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Quality Inn

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500 Tollgate Road, Elgin, IL 60123
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70 Reviews from our TripAdvisor Community

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Traveler rating
    23
    31
    9
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    4
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18
13
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Menomonie, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on the way from OH to WI and stopped overnight. This is a pretty typical Quality Inn. It's a little older than some, but clean and well maintained. We had a comfy king bed; we love their assortment of pillows. and the little easy chair for reading. The room had a TV, fridge, coffee maker and nuke. The... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel many many times in the past 3 years and I go back because the people are friendly and helpful, the rooms are clean and the breakfast is wonderful. It is convenient to the interstate and many attractions such as the Queen Victoria in Elgin.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
229 reviews 229 reviews
56 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 14, 2015

Stopped here heading for Wisconsin. Bathroom was recently refurbished so in top condition. Beds comfortable. Generally good condition in room. Breakfast was the usual hot and cold mix, but no fresh fruit. Quiet location away from the freeway.

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Albuquerque, New Mexico
Top Contributor
54 reviews 54 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 12, 2015

The short version: Extremely nice bathrooms, relatively cheap rooms, and a decent breakfast. Would definitely stay here again and will encourage our families to stay here, too. The long version: My dad and I were driving a rental truck because I was moving from Seattle to Chicago. This hotel was very close to my new home, and we got in... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed one night while driving thru the Chicago area. The girl at the front desk was awesome and gave me great directions on how to get to the nearest grocery store. The room was renovated. The beds were a little firm for my taste. Overall I have no complaints. They also had no problem with me walking thru with... More 

Was this review helpful? Yes 2
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and taking the time to write this review. We try to make each guest feel like Quality Inn of Elgin is their home away from home. We also know your pet is a part of the family as well. We are remodeling our bathrooms and freshening up our hallways. Thank you again for your... More 

Gary, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I stayed there twice in the past year and it has been perfect both times. Super clean with a staff that is very helpful and polite if you need anything. I seen NO BUGS during either stay and the bedsheets were always replaced with a cleaned and pressed set every morning. The best part is the price, you will not... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for staying with us and taking the time to write this review. Our staff strives to carry their duties with excellence. I am glad you enjoyed your stay with us we want to be your home away from home, hope to see you soon. Thank you again your kind words are appreciated. More 

Madison, WI
Senior Contributor
22 reviews 22 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 1, 2014

We stayed one night after visiting friends in Elgin. The motel was very easy to get to - right on Highway 31 a little bit off I-90. Our room was quiet. We loved the walk-in shower. Price was reasonable.

Was this review helpful? Yes
General M, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for taking the time to comment on our hotel. Your kind words are so much appreciated. So happy you loved the newly remodeled walk-in shower/bathroom. Our staff takes incredible pride in the service and product they provide to our guests. We look forward to seeing you again in the near future. Thank you again for your... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 12, 2014

Overall the staff was friendly. The floor in the bathroom was clearly dirty and with such an obvious oversight what else had been neglected to be cleaned..I recommend spending the extra $20 to stay somewhere you can feel is clean.

Was this review helpful? Yes
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us. We appreciate your feedback. We are currently working on making to improvements to our bathrooms in our guest rooms. We are installing a new full length tile shower, new fixtures, toilet, etc. We strive to make your stay and clean and comfortable one. As I said, we are in the process of making improvements.... More 

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 17, 2014

It's not a bad place, but it is older. AND still has smoking rooms.--would not have checked in if I'd known this. The room we have certainly smells like old smoke, and the edge of the bathtub has several burn marks. The smell gets worse when the AC/fan is on. I did go immediately to the front desk to express... More 

Was this review helpful? Yes 1
General M, General Manager at Quality Inn, responded to this review

Thank you for staying at the Quality Inn of Elgin. Our first and second floors have new furniture and currently in the process of updating our bathrooms. We do offer the third floor to our smoking guests. Our first and second floors are non smoking. We hope you will come back to spend the night in a non-smoking room. I... More 

Baraboo, Wisconsin
Top Contributor
57 reviews 57 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 15, 2014

My husband and I stayed for just a night. The hotel is easy to find right off the express way and is in a great location. There are several food places right across the street. We were pleasantly surprised by how friendly all the staff was from the moment we got there until we left. Common spaces and the room... More 

Was this review helpful? Yes
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and writing this review. That noise you heard is the renovation that this hotel has started. Matter of fact, we are remodeling our bathrooms. Putting in full length showers and better lighting in the bathroom. We will soon be installing flat screen TV's in our rooms as well. We hope to see you again... More 

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