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Comfort Inn O'Hare

2.5 of 5 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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169 reviews from our community

Traveler rating
    42
    48
    41
    17
    21
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn O'Hare
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Brooklyn, NY
Top Contributor
68 reviews 68 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

I've discovered that pet friendly hotels have gotten better over the years. I remember traveling with my dog 10 years ago, and the accommodations were not half as good as they are now. My daughter and I traveled cross country with a stop outside of Chicago at this Comfort Inn. The room was clean, the bed comfortable and a nice... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very happy you enjoyed your stay with us. We truly... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed November 14, 2014

I stayed one night and found the staff and hotel to be excellent. I waited about 15 minutes for the van at the airport (the traffic was terrible), and the van driver was very friendly. The staff at the desk were very efficient. My room was very nice with new bedding and the mattress was very comfortable. Bathroom was very... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to respond to Tripadvisor regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Port Aransas, Texas
Top Contributor
168 reviews 168 reviews
20 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed November 7, 2014

We were sent here by AA after our flight was cancelled and service was top notch. Shuttle driver was very polite, and check in staff knew of our situation and went out of their way to welcome us. The Manager was on duty at 11pm, and again at 630am when we had to catch our flight! (I asked her if... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We... More 

1 review
5 of 5 stars Reviewed November 5, 2014

The manager was very kind, he made sure that our stay was a wonderfully comfortable experience. The rooms were exceptionally clean,the beds were comfortable the sheets were soft. He made it Great! Thx

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with our General Manager and our Housekeeping Staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad to know... More 

Fleming Island, Florida
1 review
5 of 5 stars Reviewed October 28, 2014

Stayed overnight for 6 hours between flights. Free hotel airport shuttle van @ 10:30 pm was quick and easy. Fast & professional checked in, rooms were large and clean and very comfortable beds. Told the front desk we have 6am fight and would like the shuttle @ 4am. The shuttle arrived early and was waiting for us and freshly made... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your kind words of praise via Tripadvisor. Your survey responses will serve as encouragement to all of our staff. Good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a... More 

Kihei, Hawaii
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

The hotel is fine for a night before or after a flight. We did both, so stayed here two different nights this week. The hotel is showing age and wasn't quite in the condition I expected from reading reviews, but it was clean and the bed was comfortable. The breakfast was the standard Comfort Inn fare, but the pastries and... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast and our shuttle service., It is never our intention to jeopardize the comfort and convenience of our guests. Please accept our... More 

EVANSVILLE
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 19, 2014

We were exhausted after a long day of flight delays and ultimate cancellations and a bit skeptical of a hotel in Chicago that was so reasonably priced. We were pleasantly surprised at the cleanliness, modern furnishings and sound proofing. We highly recommend this hotel and the courtesy van to the airport was prompt and the driver was very kind.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff. I'm writing to let you know how delighted we were to receive your kind words of praise for our hotel and staff. I have shared your comments with my staff, and they join me in thanking you for your kind words. We accommodate many guests each evening, and we try to make every... More 

mmding
1 review
4 of 5 stars Reviewed October 14, 2014

We have clients that we've been doing work for quite a bit in this area. We always stay here because it's very comfortable, clean and convenient. Also, the breakfast is a big plus. We will definitely continue to come back to Comfort Inn O'hare.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comment with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We truly enjoyed having... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

We stayed here for a couple of nights this month, when we were vacationing in the Chicago area. The hotel staff were very friendly and helpful. Rates were reasonable and the room was fresh and clean. Hotel is not too far from wither the L, or the UP-NW train. We'd definitely stay again when in the area.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

West Bend, Wisconsin
Top Contributor
103 reviews 103 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 13, 2014

We stayed at the Comfort Inn the night before an early departure from O'Hare. The value of the Stay & Park package we purchased was great! The staff in accomodating and professional. The airport shuttle is timely and clean. The room was comfortable, clean and quiet. Breakfast is provided but we left too early to enjoy it. Parking area appeared... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We truly enjoyed... More 

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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