I have been a Choice Hotel member for nearly 6 years now and have never had to write a bad review, until now (currently Diamond Member status). I stayed at your Comfort Suites at 3010 Finley Rd in Downers Grove, IL 60515 for 2 nights the week of 09/12/2011. On my credit card statement there was a charge for $198.88... More

Got to our room but could not connect to the wireless internet in this area. The front desk in broken English told me to ring the internet company to fix the problem which I said no to. I was then given another room but this was road side and noisy. Changed to yet another room which was finally okay. Next... More

very bad--everything outdated. Bad Bugs everywhere...Very discomforting Beds ...its feel like room were clean once a month. dust, bad bugs, and unprofessional people.. Night clerk were in short and than he call manager and manager came out without shirt. I checked out immediatley did not wait for my refund. I called choice and its said they will investigate. thats all.... More

The hotel has good size rooms, the bathrooms were a little outdated but but everything worked fine. Was in a good neighborhood with lots of options for eating and shopping. Only complaint we had was finding a bug in the bathroom and they promptly took care of the problem and discounted the room. Would stay again. More

A bit hard to find the actual entrance to the hotel parking lot. It's on Butterfield.....watch for the postage-stamp sized sign. Check-in and check-out were seamless....with a friendly staff. Older building....feels kind of like a '70's college dormitory. Room was adequate. Room (2 double beds) & bathroom were clean, comfortable and reasonably quiet. There was some permanent discoloration in the... More

I was in Downers Grove due to a family member's medical emergency. The hotel was very close to Good Samaritan Hospital. After spending my first night in the hospital waiting room, I called the Comfort Inn. They were so helpful, allowing me to check in early and maintain an open ended stay. They directed me to local restaurants and shopping,... More

It is difficult to access this hotel but once you find out where it is off the main road you will see how convenient to Midway Airport, shopping, great restaurants and Al Capone's grave site it is!!. The rooms were clean and comfortable. The front desk staff were helpful and I would like to commend them for their honesty. I... More

Clean room, central location, and reasonable rates. Pool was closed, which was a disappointment. More

this hotel is in a great location. having said that, it is in SERIOUS need of a remodel. the carpet in the room was filthy, and I mean dirty, brown dirt on dark blue carpeting. bathroom had rust-colored formica countertops and peeling wallpaper. breakfast was not great, and not re-stocked, even with over an hour until it ended. there was... More