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All 10 Des Plaines hotels

Comfort Inn O'Hare

2.5 of 5 Hotel   |   2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Ranked #5 of 10 Hotels in Des Plaines
A recent review
5 of 5 stars reviewed 4 days ago
Jim B San Diego, California
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143 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Diego, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were initially hesitant to book here because of a couple of bad reviews; however, we found it to be just the opposite! The people were super friendly and helpful and the room was contemporary, comfortable, and clean. We very highly recommend this hotel close to O'Hare airport.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feed back for our Comfort Inn O'Hare! I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take a lot of pride in our hotel and the services we provide and... More

Midland, Michigan, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We used this Comfort Inn for a 10 day trip to California, and were absolutely satisfied with the service there. It was very convenient to park at the Motel instead of the airport and MUCH more affordable! The motel itself is clean and comfortable, and has a nice complimentary breakfast. The arrangements for transport to the airport were easy, and... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with our staff and they join me in thanking you for your kind words. We take pride in opur hotel and the services we provide and we are so glad you enjoyed your stay. We truly enjoyed having... More

1 review
1 of 5 stars Reviewed 1 week ago

Due to the nature of my profession, I do travel on regular basis and I do spend a lot time in hotels. on 9/20/2014 I stayed in this hotel and I had the worst experience, the assistant manager (Maya Pencheva) was extremely rude, unprofessional and careless, his reaction to a very simple problem that could be solved by simple explanation... More

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Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. It is really difficult for me to respond to an issue when I don't know all the facts. I would like to let you know that I don't know who you spoke to because the person you refer to... More

Concord, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently, upon returning from a long overseas trip, my son, grandson and I stayed at the Comfort Inn O'hare Airport in Chicago. The service at the desk was excellent, the room spotless and our request for an extra cot was fulfilled just as we asked. In short, on returning from a long transatlantic and Indian- ocean flight the last thing... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We truly enjoyed having... More

Howard, Wisconsin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Comfort Inn for the Garth Brooks concert with my sisters. The hotel was great and VERY accommodating. They had a shuttle to the AllState Arena so no driving. Loved that. The staff was very friendly and sooo helpful. The rooms were very nice and clean. Would definitely stay there again.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor on line survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More

Alexandria, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel stay was an absolute nightmare. We literally found FECES underneath the comforter. Just as unbelievable and appalling is the customer service. The hotel is trying to blame this situation on me and my friends because I did not find the feces until our second night. This is absolutely offensive. The only thing worse than finding poo in your... More

Was this review helpful? Yes 3
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

We at the Comfort Inn are just as mystifed by this occurance for a number of reasons. This room was not occupied by anyone for a week before your arrival which was the last time anyone entered this room before your arrival as we have noted on our security tapes, and as we understand it, the feces we fresh. Also,... More

TX
Top Contributor
91 reviews 91 reviews
64 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice enough place. Smooth efficient shuttle service for us. Large clean quiet rooms with refer and microwave. Only negatives were minor convenience things. When buying desktop lamps why not get the ones with outlets to support electronics - can they be that much more? Also if the bath had more conveniently located towel hooks rack and a soap tray in... More

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Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare hotel. Your feeback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I would like to let you... More

Shepherd, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Comfort Inn O'Hare on 8/15/2014. The staff was very gracious and helpful. They recommended the restaurant, Tiffany's, and we were very pleased. The room was beautiful and we slept very comfortably. We were scheduled for the 5:40 am shuttle to the airport and the driver was right on time. It was our first time in the area.... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey for our Comfort Inn O'Hare with such positive feedback! We very much appreciate and value your comments and will share them with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continously improve the quality of our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We went for the Garth Brooks concert, which was awesome! The hotel was a nice place right off the interstate about a mile away from where we were going. They offered a free shuttle even tho traffic was bad they were still able to get us there in reasonable time. We stayed in a room with a king size bed.... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

WOW! Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback for our Comfort Inn O'Hare! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the sevices we provide and we are so glad you enjoyed... More

Gettysburg, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay at this motel. The staff was very pleasant and made you feel very welcomed as a guest. The room was clean and with the minimal toiletries in the bathroom. I especially liked the fact that each room had a microwave as well as a refrigerator which is helpful if you are staying for several... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate the value of your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continously improve the quality of our... More

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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