We booked and prepaid four nights here at the end of July. Our mistake! First off, when booking, we were given the option of a king non-smoking or a king smoking room. SInce we both smoke, we opted for the smoking room. When we checked in, we were told by the snippy, glib desk clerk that the hotel was completely... More

Hotel promised 24 hour shuttle. Online still says 24 hour shuttle. Shuttle van still says 24 hours on side. However, they refused us shuttle till 4 am. After much arguing with front desk he had taxi pick us up and take us to hotel on hotel voucher. Would not tell me how to get the shuttle back to hotel after... More

I stayed on october, only one night, because the price, for only one night, it's not worth to pay more, as the matter of fact from 9:00 pm to 5:00 am, I had to catch an early flight, at the begining everything seems right, a clean lobby, the front desk attendant was polite, he gave me a room in the... More

having had a flight cancelled on a rotten night at o'hare we went seeking accomodation for the night. all the "chain" hotels at the airport were booked up but a kind bell captain at the hilton put us in contact with the des plaines inn and we booked up for the night at $99 for the room. without my usual... More

This is now known as Des Plaines Inn & Suites. We stayed at this hotel near O'Hare the night of July 31st as we had an early flight the next morning. Checked in late cos we drove from an outer suburb and checked out at 6am. Overall, our stay in the room lasted about 7 hours. The front desk was... More

I spent the night here after being stranded at O'Hare. The rate was the distressed airline passenger rate of $39.The shuttle ride took about 10 minutes from O'Hare. I happened to be on a full van, and I was the last one to get out, so I had to wait a little bit to be checked in. One inconvenient point... More

I liked the place. Don't know what it was like as a Comfort Inn, but it seems good now. For the price paid it's outstanding value - it's clean, everything works and the staff were fine & good to deal with. Only downside was they'd reduced a few services and the advertising clearly hadn't caught up with that fact yet... More

The transition to the Days Inn chain must have resulted in a completely improved hotel--we had a very pleasant stay, and the staff were perfectly accommodating. The room was large, modern, and only starting to show sings of wear. The shuttle driver was extremely helpful and itching to share his knowledge of the area, the front desk staff were friendly... More

Go to hotel after a bad ride on shuttle. Front Desk made me wait until she finished talking to her friend on the phone. For what I paid for the room, it was not worth it. The furniture was old, bed was uncomfortable and heat had problems. I asked to speak to the manager at checkout. He was in a... More