We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Downers Grove hotels

Extended Stay America - Chicago - Downers Grove

2.0 of 5 Hotel   |   3150 Finley Road, Downers Grove, IL 60515
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Chicago - Downers Grove to your Saves list
Extended Stay America - Chicago - Downers Grove
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
57%
Ranked #6 of 7 hotels in Downers Grove
A recent review
3 of 5 stars reviewed 1 week ago
flyermontana Perrysburg, OH
  • Overview
  • Reviews (14)
  • Photos (22)
  • Amenities
  • Q&A
  • Room tips (1)
  • Location
  • More
Write a Review

14 people have reviewed this hotel

Traveler rating
    5
    3
    2
    1
    3
See reviews for
Families
0
1
4
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Perrysburg, OH
Top Contributor
160 reviews 160 reviews
141 hotel reviews
289 helpful votes 289 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a decent ESA property, except that the stove in my room was broken--the burners falling down into the stovetop in a way that made it quite hazardous to use. The other problem I had with my stay was that in the morning, during time when I expect privacy for showering and getting dressed etc., a staff member pounded... More

Was this review helpful? Yes
Chicago, Illinois
2 reviews
1 of 5 stars Reviewed April 24, 2014

I changed rooms once because the first one smelled like smoke (on the non smoking floor) the second one reeked of Indian food but I stayed. At about 7pm the upstairs noise started in the room above mine (I was on the 2nd floor)- it sounded like someone jumping off a bed and onto the floor- over and over and... More

Was this review helpful? Yes
Chicago, Illinois
1 review
1 of 5 stars Reviewed March 17, 2014

You will be making a BIG mistake if you stay here. We did!!!! In the middle of the night, someone used a key card, entered our room, with us in it, and took my Iphone and purse. Returned the purse in a pillow case, thrown inside the door on the floor with my cash (over $300) and phone gone. DO... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 24, 2014 via mobile

This hotel made me feel like a home away from home. The rooms were very clean and the staff was wonderful.The kitchen area was clean as well. The bed was very comfortable. I definitely will stay in another extended stay.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Hi Andre, Thank you for your great review of our property! I am proud of our team for providing you with wonderful service. It would be our pleasure for you to repeat your experience with us in the future! Thanks again! More

Millstadt, IL
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 23, 2014

As others have said, the customer service is great here. I booked a Hotwire "secret deal," and only knew the the area, star level, and ratings review before booking. I got an amazing deal, saving more than 50% off the regular rate. The room was huge, with a full kitchen. It was very clean, with the exception of a few... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you for submitting your review regarding your recent stay with us. I am glad that we were able to provide you with a clean, comfortable stay at a great value. I am happy to hear that you enjoyed our staff and our convenient location. As well, it's great to hear that your fully equipped kitchen and your spacious room... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed November 15, 2013 via mobile

Nice room, very limited television channels, Weekly cleaning was not done on the right day and then all they do is change linens and bath towels and vacuum.... I had to do all my dusting and had to clean the shower and toilet and kitchen area including stove...I would expect this to be included in the monthly stay!!!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

The staff and I read your comments about your stay with us. I am so glad that you enjoyed your room overall; however, I am sorry that our housekeeping service did not meet your expectations. In response, I am working with our staff to ensure our standards are being met and procedures followed so that guests have a more satisfying... More

Top Contributor
84 reviews 84 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed August 9, 2013

When I checked in here, I felt like I was coming to my own house.It was very clean and superb accomodations. The management is professional and the price was the best in the area compared to other ESA's nearby. The staff is very friendly, professional, and knowledgable about the surrounding area and beyond with helpful tips if needed. I really... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so happy to know that you found our staff to be friendly and professional. As well, I am glad that you enjoyed your room and all of the amenities our hotel had to offer. It was a pleasure to have you visit... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013 via mobile

I stayed at the Extended Stay in Downers Grove for 3 months between moves. The hotel staff there cannot be beat. The room was excellent, the accommodations supurb, the outside grounds safe and beautiful. although it was expensive to stay there because I had to continue to extend my stay, this hotel cannot be beat. I recommend it highly. The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the staff and the accommodations. We would love to see you again, should your travels bring you back to our area. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013 via mobile

This Extended Stay is the best managed hotel I have ever stayed at. The staff is friendly, helpful, and goes over and above in providing EXCELLENT service. I have been here since the middle of April with my dog while in between residences. The dog area is kept clean not just daily, but a couple of times a day. If... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about the service and cleanliness of the hotel. I am thrilled that my staff made you feel at home. We hope that you come back and visit us soon! More

UNKNOWN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2013

One thing you'll notice using the south side door is a grass lawn that is COVERED with LARGE dog feces in various stages of decay. Even the strip of grass in front lining the parking area is covered with dog feces. It makes no sense the property management does not enforce rules that an owner cleans up after a pet.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Downers Grove, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about the staff; however, we apologize that the outside grass was not properly kept and there was a strong odor in the area. In response to your feedback, I am working with the staff to ensure we are educating our guests on proper waste etiquette. Also,... More

Owners: What's your side of the story?
If you own or manage Extended Stay America - Chicago - Downers Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Chicago - Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Chicago - Downers Grove

Address: 3150 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Downers Grove 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Orbitz, Travelocity, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, Expedia, Priceline, Venere, Agoda and Otel so you can book your Extended Stay America - Chicago - Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Downers Grove Extended Stay
Extended Stay Downers Grove

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (7)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Amenities

Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
154

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer