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Comfort Inn Downers Grove

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3010 Finley Rd, Downers Grove, IL 60515-1118
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Comfort Inn Downers Grove
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34 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this stay to start or as any other stay...hello may I help you...why yes I have a reservation...here it is. I will need your initials on this line to indicate that you understand there is a $150 charge for smoking in the room. I initialed and went to our room. I opened the room the odor of an... More 

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Loranger
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is an older property that could use some TLC. There was nothing bad just nothing to impress. The staff was meet our needs but not a lot beyond. The room was also ok but needs some updating. The breakfast was OK. As the rating indicates, it was average.

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Cuzn, Thank you for sharing your feedback as we strive to improve to provide a positive experience it is feedback like yours that help us focus on specific goal to achieve. We have scheduled some updates in the guest rooms within the next 60 days that will help with expectations. In addition, we are coaching the team further to... More 

Michigan City, Indiana
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 31, 2015

This is an expensive area to visit but we wanted a clean and comfortable yet economical place to stay one night. We have been pleased with Comfort Inns in the past and the reviews looked good for this hotel. We were not disappointed. It was very basic. It would be nice to have automatic doors instead of one single door... More 

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Kadie O, Thank you for taking the time to share your experience with our team. We do appreciate your loyalty and await your return..I do agree about the front door and will recommend to our in our next design update. Vishal Patel Hotel Manager More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 23, 2015

Just here for one night to visit relatives. Room with one king bed was clean and very comfortable. Small continental breakfast with scrambled eggs, biscuits & gravy, and make your own waffles. Very reasonable rate and fully met our lodging needs.

Was this review helpful? Yes 2
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Craig K, We appreciate your positive feedback and will share with our team your kind words..We do look forward to providing our services to you on your next family visit. Vishal Patel Hotel Manager More 

Chicago, Illinois
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

Last year I visited here and stayed in more than one occasion here. The room is sweet I love the sofa, mini fridge, microwave, and the coffee is great!! The bed is very comfortable and I especially love the flat screen TV. This location also has some nice restaurants nearby too!! In morning one can expect a nice breakfast downstairs... More 

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Atasi777, Thank you for sharing your experience with us as we are proud of our hotel. I will sure to share with our team your feedback and we look forward to your next visit. Vishal Patel Hotel Manager More 

Port Saint Lucie, Florida
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 7, 2015

Stayed here 4-nights while visiting relatives. Wonderful, updated hotel has helpful, friendly staff. Room was more than we expected. Well furnished with great housekeeping service. Hot breakfast each morning was a plus.

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Donna O, We appreciate your positive feedback and will ensure we share with our team. We hope you will choose the Comfort Inn Downers Grove for your future travels. Vishal Patel Hotel Manager More 

Cicero
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 5, 2015

The hotel was clean and located in an area with abundant shopping and restaurants. The check-in process was smooth and the staff was courteous. The only drawbacks for the hotel were the television channels and the lack of refrigerators and microwaves in the rooms. We had about 15 Channels so it would have been better to have a larger selection.

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Augustus14ad, Thank you for taking the time to share your experience while stay with us. We do apologize about the drawbacks you mentioned however your points are being taken seriously. We have increased our inventory of the refrigerators to better accommodate the demand. Microwaves is currently being reviewed as well as to increasing the selection of television channels. Thank... More 

Orovada, NV
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 4, 2015

We stayed here for four days, on a business trip. The hotel is located near good shopping and not far from good restaurants. The room was clean, the staff was pleasant and accommodating, and breakfast had adequate choices. We would stay there again.

Was this review helpful? Yes 1
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Ihorow1160, Thank you for sharing your experience while being our guest at the Comfort Inn Downers Grove. We value our guest feedback and will share with our team your feedback as we await your return in the near future. Vishal Patel Hotel Manager More 

Hudson, NC
Level Contributor
87 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 29, 2015

The staff was friendly. Breakfast was adequate and well stocked. Limited channel selection (20 or so) but they had TBS so that was good enough for me. The room was clean and bed comfy. Only complaint was that the motel when I first arrived had a foul smell. It either went away or I got used to it. Not sure.... More 

Was this review helpful? Yes 1
Roger Y, General Manager at Comfort Inn Downers Grove, responded to this review

Joey Bowman, Thank you for taking the time to provide feedback regarding your recent stay with us at the Comfort Inn Downers Grove. Appreciate the response on a clean room and comfy bed we will share with the Housekeeping team. Apologize about the foul smell not sure what that was but we have not noticed its return. We do look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

BRAVO BRAVO BRAVO!!! My Group stay at this hotel. Claudia was our groups rep. She and her staff were exceptional! Our group was large a total of 116 people! We arrived and Claudia and staff were ready. It took them less than 15 mins to have names and keys ready for us. It was a smooth transition. She made my... More 

Was this review helpful? Yes 1
Roger Y, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking the time to submit a review based on your recent experience at the Comfort Inn Downers Grove. It is wonderful that Claudia went above and beyond to make sure your stay with us was great and will share your praise with her. The team that also played a vital role will be recognized as well. We... More 

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