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Red Roof Inn Chicago-Downers Grove

2.0 of 5 1113 Butterfield Road, Downers Grove, IL 60515
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Red Roof Inn Chicago-Downers Grove
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Red Roof Inn Chicago-Downers Grove
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93 reviews from our community

Traveler rating
    32
    29
    12
    12
    8
See reviews for
22
18
13
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (32)
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    (18)
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was here for a few weeks and the service has been EXCELLENT!! Truth, I was a bit skeptical about the Red Roof Inn but from the time I booked in all of my concerns were put to rest. I stayed at the Red Roof Inn, Downers Grove, IL. And the facility was SUPER clean and accommodating and the staff... More 

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Blue2Dawg
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Can't beat the Downer's Grove Red Roof Inn!!! Clean and well located - great people. Especially like to mention the beautiful young lady at the front desk: Nichole Conveniently located to numerous Freeways - here they're called Toll Ways because they ain't not free.

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Mokena, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Nichole has to be the nicest, friendliest employee at Red Roof of Downers Grove. Because of my job and where I live I travel frequently on the weekends. Nichole has gone above and beyond for me! She remembers who I am and what I like from weekend to weekend, just by remembering my face. She ALWAYS greets me with a... More 

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Downers Grove, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Brian is extremely knowledgeable and very pleasant. He is always so helpful and always makes sure that everything gets repaired in a timely fashion. Also Red Roof as a whole is exceptionally run from the front desk to the housekeepers to maintenance. This is why my daughter and I always stay here.

Was this review helpful? Yes
Columbia, Missouri
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We have had very good experiences with Red Roof Inns in the southwest Chicago suburbs, and this was no exception. The bed, a king, was very comfortable and clean. The bath was also very clean - one of my eccentricities is cleanliness in motels - and the linens had a lovely clean fragrance. We arrived to a motel manager's nightmare.... More 

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank You for taking the time tor review our property.We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with Nicole, and the rest of our team.. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the... More 

Trinidad
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2014

I Had a weekend workshop, and I knew that the RRI was in a good location (food and shopping). On checking around, the red roof was $100 cheaper / night compared to where I stayed on a previous workshop. So I said, safe choice. I stayed for three nights in a Superior KIng room (King sized bed, coffee, fridge and... More 

Was this review helpful? Yes
Tasha J, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I... More 

Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 8, 2014

The motel room itself was clean and within walking distance of a couple of restaurants. The first reception chap was lovely and very helpful. He kindly used the online booking system to book a taxi for us to the train station. He told us that when we needed to be picked up we could call the motel and they would... More 

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Alan G, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Dear Kim H, I'd like to thank you for leaving us a review of your current stay with us. Guest feedback is of the utmost importance to us as we learn what areas of our customer service we need to improve upon. The situation that you encountered is clearly unacceptable and showed a failure to communicate properly on our part.... More 

Rockford, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

This is a conveniently located property that was an excellent value. I wasn't overly impressed but just needed a nice clean place to lay my head before a conference. It is a "motel" so there is outside noise but I turned on the a/c fan & slept well. Front desk staff were very friendly. If you're not looking for frills... More 

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Alan G, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Dear lmtmom, Thank you for taking the time to offer us some feedback regarding your recent stay at the Red Roof Inn in Downers Grove. We appreciate any and all comments we receive from our guests and I'm very glad to hear you enjoyed your stay with us. As we are an exterior corridor Inn there is noise at times... More 

Milwaukee
Top Contributor
68 reviews 68 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2014

My wife and I spent the night on 10-11-14 (Saturday), arriving right around the 3:00 pm check in time and were well accomodated by the check in staff. We parked in advance of our check in and it's a good thing we did. In spite of our early afternoon arrival, that part of the motel where our room was located,... More 

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John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon SkiKingMKE Thank you so much for your review of the property from this past weekend. It sounds like you enjoyed your stay very much, and had a great time at the tribute concert. As you noted, we were quite busy with many events taking place in the area. Typically, parking is not an issue at our location. Even... More 

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Additional Information about Red Roof Inn Chicago-Downers Grove

Address: 1113 Butterfield Road, Downers Grove, IL 60515
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Number of rooms: 134
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Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn

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