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All 10 Des Plaines hotels

Radisson Hotel Chicago O'Hare

3.0 of 5 Hotel   |   1450 East Touhy Avenue, Des Plaines, IL 60018
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Ranked #4 of 10 hotels in Des Plaines
A recent review
4 of 5 stars reviewed yesterday
Kat91130 Francais a Tirana
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331 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Francais a Tirana
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only spent one night there as our flight to Europe was the next day but the hotel is really convenient and well located with free shuttle to the airport. Good price for quality ! A supermarket and restaurants nearby. In the hotel, a special computer to print directly your boarding. They also have a pool but we didn't use... More

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Palatine, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I had a fantastic stay here late last month. The desk staff were super-professional and courteous. In fact, the following few days we were in Denver and stayed at the Four Seasons, and the folks at the Radisson were every bit as equal as those at the uber-expensive Four Seasons. The room was very comfortable, and it... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Mike, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to learn you have enjoyed your stay and thank you for the kind compliments. Our associates would be very pleased to know you appreciate their service and make your stay more comfortable. It would be our pleasure to serve you again whenever you are flying... More

Salt Lake City, Utah
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at Chicago O'Hare location. on Monday, July 7th, 2014. Next morning I took the to the airport. The shuttle was totally packed with Best Western and Radisson customers. I was seated in the last row. The roof of the shuttle was leaking, and my shirt was saturated. I complained to the driver, who curtly dismissed my complaint saying... More

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Radisson Hotel Chicago O'Hare, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best “Yes I Can!” service. We apologize for the incident on the shuttle. More

Toledo, OH
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed here 3 nights while attending a conference nearby. The hotel obviously gets a lot of airline traffic- pilots and other crew members who are in and out quickly. Even so, the fact that I was going to be there 3 days was noted by the front desk, and they went through the trouble of putting us in... More

Was this review helpful? Yes 1
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy that you have enjoyed the cleanliness and detailing of the Housekeeping associates in cleaning your room. I shall share your compliment with our team. I sincerely apologize that the personal service you received did not meet with your expectations. Your feedback will be helpful... More

Mount Holly, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed in beginning of June. This hotel had amazing housekeeping. Every day that I walked back into my room it was as it had be the day that I checked in. All towels were replaced and room was staged as it would have been from day one. Water replaced, fresh glasses, remote controls put in exact position. They replaced soaps... More

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy that you have enjoyed the convenience our hotel has to offer. On a separate note, I have noted your comment on the service which did not meet with your expectation. I shall share this feedback with our associates for future service improvement. The Radisson... More

Largs, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If all you’re wanting is a night in a hotel near the Airport , this is as good as any for the price. Would benefit from re-decoration , just to freshen things up a bit , but comfortable and kept clean throughout. Well enough situated being about 10-mins from O’Hare ,sitting just back from the intersection of two busy roads.... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! First of all, please accept our sincere apology for the inconvenience you went through during your stay with us. The Front Desk associates would normally assign rooms closest to the Housekeeping area last or leave vacant if possible. I shall share your feedback with our associates to keep... More

Chicago, Il
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2014

I needed to be at the airport extremely early, and the Radisson - O'hare allowed me to do just that. Having stayed at Radission Blu before, I didnt expect it would compare Reception area Cold! Not Friendly. Furniture Dated but comfortable..The Restroom was the smallest area you could have imagine. Can you say tight fit. All and All it serverd... More

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We would like to thank you for your valuable feedback and are happy to know that the hotel met with your expectations for an overnight stay. We hope to serve you again whenever you are in the area. Sincerely, Kai Chow General Manager More

Boston, MA
Contributor
13 reviews 13 reviews
13 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed at this hotel last month and found this hotel to be at great location that provided comfortable stay. Timeliness of hotel shuttle service to and from O'Hare depends on traffic situation around O'Hare and shuttle can be delayed because of this reason, I found this out first hand. Right across from hotel on Touhy Avenue there are several... More

Was this review helpful? Yes 1
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for posting your hotel experience on Tripadvisor! We are very happy to know that you have enjoyed your stay at the hotel. The hotel is conveniently located with easy access to almost everything that a traveler needs. Thank you for the kind compliment for Mr. Scott Lossau. I shall convey your feedback to him and... More

san jose, costa rica
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 29, 2014

I've stayed there several times now and always enjoyed the stay. The staff is friendly and accommodations are standard. It's a "no frills" type of place but the rooms are clean with enough space to get some work done and comfortable beds. Having a few food options very close is a plus too.

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for taking time to write on TripAdvisor! We are very happy you have enjoyed your stays with us and would like to thank you for the kind compliments. Your comments will be shared with our associates for continued service improvement. We are looking forward to serving you again whenever you are in the area. Sincerely,... More

Dubuque, Iowa
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2014

We booked this hotel as we had a early morning flight out of Chicago and needed to park our car for a week. Pros: -Clean and reasonable hotel room -Adjacent Longhorn steakhouse -Convenient shuttle service -Responsive leadership (we responded to an online survey about our experience and heard back from the general manager about our concerns) -Priced appropriately Cons: -We... More

Was this review helpful? Yes 1
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for taking time to write about your hotel experience on TripAdvisor! We would like to take this opportunity to thank you for the kind compliments and shall share them with our associates. Your feedback on the Starbucks Coffee and SleepNumberBed have been shared with our associates. Hotel offers limited number of rooms with normal pillow-top... More

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Additional Information about Radisson Hotel Chicago O'Hare

Address: 1450 East Touhy Avenue, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Chicago O'Hare 3*
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Also Known As:
Radisson Chicago o Hare
Radisson Hotel Chicago Ohare
Radisson Des Plaines
Des Plaines Radisson

40 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Radisson Hotel Chicago O'Hare has just completed a major renovation in July 2011. The in-room look-and-feel and amenities are comparable to a 4 or 5-star hotel in the area.Hotel is located across the street from restaurants, financial institutions and shopping.The lobby provides guests with a comfortable and quiet atmosphere and at the same time offers a functional and available business center. Free wi-fi internet access for hotel guest only. ... more   less 
Number of rooms
246

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