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Country Inn & Suites By Carlson, Elgin

#2 of 8 Hotels in Elgin
Certificate of Excellence
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2270 Point Boulevard, Elgin, IL 60123
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Country Inn & Suites By Carlson, Elgin
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130 Reviews from our TripAdvisor Community

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Traveler rating
    60
    48
    14
    6
    2
See reviews for
63
18
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (27)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (19)
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Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hallways and elevator smelled like smoke. Our room would not cool down-too hot. We woke up hot and tried to turn the air conditioner down but it didn't help. Breakfast was not good. Waffles did not cool through. Eggs were watery and orange juice was water.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
elgincountry, General Manager at Country Inn & Suites By Carlson, Elgin, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. We are hoping to convert to smoke free in the very near future. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Average. Pool is small, and there was a broken window. Rooms are nice, pillows are better. Breakfast area is really small. Has a good restaurant next door that gives you 10% off for staying. We used points plus cash, but I think regular rates are a little high for this location.

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Twin falls, idaho
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was helpful and made sure we got everything we needed. Hotel was clean and we enjoyed our stay Breakfast was great and lots of variety. Yummy cookies no negatives. We will stay there on our way home.

Review collected in partnership with Country Inns & Suites By Carlson

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Colorado Springs
Level Contributor
304 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great little hotel right off the tollway. Easy on/off, and in fact is one of the few exits (Randall Road) where you can still pay with cash. Lots of shopping north on Randall--stores, restaurants, gas. Hotel is 3 floors. Elevator available. Indoor pool and spa. very friendly front desk, helpful, too. Breakfast included in rates. Standard American fare: cereal, pancakes,... More 

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Vero Beach, Florida
Level Contributor
234 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night on our way out of Chicago. The front desk service was excellent. We received an upgrade to a suite for being a Club Carlson Silver Elite member. The room was clean and spacious. Location was good, right off the interstate. There is a nice restaurant (Jimmy's Charhouse) located next to the hotel. Nice breakfast options available.

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Saint Cloud, Minnesota, United States
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed one night on our way to Michigan to visit family. The facility was very well maintained. Our room was so comfortable and spacious. The staff advised us not to follow the route we were given and take the bypass around Chicago since the road we were going to take was under construction. This was helpful.... More 

Review collected in partnership with Country Inns & Suites By Carlson

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