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All 10 Des Plaines hotels

Radisson Hotel Chicago O'Hare

3.0 of 5 Hotel   |   1450 East Touhy Avenue, Des Plaines, IL 60018
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Ranked #3 of 10 Hotels in Des Plaines
A recent review
5 of 5 stars reviewed yesterday
Alaina319
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359 reviews from our community

Traveler rating
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    148
    74
    17
    17
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79
42
113
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Don't be fooled by the outside---only great things to say! 1. They let us check in early. 2. Room was bed-bug free and clean. 3. Staff was helpful and nice. 4. Allstate Arena was very close. And the best part...my Mom accidentally left her bluetooth charger in the room, they found it, and mailed it back to her. Very nice!

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Chicago, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Friendly and helpful staff, great breakfast offering and variety, very quiet, shuttle support to and from convention the center, very clean rooms, location was close to a variety of shopping and dining options

Review collected in partnership with Radisson Hotels

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Schaumburg, Illinois
Top Contributor
66 reviews 66 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location with great staff. Our room was clean, the beds, linens & pillows were very comfortable, plenty of room amenities and plenty of towels. Convenient location to O'Hare Airport, highways & Allstate Arena.

Review collected in partnership with Radisson Hotels

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Baden, Switzerland
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Liked the complementary BoardingPass printer and shuttlebus. Adjustable Matrass didn't work on one bed. The reception staff was friendly, the room was clean and we finally found a shower with good watherpressure!

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for choosing the Radisson Hotel Chicago O'Hare and sharing your hotel experience on TripAdvisor! We are very happy to learn that you have enjoyed your stay and found our services and facilities met with your travel needs except the malfunction of a bed. It would be greatly appreciated if you could email to me the... More

Naperville, Illinois
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was an average hotel at best. Considering the location the price we paid was decent. We stayed in a room with two double beds. The one I slept in was very, very uncomfortable. It seemed to have an issue with the edge of the bed being very high and the rest of the mattress sunk in. I am 6ft,... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize that you did not enjoy your stay with us in particular on the beds and breakfast. Your feedback will be shared with the Engineering and Food & Beverage teams for improvement. I would be much appreciated if you can email me personally the room number you... More

Michigan
Top Contributor
59 reviews 59 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

In town for a concert at the Allstate Arena, booked Sunday night at an on airport hotel, then last minute decided we wanted to make a weekend of it. Booked this room, and can almost see the arena from here.. Nearby you have Cold stone creamery, culvers, ihop, pizza, subway, steak... and that's just in walking distance. Rooms are moderate,... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize for the less than satisfactory experience you had at the hotel during your recent stay. Hotel offers 49 channels of programming and 24 channels are high definition. All televisions in the hotel were replaced to 37" LCDs in 2011. It would be much appreciated if you... More

Madison Wis, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Selected simply for convenience for a concert, average accommodations for price but worked for our needs. Had a problem getting the king bed we requested and after finding out we had been given double beds, went back to desk to show him that my confirmation showed I had requested a king. Met with slow response to change, reluctance, but finally... More

Review collected in partnership with Radisson Hotels

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize that you experienced inconvenience in getting the room type booked and our Front Desk team was unable to accommodate your request. All guests should get the room typed booked except for those booked on run-of-house room type. We hope this did not mar your overall good... More

Corydon, United States
1 review
2 of 5 stars Reviewed 1 week ago

Air condition was not working, this issue was not fixed during my stay. Hotel was hosting a conference i attended, the staff could not assist me in shipping items from conference for me. This is common practice at other hotels that I have visited for conferences.

Review collected in partnership with Radisson Hotels

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CarlsonRezidor, Online Customer Support at Radisson Hotel Chicago O'Hare, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room's air conditioning. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. More

roscoe, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall experience was excellent. Great staff, friendly and professional. Hotel was clean and modern, room was spacious. Longhorn Steakhouse next door was excellent as well. Walking distance to other options as well. Would not recommend the Chiles across the street.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We apologize that you did not receive the service level expected of a full-service hotel and in particular for shipping out documents with an account for payment and shipping. It would be greatly appreciated if you can email details of inconvenience in shipping for us to improve our... More

Northern Wis.
Top Contributor
90 reviews 90 reviews
20 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 1 week ago

The Raddison continues to be our number one choice, because of the friendly staff, location, shuttle service and close by to dinning options. We stayed here recently and did the park and fly package. Arriving in late afternoon among crazy construction up and down Manhiem, was another adventure. Room was cool comfortable and the sleep number bed, as well as... More

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to know that you have enjoyed your stay and found facilities and amenities met with your expectations. Thank you for the kind compliments and they will be shared with our associates. We are looking forward to serve you again on your next flight out... More

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Additional Information about Radisson Hotel Chicago O'Hare

Address: 1450 East Touhy Avenue, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Chicago O'Hare 3*
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Also Known As:
Radisson Chicago o Hare
Radisson Hotel Chicago Ohare
Radisson Des Plaines
Des Plaines Radisson

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