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All 7 Downers Grove hotels

Doubletree Guest Suites & Conference Center Chicago / Downers Grove

3.5 of 5 Hotel   |   2111 Butterfield Road, Downers Grove, IL 60515
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74%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
mnmama7 Burnsville, MN
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270 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Burnsville, MN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel during a recent hockey tournament. The rooms were spacious and quiet. The breakfast was convenient. The staff was very helpful. We had a conference/party room where we gathered for fun and meals. Our kids roamed the hotel safely and had a great time. The pool was a nice size. The fitness center was much better... More

Review collected in partnership with DoubleTree by Hilton

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dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Thank you mnmama7. You've discovered on of our best little secrets, our fitness center! We are glad the kids enjoyed themselves and hope they won their tournaments. See you again soon. More

Wood Dale, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel! The room was clean, spacious and top notch with nice amenities. The staff was nice and speedy which is always a plus, I would definitely return. Mostly came here for the indoor pool and Jacuzzi to beat the everlasting winter we have been experiencing and was not disappointed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Claudio M, you had the right idea to beat the winter blues! We are glad you were able to use the pool and hot tub and had a great experience. We hope to see you again soon. There's good fishing in some of the ponds right here around the hotel in the summer. Just be sure you have a fishing... More

Grand Rapids, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife had a great time last weekend at the Double Tree Downer's Grove, IL and with another 25 couples for a Christian conference. The experience was awesome, the breakfast buffet, the service and the world famous Chocolate cookies at check-in. I will be back next year !

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Thank you Family2012544! We loved having your group and we look forward to your return next year. We will keep the cookies warm and fresh for you! More

Peabody, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice Facility Rooms are very spacious, clean, many amentities and staff is very helpful. Food is solid, location is excellent and easy to find. If you have business conduct in Downers Grove of Chicago this is an excellent facility to Stay in.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Thank you David C for letting us know about your stay. We strive to provide an excellent experience with every guest and every stay so its nice to hear that we did that for you. Safe travels. More

Maywood, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel rooms are nice and great size pool. I was just not happy they don't serve complimentary breakfast and they don't offer conjoining rooms. Especially due to me calling and requesting a conjoining room.

Review collected in partnership with DoubleTree by Hilton

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dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Evita S thank you for sharing your experience. The complimentary breakfast is a brand standard for our sister brand - Embassy Suites. DoubleTree's do not offer this as a standard amenity. I am sorry that you did not receive 2 rooms with a connecting door. We do make every effort to honor these types of requests, unfortunately on that particular... More

Canton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful experience at this hotel as have all other Hilton Brand hotels. My grandson was especially happy with the spacious rooms and an extra tv for cartoon watching. The food was good and the staff was friendly and knowledgeable of the hotel grounds and conference areas. Thanks Hilton!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Joyce B we are glad you enjoyed your stay and the food. Our 2 room suites are perfect for families on the weekend. Having 2 TV's is nice when you have kids you are traveling with. No disagreements about what channel to watch! We hope we see you again soon. More

Olympia Field, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love this hotel...it has everything and I mean everything. It's clean...the staff has great customer service skills and the rooms are really nice. I definitely would recommend this particular hotel to anyone looking to stay in that area. Also the hotel is right by a shopping center and stores like WALMART is about 5 minutes away.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Debra P thank you! Thank you for sharing and thank you for choosing to stay with us. We hope to see you again soon! More

Dallas, Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel that looks like it used to be an Embassy Suites. The rooms are nice and so spacious with a separate seating area with pull out couch. The staff was very friendly like more Hiltons are. The breakfast was ok, but nothing too special. There isn't much to do around there other than some restaurants.

Was this review helpful? Yes
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

tsmetzer thank you for recognizing our staff and the level of service you experienced with them. We are constantly looking for ways to improve the breakfast experience and will be sure to review your comments with the culinary team. We hope to see you again soon! More

columbia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel has great amenities. The pool was nice, fitness room nicer and overall ambiance was great. The reason for deducting a star is on the 2nd floor there is a gathering space and it was loud until midnight. Nice if I had been part of their group but not when you have to get up early the next day for... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

We appreciate you sharing the thoughts that went into your review tricia W. We are glad you liked the rooms. We will be sure to share your comments about the tea with our housekeeping team. The atrium area you mentioned being loud until midnight is disappointing to hear. We have a 10:30pm curfew and we have managers and security that... More

Ventura, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was visiting for a meeting/conference at the hotel and the facility was very nice and clean. I was surprised at the size of the conference rooms and was pleased by the service I received. The hotel was located fairly close to the airport and was east to navigate to. All in all, a very nice stay!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
dtechman, Director of Sales at Doubletree Guest Suites & Conference Center Chicago / Downers Grove, responded to this review

Joette D thank you for taking the time to share your experience. We will definitely share your review with the team. Safe travels. More

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Additional Information about Doubletree Guest Suites & Conference Center Chicago / Downers Grove

Also Known As:
Doubletree Guest Suites & Conference Center Chicago / Downers Grove Hotel
Doubletree Guest Suites And Conference Center Chicago / Downers Grove
Doubletree Downers Grove
Doubletree Chicago Downer Grove
Address: 2111 Butterfield Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Downers Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Guest Suites & Conference Center Chicago / Downers Grove 3.5*
Official Description (provided by the hotel):
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers Grove is the perfect choice for business meetings. Offering an International Association of Conference Center (IACC) approved meeting facility, our comfortable surroundings and exceptional catering team provide the ultimate environment for any business or social occasion. ... more   less 
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