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Comfort Inn O'Hare

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2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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194 reviews from our community

Traveler rating
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    58
    48
    18
    23
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43
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60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sheep Mtn, Alaska
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This first visit will be followed by others for this traveler. I found a clean; non-dingy; pet friendly; comfortably furnished; airport-convenient (shuttle) hotel, staffed by pleasant, capable personnel. What more could you ask for? Breakfast? Yes, hot breakfast options and decent coffee.

Was this review helpful? Yes 2
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we try very diligently to improve the quality of... More 

Illinois
Top Contributor
90 reviews 90 reviews
68 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night before a flight to Florida & my stay was ok. I booked through Park Sleep Fly & got a great rate for the timeframe I was going to be gone. The front desk staff was very nice & check-in was pretty quick. The hotel is pretty close to O'Hare & the shuttle service took less than... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our "paper thin walls". This is an issue that we cannot repair easily, however, I would like to suggest that the... More 

Stoughton, Wisconsin
Top Contributor
67 reviews 67 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here because they had a deal on parking and a shuttle to O'Hare. Not much to crow about. The room was relatively clean, the employees nice enough etc. It's a typical Choice brand, on the high end of the low end of hotels at best. It's OK for a night but I wouldn't wnat to stay there for longer... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

What an absolutely wonderful stay. The Team was great from check in to check out. Parking was ample and easy access. A missing remote was replaced in minutes. Breakfast was excellent. Thanks for the great stay.

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the TripAdvisor online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We... More 

CT
Top Contributor
201 reviews 201 reviews
102 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel close to O'Hare airport and the Rosemont Stephens convention center. It has been extensively renovated and the rooms are generally pretty attractive. Excellent beds, quiet HVAC, fast Internet. Breakfast is better than most Choice hotels. Rooms are very clean. Front desk staff is very helpful, and they are very flexible about shuttle service. This is... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we are constantly endeavoring to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

Princeton, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We go to Chicago once a year for a trade show and have tried several places. I selected the Comfort Inn due to it's price and proximity to where we had to go. The room and hallways smelled of air freshener which wasn't pleasant but unfortunately it seems to be common in all hotels. The wifi was not very good... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We truly enjoyed having you as our guest and do look forward... More 

Greenville, North Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at this hotel. Staff were very friendly and helpful. We had a minor issue where the remote did not work but it was quickly resolved by the staff. We will definitely consider staying here again when we are in the area.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for the high ratings you gave our hotel! I have shared those ratings and your comment with my staff, and they join me in thanking you. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us. We truly enjoyed having you as our guest and... More 

Indiana, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

We stayed here in March of 2015. My husband and I were leaving on a two week trip to Hawaii and thought we would give this place a try. This hotel offers a free shuttle service to and from O'Hare so we were able to stay one night and leave our car in their parking lot for less than we... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are very happy to know that you enjoyed... More 

Gig Harbor, Washington
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2015

Excellent customer service plus very good shuttle service (to/from airport & also to/from convention center). I was in Chicago for a week-end conference & this hotel worked out fine. I booked the shuttle for both mornings and got picked up in the evenings (short wait). The hotel has a nice breakfast & there is a restaurant on the other side... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

We very much appreciate your kind feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we endeavor to continuously improve the quality of our services to provide an exceptional experience for all of our guests. It is always a delight to receive positive feedback. Thank you again for... More 

Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 24, 2015

A relative was hospitalized at Resurrection Hospital. We stayed here which was an easy 7 minute drive from the hospital, with no need to take clogged tollways or freeways. Clean, pleasant, laundry available, quiet, fine breakfast.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for your kind words of praise for our hotel and the services we provide. I have shared your comments with my staff, and they join me in thanking you. We do take pride in our hotel and the we are so glad you enjoyed your stay with us. We truly enjoyed having you as our guest... More 

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