We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Downers Grove hotels

Comfort Inn Downers Grove

2.0 of 5 Hotel   |   3010 Finley Rd, Downers Grove, IL 60515-1118
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn Downers Grove to your Saves list
Comfort Inn Downers Grove
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
68%
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
Write a Review

86 people have reviewed this hotel

Traveler rating
    35
    23
    12
    10
    6
See reviews for
15
15
5
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Jackson, Michigan
Top Contributor
61 reviews 61 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 7, 2014

This place is very reasonable--some $30 below the surrounding competitors. Here's why: Just remodeled and it was a sloppy job--everywhere you look. The Brazilian Steak House next door takes all the good spaces unti about 10 pm and won't respect requests to park in the south lot. Front lot lights went out in Nov 2013 and they were too cheap... More

Was this review helpful? Yes 2
chhaya f, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking the time to review our property/business.We truly value the opinion of our customers and we apologize that we did not meet your expectation. We understand your frustration while we are renovating our property for new fresh lift but we are very close to finishing up the process.Providing our guest best possible hospitality and service has always... More

Chicago, IL
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 11, 2014

I was here for a conference session and I was appalled by the conditions of this hotel. The renovations are far from over - The entire first floor is under construction with a 'cloud' of drywall dust and paint spray (and smell!) everywhere. Our conference room was a hotel room (on said first floor) with all of the furniture taken... More

Was this review helpful? Yes 1
chhaya f, General Manager at Comfort Inn Downers Grove, responded to this review

I wanted to thank for for taking your time to give us your feed back and wanted to apologize in behalf of our entire team that we not meet your expectation. We are very close to finishing up our full property renovation.Guest satisfaction is our number one priority I sincerely regret that we failed at your last visit (meeting attend).Providing... More

ord
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

We have an annual trip to the Chicago area and always stay at this hotel for its convenience. Despite not being there for 12 months we were recognised at check in and the managers greeted us warmly. Despite undergoing a refurb, which looks good by the way, we still had a great time Value for money, good breakfast, friendly staff,... More

Was this review helpful? Yes 1
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you so much for giving us such wonderful remarks! My team are always happy to see familiar faces and always looking forward in welcoming them as this is your home away from home. We looking forward in seeing you again next year! Happy New Year. Rowie Zamora - Hotel Manager More

Brown Deer, Wisconsin
Senior Contributor
35 reviews 35 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 6, 2013

A great place to stay, in view of the remodeling activities, quite, clean and outstanding customer service. crystal was extremely helpful with directions and suggestions. The hotel is centrally located in a Business area, with plenty a of very good restaurants.

Was this review helpful? Yes 3
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking time to give us a review here in TripAdvisor. I am glad that Crystal was of assistance to your direction needs. Your compliments about her and the rest of the team is surely a tap at their back for doing such a great job. We hope to see you soon back in our hotel. Again Thank... More

Lomira, Wisconsin, United States
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 26, 2013

Each and every time i have stayed here the staff and management have been outstanding. The just finished up on the remodeling and i can say very nice job on the improvements!!! I would recommend this hotel to everybody. Again Thank you Rowie for the great stay!!

Was this review helpful? Yes
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking time to give us another terrific review! I am pleased that we always make your stay enjoyable and comfortable. Your comments will be shared to the team. Again Thank you. Rowie Zamora - Hotel Manager More

Baltimore, Maryland
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2013

I would like to thank you and the entire staff of your hotel for outstanding service. Our group loved staying at your property. And everybody we encountered from check in to check out went above and beyond the call of duty to make our stay comfortable. Traveling with a large group - check in could be tricky. But Rowie paid... More

Was this review helpful? Yes 2
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for your wonderful review! The entire staff was glad that your group enjoyed your stay and we hope to see all of you on your next trip to Chicago. Rowie Zamora - Hotel Manager More

Seattle Washington
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 14, 2013

Okay...I realize we're not talking about the Hilton, but you really do what you pay for, so here's the positives: Overall good customer service; attentive and available Convenient location Affordable Remodeled rooms Needs Improvement Follow-through - though minor, doing the little things well are what the best do Breakfast - yeah it's free, but gravy and biscuits two days in... More

Was this review helpful? Yes
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking time to give us a review here in TripAdvisor. Your comments are highly appreciated and will be used to improve our service better. We hope that after our renovation you can give us one more chance to fill all those stars. Again, Thank you. Rowie Zamora - Hotel Manager More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2013

I truly commend the staff at this hotel for helping me retrieve my lost items. I left important and expensive items behind on my trip to Chicago and they found and kept it until I was able to get it back. Thank you very much!

Was this review helpful? Yes 2
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for your review. I am glad to know that we have helped in making your trip to Chicago a good one! We hope that you will include us again in your future trip. Thank you again. Rowie Zamora - Hotel Manager More

Lomira, Wisconsin, United States
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 13, 2013

I have stayed here several times and would recommend this place to everybody i know. I did have a problem the very first time i stayed and it was taking care immediately. Each and every time i have stayed here them have always taken care of me. They are renovations at this time which tells me they care how the... More

Was this review helpful? Yes 2
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking time to review us here in trip advisor and letting everyone know of your first hand experience of how we take care of our guests. Your comments will be shared with the staff and is greatly appreciated for giving us an opportunity to serve you. Thank you. Rowie Zamora - Hotel Manager More

Chicago
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2013

Needed a place to stay last minute. Hotel is undergoing renovations, so there's a blending of old and new. Bathroom fixtures are great. Soaps are standard Comfort Inn fare but that's not too bad. Clean! Our room overlooked the pool. Rainy day so we didn't take a dip but it seemed to be well maintained. Bed was a tad firm... More

Was this review helpful? Yes 1
ComfortInnDG, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you very much for taking time to review us here in TripAdvisor. I am glad that you enjoyed your stayed although short. How I wish that the weather was in favor of us so that you were able to enjoy the pool and the sun during your visit. The make over of the hotel is part of our goal... More

Been to Comfort Inn Downers Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Downers Grove

Also Known As:
Comfort Inn Downers Grove Hotel Downers Grove
Comfort Inn Downers Grove Hotel
Downers Grove Comfort Inn
Address: 3010 Finley Rd, Downers Grove, IL 60515-1118
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Downers Grove 2*
Official Description (provided by the hotel):
The Comfort Inn Downers Grove is the perfect location for your stay in the suburbs. Situated close to Interstate 355 and I88. Rated one of the best hotels in Downers Grove in Trip Advisor. Only 25 minutes away from Downtown Chicago and O'Hare Airport. Whether travelling for Business or Leisure we'll always make you feel right at home. 120 newly renovated guest rooms that can accommodate big groups. A meeting space is also available with an extra fee. Enjoy FREE Parking, FREE High Speed Internet Access (both Wifi & Hardwire), FREE use of Business Center, FREE access on our outdoor pool(seasonal) and enjoy the COMPLIMENTARY HOT BREAKFAST (make your own waffle, hard boiled egg, yogurt, biscuits & gravy, Free Coffee & tea 24 hours and Great staff 24/7 at your service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, Choice Hotels, TripOnline SA, Hotels.com, Agoda and Venere so you can book your Comfort Inn Downers Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn Downers Grove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.