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All 1 Down Hatherley hotels

Hatherley Manor

3.0 of 5 Hotel   |   Down Hatherley Lane, Down Hatherley GL2 9QA, England
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76%
Ranked #1 of 1 hotels in Down Hatherley
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
peterdent Gloucester, United Kingdom
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399 people have reviewed this hotel

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
English first
Gloucester, United Kingdom
Top Contributor
63 reviews 63 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has some charm and character to go with its age. Creeky floors and uneven surfaces make it feel like you have been drinking. The room was okay, smaller than I had expected but comfy enough. Air con would have been good in the stifling heat. It all seemed a bit understaffed and disorganised considering there was two weddings... More

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Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I recently stayed here on business and the hotel looks really nice from the outside however I encountered several problems that ruined my stay completely. The TV in the room was faulty and kept going on and off every few minutes, they did look at it and made it somewhat better. The sink in the bathroom was badly cracked and... More

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generalmanager_HMH, General Manager at Hatherley Manor, responded to this review

Dear TCR 555 I am sorry to here of your disappointment, we do care very much about our customers our staff will always go out of their way to try and help and assist if something is not right. As I am sure many happy customers will testify, I am always willing to contact any customer and indeed there are... More

London
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This is a review of service I have received. I booked a room for 2 nights over 7 months ago with confirmation. The booking is for tomorrow, my cousins wedding. I contacted them with and general query only to be told I don't have a booking. They received it on the 24th December and forgot to book it into their... More

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generalmanager_HMH, General Manager at Hatherley Manor, responded to this review

Dear Will 2804 Firstly please accept my apologies for not being able to accommodate your stay with us due to us not loading your booking onto our system, As discussed with my reservations team your booking came through a third party website on Christmas eve this particular third party make two kinds of reservations with us - 1, reservations from... More

Lincoln
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This being our 4th visit to this hotel and everything was just as nice as previous visits Staff very pleasant and helpful Room very clean although we had approx. 60 dining on both nights the food and service was brilliant breakfast cooked to order well done to a super hotel we hope so see you again very soon

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Cardiff, United Kingdom
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent Friday till Sunday at hotel. Would recommend it to any one, room very clean would like to see more than one shower wash in rooms and they did not replenish next day also would nice to see walk in shower found it rather hard getting in and out due to shower panel. Restaurant food very good you can... More

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Romsley, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed as a wedding guest and found it adequate. Small rooms with no air con. The restaraunt serves good food.and the Wedding meal was lovely. Nice grounds for the wedding in the garden..Good location only 4 miles from Gloucester and 6 miles from Cheltenham.. Can be noisy if you are not a party guest.

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Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had never stayed here before, the staff were friendly and helpful, bedroom clean and comfortable. Perfect setting for a lovely wedding held outside. Lovely grounds, lots of space for the children to run around.

Was this review helpful? Yes 1
Worcester, United Kingdom
Top Contributor
81 reviews 81 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We're booked in fir actuary & Saturday night stay as part of a wedding party. We stay in hotels on a regular basis and haven't been this disappointed in a long time...We certainly won't be staying here again. That said, the restaurant food and staff, specifically Jamie & Jayne were lovely. Arrived on the Friday to be told our room... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here a number of times and although it is reasonably priced it always feels like we have had a luxury break. The staff are friendly, helpful and professional and the food is lovely. Rooms although small are spotlessly clean, very comfortable and stylish. The hotel is in a quiet rural valley within easy reach of Gloucester, the... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Outside teases you in then...... Aged and in need of a good clean and paint ! Rooms quite small with far too much furniture. Restaurant offered a good selection of food but don't expect quality service ! Expensive lunch menu £7 for a cheese sandwich ! I am not sure if alternate accomm in area so would look else where... More

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Additional Information about Hatherley Manor

Address: Down Hatherley Lane, Down Hatherley GL2 9QA, England
Phone Number:
Location: United Kingdom > England > Gloucestershire > Down Hatherley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hatherley Manor 3*
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Also Known As:
Hatherley Manor Gloucester
Hatherley Manor Hotel Gloucester

54 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Hatherley Manor's recent one million pound refurbishment has created a wonderful transformation to the reception, bar, lounge, Dewinton Restaurant and hotel bedrooms. Traditional features have been beautifully enhanced with an abundance of lavish furnishings and timeless decoration to create a contemporary chic style. There is an impressive selection of Double and Twin bedrooms. The Executive, Superior and Four-Poster room offer elegance and luxury. Hatherley Manor became a fully non smoking hotel at the start of May 2007. ... more   less 
Number of rooms
50

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