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All 10 Des Plaines hotels

Comfort Inn O'Hare

2.5 of 5 Hotel   |   2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Ranked #5 of 10 Hotels in Des Plaines
A recent review
4 of 5 stars Reviewed October 13, 2014
DetailsByBill West Bend, Wisconsin
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158 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn O'Hare
See the most recent reviews
West Bend, Wisconsin
Top Contributor
102 reviews 102 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 13, 2014

We stayed at the Comfort Inn the night before an early departure from O'Hare. The value of the Stay & Park package we purchased was great! The staff in accomodating and professional. The airport shuttle is timely and clean. The room was comfortable, clean and quiet. Breakfast is provided but we left too early to enjoy it. Parking area appeared... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We truly enjoyed... More

N.S.
Contributor
17 reviews 17 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 9, 2014

I stayed here for 4 nights in September and enjoyed every night of my stay. The lobby area is very welcoming and bright. My room was clean, and the bed was really comfortable. they had a large number of really nice pillows as well. Even though we were close to the airport and planes are flying over a lot I... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Bluffton, Indiana
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

I am writing this review to point out their outstanding shuttle service to the Donald E. Stephens Convention Center and Ohare airport. We were attending the ANA convention and used the Hotel's Shuttle instead of driving to the Convention Center thus avoiding the ridiculous parking fees in parking lots and garages around the Convention Center. After we were finished at... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride ib our hotel and the services we provide and we are so glad you enjoyed your stay with us... More

Mazatlan
Top Contributor
117 reviews 117 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stayed here one night so we didn't have to face a long drive after a concert at the Allstate Arena. The staff makes this place really special. Everyone we interacted with was kind, caring and friendly. The shuttle driver dropped us off for the concert and with a quick phone call, picked us up as well. The rooms are... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I haave shared your scores with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same... More

San Diego, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

We were initially hesitant to book here because of a couple of bad reviews; however, we found it to be just the opposite! The people were super friendly and helpful and the room was contemporary, comfortable, and clean. We very highly recommend this hotel close to O'Hare airport.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feed back for our Comfort Inn O'Hare! I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take a lot of pride in our hotel and the services we provide and... More

Midland, Michigan, United States
1 review
5 of 5 stars Reviewed September 25, 2014

We used this Comfort Inn for a 10 day trip to California, and were absolutely satisfied with the service there. It was very convenient to park at the Motel instead of the airport and MUCH more affordable! The motel itself is clean and comfortable, and has a nice complimentary breakfast. The arrangements for transport to the airport were easy, and... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with our staff and they join me in thanking you for your kind words. We take pride in opur hotel and the services we provide and we are so glad you enjoyed your stay. We truly enjoyed having... More

1 review
1 of 5 stars Reviewed September 23, 2014

Due to the nature of my profession, I do travel on regular basis and I do spend a lot time in hotels. on 9/20/2014 I stayed in this hotel and I had the worst experience, the assistant manager (Maya Pencheva) was extremely rude, unprofessional and careless, his reaction to a very simple problem that could be solved by simple explanation... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. It is really difficult for me to respond to an issue when I don't know all the facts. I would like to let you know that I don't know who you spoke to because the person you refer to... More

Travelers are raving about these Des Plaines hotels

Concord, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

Recently, upon returning from a long overseas trip, my son, grandson and I stayed at the Comfort Inn O'hare Airport in Chicago. The service at the desk was excellent, the room spotless and our request for an extra cot was fulfilled just as we asked. In short, on returning from a long transatlantic and Indian- ocean flight the last thing... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We truly enjoyed having... More

Howard, Wisconsin, United States
1 review
4 of 5 stars Reviewed September 15, 2014

Stayed at the Comfort Inn for the Garth Brooks concert with my sisters. The hotel was great and VERY accommodating. They had a shuttle to the AllState Arena so no driving. Loved that. The staff was very friendly and sooo helpful. The rooms were very nice and clean. Would definitely stay there again.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor on line survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More

Alexandria, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 15, 2014

This hotel stay was an absolute nightmare. We literally found FECES underneath the comforter. Just as unbelievable and appalling is the customer service. The hotel is trying to blame this situation on me and my friends because I did not find the feces until our second night. This is absolutely offensive. The only thing worse than finding poo in your... More

Was this review helpful? Yes 3
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

We at the Comfort Inn are just as mystifed by this occurance for a number of reasons. This room was not occupied by anyone for a week before your arrival which was the last time anyone entered this room before your arrival as we have noted on our security tapes, and as we understand it, the feces we fresh. Also,... More

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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