct, we are undergoing a wonderful transformation starting in the spring with all new rooms, exterior upgrades, new landscaping, and much, much more! Please be sure to check back with us on our progress and we hope to see you in the meantime as well. Kind Regards, Hampton Inn Management More 

Dubuque, United States
1 review
5 of 5 stars Reviewed February 15, 2015

Great location with very reasonable prices. Great service and friendly attendents. Several nice restaurants located in the vicinity. If going to Chicago I would consider staying here and driving into Chicago.

Review collected in partnership with Hampton

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HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your positive feedback! Pleased to know that you enjoyed our location, reasonable room rates, and vicinity to Chicago. Hope to see you again soon on your next visit! Kind Regards, Hampton Inn Management More 

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