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All 7 Downers Grove hotels

Holiday Inn Express Chicago Downers Grove

2.5 of 5 Hotel   |   3031 Finley Road, Downers Grove, IL 60515
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Ranked #3 of 7 Hotels in Downers Grove
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 17, 2014
LMac00 Conroe, TX
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80 reviews from our community

Traveler rating
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    15
    8
    5
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Conroe, TX
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014

In town overnight to see friends. Location was perfect. Didn't need anything fancy and it wasn't. Folks were friendly at check in. I'd happily stay here again. Very happy that Portillo's was across the street!

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you! We do have a great location with many really wonderful restaurants within steps of our front door! More

Nashville, TN USA
Top Contributor
228 reviews 228 reviews
167 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed September 10, 2014

I found this hotel to meet my needs. The location is easy access to I-88, pretty quick trip to airports and many places to eat and shop on the area. I found the place to be comfortable. I did not like the older feel to the elevator with noises at various times. My room was very large and comfortable. Internet... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your review, we appreciate your feedback. I am glad to see that you enjoyed all aspects of your stay. We sure do have a great location and a wonderful staff and we appreciate you recognizing that! More

Smithers, BC
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 27, 2014

This is an ok hotel. Unfortunately, I was there during some humid weather and the room was so damp - even the carpet. The paper pads were curling up. The rooms were large and the TV was adequate. The check in staff were very nice and helpful and would gather information for me about the area. I'd stay here but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear PAR1BC, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we... More

Hudson, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

The Hotel was okay, needs some updating seamed to be still in the 1970, no pool and kind high priced for needing up dates and no pool. Food was good and staff was very will to help and very fast when need something.

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Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback. We do work very hard to take care of all of our guests and I am glad to see that our staff took care of you. I am sorry that you felt we were outdated, but we are constantly working to improve and update. We hope to have you back again soon! More

United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

This is one of the worst, if not the worst, hotel I have ever stayed at. I knew it was going to be bad once I saw all the trash on the sidewalk of the hotel not to mention the large dog droppings near the bushes outside the hotel. Also, the bushes/trees/shrubbery need serious work. Half of them are dead,... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Wow. I am so sorry to hear about all of these things that went so wrong during your stay. I am honestly concerned that perhaps this was not our hotel, as these are not issues we see here. I thank you for your feedback and we will be sure to investigate these issues. More

1 review
3 of 5 stars Reviewed July 31, 2014 via mobile

Room was excellent. Beds are comfortable. It exceeded my expectation however what ruined my day was the noise at 7 am. Some guy from wingern garden started blowing off the dirt and grass right under my window. I woke up by force. I bet it woke up most residents. They should be doing this sometime when all people are awake... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback. We will surely make sure that doesn't happen again! I apologize for the early wake up and we will have a talk with the crew. Thank you for staying with us and we hope to see you again soon. More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

PROS: - Budget friendly. - Good location - not too far from the must see places I'm Chicago; 45 to 50 mins drive one way. - Free parking n complimentary breakfast; - Neat rooms, an Indian restaurant is a 10 mins drive; sree restaurant! CONS: - Works well if you have a car n willing to pay n park at... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you! We do have a great location that is super convenient to many popular destinations. I am glad to hear you got to take advantage of that convenience. We look forward to having you again soon! More

St. Louis, MO
Top Contributor
135 reviews 135 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 21, 2014

My wife and I stayed here while helping our son and his family move to a new home. We enjoyed it enough the first weekend to stay on a return trip two weeks later. The rooms and bath were clean and for the most part quiet. We did hear some dogs barking one evening but did not discourage us from... More

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Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Oh my goodness! I am so sorry. I wish we would have known, we would have had them stop immediately. That is truly not acceptable and we will be sure to make sure that does not happen again in the future. I thank you for your review and appreciate your feedback. Please do come back soon and I promise we... More

Plymouth, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

After reading numerous good reviews on this hotel, my business partner and I choose to spend the night here. We called twice to be sure they had rooms for us. We requested first floor and close together. They never asked for my name or cc to hold rooms, we did have coupons for the rooms that we had picked up... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your comments. I am so shocked to hear about this experience (I know that your business partner had written the same review a few weeks ago). Andrea is such a great member of our staff and as the other reviews will show you she is so well liked by all of our guests. I am sorry that... More

Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2014

Stayed here for one night while traveling for work. The staff was polite; everyone greets you with a smile. The room was clean. The bed was a little uncomfortable. I guess I am used to firmer beds. However, I was able to sleep just fine. Overall, my stay was pleasant.

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for the review! I am so happy to see that you had a good stay with us. It is good to see that you got a good night's rest even if the bed was softer than you prefer! Thank you for being our guest and Happy Travels! More

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Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn

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