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Red Roof Inn Chicago-Downers Grove

1113 Butterfield Road, Downers Grove, IL 60515
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1 room 1 guest
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Red Roof Inn Chicago-Downers Grove
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134 Reviews from our TripAdvisor Community

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Traveler rating
    55
    40
    14
    14
    11
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32
26
17
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (33)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (22)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

This motel was perfect for us My husband is in an electric wheelchair and I use a lift to get him out of bed. I could easily get the lift where I needed to go and the roll-in shower worked very well. I have so many things to bring with me for my husband that pulling up right outside our... More 

Was this review helpful? Yes
Downers Grove
1 review
5 of 5 stars Reviewed 1 week ago NEW

Incredible staff Jason, Uchi,Dell, Della, and I can't forget Erica the property manager. Great group of people. Always feel welcome by this staff. Everyone is welcome all the way down to our four legged family members.

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

We are delighted to hear that you enjoyed your stay with us and we always enjoy hearing from our guests and their friendly pets. We take pride in offering clean and comfortable rooms and feedback from our guests is the best way we can learn on how to become even better. As you noted in your review we have our... More 

1 review
5 of 5 stars Reviewed 1 week ago

Uchi went above and beyond to assist us during our stay. One of the most helpful front desk employees I have ever encountered! Thanks again for helping us with everything. You are the best! We will stop by again the next time we visit Chicago..

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you kindly for taking the time to write a review. I have shared your feedback with Uchita, and she was overwhelmed with joy from your comments. We take pride in making our guest feel confident, significant and delight in the service and quality, and we were pleased to hear that you enjoyed your stay at our location. Please consider... More 

New York
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, simple, safe, and comfortable. Helpful and hospitable staff. Location was a bit out of the way, and the WiFi was fair at best. A good place to stay if you are passing through or visiting the area. Bed was VERY comfortable!!

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for your wonderful review. We are always glad to see our team being recognized for the awesome job that they continue to do. Please consider us your hotel of choice should your travel plans bring you back to the Downers Grove area. Erica Carey General Manager Red Roof Inn Chicago-Downers Grove I0087@RedRoofInn.Com More 

2 reviews
5 of 5 stars Reviewed 1 week ago

UCHI WAS GREAT!! I have been staying here for a couple of weeks, and the hotel is always clean, hot coffee, and smiling faces each time I stay!!! If you are in need of a great place near O'Hare, please stop in!! If you have conference in Lombard its a great place to stay, and great shopping in the area!!... More 

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review. I am glad to hear that Uchi provided you with great service and the wonderful smile that all of us have grown to love. Red Roof Inn Downers Grove is indeed conveniently located near restaurant, shopping and major expressways. We take pride in being able to continue to go above... More 

Memphis, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Wifi speed awful Room too small. standard rooms do not have coffee machine, microwave, or fridge not many places to eat near the hotel. I regretted my choice of this hotel. Had to drive a lot for buying dinner around 9pm

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i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided and delighted in the condition of the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel for the money,uchi is very kind and helpful. Plenty of room for the dogs,very quite and clean. I recommend this place for short or long term. All of the housekeepers are very nice and helpful and will drop whatever they're doing to help u out.

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a wonderful review of your lodging experience here at the Red Roof Inn Downers Grove. We are extremely grateful for the recommendation as my entire team works hard to provide all of our valued guest with an enjoyable experience. Uchita and our housekeeping department was excited to hear your feedback and we... More 

Kokomo, Indiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago

this hotel is not anything special except for the people who work it, they are all genuinely friendly and accommodating, the location is exceptional also being close to two main interstate roadways, I-88 and I-355, and not far from the other main interstates I-55 and I-294, the rates are reasonable if you are a redicard member and make your reservation... More 

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

I sincerely appreciate you taking the time to fill out a review and for making other travelers aware of the friendly service that the entire staff at the Red Roof Inn Chicago Downers Grove provided. We take pride in making sure our guest are confident with our product, delighted in the service they receive and fill that we have significantly... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

They were really quick about cleaning up, when I called to check in early. One of the clerk at the counter (Jason) was really friendly and made me feel very welcome and at home. The room are really clean with no bugs and ticks.

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for your kind words. Jason is one of our team members that is dedicated to our success and it is always a pleasure when our guest recognize his great customer service. I have shared your review with Jason and the entire staff and on behalf of my team, we would like to say thank you. Feedback is always... More 

Chicago, Illinois
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed July 23, 2015

Booked a room via Expedia for a pretty cheap rate. Just needed a room for one night while renovation was being done on my condo. Booked a king bed, non-smoking room. Got into my room and it smelled really badly of cigarette smoke that had been covered up with cheap air freshener. The smell was making me gag. I also... More 

Was this review helpful? Yes
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Dear ChicagoTraveler105, Thank you for taking the time to write a review. I will address all the areas of opportunity that you mentioned with my entire team. I am extremely sorry that your stay was not a wonderful experience. I would love to have the opportunity to address all your areas of concern. Please do not hesitate to contact me... More 

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