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All 10 Des Plaines hotels

Comfort Inn O'Hare

2.5 of 5 Hotel   |   2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Ranked #5 of 10 hotels in Des Plaines
A recent review
5 of 5 stars reviewed 5 days ago
Carly M Michigan, United States
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133 people have reviewed this hotel

Traveler rating
    27
    36
    35
    17
    18
See reviews for
21
30
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Michigan, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I recently stayed here for one night during Comic Con. A huge storm came through, so the power went out for a couple hours. But through all the chaos of a power outage during one of their busiest weekends, the staff was so helpful and hardworking! I got a pretty bad cut on my leg during the... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff. I have shared your comments with my staff and they join me in thanking you. What a nice gesture on your part to take the time to let Tripadvisor know... More

Urbana, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I parked here for 12 days, and then spent the night at the when I returned from my trip. My flight was scheduled to land at ORD late at night, but it was late. I was tired, and not in the mood for any problems, and fortunately didn't have any. The Comfort Inn shuttle came promptly when I called at... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to respond to the Tripadvisor survey regarding your recent stay at our Comfort Inn O'Hare, The generous high marks you gave our hotel are an incentive to all of our staff to continue to improve. Your feedback is very important to us and we can assure you that we will use this information to... More

Atoka, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this location for the past 5 yrs, twice a week for my company. From the manager all the way down to the maintenance staff have treated me like Family. For those of us that travel for our jobs, treatment is a big priority. I just like to say thank you to everyone here that I... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

WOW! A HUGE THANK YOU for taking the time to respond to Tripadvisor with such great feedback! I have shared your comments with my staff and they join me in thanking you for your very kind words. When you walk in the door your familiar face always brings a happy smile to our staff. We truly enjoy having you as... More

Cleveland, OH
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night, August 2nd, after flying into O'Hare and before driving back to Cleveland the next day. The hotel is convenient to the airport, and has a lot of food options about a mile up the road. The room was clean, but a bit dated, and the bed was very comfortable. It is supposedly a smoke-free... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for your kind words of praise for our hotel. What a nice gesture on your part to take the time to let Tripadvisor know your enjoyed your stay with us so much you will return. I would also like to apologize for failing to exceed your expectations regarding the smoke odor in the room you occupied.... More

Westwood Los Angeles County, California
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's your typical run of the mill airport hotel. The rooms are fairly clean and plain. The location is a bit further away from O'Hare than I expected but atleast there's a hotel shuttle that will pick you up and take you there. The shuttle is quiet fast. Free wi-fi that works well and no big complaints from me about... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for responding to Tripadvisor. And, thank you for taking the time to let us know about your dissatisfaction with our Front Desk personnel making a mistake on your booking and complimentary shuttle service appointment. Please be assured these issues have been raised with the General Manager and the Front Desk Manager and appropriate action has been... More

Killarney, Ireland
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had been traveling for 27 days as used this as our layover before the final leg home. We appreciated the helpful staff, nice room and a nice hot breakfast fitting for a reasonable price for our stay. Thanks for the helpful shuttle drivers getting us to and from the airport in a timely fashion!

Was this review helpful? Yes
Fran P, Director of Sales at Comfort Inn O'Hare, responded to this review

WOW! On behalf of our hotel and staff, I would like to let you kno how delighted we were to see your kind words of praise for our hotel and staff on Tripadvisor. The nature of the hotel business requires long and demanding hours. Day or night, good service depends upon people willing to give their very best at all... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at this Comfort Inn the night before I flew out of O'Hare. The lobby is nicely updated as are the rooms. The king bed I had was clean and comfy. There was a fridge and microwave. The hot breakfast was great! I had a nice stay at this hotel. The only drawback is there isn't much to walk... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

How delighted we were to read your kind words of praise for our hotel and staff. Thank you so much for taking the time to let Tripadvisor know you were pleased. We strive to make every stay for every guest a memorable one, that's why it is truly rewarding when a guest takes the time to comment on an enjoyable... More

Baraboo, Wisconsin, Usa
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thanks to your staff for great service during our busy Herbalife Extravaganza Weekend. Clean rooms and very professional staff. Breakfast was ok, would like to see maybe hot items rotated so it's not the same thing every morning.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for responding to Tripadvisor with such positive feedback! I have shared your commentthe s with my staff and they join me in thank you for your kind words. We take pride in our hotel and services we provide and we are so glad you enjoyed your stay. In regard to your comment about a change up of our... More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 16, 2014 via mobile

I stay here rather regularly and have posted decidedly critical reviews in the past....but my most recent stay noted some improvements. The parking lot in the back has been WAY upgraded and they finally stopped ripping you off for a $10 parking fee....what were they thinking??? The wall paper in some areas around the elevators shows some peeling....probably due to... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to let Tripadvisor know about your experience at our hotel. Allow me to apologize for the rreservation mix up. Be assured this issue has been raised with our Management Team and appropriate action has been taken. We do our best to excel in service at our hotel and prevent problems from recurring. It is... More

RedDeer
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 24, 2014

this is an old motel with a bad face life, the air had been running in our room who knows how long?? but everything was wet. even the carpet. The bed was wet, the bathroom must have had a tub originally . they pulled it out put tile down and now its a shower, with tub taps and spout??

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to address your issues with our property with Tripadvisor. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our hotel. It is never our intention to jeopardize the comfort and convenience of our guests. I have shared your feedback with our General Manager and Maintenance Engineer to... More

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
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Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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