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All 7 Downers Grove hotels

Holiday Inn Express Chicago Downers Grove

2.5 of 5 Hotel   |   3031 Finley Road, Downers Grove, IL 60515
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Holiday Inn Express Chicago Downers Grove
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63%
Ranked #3 of 7 hotels in Downers Grove
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
PAR1BC Smithers, BC
  • Overview
  • Reviews (77)
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77 people have reviewed this hotel

Traveler rating
    26
    23
    15
    8
    5
See reviews for
23
15
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Smithers, BC
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an ok hotel. Unfortunately, I was there during some humid weather and the room was so damp - even the carpet. The paper pads were curling up. The rooms were large and the TV was adequate. The check in staff were very nice and helpful and would gather information for me about the area. I'd stay here but... More

Was this review helpful? Yes
Hudson, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The Hotel was okay, needs some updating seamed to be still in the 1970, no pool and kind high priced for needing up dates and no pool. Food was good and staff was very will to help and very fast when need something.

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback. We do work very hard to take care of all of our guests and I am glad to see that our staff took care of you. I am sorry that you felt we were outdated, but we are constantly working to improve and update. We hope to have you back again soon! More

United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This is one of the worst, if not the worst, hotel I have ever stayed at. I knew it was going to be bad once I saw all the trash on the sidewalk of the hotel not to mention the large dog droppings near the bushes outside the hotel. Also, the bushes/trees/shrubbery need serious work. Half of them are dead,... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Wow. I am so sorry to hear about all of these things that went so wrong during your stay. I am honestly concerned that perhaps this was not our hotel, as these are not issues we see here. I thank you for your feedback and we will be sure to investigate these issues. More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Room was excellent. Beds are comfortable. It exceeded my expectation however what ruined my day was the noise at 7 am. Some guy from wingern garden started blowing off the dirt and grass right under my window. I woke up by force. I bet it woke up most residents. They should be doing this sometime when all people are awake... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback. We will surely make sure that doesn't happen again! I apologize for the early wake up and we will have a talk with the crew. Thank you for staying with us and we hope to see you again soon. More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

PROS: - Budget friendly. - Good location - not too far from the must see places I'm Chicago; 45 to 50 mins drive one way. - Free parking n complimentary breakfast; - Neat rooms, an Indian restaurant is a 10 mins drive; sree restaurant! CONS: - Works well if you have a car n willing to pay n park at... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you! We do have a great location that is super convenient to many popular destinations. I am glad to hear you got to take advantage of that convenience. We look forward to having you again soon! More

St. Louis, MO
Top Contributor
135 reviews 135 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 21, 2014

My wife and I stayed here while helping our son and his family move to a new home. We enjoyed it enough the first weekend to stay on a return trip two weeks later. The rooms and bath were clean and for the most part quiet. We did hear some dogs barking one evening but did not discourage us from... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Oh my goodness! I am so sorry. I wish we would have known, we would have had them stop immediately. That is truly not acceptable and we will be sure to make sure that does not happen again in the future. I thank you for your review and appreciate your feedback. Please do come back soon and I promise we... More

Plymouth, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

After reading numerous good reviews on this hotel, my business partner and I choose to spend the night here. We called twice to be sure they had rooms for us. We requested first floor and close together. They never asked for my name or cc to hold rooms, we did have coupons for the rooms that we had picked up... More

Was this review helpful? Yes 1
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your comments. I am so shocked to hear about this experience (I know that your business partner had written the same review a few weeks ago). Andrea is such a great member of our staff and as the other reviews will show you she is so well liked by all of our guests. I am sorry that... More

Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2014

Stayed here for one night while traveling for work. The staff was polite; everyone greets you with a smile. The room was clean. The bed was a little uncomfortable. I guess I am used to firmer beds. However, I was able to sleep just fine. Overall, my stay was pleasant.

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for the review! I am so happy to see that you had a good stay with us. It is good to see that you got a good night's rest even if the bed was softer than you prefer! Thank you for being our guest and Happy Travels! More

Louisville, Kentucky
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 13, 2014

The staff was polite and professional. The hotel and my room were very clean, and I'm pretty picky about that. I will be traveling in this area for business, so I'm glad my colleagues recommended this hotel. TINY complaint: the shower diverter didn't divert all of the water, so the shower water pressure was low. Not even a big enough... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for your feedback! I am so glad to hear that you enjoyed your stay with us. I encourage you to check out our new and improved breakfast with more healthy options! We look forward to seeing you again- happy travels! More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2014

We found a coupon in the Hotel coupon book and thought we would try the Holiday Inn Express in Downers Grove as it was near our meeting in the morning in the Chicago area. My business associated called after 3pm on 4/2 and got a person by the name of Andrea to make our reservation for 2 rooms on the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Dear Myra W, Thank you for writing a review about your recent stay with us. I am pleased to note your positive feedback about our facilities, staff and comfortable bedding. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am... More

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Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Road, Downers Grove, IL 60515
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 
Number of rooms
121

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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