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All 10 Des Plaines hotels

Courtyard by Marriott Chicago O'Hare

3.0 of 5 Hotel   |   2950 S. River Road, Des Plaines, IL 60018
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Ranked #2 of 10 Hotels in Des Plaines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
larrywacko Crown Point, Indiana
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210 reviews from our community

Traveler rating
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    93
    26
    9
    8
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54
35
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crown Point, Indiana
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are staying the night to go to the Rivers Casino, this is a great place to stay. Walk out the front door across the casino parking garage and you are there...Parking is free with stay. The hotel staff is so nice and very versed on local attractions, they had the address or brochure in hand before I finished... More 

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Shandra S, Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear larrywacko, Thank you so much for sharing your experiences. I am delighted that we were able to accommodate you during your stay. I am even more happy that our staff provided you with excellent service. More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel made everything easy for my business trip. Shuttle service from the airport was great, quick and easy check in process, over the top service in the bistro, hotel room was very clean and comfortable. Everyone working in the hotel was welcoming and always had a smile on their face. I will definitely stay at this property the next... More 

Was this review helpful? Yes
Shandra S, Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to share your experiences at our hotel. I am delighted that you enjoyed your stay and hope you will choose us again when in the area. More 

Milwaukee, WI
Top Contributor
64 reviews 64 reviews
10 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed January 24, 2015

For a great price, we booked a “New Year’s Eve” package at the Courtyard. (Our main point of interest was the casino, not the airport.) The package included free champagne delivered to the room, VIP passes to skip the line at the Rivers' Casino Club (called Cube), breakfast at the hotel, and late check-out (perfect for an after-breakfast nap!). We... More 

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Shandra S, Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear travlinmel101, I am delighted to hear that you enjoyed our hotel. We are looking forward to that next trip! See you soon. More 

Olathe, Kansas, United States
Top Contributor
94 reviews 94 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 10, 2015

During my last business trip, I had the opportunity to have a flight canceled in chicago, and needed to find a warm spot in the middle of a very cold night. The Marriott Courtyard was just the place for a tired traveler to rest before flying out again the next morning. Made reservations late, and headed for the shuttle stop.... More 

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Jim, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. It's always great to receive feedback from TripAdvisor's "Top Contributors" and especially to read that you found our hotel to be a " Great port in a storm". We hope the remainder of your trip was... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

Friendly staff! Located 5-10 mins by car to the airport. On time shuttle service to the airport, very own starbucks in the hotel, rooms were comfortable and good sleep quality! Wifi was excellent. Very clean and good hotel! Modern as well! Highly recommend!!!

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. We were please to read that your experience with us was a pleasant one and look forward to you return in the near future. Thanks again for choosing Marriott! All the best! Ed Brunt General Manager More 

Berkeley, California
1 review
5 of 5 stars Reviewed December 31, 2014

I've never taken the time to write a review of anything but I have to publicly thank the staff of this great hotel for a wonderful stay. My extended family arrived at this hotel to attend to a family emergency and ended up staying for almost two weeks. The hotel is spotless, easy to get to and from the airport,... More 

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for making us your first TripAdvisor Review and thank you for the wonderful comments regarding our hotel and staff. Our deepest condolences go out to you and your family and we hope the time you had together with your family was filled with love and fond memories. Thank you again for choosing Marriott and we hope... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2014 via mobile

I absolutely love this hotel! Everytime I come here I get treated with the absolute best customer service a person can get. Mashika is an angel. Every time I check in, she's there with the biggest smile and welcomes me like I'm family. She's definitely one of the main reasons I come back so much. I will continue to stay... More 

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Domineek, Thank you for your recent TripAdvisor Review regarding your experience here at the Courtyard by Marriott Chicago O'Hare. We thinks it quite an honor to be your "favorite" and truly appreciate you sharing your feelings about us with your friends and our followers on TripAdvisor. We also appreciate you recognizing Mashakii, she is definitely an asset to our... More 

Anaheim, California
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 5, 2014

We traveled from california to see the Chicago Bears vs dallas Cowboys and stayed here for a couple nights. The staff are superb :) From the check in experience on Dec 4th, to the shuttle driver, awesome hospitality. We would have never made it through the city if it were not for all their knowlegde and helpful hints. The rooms... More 

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Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Mishelle, Thank you for taking the time to post a TripAdvisor Review of your recent visit to the Courtyard by Marriott Chicago O'Hare. We were thrilled to read that your experience with us was a positive one despite the Bears not showing up to play against the Cowboys! Glad you had a great time and we look forward to... More 

Danbury, Connecticut, United States
Top Contributor
74 reviews 74 reviews
38 hotel reviews
729 helpful votes 729 helpful votes
3 of 5 stars Reviewed November 18, 2014

I stayed here for quite a few weeks and had no really bad moments or bad experiences until my final week stay which was terminated unexpectedly due to a injury when I landed in Chicago. The evening staff was helpful to me during the day of the injury and even helped park my car, get me to the room in... More 

Was this review helpful? Yes 10
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for taking the time to post a TripAdvisor review of your visit to the Courtyard by Marriott Chicago O'Hare. Please accept my apologies that your last experience with us left you with a "bad taste". I'm glad to see that we were able to research and correct your concerns in a timely manner and that our... More 

Bellevue, WA
Contributor
15 reviews 15 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 17, 2014

Hotel rooms are renovated in equipment. Bed is wonderful, bedding crisp and clean. Flat screen TV. Good but slow free WIFI (can upgrade for a fee). Lobby is sleek and as other reviewers have noted, offers Starbucks coffee and good quick food fare. But I'm all about the staff! I arrived LATE at night after American cancelled flights and there... More 

Was this review helpful? Yes
Ed B, General Manager at Courtyard by Marriott Chicago O'Hare, responded to this review

Dear Traveler, Thank you for sharing your recent experience at the Courtyard by Marriott Chicago O'Hare with our friends and followers on TripAdvisor. We were so glad to read that you found our staff to be "wonderful" and that our amenities meet your needs despite your flight being canceled. We hope the continuation of your flight was uneventful and you... More 

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Additional Information about Courtyard by Marriott Chicago O'Hare

Address: 2950 S. River Road, Des Plaines, IL 60018
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Marriott
Des Plaines Courtyard

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