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Radisson Hotel Chicago O'Hare

3.0 of 5
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1450 East Touhy Avenue, Des Plaines, IL 60018
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Radisson Hotel Chicago O'Hare
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Ranked #3 of 10 Hotels in Des Plaines
A recent review
4 of 5 stars reviewed 4 days ago
lwsara South Florida, Florida
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Florida, Florida
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for an off-site conference; the reservation was made by the conference organization. Check-in was easy; the front desk had the room keys and room numbers prepared prior to arrival and helpfully answered all questions. For the conference attendees, vouchers were provided for the in-house continental breakfast. I was most impressed by the transportation offered by the hotel.... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy that you have enjoyed your stay with us while attending a conference in the area. Also we would like to thank you for the kind compliments towards our associates who made your stay a more pleasant and memorable one. Your comments will be shared... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotels, while close to the airport, and they have a shuttle service you must seek out, is only average at best; it is nothing to ooh and ah over. The staff were mixed, some were great, others were intent on their cell phones. The hotel food, breakfast, did arrive on time, but just above room temp, and the coffee... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize for the shortcomings you encountered during your recent stay with us. The feedback you provided will help us improve our service and amenities. It is our hope to serve you again on your next meeting in the area. Sincerely, Kai Chow General Manager More 

Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Went there for a girls overnight to see a concert at Allstate Arena. Check in was quick. Our room was clean, the bed was comfortable, and the room was quiet. I would stay there again if ever in the area.

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to know you have enjoyed your recent stay at the Radisson Hotel Chicago O'Hare. The team and I are looking forward to serving you again on your next visit to Chicago. Sincerely, Kai Chow General Manager More 

Cumberland, Maryland
Level Contributor
200 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the night before our flight out of O'Hare the next morning. The front desk was very helpful. They had a dedicated computer for printing boarding passes. The room was clean and comfortable. The breakfast was among the best for no charge hotel breakfast's. The shuttle to the airport was convenient and the van driver helped us around... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to know you have enjoyed your brief stay with us and found hotel services, amenities and facilities met with your travel needs. Also we would like to thank you for the kind compliments towards our Guest Services associates. Your comments mean a lot for... More 

Eau Claire, Wisconsin
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You can tell this hotel is trying to improve and compete with some of the nicer hotels, but they are just not quiet there. Welcome area/lobby was nice including water with lemon slices - as a refreshing touch after travel. Room was ok. Small touches like the remote not being washed (I've seen at other hotels they include an alcohol... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We sincerely apologize on our shortcomings and your feedback is very much appreciated and will be shared with our associates for service improvements. I would be greatly appreciated if you can email directly to me your room number and date of check-in. This information will help us tremendously... More 

Krakow
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a few bucks more you could hole up in one of the more modern glass and steel hotels that have popped up in the area.... The long walk to the room down the worn out hallway is a bit of a downer... Our room , king sized bed, was comfortable enough though the bathroom looked like something out of... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on Tripadvisor! We sincerely apologize that you did not enjoy your recent stay with us. Your feedback was well-received and noted for future hotel enhancement. We would like to thank you for the kind compliments toward our Front Desk associate and the comfort of the Sleep Number bed. It is... More 

Guntersville, Alabama
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The entire O'Hare airport area is way over priced. This Radisson was relatively high but acceptable for the area. The service was ok, no complaints. I had a layover in Chicago and a very early morning departure. At 6am, there is ne bellman service. 'Had to lug my luggage myself. Also the shuttle back to the airport was not convenient,... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize for the inconvenience you experience during your recent stay with us. The hotel airport shuttle runs every half-hour and drop off guests at the Bus Shuttle Center due to construction. All hotel shuttle drop-off and pick-up hotel guests at the same location. It is inconvenient but... More 

Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is very nice - but not a luxury hotel. Our room was nice and large (but no fridge or microwave). If you stay 3 days or more you get a discount. We also got coupons for the hot breakfast buffet with fresh fruit. There is a free shuttle to Ohare that leaves every half hour 24 hours a... More 

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are happy to note you have enjoyed your stay and found services and amenities met with your travel needs. It is our goal to provide guests with the a quiet and restful night sleep, a hearty breakfast and easy access.... More 

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