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All 10 Des Plaines hotels

Radisson Hotel Chicago O'Hare

3.0 of 5 Hotel   |   1450 East Touhy Avenue, Des Plaines, IL 60018
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Ranked #3 of 10 hotels in Des Plaines
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Mahlon W Chicago, Illinois
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313 people have reviewed this hotel

Traveler rating
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    63
    14
    14
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54
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97
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The sleep number bed was pretty awesome. However, I was most impressed on Thursday morning April 17th, 2014. I was having a hard time printing work reports. "Mr. Ricky Martinez" provided excellent customer service by helping me connect to the internet with a different Wi-Fi account and I was no longer kicked off the net. Mr. Martinez also ensured all... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy that you have enjoyed your stay and found our service met with your expectations. Thank you for the kind compliments towards Mr. Ricky Martinez and pleased to know that you were able to connect to the Wi-Fi and your documents printed. We shall pass... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, clean hotel. friendly staff. Conveniently located within minutes of the airport but you would never know as it is nice and quiet. Rooms are nice, and the restaurant located on the premises is great!

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! It has been our pleasure to serve you and happy to know that you have enjoyed your stay. The Sleep Number beds are comfortable and guests like them. We would like to thank you for the kind compliments towards our associates. It is our hope to have the... More

haldia
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed at the hotel for 5 nights for a business trip. The hotel ambiance was good and the staff members were very courteous. The complimentary breakfast provided has many varieties and delicious. The shuttle to airport was very frequent and very punctual.

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are happy to know you have enjoyed your stay with us and found our services and amenities met with your expectations. Your kind compliments and comments will be shared with our associates. Thank you for choosing the Radisson Hotel Chicago O'Hare and looking forward to serving you... More

Peoria Heights
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 20, 2014

we stay here every time we bring our kids up for a concert at The Allstate Arena place is always clean front desk is always friendly and courteous fast check in love the balcony watching the planes come n go from O'hare and it is great soundproof can't hear a thing when the sliding glass door is closed very convient... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for staying with us again and sharing your hotel experience on TripAdvisor! We are very happy that you have enjoyed your stays with us and found the odd-numbered rooms a great view for watching airplanes. Thank you for the kind compliments and we shall share them with our associates. It is our hope to serve... More

chicago
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 15, 2014

Very nice hotel however we waited an hour for the hotel Van because there was a concert next door to the hotel. Bad thing was after waiting an hour they left people behind (to wait another hour). Since concerts are a continual happening, and the hotel knows about them ahead of time perhaps they can arrange to run an extra... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing hotel experience on TripAdvisor! We would like to apologize for the less than satisfactory shuttle service and service you received at the Front Desk. Also thank you for sharing your feedback on service recovery and empowerment of the Front Desk associates. These valuable comments will be shared with our associates for future service... More

Milwaukee, Wisconsin
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed March 7, 2014

We just stayed one night before a flight at O'Hare. As part of a deal when booking with Funjet we received a room for $99, two complimentary cocktails, free parking for the 4 nights we were gone(up to 14 if you need it) & free shuttle service to & from O'Hare. I will go back in a heartbeat when I... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very happy to know that you had an enjoyable stay before your fun-filled trip. Our bartenders make some special cocktails and there are a perfect start for a vacation. On behalf of our associates, we would like to thank you for the kind compliments and there... More

Top Contributor
335 reviews 335 reviews
133 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed March 5, 2014

So the rooms are pretty much average than any other hotel, but at least the ac/heat worked fine. Some of the lamps had plugs, an tv remote had a sleeper button. The number bed control remotes didn't work. The shuttle takes you to the best western and then to the radisson. There is a stop light that takes forever! The... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We sincerely apologize that you did not enjoy your stay and our service did not meet with your expectations. Your kind feedback will be shared with our associates for continued service improvement and we hope to provide a better experience for our guests. We would like the opportunity... More

Hoevelaken, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

Chosen as 'just a business hotel', close to the airport: It has fair rates, has shuttle buses, and is located close to highways, easy to start a trip. But, upon arrival, it has the right atmosphere, friendly staff and everything that is needed for a pleasant stay: proper breakfast, good relaxation and fitness facilities. Moreover, convenient bedrooms with hardness adaptable... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for taking time to express your experience on TripAdvisor! We are very happy that you have enjoyed your brief stay with us while in transit due to adverse weather. Your feedback will be shared with our colleagues for continuous service improvement. Once again, thank you for your kind comment and looking forward to serving you... More

USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 2, 2014

My wife and I stayed on the fourth floor of this hotel during the last weekend of February. It is truly a mixed bag. The worst part is that they advertise, in writing, that airport shuttles are dispatched when a guest phones from the airport. In reality, they are not dispatched upon request, but rather on a regular schedule, so... More

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KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. The hotel underwent renovation in 2011 and new carpets were installed in rooms and... More

Ottawa
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2014

I had to stay overnight in Chicago on short notice (my flights were rescheduled which forced me into an overnight) and booked this hotel online. It's very close to the airport and has a free shuttle bus to/from the airport. From the outside, this looked like your basic airport hotel, and for the most part, it is. However, I was... More

Was this review helpful? Yes
KaiChow, General Manager at Radisson Hotel Chicago O'Hare, responded to this review

Dear Valued Guest, Thank you for sharing your hotel experience on TripAdvisor! We are very to learn that you have enjoyed your stay at the Radisson Hotel Chicago O'Hare and found our service and amenities satisfactory. We would like to thank you for the kind compliments and will be sharing them with our hotel associates who consistently ensure that our... More

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Additional Information about Radisson Hotel Chicago O'Hare

Also Known As:
Radisson Chicago o Hare
Radisson Hotel Chicago Ohare
Radisson Des Plaines
Des Plaines Radisson
Address: 1450 East Touhy Avenue, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Chicago O'Hare 3*
Official Description (provided by the hotel):
The Radisson Hotel Chicago O'Hare has just completed a major renovation in July 2011. The in-room look-and-feel and amenities are comparable to a 4 or 5-star hotel in the area.Hotel is located across the street from restaurants, financial institutions and shopping.The lobby provides guests with a comfortable and quiet atmosphere and at the same time offers a functional and available business center. Free wi-fi internet access for hotel guest only. ... more   less 
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