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Comfort Suites Elgin

2.5 of 5
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2480 Bushwood Drive, Elgin, IL 60123
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1 room 1 guest
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Comfort Suites Elgin
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68 Reviews from our TripAdvisor Community

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Traveler rating
    35
    20
    6
    4
    3
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23
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Houston, Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night. Desk clerk was very friendly. Room very spacious and clean. Bed very comfortable. Bathroom was very clean. Breakfast was good eggs and link sausage and potatoes. And of course the usual cereal etc. Would stay here again.

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Chicago, Illinois
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my daughter for a hockey camp at the Leaf's ice center. It was great for us as it was only a half mile away. We stayed with several other families and the children loved it. It is not a 5 star hotel but has a pool which the children loved. There are several restauants within walking distance.... More 

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CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to review the Comfort Suites-Elgin. Our close proximity to the Leafs Ice Centre and other sport venues make us a great place to stay when your team is in the area. The restaurants within walking distance provide a wide variety for your individual tastes. We thank you for choosing to stay with us and... More 

Iowa City, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We arrived on A Friday night for a 2 night stay for a wedding. Our room was very nice clean. We were party to one wedding that was at the hotel that weekend along with a young girl scocker team also there for the weekend along with a another wedding group. On Friday Night we had a slight medical emergency... More 

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CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the Comfort Suite's staff I would like to thank you for your kind words in your review. We constantly strive to make your stay comfortable and enjoyable. The staff is always available to answer your questions and provide information about the area and its attractions. More 

Ayr, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week whilst visiting a friend with my mum and her friends. Check in was painless and our rooms were excellent. The pool was a nice size and relaxing. The staff, from Elena at breakfast to David on the front desk,could not do enough for us. Breakfast was good, there was always enough of everything and... More 

Was this review helpful? Yes
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the entire staff, I would like to thank you for your glowing review. Our staff is dedicated in making your stay relaxing and enjoyable. We like to think of ourselves as your home away from home. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Thank-you to the comfort suites staff for making my daughter's wedding a perfect weekend. Breakfast was a hit. Rooms were ready and checkin was quick and painless. Pool was a good size for the kids to enjoy.

Was this review helpful? Yes
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for the outstanding review, and allowing us to be part of the newlywed's perfect weekend. We want to extend our congratulations to the newlyweds, and wish them a lifetime of happiness. Weddings are an exciting time for everyone, and with many guests needing to get ready early or find something for the children to do, we are pleased... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I arrived late night and the welcome was amazing. The room was spacious and the bed was actually comfy. The following day breakfast was great as well. I would recommend everyone to come stay here you wont be disappointed.

Was this review helpful? Yes
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you so much for your wonderful review. From arrival to departure, we want you to feel as if you are part of our family, and the Comfort Suites is your home away from home. We hope we have the opportunity to welcome you in the future. More 

Middleville, Michigan
Level Contributor
3 reviews
2 of 5 stars Reviewed July 30, 2015

Upon arrival check in was smooth per reservation. Getting of the elevator We noticed an unpleasant smell, this was not taken care of by the staff until we mentioned it the second day of our stay. The control cover for air conditioner was broken. The TV remote was not for the TV in the room, this was corrected immediately by... More 

Was this review helpful? Yes
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the entire staff, I do apologize for the issues you experienced during your recent stay. Your input has been brought to the attention of the management team. With your comments, the necessary actions will be taken to improve the quality of the guest room and the overall quality of all guests' stays. We appreciate the time you... More 

Level Contributor
6 reviews
1 of 5 stars Reviewed July 11, 2015

I stayed here last night. The phone in the room did not work when I made a call to the front desk in the night. Apparently a skunk sprayed on the intake air pump on the outside heat pump. The terrible smell gave me an asthma attack and I basically had to bury my face in pillows to stop the... More 

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our entire staff at Comfort Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine... More 

Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 30, 2015

We stayed at this hotel as it was near a wedding reception we were attending. They had a shuttle from the reception to the hotel. We couldn't believe how big the room was. It had a sitting area, small kitchen and sleeping area. Was very clean and quiet. It also had a nice breakfast the next day. Would recommend.

Was this review helpful? Yes
CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our entire staff at Comfort Suites Elgin we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to... More 

Dalton, Georgia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

I am a little late getting this in, but was there a few months ago for a business trip. The rooms were large and roomy. Staff was very friendly. Prices very reasonable. The location was also well within a few moments of everywhere I wanted to be. I would most certainly stay there again.

Was this review helpful? Yes
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff, I would like to thank you for your wonderful review. Our location by many local companies and close to the interstate make us the perfect choice for the business traveler such as yourself. Our spacious rooms and pool/hot tub area allow for you to relax. Also, with a variety of restaurants within walking distance, you... More 

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