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Comfort Inn O'Hare

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2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Decatur, Illinois
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked a Park/Sleep/Fly deal. I arrived at 8:30 PM and got the last spot in the parking lot. Hopefully I really was the last one to arrive. When I came back from vacation, the parking lot was full again at 8:30 PM when I left. The room is quiet considering it's so close to the airport. The bathroom is... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to review our property on TripAdvisor. I have share your comments with our team and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are very glad to know you enjoyed your stay with us. As to... More 

Chicago, Illinois
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is probably it's best feature. It's not far from the Rosemont Blue Line stop, which allows for access into the heart of Chicago. There is also a free shuttle from this airport to O'Hare. This hotel has been renovated recently, but the room still kind of had a faint mildewy smell to it. The room... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor online survey regarding your recent stay with us at Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Regarding our slow Wi-Fi, we do agree we have an issue the slow WiFi and we are diligently interviewing several Internet Providers to... More 

Las Cruces, NM
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We've spent 4 days here, visiting relatives and doing some shopping. Unfortunately, our plane doesn't leave until late afternoon but the hotel won't extend our stay until 1 PM unless we pay $70. Bad business. Especially when it isn't full. It isn't on the main drag. When I mentioned Trip Advisor to the person at the desk, and a possible... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to review our property. I would like to clarify the late check out charge. Yes, we do charge a late check out fee, . This is a general hotel industry policy. We do need the time to ensure all of our rooms are cleaned for the incoming guests, The late check out fee allows... More 

Stockbridge, Georgia, United States
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took advantage of their Sleep, Park and Fly program. We arrived tired after fighting Chicago rush hours traffic. Had a nice room to rest and a good hot breakfast, before our flight. A courtesy van took us to O'Hare airport, the driver helped with all of our baggage and directed us to the right location to check in. When... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for filing out the TripAdvisor survey with such positive feed back for our Comfort Inn O'Hare Hotel. I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are very happy to know you... More 

West Lafayette, Indiana
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I used this hotel for the sleep, park, fly out of O'hare. Hotel was close to airport, but quiet. Hotel was clean, beds comfortable and staff friendly. Shuttle was fast and it took about 10 minutes to reach airport. Recommend!!!

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor online survey with such positive feedback! I have shared your comments with our staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay with us!... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel lobby is nice, rooms are clean. I appreciated the price. The location is fair in relationship to Chicago. However, it is almost impossible to park. Parking lot in front of hotle belongs to the restaurant on other end of lot. A back lot is totally inadequate for the number of room at hote and there is nowhere elst... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding several issues on your recent visit with us. I have shared your feedback with our General Manager to ensure we handle these types of situations differently... More 

Travelers are raving about these Des Plaines hotels

Manhattan, KS
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stranded in Chicago with my flight cancelled, I stayed at the Comfort Inn O'Hare. It was clean, the bed was comfortable and the employees were friendly and professional. The free breakfast with eggs, meat, fruit, yogurt, breads and waffles looked great but I left too early on the shuttle to the airport to enjoy it. Complimentary shuttle service to O'Hare... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the TripAdvisor online survey with such positive feedback for our Comfort Inn O'Hare Hotel. I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are very... More 

Ada, Ohio
1 review
5 of 5 stars Reviewed June 18, 2015

I stayed 9 nights here. My room was clean and well-maintained. The housekeeping and front desk staff were all friendly and helpful. The complementary continental breakfast was very nice. As I was visiting the area for daily medical treatment at a nearby clinic, I spent most of my days at the motel and had a undisturbed afternoon nap almost each... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay with us at Comfort Inn O'Hare with such positive feedback! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we very diligently endeavor... More 

West Palm Beach, Florida, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

I just had the pleasure of visiting the beautiful city of Chicago and I chose this hotel as the place to stay during my visit. The staff at this place was incredible; always courteous and willing to help. The rooms were very clean and spacious. But what I liked the most was the 24 hour shuttle service. It made my... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback for our Comfort Inn O'Hare. I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad to know... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed June 9, 2015

We have stayed in many comfort inns on our road trip and we didn't expect much than clean rooms where we can have a good night's sleep. In this hotel we were on top floor, yet in the mornings some work was going on the roof. When I called front desk, they said the people will start at 9 am... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to respond to the TripAdvisor online survey regarding your recent stay at our Comfort Inn O'Hare. I have shared yoyr feedback with our General Manager, and would like to let you know that the original schedule was a 9 am start, however, the workmen chose to start earlier because of the weather... More 

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