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BEST WESTERN PLUS Peoria

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300 Eastlight Ct, East Peoria, IL 61611 (Formerly BEST WESTERN PLUS East Peoria)
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1 room 1 guest
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BEST WESTERN PLUS Peoria
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115 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (34)
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Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

I stayed 2 nights. The first night was awesome, the second night all i could hear was people above me. I was rudely awaken at 4:30 am when the people above me decided to get up. Then i all heard was them for the next hour and a half. I told the front desk and they could have cared less.... More 

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Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is nice and has a good price. The rooms were clean and I experienced no problems. The back road to get to the hotel could use some improvement, but the hotel is located in a good area and close to restaurants and stores. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Came in late, very tired and Walked in to musty smell, like mold. Bathroom had body hair on floor and head hair. The dust was so thick I could write in it(see photos) The towels were clean and so were the sheets. I also found someone's earring on floor and no one had vacuumed for at least 3 days by... More 

Was this review helpful? Yes 1
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

On behalf of the Best Western Peoria, we would like to thank you for taking the time to give us your feedback regarding your recent stay with us. I am truly sorry that you did not find your room in a condition that was anything other than perfect. I take full responsibility and would like to personaly apologize for not... More 

CINCINNATI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Roomy and comfortable. Away from highway noise. Not far from restaurants. Well lit parking area. Helpful staff. Really good hot breakfast including scrambled eggs and bacon.. Flat screen tv and internet worked perfectly. Roomy bathroom area. We will stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in East Peoria, please feel free to... More 

Florissant, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

Room was okay. service fine. A bit of concern about being in the flood plain with the river high but on a high floor. Didn't figure out that there are too way to control the air conditioner in the room till second night. It was an uncomfortable first night use the thermostat not the controls at the window.

Review collected in partnership with this hotel

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John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I wanted to thank you personally for your feedback today. We recently went through a full renovation at the beginning of 2014 and all of our rooms were installed with the wall thermostats. Im glad that you have raised this concern and i will personally see to it that in the rooms with wall thermostats we cover the controls on... More 

San Clemente, Risaralda, Colombia
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent mid market hotel.Its New, Clean, VERY comfortable beds. Shower is a little small but I am 250 Lbs and 6 feet. 3 minutes from riverboat casino if you gamble (I do not) Breakfast is above average. THis is in East Peoria about 2 minutes over the river bridge and will not impact any activities in Peoria proper. At least... More 

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. Next time your in town make sure to utilize our complimentary shuttle service. It will take you almost anywhere in the Greater Peoria area... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed the Best Western Plus. I had a nice room with a view, the lobby and elevator were clean and had no smells. The Fitness Room was nice, but I could have used a fan. The Pool was big enough for singles and family participation. I also enjoyed the breakfast, the selection was excellent and fresh. I was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I wanted to personally thank you for responding to our guest survey as well as the ratings and very nice feedback we received regarding your stay. It was a pleasure having you and your family as our guest. We hope to be of service to you again in the near future. More 

Burlington, Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very pleased with the hotel staff. The rooms were clean and up to date. The moring breakfast had great options from pancakes, eggs, sausage, hashbrowns, cinnamon rolls and more. A great way to start your day. There are several places to shop around near the hotel. Will be staying here again.

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

We appreciate your response to our guest survey as well as the ratings and very nice feedback we received regarding your recent stay. We hope to be of service again in the near future. More 

New Lenox
1 review
5 of 5 stars Reviewed 4 weeks ago

I would definitely stay there again. The staff was very friendly and helpful. There was a large selection of breakfast choices, I liked the pancake machine. Yummy. The television channel selection was good. I liked the little note from the room attendant "Have a nice stay. Enjoy"

Review collected in partnership with Best Western

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I wanted to personally thank you for responding to our guest survey as well as the ratings and very nice feedback we received regarding your recent stay. We as a staff strive to exceed our guest expectations and it is such a pleasure to know we have done just that. We hope to be of service to you again in... More 

Franklin
1 review
5 of 5 stars Reviewed July 25, 2015

From the minute you walk in the door and are greeted by the friendly staff, you will have a great experience at this hotel. They are never too busy to answer questions and to help you find your way around the area. The hotel is clean and the free breakfast is very well prepared and plentiful.

Review collected in partnership with this hotel

Was this review helpful? Yes
John K, General Manager at BEST WESTERN PLUS Peoria, responded to this review

I would like to personally thank you for responding to our guest survey as well as the very nice ratings we received. As a staff we strive to exceed our guest expectations and it is such a pleasure to know we have done just that. As a valued guest we hope to be of service to you again in the... More 

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