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Comfort Inn O'Hare

2.5 of 5 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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172 reviews from our community

Traveler rating
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    49
    42
    17
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn O'Hare
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Pulau Penang, Malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2014

My boyfriend and I stayed here for 10 days to attend a trade show. Front desk is very helpful, free shuttle service to and from airport and conference center adds to our convenience. Room is standard but cosy enough.

Was this review helpful? Yes 1
Fran P, Manager at Comfort Inn O'Hare, responded to this review

Dear guest, Thank you for taking the time to share your experience of your recent stay with us! We very much appreciate and value your feedback and will share it with our team. Providing excellent service and great accommodations is what we at the Comfort Inn O'Hare all strive for! Thank you again for sharing your experience, and we hope... More 

1 review
5 of 5 stars Reviewed November 25, 2014

We wanted an inexpensive overnight for a visit to Evanston for football. This was closest at a reasonable price; about 25 minutes drive to Ryan Field. Price was excellent. Room was comfortable, breakfast was good, staff was pleasant and very helpful. Facility is not fancy, but excellent value for the price. Noted but did not use shuttle to casino and... More 

Was this review helpful? Yes
Fran P, Manager at Comfort Inn O'Hare, responded to this review

Dear Catherine, Thank you for taking the time to share your experience at the Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

The service and price is the best in the O'Hare area. The front desk is helpful and reassuring that the neighborhood is just very safe...they were right! Shuttle to/from airport is free and provided quick and polite service. Great service, clean and comfy room, complete free breakfast, low price....why stay at their expensive neighbors?

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to respond to the Tripadvisor online survey with such positive feedback! Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to proved an exceptional exp[erience for our guests. It is always a pleasure to receive positive feedback. Thank you... More 

Brooklyn, NY
Top Contributor
73 reviews 73 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

I've discovered that pet friendly hotels have gotten better over the years. I remember traveling with my dog 10 years ago, and the accommodations were not half as good as they are now. My daughter and I traveled cross country with a stop outside of Chicago at this Comfort Inn. The room was clean, the bed comfortable and a nice... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very happy you enjoyed your stay with us. We truly... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed November 14, 2014

I stayed one night and found the staff and hotel to be excellent. I waited about 15 minutes for the van at the airport (the traffic was terrible), and the van driver was very friendly. The staff at the desk were very efficient. My room was very nice with new bedding and the mattress was very comfortable. Bathroom was very... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to respond to Tripadvisor regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Port Aransas, Texas
Top Contributor
193 reviews 193 reviews
23 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 7, 2014

We were sent here by AA after our flight was cancelled and service was top notch. Shuttle driver was very polite, and check in staff knew of our situation and went out of their way to welcome us. The Manager was on duty at 11pm, and again at 630am when we had to catch our flight! (I asked her if... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We... More 

1 review
5 of 5 stars Reviewed November 5, 2014

The manager was very kind, he made sure that our stay was a wonderfully comfortable experience. The rooms were exceptionally clean,the beds were comfortable the sheets were soft. He made it Great! Thx

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with our General Manager and our Housekeeping Staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad to know... More 

Fleming Island, Florida
1 review
5 of 5 stars Reviewed October 28, 2014

Stayed overnight for 6 hours between flights. Free hotel airport shuttle van @ 10:30 pm was quick and easy. Fast & professional checked in, rooms were large and clean and very comfortable beds. Told the front desk we have 6am fight and would like the shuttle @ 4am. The shuttle arrived early and was waiting for us and freshly made... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your kind words of praise via Tripadvisor. Your survey responses will serve as encouragement to all of our staff. Good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a... More 

Kihei, Hawaii
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

The hotel is fine for a night before or after a flight. We did both, so stayed here two different nights this week. The hotel is showing age and wasn't quite in the condition I expected from reading reviews, but it was clean and the bed was comfortable. The breakfast was the standard Comfort Inn fare, but the pastries and... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast and our shuttle service., It is never our intention to jeopardize the comfort and convenience of our guests. Please accept our... More 

EVANSVILLE
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 19, 2014

We were exhausted after a long day of flight delays and ultimate cancellations and a bit skeptical of a hotel in Chicago that was so reasonably priced. We were pleasantly surprised at the cleanliness, modern furnishings and sound proofing. We highly recommend this hotel and the courtesy van to the airport was prompt and the driver was very kind.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff. I'm writing to let you know how delighted we were to receive your kind words of praise for our hotel and staff. I have shared your comments with my staff, and they join me in thanking you for your kind words. We accommodate many guests each evening, and we try to make every... More 

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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