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Comfort Suites Elgin

#3 of 8 Hotels in Elgin
Certificate of Excellence
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2480 Bushwood Drive, Elgin, IL 60123
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Comfort Suites Elgin
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Ranked #3 of 8 Hotels in Elgin
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 14, 2015
M H Kihei, Hawaii
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53 reviews from our community

Traveler rating
    27
    16
    5
    3
    2
See reviews for
16
8
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kihei, Hawaii
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 14, 2015

We've stayed here two or three times. It is clean and offers a free continental breakfast. It has an indoor pool (although super humid in that room), and is close to 5 or 6 restaurants so you can walk. The staff is hit or miss. The rooms have always been clean. One of our stays had the air conditioning leaking... More 

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Champaign, Illinois
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 9, 2015

Our family traveled to Elgin the weekend of 2/7/15 and decided to stay at this particular motel because it was in close proximity to family and friends and also because it had a swimming pool and also a hot tub. I was pleasantly surprised at how much the area surrounding Randall Road had had grown. It has been close to... More 

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Indianapolis, IN
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel was just a great place to stay. Quiet, clean and comfortable. The hotel staff was helpful, polite and courteous. The room was very clean and updated. The beds were comfortable and the sheets smelled like they were fresh and just came out of the dryer with fabric softener sheets. The morning breakfast was very good with a little... More 

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Iowa
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 31, 2015

Our stay here was excellent; the room was very clean, large and modern. It was great having a suite with the fridge and microwave as well as the couch and space to spread out. We enjoyed the hot tub after a long day's drive and the temperature in it was perfect. The shower was also good with a large supply... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed November 24, 2014

I had a party on November 22, 2014 in the Grove Banquet room. The staff was excellent, the hotel was VERY CLEAN!!!! I would recommend this property to anyone that asked The rates are very reasonable!!

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Greenwood, Mississippi
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 5, 2014

I really enjoyed my stay at this hotel..The rooms were large and spacious. ..the rooms came equipped with a fridge, microwave, coffee maker, and a sofa sleeper. I love the way that the gym is directly across from the pool... I was able 2 watch the kids in the pool with ease while I worked out. The breakfast was plentiful... More 

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NEW BRIGHTON
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 31, 2014

My first impression of this hotel was not good. I had a very difficult time making an ACCURATE reservation for 4 nights. One of their reservationists (Cheryl) was outright rude to me! The rooms were pricey. Once I arrived at the hotel, I was more impressed. Beautiful lobby, spacious eating area, fairly large sleeping rooms (which included a sleeper sofa,... More 

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

Dear Ms. Boll, Please accept our sincere apology for the issues you had with our hotel during your stay with us. The elevator was broken by one of the sports groups staying in the hotel and we had it repaired as soon as the repair man arrived at the hotel. The pool area also had to be closed due to... More 

CT
Top Contributor
187 reviews 187 reviews
100 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed May 29, 2014

Newish and nicely outfitted Comfort Suites - clean inside and out. Room was large and very clean, Internet was steady and fast, AC was powerful and quiet. Bedding was clean and mattress was better than most, but not among the best. Breakfast had a few hot items - a small step up from the normal Comfort breakfast. Hotel is walking... More 

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

Thank you for your good review of our hotel during your stay with us. We know that you have plenty of choices for lodging in Elgin and we are glad you stayed with us. We hope you will consider us your home away from home with traveling to Elgin, Illinois. Sincerely, Steve Luchik, CHA General Manager Comfort Suites, Elgin More 

Wisconsin
Top Contributor
68 reviews 68 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 26, 2014

Our basketball team stayed at this hotel in May. The hotel was awesome. Very clean, rooms were very big - they had both a microwave and refrigerator, which is very important to us. The location was perfect. Lots of food choices in walking distance. Pool was smaller but very nice. Breakfast was the normal hotel breakfast - it was enough... More 

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

Thank You very much for your very kind review of your groups stay with us and we hope you will continue to use our hotel when the need arises. We know you have many choices to stay at when in Elgin and we hope you will consider our hotel as your home away from home. Sincerely, Steve Luchik, CHA General... More 

Elgin, Illinois
1 review
5 of 5 stars Reviewed March 26, 2014

Great service and staff. Excellent attitude. Friendly. Always smiling. Very courteious. Knows your name. Great phone skills. Gets you to and back if you need transportaion. Rooms are always cleaned and neat.

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. the principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices.... More 

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