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All 7 Downers Grove hotels

Holiday Inn Express Chicago Downers Grove

2.5 of 5 Hotel   |   3031 Finley Road, Downers Grove, IL 60515
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66%
Ranked #3 of 7 hotels in Downers Grove
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 21, 2014
ntd19 St. Louis, MO
  • Overview
  • Reviews (72)
  • Photos (35)
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  • Room tips (12)
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72 people have reviewed this hotel

Traveler rating
    25
    23
    12
    8
    4
See reviews for
20
15
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
St. Louis, MO
Top Contributor
128 reviews 128 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 21, 2014

My wife and I stayed here while helping our son and his family move to a new home. We enjoyed it enough the first weekend to stay on a return trip two weeks later. The rooms and bath were clean and for the most part quiet. We did hear some dogs barking one evening but did not discourage us from... More

Was this review helpful? Yes
Plymouth, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

After reading numerous good reviews on this hotel, my business partner and I choose to spend the night here. We called twice to be sure they had rooms for us. We requested first floor and close together. They never asked for my name or cc to hold rooms, we did have coupons for the rooms that we had picked up... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your comments. I am so shocked to hear about this experience (I know that your business partner had written the same review a few weeks ago). Andrea is such a great member of our staff and as the other reviews will show you she is so well liked by all of our guests. I am sorry that... More

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2014

Stayed here for one night while traveling for work. The staff was polite; everyone greets you with a smile. The room was clean. The bed was a little uncomfortable. I guess I am used to firmer beds. However, I was able to sleep just fine. Overall, my stay was pleasant.

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for the review! I am so happy to see that you had a good stay with us. It is good to see that you got a good night's rest even if the bed was softer than you prefer! Thank you for being our guest and Happy Travels! More

Louisville, Kentucky
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 13, 2014

The staff was polite and professional. The hotel and my room were very clean, and I'm pretty picky about that. I will be traveling in this area for business, so I'm glad my colleagues recommended this hotel. TINY complaint: the shower diverter didn't divert all of the water, so the shower water pressure was low. Not even a big enough... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! I am so glad to hear that you enjoyed your stay with us. I encourage you to check out our new and improved breakfast with more healthy options! We look forward to seeing you again- happy travels! More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2014

We found a coupon in the Hotel coupon book and thought we would try the Holiday Inn Express in Downers Grove as it was near our meeting in the morning in the Chicago area. My business associated called after 3pm on 4/2 and got a person by the name of Andrea to make our reservation for 2 rooms on the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Myra W, Thank you for writing a review about your recent stay with us. I am pleased to note your positive feedback about our facilities, staff and comfortable bedding. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am... More

Willow Springs
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 6, 2014

I spent a night at this Holiday Inn Express and had a very good time. The people who worked there were all very friendly and helpful and the hotel is very nice and in excellent condition. The rooms are all in great condition, the breakfast was excellent and I just enjoyed everything there. The staff were so helpful to me,... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

I am so glad to see that everything went well with your stay and I appreciate you taking the time to complete a review. We hope to see you again soon and we will strive to earn a 5 from you! Happy Travels! More

CHICAGO, ILLINOIS
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 1, 2014

Much agreed with others who have commented on her.... Andrea Hartwick at the front desk is an absolute asset to the hotel. Friendly, knowledgable, and she goes the extra mile to ensure complete guest satisfaction. Room itself was cozy and comfortable and surprisingly quiet even on a weekend stay. The best was nice and soft which allowed for a good... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! Andrea is super great and does a wonderful job of taking care of all of our guests. I appreciate your feedback and look forward to having you again soon! More

Hinsdale, Illinois
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 7, 2014

I would highly recommend this hotel for its convenience & service. When my wife & I checked in on 12/31/13 to celebrate New Year's Eve, I asked Latrice at the front desk for an upgraded room. She was kind enough to give us a 1-bedroom suite for no additional charge. She also gave us a goody bag with treats &... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your review! I am so pleased to hear that you had such a wonderful experience. We strive to deliver a perfect experience for every guest and it is much appreciated that you have recognized our efforts! Thank You! More

Champaign-Urbana, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2014

Andrea Hartwick is fantastic! She was the agent who checked us in. I do believe she is the friendliest person at any front desk that I have ever encountered. I have met nice people while traveling but she is by far the best. Wish more hotels had an Andrea! Diane in breakfast also went above and beyond expectations. I am... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your review! Andrea certainly is awesome! We are so lucky to have her! And Diana too, she is great! Thank you for taking the time to recognize their hard work. Happy Travels! More

central Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013

I ended up not staying the night here, but I thought I should post a review anyways. When I booked the room, I thought it had a pool. We went to our room (which was nice) and the kids all got dressed in swimsuits and goggles and ready to go swimming. We got to the lobby to ask the desk... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your feedback! While I am sorry to hear that we were unable to provide you with a pool, but I am happy to hear that our staff did such a great job! Thank you for sharing your feedback and happy travels! More

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Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 
Number of rooms
121

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