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Comfort Suites Elgin

2.5 of 5
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2480 Bushwood Drive, Elgin, IL 60123
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1 room 1 adult
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Comfort Suites Elgin
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76 Reviews from our TripAdvisor Community

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Pennsylvania
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice property just off I-90. Rooms walls could be a little quieter, but I also had a connecting door which let noise through from next door. Suites had 2 beds and a couch. Bathroom was nice. Indoor pool and workout room active and enjoyed by families. Breakfast was outstanding the everywhere was very clean. Try for third floor or you'll... More 

Helpful?
Thank mahiman03
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff we like to thank you for your kind words regarding the hotel. The staff works very hard to provide each guest with quality service, a great breakfast with many selections, and clean and comfortable accommodations. Our location makes it very easy to find a great selection of food choices for the guest who doesn't want... More 

Chicago, Illinois
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 9, 2015

We stayed here for a quick overnight outing and the price was great. The location is perfectly situated near gas, walkable restaurants and the tollway. The room itself was more spacious than I expected and the mattress was very comfortable. We had no issues with noise either. I did not realize there was an indoor pool and hot tub otherwise... More 

Helpful?
Thank Meredith J
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff, I would like to thank you for choosing to stay with us for your night out. Our location is prime for our guests with the nearby restaurants you mentioned, and only being minutes away from shopping, train stations, and the Elgin Casino. In addition, being close to Interstate 90 gives you a direct drive to... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 3, 2015

Very nice comfortable guest room. The beds are comfortable to the point of wanting to know what mattresses they use. You have the choice of firm or soft pillows-at least in the room we had. Quiet surroundings which help get a good nights sleep. Perfect getaway hotel in great location! Just off I-90 and Randall Rd. so its easy to... More 

Helpful?
Thank Bob Z
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

All of the staff would like to thank you for taking the time to write a review and for your words of praise. As our name implies, our goal is providing comfort to all guests no matter your purpose of staying with us. As mentioned, all rooms offer two selection of pillows as one of our many amenities in addition... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2015

I was in town for the Toy at Kane County Fair Grounds about 20 mins away. It was a straight shot to the hotel. Lots of stores and restaurants along the way. Gas is available right off the Hotel Property. I would recommend this for a business traveler if its close to your destination. I will stay at this hotel... More 

Helpful?
Thank Novatoy1
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for your kind words of praise, and on behalf of the staff we thank you. We are glad you enjoyed your stay with us as well as the amenities our room's offer such as the charging stations. All of the staff works very hard to exceed our guest's expectations. Our location right off Interstate 90 and surrounding restaurants... More 

Simi Valley, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 29, 2015 via mobile

Two stars is being extremely kind. Not only is this hotel in dis repair as compared to years past, specifically ask for a quiet room and get put into one on the main street, that not only has the extra dead bolt bar broken, has wallpaper falling Then the next day ask to move, and specifically explain the noise issues,... More 

Helpful?
Thank Mike S
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff I want to apologize for not meeting and exceeding your expectations. Our location is prime for many leisure and corporate guests, as well as various groups due to our close proximity to the interstate, companies, and sports and wedding venues. The issues you mentioned were reported to the maintenance department. One of our goals is... More 

Mississauga, Canada
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 4, 2015

As a Canadian on a cross-country trip... the most frustrating thing about getting to this Hotel were the Chicago area tolls on Hwy 90! For other, my prime "tip" is to have $1.10 (Sept 29, 2015) in change as it is needed for the Randall Road exit, which is unmanned..no change... no exit--unless you want police escort! :-O lol ...... More 

Helpful?
Thank Ron M
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to complete your review. We like to thank you for your kind words on our friendliness and cleanliness of our rooms. The staff works very hard to make all of our guests' stays comfortable and pleasant. Our location close to the tollway provides quick access east to Chicago or west towards Rockford. However, being... More 

Woodstock
Level Contributor
190 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed September 22, 2015

I was pleasantly surprised to find such a great place to stay in Elgin. My room was a large, 2 queen, accessible suite with a sofa, desk/chair set, flat screen TV, microwave, fridge, large bathroom..all very clean. The lobby and eating area were large, and the manager's special of wings, nachos, and drinks were a special treat. Free wi-fi was... More 

Helpful?
Thank ronilynn777
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the Comfort Suites staff, I would like to thank you for your wonderful words of praise about your recent stay. Our Managers' Reception is one of our ways to say "thank you" to our many corporate and leisure guests. The reception provides our guests a time to socialize over a few snacks. We hope that next time... More 

Indianapolis, Indiana
Level Contributor
423 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 stars Reviewed September 14, 2015

I stayed one night here. The room was spacious, comfortable, and clean. The bed had plenty of pillows. The room AC could not be controlled by the wall unit, so I just unplugged it! There were plenty of towels, free WiFi, and an OK free breakfast. The breakfast has some pretty poor quality biscuits and gravy, egg, sausage, and waffles,... More 

Helpful?
Thank Zebra_45678
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to complete a review. Your input is very important to us in our efforts to provide exceptional service to all our guests. We are glad your stay was comfortable and appreciate your positive words on our spacious and clean rooms. More 

Houston, Texas
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed September 3, 2015 via mobile

Stayed here for one night. Desk clerk was very friendly. Room very spacious and clean. Bed very comfortable. Bathroom was very clean. Breakfast was good eggs and link sausage and potatoes. And of course the usual cereal etc. Would stay here again.

Helpful?
Thank reginasue
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the entire staff at the Comfort Suites, I would like to thank you for your very kind review. The staff works very hard with high expectations to make each guest's stay a enjoyable and relaxing one. We thank you for the opportunity to demonstrate our excellent staff service, and look forward to your next stay with us. More 

Chicago, Illinois
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 28, 2015

I stayed with my daughter for a hockey camp at the Leaf's ice center. It was great for us as it was only a half mile away. We stayed with several other families and the children loved it. It is not a 5 star hotel but has a pool which the children loved. There are several restauants within walking distance.... More 

Helpful?
Thank Sixonthego_50
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to review the Comfort Suites-Elgin. Our close proximity to the Leafs Ice Centre and other sport venues make us a great place to stay when your team is in the area. The restaurants within walking distance provide a wide variety for your individual tastes. We thank you for choosing to stay with us and... More 

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