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Hampton Inn Peoria-East At The River Boat Crossing

Certificate of Excellence
2.5 of 5
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11 Winners Way, East Peoria, IL 61611
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Hampton Inn Peoria-East At The River Boat Crossing
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Ranked #4 of 9 Hotels in East Peoria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Janet A Portland, United States
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234 reviews from our community

Traveler rating
    117
    76
    27
    6
    8
See reviews for
63
40
5
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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Portland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a fantastic 2 night stay at the East Peoria Hampton Inn. The hotel staff were all exceptionally pleasant and helpful. Rooms fresh and clean! Couldn't have asked for better accommodations for our family reunion to celebrate our mother's 90th birthday.

Review collected in partnership with Hampton

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St. Petersburg, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This particular Hampton is situated so as to maximize the view of the area. The hotel has every amenity one could expect, and at a reasonable rate. The staff is helpful and friendly. I will stay here again when I am in the area.

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest- Thank you so much for your feedback! We are so happy you enjoyed your view of our beautiful city and Illinois River! We take pride in our service and always enjoy connecting with our Guests! We hope to see you back again real soon... Yours in Hospitality, Cindy Harris, GM More 

Titusville, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great time, even though it was business, plenty of places to go and eat and right next door to a casino. Easy find from the airport and lots of shopping near by. Casino is non smoking, which was really nice.

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: Thank you so much for staying with us! We appreciate your feedback. We enjoyed having you as our Guest and hope to see you back again soon! Yours in Hospitality, Cindy Harris, GM More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the accommodations. Was there for a state basketball tournament, had a shuttle there and back, great staff, would highly recommend. No issues with this hotel, location was good, clean rooms and a good staff very pleasant.

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you so much for taking the time to write a review! We are so happy you enjoyed your stay and hope to see you back in 2016 for March Madness! We love having you as our Guest!! Yours in Hospitality, Cindy Harris, GM More 

Cedarville, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

We have had very many wonderful experiences with Hampton Inns, but had a few struggles recently (March 13 - 15). The room was clean when we arrived. One of our guests was sleeping while we were at breakfast, so we put the Do Not Disturb sign on the door while we were out (about 1 hour). When we arrived we... More 

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Michelle, Thank you so much for your feedback. I would like to apologize for any inconvenience you may have incurred during your recent stay at our hotel. I've spoken to my Housekeeping Team about the Do Not Disturb signs so they have a better understanding of when to go back to see if this sign has been removed. As... More 

Carol Stream, Illinois
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had some large items shipped to the hotel ahead of my arrival for my conferenc at the Civic Center. Staff was extrememly helpful will keeping my valuable items secured and retreiving them upon my arrival. Breakfast area and offerings were in great condition. Rooms were nicely rennovated and maintained.

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. We are so happy your enjoyed your stay with us! I'm glad to hear our Staff was able to accomodate your needs with securing your belongings... More 

Decatur, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

I don't understand!? The room we had was great but we could hear people running up and down the hall, loud talking, doors slamming. It was awful!! Then just as we were about to sleep the fire alarm went off. I don't blame the hotel for that, but when we checked out no one even apologized about the alarm. That... More 

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for... More 

Duluth, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We were very pleased with our stay. The hotel was very busy but very clean, the lobby and breakfast area was wonderful, the rooms were fresh, clean, and comfortable. The halls were quiet and the hotel was very busy. We would stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, We are so happy you enjoyed your stay with us! We're glad you were able to enjoy all facets of the hotel even during our busy times! Hope to see you back soon!! We appreciate your business. Yours in Hospitality, Cindy Harris, GM More 

Champaign-Urbana, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We visited this past weekend. The hotel lobby was just updated and very nice! When we booked the rooms looked a little dark in the pictures, but I can assure you they were very clean and comfortable. the bathroom was very nice. Breakfast was delicious and I'd say a little better than the average Hilton. Some of us didn't wake... More 

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: Thank you so much for your feedback! We are so happy you enjoyed your stay with us. As you mentioned in your review, we just completed our renovations and updates to the hotel! We strive to offer the best service possible to our Guests! I will commend Amber on her service! Yours in Hospitality, Cindy Harris, GM More 

Reed City, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

The rooms were very comfortable. The staff was extremely polite and helpful. It was reasonably priced and they have a very good complimentary.breakfast. I stayed there for 3 nights on this trip and I had stayed here about 4 years ago and I will stay here the next time I'm in this area.

Was this review helpful? Yes 1
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you for choosing our Hampton Inn East Peoria during your recent visit to our area. We take pride in serving our guests the best in Customer Service and Room cleanliness! We are very happy to hear that you enjoyed your stay! We're also glad the comfort of the bed exceeded your expectations as well as the complimentary... More 

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