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Comfort Inn O'Hare

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2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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186 reviews from our community

Traveler rating
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    56
    45
    18
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gig Harbor, Washington
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent customer service plus very good shuttle service (to/from airport & also to/from convention center). I was in Chicago for a week-end conference & this hotel worked out fine. I booked the shuttle for both mornings and got picked up in the evenings (short wait). The hotel has a nice breakfast & there is a restaurant on the other side... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

We very much appreciate your kind feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we endeavor to continuously improve the quality of our services to provide an exceptional experience for all of our guests. It is always a delight to receive positive feedback. Thank you again for... More 

Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

A relative was hospitalized at Resurrection Hospital. We stayed here which was an easy 7 minute drive from the hospital, with no need to take clogged tollways or freeways. Clean, pleasant, laundry available, quiet, fine breakfast.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for your kind words of praise for our hotel and the services we provide. I have shared your comments with my staff, and they join me in thanking you. We do take pride in our hotel and the we are so glad you enjoyed your stay with us. We truly enjoyed having you as our guest... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

When we first came in to lobby it was very clean checked in and we got informed that the first room they put us in was not pet friendly they moved us to a king room that was not going to work for us(wife and 2 adult kids and dog) they finally got us in to a double queen, the... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our team. Your surrey responses will serve as encouragement to all of our staff as we endeavor to improve the quality of our services. Also, I... More 

Rochester, New York
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here last minute for one night before our 9AM flight out of O'Hare. We were surprised at how clean and comfortable our room was. I had a great nights sleep- lots of pillows in the bed too! The free shuttle was very convenient- fast and easy. If I'm Ever stuck in Chicago again, I will... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

WOW! We are very happy you chose our hotel and that you enjoyed your stay with us. We very much appreciate your feedback and are delighted to share it with our team Your comments will serve as encouragement to all of our staff as we endeavor to constantly improve the quality of our services to provide an exceptional experience for... More 

Omro, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very comfortable and clean. Staff was very helpful. Shuttle service was great as well as the morning breakfast they offer. Disappointed that they removed the hot tub. Overall a good value. Good location, close to the highway. Tiffany's restaurant next door had great food and service as well. I would stay there again.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for letting Tripadvisor know how much you enjoyed your stay with us. I would like to let you know that we removed the hot tub due to extreme maintenance issues. We sincerely appreciate and value your feedback and we are pleased to share your comments with our team. Your survey responses will serve as encouragement to... More 

Bayside, Wisconsin
Top Contributor
209 reviews 209 reviews
47 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived here late at night after a delayed international flight and car trouble on the way home. Luckily, the on-duty manager felt sorry for us and gave us a good rate for the night. He also recommended Little Angelo's for pizza deliver since we were starving. They allowed us to leave our broken down car in the parking lot... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey with such positive feedback for our Comfort Inn O'Hare. We do appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we endeavor to improve the quality of our services to... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

my husband is Active Duty Army, we PCSed to chicago and were going to stay at this hotel for a Month or so until we found a house. We have two dogs, and generally stay at Choice Hotels because they are usually pet Friendly. This particular hotel charges $20 per dog per day. I asked if they would work with... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to contact Tripadvisor regarding your recent stay at our Comfort Inn O'Hare. I am very sorry you were disappointed in our policies regarding pets, however we feel justified in the policies we have in place. We charge $20.00 per pet because the room occupied with pets needs to be completely sanitized to guard against... More 

Travelers are raving about these Des Plaines hotels

New York City, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 20, 2015

I stayed here in mid-February of 2015 and had possibly the worst hotel experience I've ever had - which is saying a lot since I travel frequently for work. I flew into town with my wife for my nephew's Baptism and booked this hotel at the last minute at a rate of $151. We arrived at the hotel at 10pm... More 

Was this review helpful? Yes 5
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize again on behalf of our hotel for failing to meet your expectations regarding a cold room on your recent visit with us. I have shared your feedback with our General Manager and our Maintenance Engineer... More 

Chicago
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed here the weekend of the big snow in Chicago or better known as Superbowl Weekend 2015. .First the bad, the breakfast was horrible... I don't know about the waffles , but the hot food was tasteless and BAD. The second thing that turned me off, ( and most folks won't have to deal this aspect), I was with a... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

This hotel has an issue with your response to Tripadvisor. You are not in our system as a registered guest. And, we have asked Tripadvisor to remove your review based on that fact. More 

Seymour, wi
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 7, 2015

We recently flew out of O'Hare and stayed here the night before, left our car parked at the hotel and the hotel staff shuttled us to the airport the next day and when we returned a week later, picked us up. The hotel was easy to find and reasonably priced. Not having to worry about finding parking at O'Hare gave... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and ParknFly service... More 

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