I, along with a few thousand others, was a "distressed" traveler on April 10th because of weather. I called the hotel for a rate and climbed into the shuttle, only to find that all of the other passengers had received a much better rate. The front desk staff recognized that as all of the guests were in the same situation,... More

It's an ok place to sleep after missing a flight (as it happened to me). Rooms were outdated but clean and the shuttle to the airport was fairly efficient. They offer a complimentary breakfast which was very convenient since there are no places to eat in the neighbourhood save for an old diner. Wifi worked well. Overall a decent place... More

Comfortable and pleasant stay. We stayed 3 nights. The breakfast was good..not many choices but whatever was served was good, fresh, and to the mark. The room was neat and clean and room service was also good as they replaced towels and even the complimentary coffee. Liked the fact that even though we were a bit early they checked us... More

I had to stay here when my flight out of O'Hare was cancelled. I got in really late and was able to catch the free shuttle to the hotel from O'Hare. The driver didn't say much (even when I directly asked him a few questions), so I assumed maybe he didn't speak a lot of English, but then someone walked... More

I stayed here for two nights when my flights got messed up due to delays. The room was acceptable and very comfortable. The front desk staff got a whole group of people all at once (mainly off my late arrival international flight) and managed to get through everyone very efficiently and with a good attitude. The breakfast was great my... More

We chose this hotel for park, sleep, fly as we coulod leave our car parked for 14 nites with no additional charge. Other hotels were charging around $10 for additional nites over a week. The room was comfortable and clean. Asked for early wake up call and it was prompt. Since we took the 6:10 a.m. shuttle, they told us... More

I was completely lost trying to find the shuttle bus on the way back. Jane stayed on the phone with me for 20 minutes until I found it and the driver waited 40 minutes for me. Unbelievable service this day in age. My room was very clean and fairly modern. I didn't experience any smoke smell or loud noises. I... More

We used this hotel for one night stay due to an early flight out of O'Hare. Also took advantage of the good park and fly rate. Room was clean and adequate for our needs. We didn't partake in the free breakfast as our flight left too early. The shuttle service to and from O'Hare was wonderful which means it was... More

We stayed at this hotel while we were exhibiting at the Chicago Outdoor Sportsmen Show in Rosemont. The rooms weren't exactly clean, we had cold water in the shower. I phoned the front desk for coffee and sugar to be sent to our room and the receptionist said that I should come and fetch it myself! At -20 C cold... More