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All 10 Des Plaines hotels

Courtyard by Marriott Chicago O'Hare

3.0 of 5 Hotel   |   2950 S. River Road, Des Plaines, IL 60018
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Ranked #2 of 10 Hotels in Des Plaines
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
MALAYAPPAN Danbury, Connecticut, United States
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202 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danbury, Connecticut, United States
Top Contributor
51 reviews 51 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for quite a few weeks and had no really bad moments or bad experiences until my final week stay which was terminated unexpectedly due to a injury when I landed in Chicago. The evening staff was helpful to me during the day of the injury and even helped park my car, get me to the room in... More

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor review of your visit to the Courtyard by Marriott Chicago O'Hare. Please accept my apologies that your last experience with us left you with a "bad taste". I'm glad to see that we were able to research and correct your concerns in a timely manner and that our... More

Bellevue, WA
Contributor
15 reviews 15 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel rooms are renovated in equipment. Bed is wonderful, bedding crisp and clean. Flat screen TV. Good but slow free WIFI (can upgrade for a fee). Lobby is sleek and as other reviewers have noted, offers Starbucks coffee and good quick food fare. But I'm all about the staff! I arrived LATE at night after American cancelled flights and there... More

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for sharing your recent experience at the Courtyard by Marriott Chicago O'Hare with our friends and followers on TripAdvisor. We were so glad to read that you found our staff to be "wonderful" and that our amenities meet your needs despite your flight being canceled. We hope the continuation of your flight was uneventful and you... More

Bloomington, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed for the park and fly for our honeymoon. The building itself was very nice and what you expect from all Marriotts. The shuttle driver was late and needed to be called from the front desk. When he arrived he was very lethargic and in no rush to get us to the airport despite our plea for urgency. We... More

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Adam B, Front Office Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. I wanted to apologize for the experience you had while you stayed with us. We work very hard to accommodate our guests and we have fallen short of your standards. I have taken the necessary measures... More

Evansville, Indiana
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had to stay by the airport two nights. We picked this hotel based on Tripadvisor and Expedia. We are a fan of Marriott, so we kinda knew what to expect. We requested to check in early and the hotel honored the request. We had to wait about 30 minutes, but we didn't complain because it was almost two hours... More

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor review regarding your recent visit to the Courtyard by Marriott Chicago O'Hare. We were pleased to read that you and your family enjoyed your stay and look forward to your return. Thank you for choosing Marriott. Warm Regards Ed Brunt General Manager More

NJ
Top Contributor
50 reviews 50 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed her for 3 nights for work. Had 3 different rooms during my stay. Not the hotels fault. First time I was too close to the highway and I'm a light sleeper. Not a good combo so they moved me to an accessible room. Good nights sleep, obviously very spacious. Next day I get a call that there was a... More

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. It's always a pleasure to receive feedback from TripAdvisor's "Top Contributors". Your patience and cooperation was truly appreciated as we worked through the room changes as well as your comments regarding our amenities, staff and their... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean, good location for that ones looks stay closer the airport. There is no breakfast included but they offer a Starbucks service into the hotel. The staffs are very attention and friendlies. Beds are vey good and rooms are default size and space

Was this review helpful? Yes
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. Your comments regarding the cleanliness of our hotel and the friendliness of our staff was greatly appreciated. Thank you again for choosing Marriott and we look forward to seeing you again on you next visit to... More

Olathe, Kansas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

Nice place , most inner facing rooms have small balconies. There is a great little casio with 2 great restaurants about 100 yards away . Very close to Ohare airport and slightly cheaper than the Rosemont and convention center properties just 1 mile away.

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for posting a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. We truly appreciate your comments and look forward to the opportunity to accommodate you again on your next visit to the Chicago Land area. Thank you again for choosing Marriott Best regards Ed Brunt General Manager More

La Vernia, Texas
Top Contributor
209 reviews 209 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

nice and close to the airport with easy shuttle ride. Next door to a casino for great entertainment. If you get stuck at the airport and have delays it is a nice place to regroup for the next day. Nice clean rooms that have been updated.

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Justin, Thank you for sharing your experience at the Courtyard by Marriott Chicago O'Hare with our friends on TripAdvisor, we appreciate your feedback! Sorry about the cancellations at the airport, we hope the inconvenience was minimal. Thank you again for choosing Marriott, we hope you will think of us again when your travel plans bring you back to the... More

Chicago, IL
Top Contributor
78 reviews 78 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 6, 2014

I stayed here for 1 night on business. The location couldn't be better for us loyal Marriott people. It's a short drive from O'Hare and right next door to Rivers Casino. The hotel is very clean and the décor is updated. I had a courtyard view, but was on the 3rd floor so I pretty much looked at the casino... More

Was this review helpful? Yes
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for posting a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. Your comments regarding our cleanliness, decor' and staff are greatly appreciated. We hope to see you again in the near future! All the best, Ed Brunt General Manager More

Bellevue, IA
Top Contributor
116 reviews 116 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

This is a good, clean, basic hotel and perfect if you are flying out of O'Hare airport. A one night stay includes 14 free nights of parking. Additional nights are only $10 each. The lot is not gated, but well lit. I have parked here for numerous extended stays and never had an issue. The shuttle to the airport is... More

Was this review helpful? Yes 1
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for your positive TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. We were glad to read that you found our Park n Fly Package convenient for you and that services met your expectations. Thank you again for choosing Marriott! All the best! Ed Brunt General Manager More

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Additional Information about Courtyard by Marriott Chicago O'Hare

Address: 2950 S. River Road, Des Plaines, IL 60018
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Marriott
Des Plaines Courtyard

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