We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Chicago - O'Hare - North

2.0 of 5
Hotel website
Hotel deals
1201 E Touhy Ave, Des Plaines, IL 60018
Special Offer
SAVE 15% TODAY!
Extended Stay America - Chicago - O'Hare - North
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #6 of 10 Hotels in Des Plaines
A recent review
Write a Review

85 reviews from our community

Traveler rating
    14
    27
    12
    13
    19
See reviews for
15
6
9
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (32)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (7)
All months
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

My flight from Syracuse to Chicago was delayed so I'd miss the last flight to Phoenix. My flight wouldn't go out until the next day so I got online and booked a room and received a confirmation. When I arrived in Chicago I called the hotel for the shuttle and was told it would be a 45 minute wait. When... More 

Was this review helpful? Yes
Grand Prairie, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay, so there are two Extended Stay hotels, and I think people get confused. This is the three story building, there is no breakfast area, and the kitchenettes have no ovens and a smaller stovetop. We have stayed at many Extended Stays in different areas of the country, so we know what to expect and laugh at people who complain... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

Thank you for taking the time to write a review of your experience with us. Please accept our apologies for the maintenance and service issues you experienced during your stay. We will be more diligent in our guest room inspections moving forward. Still, I truly appreciate your comments regarding the overall comfort of your room. Your feedback is very important... More 

Minneapolis, Minnesota
Top Contributor
89 reviews 89 reviews
9 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a non smoking studio room for one night and it was priced accordingly. The room was spacious, clean and quiet. The location is conveniently located approximately four blocks from Target, Steak n Shake and other restaurants. I did not have a rental so walking was adequate. The staff was friendly and welcoming. Nice property with attentive staff and... More 

Was this review helpful? Yes
missouri
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, nice room with clean bathroom-no smells-windows open on the second floor (I love fresh air)-helpful, friendly staff-Target nearby and restaurants nearby-close to the city but with a suburb feel-no ice machine-no coffeemaker in the room, but granola bars, fruit and coffee available in the morning-overall, a very nice place to stay for a weekend or more, especially for the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our hotel did not have an ice machine and that the information regarding getting a coffee maker to your room was not provided upon check-in. Still, it's great to hear that you had a pleasant stay overall and our staff provided you with great customer... More 

Sudbury, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

Rather dated room. We were just staying over the night. Tried to arrange for shuttle pickup when we booked the room originally. They said just to call from the airport. When we did, we were told they don't pick up on that side of the airport. Arranged for a cab in the morning, because the included shuttle didn't start early... More 

Was this review helpful? Yes 1
Spokane, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 28, 2015

The staff could not come in to clean but they managed to come in to steal my my mp3 player and fitbit! When I called about it I got the run-around. The hotel was not as clean as I would have wished. The hallway stunk, the bed was hard with cheap bedding. And there was no real way to clean... More 

Was this review helpful? Yes 2
San Antonio, Texas
1 review
5 of 5 stars Reviewed March 27, 2015

I checked many other hotels in the area and couldn't find any that were close in price to the deal I received on my room. Room was nice and clean. Huge convenience having a stove and refrigerator. Hotel staff was very nice and helpful. Made a couple of requests and they were accommodating. Would definitely recommend to friends to there... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

The staff and I read your review, and would like to thank you for writing such kind things about our hotel. I am glad to read that you were pleased with the cleanliness of your room and our staff was helpful. Thank you again for sharing your comments with us. We look forward to hosting you again in the future! More 

Sete Lagoas, MG
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 25, 2015

Nice room with a nice price, veru close by Ohare airport. Breakfast was a grab and go, but it was ok. Staff was nice.The only problem was that the room despite being clean was smelling curry from the kitchen.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies for the odor issues in your room. Still, I truly appreciate your comments regarding our friendly staff and great value. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

Having pulled a rough all-night layover at Chicago O'Hare on our way out to Puerto Vallarta , we decided to make our trip back slightly less hellish... The instructions we got on the phone were confusing to say the least considering we had to take a train to another terminal and then apparently cross through a parking lot, pass through... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

Thank you so much for posting a review of our property. It's great to hear that Rebecca was able to provide you with a great service during your stay and made you experience much better. We appreciate you letting us know that we were not able to pick you from the airport and you had to wait. We are sorry... More 

Santiago, Dominican Republic
Top Contributor
52 reviews 52 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 8, 2015

I arrived from London at 7 PM by 8 I was out and call to the hotel to take the shuttle they told me go to door #3 at shuttle station (in front of a Hilton Hotel) I was there about 3 hours freezing in the middle of the snow checking all the buses and so hundred of them but... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - North, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had to wait for our shuttle service. In response to your feedback, I am making sure we provide a better service to our guests and that our shuttle service is on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities