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Radisson Hotel Chicago O'Hare

3.0 of 5
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1450 East Touhy Avenue, Des Plaines, IL 60018
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530 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Keerbergen, Belgium
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel on 2 trips when I flew to Chicago,overall this hotel does meet the standards of a real Radisson Hotel.The reception desk is far from professional except a few exceptions......A good morning or good evening sir seems to be difficult to get sometimes and keys are thrown on the desk.The roooms are clean standard is motelstyle.The... More 

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Warsaw, Poland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, comfortable with shuttle service from/to O'hare. Good choice if you have connecting flights. There's Longhorn restaurant right next to it and Target, so if you plan some shopping - it's a walking distance.

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Raleigh, North Carolina
Level Contributor
98 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at different Radisson hotels around the world so I definitely expected more from this hotel. I had a long layover in Chicago so I decided to stay at this hotel due to its proximity to the airport and reasonable room rate. The process for getting a shuttle from the int'l terminal of the airport was too time-consuming so... More 

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O"Hare and sharing your hotel experience on TripAdvisor! We are very sorry you did not enjoy your long layover at our hotel. We apologize that the in-room facilities and amenities did not meet with your travel needs. Your kind feedback will be shared with our associates. I would be... More 

Liverpool, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here after our flight from England and before our flight home. Staff friendly and helpful. Rooms clean and large, bed was huge and really comfortable. breakfast lovely and the shuttle bus excellent not just for airport transport all in all a fab hotel would go back in fact we did.

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are very happy to learn you enjoyed your brief stay with us and found service, amenities and facilities met with your travel needs. Thank you for the feedback and kind compliments. There will be shared with our associates. We hope... More 

Iowa
Level Contributor
345 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this hotel for park and fly and it was great. Room was clean, service friendly and the shuttle was on schedule and perfect. We had a good breakfast in the hotel, buffet style and the quality you expect from that. Not exceptional, but solid. We definitely use them again.

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are very happy to learn you enjoyed your recent stay and found services, amenities and facilities met with your travel needs. Also we would like to thank you for the kind compliments and feedback. We hope to serve you again... More 

1 review
5 of 5 stars Reviewed 1 week ago

Soooo!!!!!.....Patty and Jessica were awesome!!!.....especially Patty!!!...She made it her mission to make me as if I was a guest in her own home!!....Visiting a new city sometimes you don't know what to expect ...but at least I know when I came back to the hotel and if Patty was there I would be taken care of!!!....you guys are lucky to... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Karr, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to learn you enjoyed your stay and received the service and information you needed. Also thank you for the kind feedback and compliments for Patty and Jessica. In fact, Patty was the hotel "Employee of the Month" last month. We hope to serve you again... More 

Battle Creek, Michigan
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately pretty disappointed with our stay. The beds were very uncomfortable. They were sleep number beds and I don't know if they just weren't working properly or what, as I have never slept in one before, but we could not get them at a setting that felt anywhere near comfortable. On top of that, we were woken in the middle... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very sorry you did not enjoy your stay with us and our service and amenities did not meet your expectations. Your feedback have been duly noted for our operation's team service improvement. We want to apologize for the less than satisfactory hotel stay and hope you... More 

Toronto
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located about 10-15 minutes from O'Hare. The shuttle stops opposite Hilton by Door 2. The shuttle operates every 30 minutes, quarter past and quarter to. The rooms are spacious and clean. I stayed at the 4th floor, and had a balcony. The shuttle to the airport was convenient as well. I'll stay again.

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are very happy to know you have enjoyed your stay and found our hotel convenient for your travel itinerary and needs. It is our hope to serve you again on your next visit to the area. Sincerely, Kai Chow General... More 

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