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Comfort Inn O'Hare

2.5 of 5 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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169 reviews from our community

Traveler rating
    42
    48
    41
    17
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kalamazoo, MI
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very close to O'hare and very economical for the Paek/Sleep/Fly package. The shuttle is offered 24 hours with 30 min frequency so it worked well for our very early international flight. The hotel is worn, dated and not somewhere you would stay if you didn't have to go to O'Hare. However, it looked and felt clean and... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to completer the Tripadvisor online survey regarding your recent stay at our Comfort Inn. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Janesville, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is so nice to not have to worry about getting to the airport on time. This is our fourth park & stay visit. The rooms are always clean & check in & out is easy. The Tiffany restaurant across the parking lot was very yummy also. It is well worth the money.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our entire team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 3 weeks ago

smelly dirty rooms unfriendly staff oh and the breakfast my dog can cook better .I rather eat out of a dumpster. also lied about price when booked and claimed they were walking distance to the casino...I could of had a better stay in the trunk of my car

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Choice does inspect our hotel regularly therefore I would like to address your issues as follows: Room condition - On our most recent inspection... More 

Travelers are raving about these Des Plaines hotels

Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was in town to visit my new office and I wanted to be as close as possible to O'Hare. In terms of location, you can't beat it. It's in a very residential area....many places for delivery, however, Tiffany's, who share the parking lot with the hotel....does not deliver. On a cold, late evening and a solo traveler....it does make... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your stay at our Comfort Inn O'Hare. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Petoskey, Michigan
Top Contributor
219 reviews 219 reviews
54 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The van driver and counter staff were very good. The breakfast selection for this class of hotel was better than average, and the bed was comfortable. Now the bad part. This hotel was recently remodeled and the contractor should be there doing a very lengthy punch list. The ceilings were not prepped correctly and the paint was pealing off, the... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at Cpmfort Inn O'Hare. Allow me to apologize on behalf of our hotel and staff for failing to meet your expectations regarding the condition of the room you occupied on your recent visit with us. I have shared your feedback with our General Manager, Head... More 

Clovis, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights. Easy enough to get here from O'hare by cab. Place is clean and the staff was pleasant. Typical free breakfast in the morning, nothing really to talk about there. Rooms are cheap and at least $100 cheaper than others nearby. Its not a luxury place but a good one to sleep at if that fits... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Comfort Inn O'Hare. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope to see you again. Kindest... More 

Phoenix, Arizona
Top Contributor
179 reviews 179 reviews
109 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an average Comfort Inn just outside of O'Hare airport. The place is clean and the rate is reasonable. It can fill up fast as the airlines seem to use this property to put up travelers when flights are canceled. Breakfast is what you would expect from the Comfort. I will stay here again when near O'Hare.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff,, I would like to let you know how delighted we were to receive your kind words of praise for our hotel. What a nice gesture on your part to take the time to let us know. It's truly rewarding when a guest takes the time to let us know we did well. We... More 

Pulau Penang, Malaysia
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here for 10 days to attend a trade show. Front desk is very helpful, free shuttle service to and from airport and conference center adds to our convenience. Room is standard but cosy enough.

Was this review helpful? Yes 1
Fran P, Manager at Comfort Inn O'Hare, responded to this review

Dear guest, Thank you for taking the time to share your experience of your recent stay with us! We very much appreciate and value your feedback and will share it with our team. Providing excellent service and great accommodations is what we at the Comfort Inn O'Hare all strive for! Thank you again for sharing your experience, and we hope... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We wanted an inexpensive overnight for a visit to Evanston for football. This was closest at a reasonable price; about 25 minutes drive to Ryan Field. Price was excellent. Room was comfortable, breakfast was good, staff was pleasant and very helpful. Facility is not fancy, but excellent value for the price. Noted but did not use shuttle to casino and... More 

Was this review helpful? Yes
Fran P, Manager at Comfort Inn O'Hare, responded to this review

Dear Catherine, Thank you for taking the time to share your experience at the Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

The service and price is the best in the O'Hare area. The front desk is helpful and reassuring that the neighborhood is just very safe...they were right! Shuttle to/from airport is free and provided quick and polite service. Great service, clean and comfy room, complete free breakfast, low price....why stay at their expensive neighbors?

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to respond to the Tripadvisor online survey with such positive feedback! Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to proved an exceptional exp[erience for our guests. It is always a pleasure to receive positive feedback. Thank you... More 

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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