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Quality Inn

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500 Tollgate Road, Elgin, IL 60123
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71 Reviews from our TripAdvisor Community

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Traveler rating
    24
    31
    9
    3
    4
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19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Portuguese first
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    (71)
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    (22)
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    (12)
All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Upon arriving the lobby was packed, I have been to hotels like this before by the time you get to the desk the clerk is frazzled and short, not Jessica. She checked in an entire international soccer team with a language barrier and a note guest by the time she got to me she was extremely pleased and helpful when... More 

Was this review helpful? Yes
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and writing this review. Thank you for the complements on Jessica and our hotel. I am glad you liked our breakfast. I hope you will visit us again in the near future. James Diller General Manager Quality Inn of Elgin More 

Menomonie, Wisconsin
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

We were on the way from OH to WI and stopped overnight. This is a pretty typical Quality Inn. It's a little older than some, but clean and well maintained. We had a comfy king bed; we love their assortment of pillows. and the little easy chair for reading. The room had a TV, fridge, coffee maker and nuke. The... More 

Was this review helpful? Yes 1
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and writing this review. I am glad you liked everything about the Quality Inn of Elgin (but the coffee). I hope you will stop by the next time your passing thru Elgin. James Diller General Manager Quality Inn of Elgin More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

I have stayed at this hotel many many times in the past 3 years and I go back because the people are friendly and helpful, the rooms are clean and the breakfast is wonderful. It is convenient to the interstate and many attractions such as the Queen Victoria in Elgin.

Was this review helpful? Yes 1
General M, General Manager at Quality Inn, responded to this review

Thank you for staying for staying with us and writing this review. I am very happy you enjoyed your stay. We are ez-on and ez-off the I-90 tollway. Glad you enjoyed our hotel and liked our breakfast. James Diller General Manager Quality Inn of Elgin More 

Sydney, Australia
Level Contributor
235 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 14, 2015

Stopped here heading for Wisconsin. Bathroom was recently refurbished so in top condition. Beds comfortable. Generally good condition in room. Breakfast was the usual hot and cold mix, but no fresh fruit. Quiet location away from the freeway.

Was this review helpful? Yes
Albuquerque, New Mexico
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed April 12, 2015

The short version: Extremely nice bathrooms, relatively cheap rooms, and a decent breakfast. Would definitely stay here again and will encourage our families to stay here, too. The long version: My dad and I were driving a rental truck because I was moving from Seattle to Chicago. This hotel was very close to my new home, and we got in... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed one night while driving thru the Chicago area. The girl at the front desk was awesome and gave me great directions on how to get to the nearest grocery store. The room was renovated. The beds were a little firm for my taste. Overall I have no complaints. They also had no problem with me walking thru with... More 

Was this review helpful? Yes 2
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and taking the time to write this review. We try to make each guest feel like Quality Inn of Elgin is their home away from home. We also know your pet is a part of the family as well. We are remodeling our bathrooms and freshening up our hallways. Thank you again for your... More 

Gary, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I stayed there twice in the past year and it has been perfect both times. Super clean with a staff that is very helpful and polite if you need anything. I seen NO BUGS during either stay and the bedsheets were always replaced with a cleaned and pressed set every morning. The best part is the price, you will not... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for staying with us and taking the time to write this review. Our staff strives to carry their duties with excellence. I am glad you enjoyed your stay with us we want to be your home away from home, hope to see you soon. Thank you again your kind words are appreciated. More 

Madison, WI
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed one night after visiting friends in Elgin. The motel was very easy to get to - right on Highway 31 a little bit off I-90. Our room was quiet. We loved the walk-in shower. Price was reasonable.

Was this review helpful? Yes
General M, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for taking the time to comment on our hotel. Your kind words are so much appreciated. So happy you loved the newly remodeled walk-in shower/bathroom. Our staff takes incredible pride in the service and product they provide to our guests. We look forward to seeing you again in the near future. Thank you again for your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 12, 2014

Overall the staff was friendly. The floor in the bathroom was clearly dirty and with such an obvious oversight what else had been neglected to be cleaned..I recommend spending the extra $20 to stay somewhere you can feel is clean.

Was this review helpful? Yes
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us. We appreciate your feedback. We are currently working on making to improvements to our bathrooms in our guest rooms. We are installing a new full length tile shower, new fixtures, toilet, etc. We strive to make your stay and clean and comfortable one. As I said, we are in the process of making improvements.... More 

Winnipeg, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 17, 2014

It's not a bad place, but it is older. AND still has smoking rooms.--would not have checked in if I'd known this. The room we have certainly smells like old smoke, and the edge of the bathtub has several burn marks. The smell gets worse when the AC/fan is on. I did go immediately to the front desk to express... More 

Was this review helpful? Yes 1
General M, General Manager at Quality Inn, responded to this review

Thank you for staying at the Quality Inn of Elgin. Our first and second floors have new furniture and currently in the process of updating our bathrooms. We do offer the third floor to our smoking guests. Our first and second floors are non smoking. We hope you will come back to spend the night in a non-smoking room. I... More 

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Prices are for 1 room, 2 adults
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