We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Downers Grove hotels

Red Roof Inn Chicago-Downers Grove

2.0 of 5 Hotel   |   1113 Butterfield Road, Downers Grove, IL 60515
Hotel amenities
Save Saved
You added Red Roof Inn Chicago-Downers Grove to your Saves list
Red Roof Inn Chicago-Downers Grove
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
63%
A recent review
3 of 5 stars Reviewed January 10, 2014
2plusthecrew Elizabeth, Colorado
Write a Review

74 people have reviewed this hotel

Traveler rating
    25
    21
    11
    11
    6
See reviews for
17
12
11
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
CAHOKIA
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I travel often and have never had an experience such as this weekend (March 14-16, 2014). I reserved 3 rooms for a girls' getaway to visit the areas of Chicago. Upon check in, the night attendant was very unprofessional and unconcerned. When we returned to our rooms after shopping on Saturday afternoon, our room keys had been deactivated! The same... More

Was this review helpful? Yes
Elizabeth, Colorado
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2014

We chose this hotel based on location, price and the reviews we saw at the time. The price was great for Chicago. However the bathroom and one of the beds (2 full beds) were not clean. My husband noticed and reported it to the front desk. They were quick to amend the situation, still a bit of a turn off.... More

Was this review helpful? Yes
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon, 2plusthecrew Thank you so very much for your feedback. We have had an amazing amount of snow this season, and as you've mentioned, at times it can be difficult to keep on top of the accumulation. I will be sure to share your comments with the team, as we are able to learn a great deal from guest... More

Addison, Illinois
1 review
1 of 5 stars Reviewed January 4, 2014

Horrible. Ghetto. Toilet was messed up upon entering room. Della is rude (it is not my fault you are busy, I can wait until it is my turn but when it is my turn, attend to me properly.) Brian lied to me about there being absolutley no first floor units. He said I may have requested first floor, but they... More

Was this review helpful? Yes
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon, April05080911 Thank you for sharing your thoughts regarding your most recent stay here at the Downers Grove location. We did have several first floor rooms clean and vacant during the time of your stay, but I had instructed my staff not to rent those rooms due to the extremely cold climate conditions. My apologies for your experience. As... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 27, 2013 via mobile

I like the renovations photos we saw online. We arrived and the first room we went to the bed was covered with someone else's hair. The night manager was nice enough to give us another room. Same problem, it was spittle disappointing. Third room was about bette, Thank God because we were tired. I probably will not stay again. Want... More

Was this review helpful? Yes 1
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good evening, 55artistic1 Thank you for submitting your review regarding your recent stay with us. Please accept my apologies for the concerns reported regarding hair in the guest rooms. This is most definitely not typical, and I am thankful to you for bringing it to my attention. I will be meeting with the entire staff to reiterate the company standards,... More

New York City, New York
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 15, 2013

The room was laid-out ok however the noise wouldn't stop. Our neighbors next door was so loud it sounded like they were directly outside the room. The room was so cold and it took the heat forever to come on; remind you it's winter in Chicago. Every time the heater came on it made a loud noise which made it... More

Was this review helpful? Yes 1
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon, MissFrequentFlyer I would like to extend a sincere apology for the noise you experienced during your stay with us, as well as a heart-felt thank you for taking the time to let me know about your stay. I will be sure to share your comments with the Front Desk staff so that we can increase the frequency of... More

Indian Harbour, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 6, 2013

This is a great motel! Usually we try to get through the Chicago area as fast as possible, but we'll be stopping here from now on. Beautiful, comfortable room. Easy to get to with restaurants and shopping nearby. Appreciate being able to drive up to the door of our room to carry luggage and our little dog in and out... More

Was this review helpful? Yes 1
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Hello, Cherien It was so nice to read your review of our Red Roof Inn property. It's always exciting to hear about the guest experience, especially when it's your first time staying with us. I can't wait for you to see our property in the summer time when all of the flowers and trees are in bloom. And you are... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

We have stayed here 3 times in the last year and have seen the remodel that they have been doing and it looks good and is nice place to stay. Close to the Patio Which has great food. Would recommend this hotel to anyone. Close to my sons school also ( UTI ).

Was this review helpful? Yes 1
John D, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon, Chrisl62 Thank you for your kind review of our lovely hotel. We are all very proud of this location and look forward to seeing you again in the near future. As you have noticed, we are always making improvements at Red Roof Inn. This week, we have begun installing brand new door locks to all of our guest... More

Plainfield, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

Staff was helpful and very friendly. Hotel was very nice with their new design, clean and fresh smell to the room plus it is 100% smoke free which is a plus. Check In and Out was very quick. I will be a repeat customer Ü

Was this review helpful? Yes 1
John D, Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Good afternoon, tori v Thank you so very much for your kind words regarding the Downers Grove property and staff!! We've worked hard to make many improvements to the hotel in the recent months, and it's exciting to hear back from our guests how much they enjoy our new look. As you've most likely noticed, the staff at this location... More

Batavia, IL
2 reviews
4 of 5 stars Reviewed October 21, 2013

I was able to discount from the website with an online coupon I found to reduce my rate by 20%. Room was nice and clean a little warm but, still no issues. Staff was friendly and helpful. Jason and Charlene made it easy to check out in the morning. No frills but no surprises either. Easy access to any hwy... More

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Dear Mr Rick C. Thank you for taking the time to tell us about your experience at the Red Roof Inn – Downers Grove. We are delighted that you found our location to be convenient and the discounted internet price to be even better than our already low rates. We very much look forward to serving you in the future.... More

San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

I had an amazing experience at this hotel. I needed help at odd hours and got more help than I asked for! On 3 separate occasions involving 3 different employees, I received amazing help without even asking. I would highly recommend this hotel for anyone wanting a simple and peaceful stay in Downers Grove.

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you, Thank you, Thank you! On behalf of my team at the Red Roof Inn in Downers Grove, I wanted to express our sincere gratitude for your acknowledgement of our willingness to go above and beyond. We appreciate the opportunity to assist you during your stay. We not only renovated our rooms, we rededicated our staff. Thank you for... More

Been to Red Roof Inn Chicago-Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Chicago-Downers Grove

Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Chicago Downers Grove Hotel
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn
Address: 1113 Butterfield Road, Downers Grove, IL 60515
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Official Description (provided by the hotel):
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Red Roof Inn, Tingo, Travelocity, TripOnline SA, Hotels.com, Venere, Agoda and Otel so you can book your Red Roof Inn Chicago-Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Red Roof Inn Chicago-Downers Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.