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Hampton Inn Peoria-East At The River Boat Crossing

Certificate of Excellence
2.5 of 5
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11 Winners Way, East Peoria, IL 61611
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Hampton Inn Peoria-East At The River Boat Crossing
Best prices for: 1 room 1 guest
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Ranked #4 of 9 Hotels in East Peoria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 12, 2014
William V Elmhurst, United States
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244 reviews from our community

Traveler rating
    124
    78
    28
    6
    8
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64
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101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Peoria-East At The River Boat Crossing
See the most recent reviews
Elmhurst, United States
1 review
5 of 5 stars Reviewed September 12, 2014

The Hampton Inn East Peoria is the Gold Standard for the hospitality industry. A perfect experience every time. Well maintained, friendly, professional staff, nice and comfortable, like home. As return guests, we are joyfully greeted and welcomed back each time. It is extremely rare to find anything out of place or in need of repair. Everything is clean. The free... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: We are so glad you chose Hampton! I am thrilled you decided to stay at our Hampton East Peoria during your recent visit to our area. It is our goal to make sure you had a comfortable stay. We strive to be your friend in town! We'd be honored if you would choose us again the next time... More 

2 reviews
5 of 5 stars Reviewed September 8, 2014

We always sleep well at Hampton Inns due to the quality mattresses and pillows. The customer service was great as well. This was a convenient location to get to the Peoria Riverfront, and close to the casino (right across the parking lot).

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you so much for taking the time to give us feedback. We are so glad you love our pillows and comforters! We appreciate your business and hope to see you on a return visit to our area! Yours in Hospitality~ Cindy Harris, GM More 

Marion, Iowa
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 7, 2014

We should have asked for a new room as it smelled when we walked in. The carpet was wet from the HVAC. As we were only staying one night, we didn't report it until we left. The bathroom is small and not arranged well also. I was a bit surprised as this hotel was rated pretty high on Trip Advisor.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you so much for choosing our Hampton Inn East Peoria. I am so sorry about an odor in your room. We strive to make each guest experience great! I apologize if we fell short. Thank you for your comments and we hope you choose to stay with us in the future! Cindy Harris, GM More 

Cary, United States
1 review
4 of 5 stars Reviewed September 3, 2014

I have stayed at this hotel many times. Staff is very welcoming and the 100% guarantee is meet at this hotel. I had a minor incident in a room and they made sure that I had everything I needed and assisted in moving me to a new room. Very clean and convenient to downtown Peoria.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest- Thank you so much for your comments! We are happy that you had a great experience while you were in the Peoria area and we look forward to having you as our Guest in the future. We anticipate that you will refer your friends and family to us! Thank you for choosing Hampton! Yours in Hospitality~ Cindy Harris,... More 

Springfield, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Everything was as expected. Great location for everything around Peoria. We enjoyed the free Wifi, swimming pool, and breakfast. Parking near building a plus. Shopping and food all around and gaming too.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you for your comments! We are so glad you enjoyed your stay with us at the Hampton Inn East Peoria. We hope you are able to visit us again very soon! Cindy Harris, GM More 

jacksonville
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2014

Spent one night at paradise casino hotel, but had to move to Hampton due to availability. Hampton just as close to casino, & shuttle accommodating. Room very nice. Too crowded at breakfast so went elsewhere.

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you for your comments. We appreciate your feedback. Your rating that was provided to us was 1 however you spoke that everything was well so just want to make sure you had a great stay with us at the Hampton Inn East Peoria. We hope to see you back for your next visit to our area. Cindy Harris, GM More 

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 26, 2014

We love this hotel and will definitely stay again. We have been here a couple of times and each time has been very nice. The rooms are large and nicely appointed. Feels very high end at a reasonable price! This last time we were near an elevator which worried us at first but aside from normal sounds of people talking... More 

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

We are so happy your stay was enjoyable! I hope you can come and visit us again soon! Thank you for choosing Hampton! Cindy Harris, GM More 

Rochelle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 25, 2014

very nice well kept hotel. Quiet and comfortable. Good access to restaurants and entertainment. Have stayed here many times and have always been comfortable. Would recommend this hotel to friends, family, and other business and vacation travelers.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you for your comments! We are so happy to hear you enjoyed your stay with us at the Hampton Inn East Peoria! Thank you for choosing Hampton! Cindy Harris, GM More 

Chicago
Top Contributor
96 reviews 96 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed August 21, 2014

To start off, the key would not let us into our assigned room. After trying a number of times, a big hairy shirtless guy answered the door to convincingly indicate the room was occupied. The desk clerk got us another room. When we finally got to an unoccupied room, it was great and ranked up there with other Hamptons -... More 

Was this review helpful? Yes 1
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: I would like to apologize for any inconvenience we may have caused you during your most recent stay. Our responsibility is to make sure everything is perfect upon your arrival to our Hotel. I am so sorry you were assigned to a guest room that was already being occupied by another guest. This is additional training on my... More 

Peoria, United States
1 review
5 of 5 stars Reviewed August 13, 2014

This Hampton Inn is extremely nice. The rooms are gorgeous and feel very high end. It is located close to the Paradice Casino and the rooms rival the Casino's hotel rooms at a much more reasonable rate with the casino still very close by, walking distance even. Everyone was very pleasant and helpful. We were greeted warmly each time we... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you so much so choosing to stay at our Hampton Inn East Peoria! We are so glad you had a great experience at our hotel. We strive to make every guest stay a memorable experience! We hope to see you again soon. Yours in Hospitality~ Cindy Harris, GM More 

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