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Hampton Inn Peoria-East At The River Boat Crossing

Certificate of Excellence
2.5 of 5
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11 Winners Way, East Peoria, IL 61611
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Hampton Inn Peoria-East At The River Boat Crossing
Best prices for: 1 room 1 guest
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Ranked #4 of 9 Hotels in East Peoria
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
TravelSpidey Buffalo, New York State's West Coast
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255 reviews from our community

Traveler rating
    131
    81
    28
    7
    8
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69
43
6
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York State's West Coast
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was there for 8 nights so the staff and I got to know each other a little bit. They were professional, friendly and courteous. Early on I asked to be moved because they had put me in an ADA room which was fine except the shower head was chest level. They accommodated my request without any problems. My trip... More 

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crystal lake, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

been going here for 20 years with the golf group excellent place for 24 older gentlemen to stay close to the casino golf course and food--excellent accomadations our group has been holding the golf outing for 48 years now and it would appear that we have finally found a home where we can relax have fun and play at a... More 

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Champaign, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Room was not provided with bed sizes as promised and no additional rooms were made available to correct reservation mistake. It appears they overbooked and did not keep track of rooms available to match what was reserved.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Hampton-Inn in the East Peoria, IL Area is one the best hotels that our family had enjoyed stayed. The staff and facilities are excellent. The breakfast area and the complimentary breakfast one of my favorites! Thank you guys for makes us feel at home! Triple A!

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Westmont, IL, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

WE went to this location for my daughter's college graduation. WE were assured of adjoining rooms which became a broken promise. The noise late at night was intolerable. Although the problem was eventually solved, it took too long and was a very poor situation for anyone, let alone someone with health problems.

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, First of all, thank you for taking the time to offer us feedback. I am very sorry to hear about the situation with your rooms. We most definitely should have taken the time to make sure your rooms were at least close together, on the same floor and if at all possible have given you adjoining rooms. Please... More 

Nebraska
Top Contributor
178 reviews 178 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We liked that this hotel very accessible to the interstate as we were traveling down I-74 and was the main reason we chose this hotel. We were pleasantly surprised with the service. We were greeted by 3 very pleasant ladies. Since we arrived late and had not eaten, they helped us find food close by. Rooms are older but clean... More 

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor! We appreciate you comments. I'm so glad you enjoyed your stay with us and found the Staff friendly and acommodating. We strive to give each guest a great experience. Thank you for choosing Hampton! Yours in Hospitality, Cindy Harris, GM More 

Hawthorn Woods, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, rooms were very clean, quiet and front desk was so helpful and pleasant!! Also, great location, walking distance to casino and lots of stores nearby!! Unfortunately, we had an emergency and needed to check out early, front desk was very understanding and gave me the half day rate! Will definitely stay again if I am in the area!!

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: We are so happy to hear how great your stay was at the Hampton Inn East Peoria! We appreciate your feedback. We understand you had an emergency and we hope everything is good at home.Thank you for recognizing our Team's efforts. They really do strive for excellence with each and every guest. We hope you will visit us... More 

1 review
5 of 5 stars Reviewed 1 week ago

Beth Rafool and the front desk staff are so personable and friendly! They greeted us so warmly and graciously. Our rooms were clean and updated. Breakfast was nice-- a good variety of items and everything was fresh. Great job!

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Dear Guest: We are so happy to hear how great your stay was at the Hampton Inn East Peoria! We appreciate your feedback. Thank you for recognizing Beth and our Team for their efforts they put forth every day! It really does make a difference! They strive for excellence with each and every guest. Our goal is for... More 

East Peoria, IL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Okay, I have stayed in many hotels over my twenty plus years of business travel and I have to say this was the best customer experience ever! I asked the front desk if they had an extra iPhone charger that I left at home. The night manager instructed the shuttle driver to go find one for me so I could... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest: We are so happy to hear how great your stay was at the Hampton Inn East Peoria! We appreciate your feedback. Thank you for recognizing our Team's efforts. They really do strive for excellence with each and every guest. We hope you will visit us again soon! Yours in Hospitality, Cindy Harris General Manager More 

Woodstock, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were in East Peoria to attend a friend's awards ceremony at a different location and were able unable to stay at that particular hotel due to a lack of availability. The Hampton Inn was close to the site and met our needs.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you so much for choosing Hampton for your overnight needs. We are happy to know we met your expectations! Our goal is to strive for excellence with each and every guest. Please keep us in mind the next time you are in our area for a visit! Yours in Hospitality, Cindy Harris, GM More 

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