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Comfort Suites Elgin

2.5 of 5
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2480 Bushwood Drive, Elgin, IL 60123
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Comfort Suites Elgin
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Ranked #3 of 8 Hotels in Elgin
A recent review
5 of 5 stars reviewed 4 weeks ago
Drinker53
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61 Reviews from our TripAdvisor Community

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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (61)
  • Mar-May only
    (15)
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    (23)
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    (14)
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Middleville, Michigan
Level Contributor
3 reviews
2 of 5 stars Reviewed yesterday NEW

Upon arrival check in was smooth per reservation. Getting of the elevator We noticed an unpleasant smell, this was not taken care of by the staff until we mentioned it the second day of our stay. The control cover for air conditioner was broken. The TV remote was not for the TV in the room, this was corrected immediately by... More 

Was this review helpful? Yes
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

I stayed here last night. The phone in the room did not work when I made a call to the front desk in the night. Apparently a skunk sprayed on the intake air pump on the outside heat pump. The terrible smell gave me an asthma attack and I basically had to bury my face in pillows to stop the... More 

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CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our entire staff at Comfort Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine... More 

Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel as it was near a wedding reception we were attending. They had a shuttle from the reception to the hotel. We couldn't believe how big the room was. It had a sitting area, small kitchen and sleeping area. Was very clean and quiet. It also had a nice breakfast the next day. Would recommend.

Was this review helpful? Yes
CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our entire staff at Comfort Suites Elgin we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to... More 

Dalton, Georgia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

I am a little late getting this in, but was there a few months ago for a business trip. The rooms were large and roomy. Staff was very friendly. Prices very reasonable. The location was also well within a few moments of everywhere I wanted to be. I would most certainly stay there again.

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Seaview, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

My wife and I had had a terrible trip up to this point - the transportation was 5 hours late, then it took another hour to get our luggage, then another hour after that to get a rental car. Then we arrived at the Comfort suites. Never have I been so happy to see a comfortable bed in my life.

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Napa, California
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 28, 2015

This hotel is in the middle of a business park. There are several restaurants nearby, serving a variety of foods (pub food, pizza, pastries, sandwiches, breakfast). The accommodations were typical of Comfort Suites nationwide. Spacious rooms with a couch, refrigerator, microwave. The room and bathroom were spotless. When I checked in, the phone in my room didn't work. The desk... More 

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Saskatoon, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 13, 2015

Was driving cross country and randomly picked this hotel. The night staff that checked me in was very sweet. Walking in to my room was a total shock, as I was thrilled to find that there was a fridge, microwave and sitting area. The room was very clean. Breakfast was complimentary, but a little disappointing. The egg patties were over... More 

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eastern pa
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here for corp business , I had a number of phone conversations with David at the frontdesks as I came in from the east coast,h e helped arranged some transportation for me and recommended at good place for breakfast, he was very helpfully making this another good stay Very nice hotel comfy bed close to places to eat, walking... More 

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Kihei, Hawaii
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 14, 2015

We've stayed here two or three times. It is clean and offers a free continental breakfast. It has an indoor pool (although super humid in that room), and is close to 5 or 6 restaurants so you can walk. The staff is hit or miss. The rooms have always been clean. One of our stays had the air conditioning leaking... More 

Was this review helpful? Yes
CS_Guest_Relations, General Manager at Comfort Suites Elgin, responded to this review

On behalf of our entire staff at Comfort Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine... More 

Champaign, Illinois
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 9, 2015

Our family traveled to Elgin the weekend of 2/7/15 and decided to stay at this particular motel because it was in close proximity to family and friends and also because it had a swimming pool and also a hot tub. I was pleasantly surprised at how much the area surrounding Randall Road had had grown. It has been close to... More 

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