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All 9 East Peoria hotels

Embassy Suites East Peoria - Hotel & RiverFront Conf Center

3.5 of 5 Hotel   |   100 Conference Center Dr, East Peoria, IL 61611
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85%
Ranked #1 of 9 hotels in East Peoria
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 3, 2013
newsdigger Chicago, Illinois
  • Reviews (347)
  • Photos (93)
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  • Room tips (58)
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347 people have reviewed this hotel

Traveler rating
    225
    74
    27
    10
    11
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124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
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English first
There are newer reviews for Embassy Suites East Peoria - Hotel & RiverFront Conf Center
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Decatur, Illinois
1 review
2 of 5 stars Reviewed October 4, 2013

I recently stayed at this suite and it was a one night stay and the facility is top notch. My issue was with the employees. I was charged $158.20, which I paid cash for. I gave the clerk $160 and declined any change to be given back. Well, a day afterwards my debit card had $18 charged to it. After... More

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Good Day QendrimK, Thank you very much for your compliment about being a top notch hotel. I did investigate the process we used to calculate and charge your debit card for the sales tax on your suite.. We all apologize for the surprise and frustration. Sincerely, More

Chicago, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 3, 2013

Housekeeping banged on the door 4 times in the AM. "Can we get you anything? HELLO?" You get the picture. Find another place, unless you get up and leave at 7. Oh, and bring your credit card for the internet. Surprised? So were we! A hotel of this caliber shouldn't be charging for that.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Good Day, Newsdigger, Your critique of your stay is greatly appreciated. It is good to know most went well. Attempts to provide housekeeping service were clearly not welcome at that point in your stay. We do apologize and will take corrective action. More

Knoxville, Tennessee
Top Contributor
137 reviews 137 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 30, 2013

Wow! I've never been disappointed in an Embassy stay and this one was great! From check in (with Sarah on the front desk) to check out, it was an absolute best stay. The room was extra large, bath excellent with nice, fluffy towels, comfortable beds and very clean. We enjoyed the managers reception with the snacks and wine. Enjoyed sitting... More

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Greetings dear guest, Excellent news from you!! It's the little details that you hope to enjoy at a hotel that make it a real home away from home. We are glad you found such enjoyment in your stay.Thanks for sharing your experience. More

DeMotte
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

My sister's and I had a wonderful time staying at the Embassy Suites East Peoria. It's a beautiful hotel on the riverfront. The rooms were really nice with a beautiful view of the river and city. We loved sitting outside on the lovely patio along the river in the cushioned chairs and tables. The staff was so helpful and accommodating.... More

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Greetings Jonetta 04, We love that you loved the entire scene here. All the hotel's attributes you took in,both inside and outside, are for you to enjoy. And so you did! I'll pass your compliments on to our team members. More

Thompsonville, United States
1 review
2 of 5 stars Reviewed September 27, 2013

took 5 phone calls to obtain a reservation d/t internal reservation person not being available, when staff went to override the system, the room was held as a walk-in. the staff was unable to understand what was being explained to them upon arrival to the hotel and was rude about the whole check in

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Hello Denise O, Thank you so much for your constructive feedback on your stay. The details of your pre arrival reservation making frustratrions have been investigated to improve our process. We want to consistantly show that we are accessible to shortstop needs like yours. We aplolgize for not being as accessible as we should be. More

Anchorage, United States
1 review
5 of 5 stars Reviewed September 23, 2013

Very welcoming , open areas make you feel relaxed after a long day. Room very comfortable and clean. Its not home but its very nice to come back to at the end of the day. Location is great with several nice restaurants in the area that are within walking distance, there are also shopping facilities close by.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Hello Thomas L. We enjoyed reading your comments about your enjoyable stay with us. Your comments about relaxing in the open areas is ssssoooo all about the experience we strive to achieve for all guests! Thanks for sharing YOUR story! More

Rochester, United States
1 review
3 of 5 stars Reviewed September 22, 2013

This hotel is exceptionally expensive if you consider the service you receive at the hotel. This hotel does not hold a candle to the Marriott of Cedar Rapids. The personnel at the hotel are not the happiest employees, the breakfast bar is okay, the toaster has been broken for over a month and they never clean the coffee machine, the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Greetings! Thank you very much for your candid feedback on your recent stay. We strive to maintan consistently attentive and accomodating service. Because our complimentary cooked to order is so popular, I will personally inspect the condition of the toaser and coffee and take corrective action. Please fell free to contact me directly if I can be of service to... More

Seattle, Washington
Top Contributor
82 reviews 82 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 22, 2013

We arrived on a Sunday night (after staying in another city, and another hotel in the city the previous week). When we got to our room at 10om, there was a large device in the room to rid room of malodorous smells. I called the front desk, and was told she did not know why it was in room but... More

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Good Day! Your thorough message on your stay is helpful,.We apprecitate your compliments to various team members and their caring service to you!. Knowing your suite upgrade offered wide views of the river , and that the amenities were also enjoyed, is very pleasing to know. There are several items you noted that the staff was able to remedy for... More

Middleton, United States
1 review
5 of 5 stars Reviewed September 19, 2013

Embassy Suites continues to be one of my favorites for business and family travel. Spacious, nice rooms, and the breakfast and happy hour are great extras. The service at this hotel and all Embassy Suites is very solid and greatly appreciated.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Good Day! We are glad to know our hotel is one of your favorites and that we did our part here in Peoria to uphold your priase for all EmbassY Suites. You honor us with your loyalty. More

Milan, United States
2 reviews
5 of 5 stars Reviewed September 6, 2013

We were very pleased with Embassy Suites in East Peoria, Il. Our river view king suite for two nights was comfortable, clean and quiet. The complimentary breakfast is a full hot breakfast with chef's made omelet, waffles, French toast or pancakes along with a full breakfast buffet of bacon, eggs, fruit, bagels, etc. The reception time was 2 hours for... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
rick h, General Manager at Embassy Suites East Peoria - Hotel & RiverFront Conf Center, responded to this review

Dear Guest, Thank you for selecting us for your visit. We are so happy to provide that extra touch to individualize your experience here. Happy 45th Anniversary to you!! More

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Additional Information about Embassy Suites East Peoria - Hotel & RiverFront Conf Center

Address: 100 Conference Center Dr, East Peoria, IL 61611
Phone Number:
Location: United States > Illinois > East Peoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites East Peoria - Hotel & RiverFront Conf Center 3.5*
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Also Known As:
Embassy Suites East Peoria Hotel East Peoria
East Peoria Embassy Suites
Embassy Suites Peoria
Peoria Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our East Peoria Hotel is perfectly situated on the Illinois Riverfront, located close to everything Peoria has to offer. The Embassy Suites East Peoria - Hotel & Riverfront Conference center has it all, including 50,000 sq/ft of conference space. We offer an eclectic dinner and lunch menu with our riverside outdoor patio at the Riverside Cafe, and flexible catering options for you next business or social event. Stay in one of our impressive two room suites, featuring a separate sleeping and living area with a host of value added amenities. All guests can join us for a delicious coked to order breakfast buffet and evening reception, complimentary. You can relax and unwind at our tropical swimming pool area, or stay fit in our fully equipped fitness center. ... more   less 
Number of rooms
20

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