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Hampton Inn Peoria-East At The River Boat Crossing

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11 Winners Way, East Peoria, IL 61611
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Hampton Inn Peoria-East At The River Boat Crossing
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Hampton Inn Peoria-East At The River Boat Crossing
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273 Reviews from our TripAdvisor Community

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Traveler rating
    138
    86
    31
    9
    9
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75
44
6
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (86)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (48)
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3 of 5 stars Reviewed 5 days ago NEW

Stayed with my husband at the hotel while we were here on buisness for caterpillar and your rooms are amazing. Very neat and clean, we had no problems in that area. The only thing that really disturbed me was as me and my husband were coming down for breakfast , there was a lot of arguing going on. It seemed... More 

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Bridgewater, New Jersey
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a very comfortable stay in Hampton Inn Peoria East with the hotel staff ensuring I use their shuttle service to reach my nearby business destination and airport. I only wish they had provided microwave and refrigerator in the queen's size bedroom as well. But regardless a very friendly atmosphere within the hotel

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Guest, Thank you so much for choosing our Hampton Inn East Peoria. We are glad you enjoyed your stay with us and we appreciate your comments and feedback. We hope to see you on a return visit to our beautiful city! Yours in Hospitality, Cindy Harris, GM More 

Milwaukee, United States
1 review
4 of 5 stars Reviewed 1 week ago

Been staying at this hotel monthly for the past 2 years and the breakfast (ignoring the fact that its the same thing everyday...) has been on the decline. The a last straw was when the switched the hard boiled eggs (the last remaining edible option) out for the mass package, pre-peeled, rubbery hard boiled eggs. Ignoring that, the staff truly... More 

Review collected in partnership with Hampton

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piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Patrick, I would like to thank you for your valued feedback. We are so glad you enjoyed your stay with us at the Hampton Inn East Peoria! Our Team takes pride in accomodating each and every guest with a warm welcome and our friendly service. We truly appreciate your business over the past 2 years and appreciate your comments!... More 

Dodgeville, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great people, the most comfortable bed, small cozy feel. No city sounds, excellent service. Great breakfast options. Easy checkout. Tucked away but easy access to Peoria. Felt very safe as a 31year old short small girl.

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Elizabeth, Thank you so much for choosing our Hampton Inn East Peoria. We are glad you enjoyed your stay with us and we appreciate your comments and feedback. We hope to see you on a return visit to our beautiful city! Yours in Hospitality, Cindy Harris, GM More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel close to the Illinois River and casino. Rooms are nice as well as internet service and complimentary breakfast. The air conditioner was somewhat loud when it came off and on, but overall nice place. There are a few restaurant choices close by, but it is located in a more isolated area.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you so much for choosing our Hampton Inn East Peoria. We are glad you enjoyed your stay with us and we appreciate your comments and feedback. We hope to see you on a return visit to our beautiful city! Yours in Hospitality, Cindy Harris, GM More 

Pittsburgh, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff was above average - the rooms were very nice, however; the bathrooms need updated - the hallways, elevators and lobby were very "beat up" and needs renovated. The hotel rooms were very clean and the continental breakfast was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Thank you so much for choosing our Hampton Inn East Peoria. We are glad you enjoyed your stay with us and we appreciate your comments and feedback. We hope to see you on a return visit to our beautiful city! Yours in Hospitality, Cindy Harris, GM More 

St Louis, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Sub-standard rooms with shoddy repair attempts, TV not working. Had no time to report shortcomings, was in a hurry handling family emergency (death). Staff we interacted with were superb. This is 2nd time in as many stays at Hilton using the Hilton Loyalty Program for rooms. A poor indicator of what to expect it seems.

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear James, We are sorry we were not able to provide you with a better quality of service and cleanliness of rooms. This is not typical of our usual high standard of room cleanliness and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I have never had a more horrific hotel experience nor have I ever been treated so poorly by anyone in the hospitality industry. After laying in bed and experiencing two centipedes crawling in my bed from behind my pillow, the front desk woman told me to leave the hotel because there were no rooms left. I asked her to have... More 

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Sarah L, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all... More 

Springfield, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Will not return to this Hampton Inn location in East Peoria, Ill !! Unfriendly staff, Dirty bathrooms, loose tiles, and the remote was held together with black electrical tape !! The hallway on the 5th floor, smelled like mildew or mold !! I've stayed at Hampton Inns before and did not have a negative experience !! Not what I expected... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Michael, We are sorry we were not able to provide you with a better quality of service and cleanliness of rooms. This is not typical of our usual high standard of room cleanliness and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have... More 

Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was clean, well maintained and breakfast was very good. We did not get to use any of the amenities due to other tournament families. I wish management would have handled these families. There were certain families that decided the pool area and outside patio area was theirs for the entire weekend. Not only did they take over and over... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing, responded to this review

Dear Rick and Cheri, Thank you for taking the time to give us a review on tripadvisor! We appreciate your feedback. We are happy you enjoyed your stay and hope to see you back soon! Have a great summer! Yours in Hospitality, Cindy Harris, GM More 

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