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All 7 Downers Grove hotels

Comfort Inn Downers Grove

2.0 of 5 Hotel   |   3010 Finley Rd, Downers Grove, IL 60515-1118
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Ranked #6 of 7 hotels in Downers Grove
GreenLeadersSilver level
  • Reviews (8)
  • Photos (10)
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8 people have reviewed this hotel

Traveler rating
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    1
    1
    2
    4
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4
Couples
0
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3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed yesterday NEW

We had booked our stay in advance for labor day weekend because we had a long drive to Chicago. We arrived at the hotel around 11:00 pm only to find out they had given our room away and were overbooked. Instead of honoring choice hotel's policy to find us a place to stay that they would pay for, the management... More

Was this review helpful? Yes 1
Omaha, Nebraska
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Not a great experience. Even given the value. We stay at Comfort Inns quite often. Our first room was filthy there was hair all over our bedding - on our pillows, sheets and comforters. In the bathroom, the toilet had clearly not been cleaned and the shower hadn't been either. Where a soap bar had been laid by a prior... More

Was this review helpful? Yes 1
Naples, Florida
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

I called before I booked the reservation to make sure they had working WIFI, since in May it was very inconsistent and mostly not available. I asked to be assured of a room that had WIFI. I was told that would not be a problem. It was a problem, It worked for the first evening and part of the second.... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 weeks ago

My company has stayed at this hotel for several years nice location ok rooms. However this hotel feels now that they can discriminate against people under 21. I had two employees who have stayed at this hotel a few time. This week they where turned away because of their age no other reason and when the management was confronted they... More

Was this review helpful? Yes 1
Jose U, General Manager at Comfort Inn Downers Grove, responded to this review

We apologize for any inconvenience you may have encountered during your recent stay. We so appreciate your patronage and welcome all guests. We trust you will understand, as a company we recently reviewed our policy on registering guests under the age of 21 and after careful consideration, as well as overwhelming requests from parents, the policy was changed. As you... More

California
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

To start off it was a hot day walk into the room an ac does not work! I go to front desk to speak to the manager and her English was just horrible I couldn't understand a word besides her attitude I believe her name is Virginia. I got sent a janitor who looked older then my grandpa. Next morning... More

Was this review helpful? Yes
Jose U, General Manager at Comfort Inn Downers Grove, responded to this review

We sincerely apologize for your recent experience at our Hotel and that we were not able to meet your expectations. It is the exact opposite of what we strive for. We do however pride ourselves in our multi-lingual staff, and apologize that perhaps she didn’t convey her thoughts to you in the best way possible. We are addressing all the... More

Winona, Minnesota
Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2014

Spent two nights in this hotel recently. This establishment was in line with what you would want from a Comfort Inn. The room was clean and the beds were pretty good for a hotel in this price range. Bathroom was clean with the fixtures being pretty new. The bathroom door in our room would stick a little, which isn't a... More

Was this review helpful? Yes
Jose U, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for your recent review of the Comfort Inn Downers Grove. We are pleased you enjoyed your recent stay and found that the Comfort Inn Downers Grove is of great value for you. We are addressing the doors sticking and we thank you for your observation. We look forward to welcoming you back soon. Kind regards, Jose Ulloa More

West Buxton, Maine
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 20, 2014

My mother has been traveling yearly to this hotel because it is near my brother's place, so we booked a room for her, me, and my two sons in April when we learned that my cousin's memorial would be held nearby in June. She had always had good service, but the hotel is now in new management and boy, what... More

Was this review helpful? Yes 1
Jose U, General Manager at Comfort Inn Downers Grove, responded to this review

On behalf of the Management team, we truly apologize for the many inconveniences you encountered during your recent stay. We wish your visit was under better circumstances. We do apologize we were unable to fulfill your many requests and that we fell short for your stay. At the time of your stay, we were in fact finishing the final touches... More

erie, co
Top Contributor
51 reviews 51 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 10, 2014

This hotel was clean, had nice bedding. Location is close to restaurants. Front desk person was helpful. We were going to Elmhurst College. It was half the cost of the Comfort Inn in Elmhurst and yet it didn't feel like it was cheap.

Was this review helpful? Yes 1
Jose U, General Manager at Comfort Inn Downers Grove, responded to this review

We are pleased that you enjoyed our newly renovated hotel. We are especially pleased that you enjoyed our lovely bedding. We appreciate your positive comments and look forward to you returning to the Comfort Inn Downers Grove soon. Sincerely, Jose Ulloa More

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Additional Information about Comfort Inn Downers Grove

Address: 3010 Finley Rd, Downers Grove, IL 60515-1118
Phone Number:
Location: United States > Illinois > DuPage County > Downers Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Downers Grove 2*
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Also Known As:
Comfort Inn Downers Grove Hotel Downers Grove
Downers Grove Comfort Inn

10 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn Downers Grove is the perfect location for your stay in the suburbs. Situated close to Interstate 355 and I88. Rated one of the best hotels in Downers Grove in Trip Advisor. Only 25 minutes away from Downtown Chicago and O'Hare Airport. Whether travelling for Business or Leisure we'll always make you feel right at home. 120 newly renovated guest rooms that can accommodate big groups. A meeting space is also available with an extra fee. Enjoy FREE Parking, FREE High Speed Internet Access (both Wifi & Hardwire), FREE use of Business Center, FREE access on our outdoor pool(seasonal) and enjoy the COMPLIMENTARY HOT BREAKFAST (make your own waffle, hard boiled egg, yogurt, biscuits & gravy, Free Coffee & tea 24 hours and Great staff 24/7 at your service. ... more   less 
Number of rooms
120

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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