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All 7 Downers Grove hotels

Holiday Inn Express Chicago Downers Grove

2.5 of 5 Hotel   |   3031 Finley Road, Downers Grove, IL 60515
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A recent review
4 of 5 stars reviewed 1 week ago
Susan C Pittsburgh, Pennsylvania
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69 people have reviewed this hotel

Traveler rating
    24
    22
    12
    7
    4
See reviews for
19
14
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
Contributor
19 reviews 19 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night while traveling for work. The staff was polite; everyone greets you with a smile. The room was clean. The bed was a little uncomfortable. I guess I am used to firmer beds. However, I was able to sleep just fine. Overall, my stay was pleasant.

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for the review! I am so happy to see that you had a good stay with us. It is good to see that you got a good night's rest even if the bed was softer than you prefer! Thank you for being our guest and Happy Travels! More

Louisville, Kentucky
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was polite and professional. The hotel and my room were very clean, and I'm pretty picky about that. I will be traveling in this area for business, so I'm glad my colleagues recommended this hotel. TINY complaint: the shower diverter didn't divert all of the water, so the shower water pressure was low. Not even a big enough... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! I am so glad to hear that you enjoyed your stay with us. I encourage you to check out our new and improved breakfast with more healthy options! We look forward to seeing you again- happy travels! More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We found a coupon in the Hotel coupon book and thought we would try the Holiday Inn Express in Downers Grove as it was near our meeting in the morning in the Chicago area. My business associated called after 3pm on 4/2 and got a person by the name of Andrea to make our reservation for 2 rooms on the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Myra W, Thank you for writing a review about your recent stay with us. I am pleased to note your positive feedback about our facilities, staff and comfortable bedding. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am... More

Willow Springs
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2014

I spent a night at this Holiday Inn Express and had a very good time. The people who worked there were all very friendly and helpful and the hotel is very nice and in excellent condition. The rooms are all in great condition, the breakfast was excellent and I just enjoyed everything there. The staff were so helpful to me,... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

I am so glad to see that everything went well with your stay and I appreciate you taking the time to complete a review. We hope to see you again soon and we will strive to earn a 5 from you! Happy Travels! More

CHICAGO, ILLINOIS
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 1, 2014

Much agreed with others who have commented on her.... Andrea Hartwick at the front desk is an absolute asset to the hotel. Friendly, knowledgable, and she goes the extra mile to ensure complete guest satisfaction. Room itself was cozy and comfortable and surprisingly quiet even on a weekend stay. The best was nice and soft which allowed for a good... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! Andrea is super great and does a wonderful job of taking care of all of our guests. I appreciate your feedback and look forward to having you again soon! More

Hinsdale, Illinois
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 7, 2014

I would highly recommend this hotel for its convenience & service. When my wife & I checked in on 12/31/13 to celebrate New Year's Eve, I asked Latrice at the front desk for an upgraded room. She was kind enough to give us a 1-bedroom suite for no additional charge. She also gave us a goody bag with treats &... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your review! I am so pleased to hear that you had such a wonderful experience. We strive to deliver a perfect experience for every guest and it is much appreciated that you have recognized our efforts! Thank You! More

Champaign-Urbana, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2014

Andrea Hartwick is fantastic! She was the agent who checked us in. I do believe she is the friendliest person at any front desk that I have ever encountered. I have met nice people while traveling but she is by far the best. Wish more hotels had an Andrea! Diane in breakfast also went above and beyond expectations. I am... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your review! Andrea certainly is awesome! We are so lucky to have her! And Diana too, she is great! Thank you for taking the time to recognize their hard work. Happy Travels! More

central Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

I ended up not staying the night here, but I thought I should post a review anyways. When I booked the room, I thought it had a pool. We went to our room (which was nice) and the kids all got dressed in swimsuits and goggles and ready to go swimming. We got to the lobby to ask the desk... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your feedback! While I am sorry to hear that we were unable to provide you with a pool, but I am happy to hear that our staff did such a great job! Thank you for sharing your feedback and happy travels! More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 22, 2013

I stayed here for a week for work. The rooms are decent, simple, what I would expect from a Holiday Inn Express. The lobby area, breakfast area needs to be updated. The staff was very nice. Not too much more to say, it's what I would expect.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear KarenS621, Many thanks for your feedback. I appreciate the favorable comments about the rooms and our friendly staff. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am sorry if you found the lobby and breakfast area less than satisfactory. Your comments... More

Dublin, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2013

I got a good deal thru Priceline. This hotel has ample parking space and located in North Suburbs about 22 miles from Down town. Provides good complimentary breakfast options. Rooms are spacious and clean with Daily room cleaning & Towel change. It has Room balcony thats plus point in Summer. Overall it was a very comfortable 2 day stay with... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! We do have a great location that is convenient to many places and I am glad that you were able to take advantage of that. Thank you for staying with us and we look forward to having you again soon! More

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Additional Information about Holiday Inn Express Chicago Downers Grove

Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
Address: 3031 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 
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