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Comfort Inn O'Hare

2.5 of 5 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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179 reviews from our community

Traveler rating
    43
    52
    43
    18
    23
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34
41
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53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Chicago, Illinois
2 reviews
2 of 5 stars NEW

my husband is Active Duty Army, we PCSed to chicago and were going to stay at this hotel for a Month or so until we found a house. We have two dogs, and generally stay at Choice Hotels because they are usually pet Friendly. This particular hotel charges $20 per dog per day. I asked if they would work with... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to contact Tripadvisor regarding your recent stay at our Comfort Inn O'Hare. I am very sorry you were disappointed in our policies regarding pets, however we feel justified in the policies we have in place. We charge $20.00 per pet because the room occupied with pets needs to be completely sanitized to guard against... More 

New York City, New York
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in mid-February of 2015 and had possibly the worst hotel experience I've ever had - which is saying a lot since I travel frequently for work. I flew into town with my wife for my nephew's Baptism and booked this hotel at the last minute at a rate of $151. We arrived at the hotel at 10pm... More 

Was this review helpful? Yes 5
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize again on behalf of our hotel for failing to meet your expectations regarding a cold room on your recent visit with us. I have shared your feedback with our General Manager and our Maintenance Engineer... More 

Travelers are raving about these Des Plaines hotels

Chicago
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here the weekend of the big snow in Chicago or better known as Superbowl Weekend 2015. .First the bad, the breakfast was horrible... I don't know about the waffles , but the hot food was tasteless and BAD. The second thing that turned me off, ( and most folks won't have to deal this aspect), I was with a... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the rental of a conference room with a Television, and the delay in snow removal. I have shared your feedback with our General... More 

Seymour, wi
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We recently flew out of O'Hare and stayed here the night before, left our car parked at the hotel and the hotel staff shuttled us to the airport the next day and when we returned a week later, picked us up. The hotel was easy to find and reasonably priced. Not having to worry about finding parking at O'Hare gave... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and ParknFly service... More 

Middleton, Wisconsin
Top Contributor
92 reviews 92 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

LOCATION IS GREAT! Close to airport for you travelers, close to trains, casino, and restaurants. Staff is so accommodating and friendly. Very good value and why spend $300 a night downtown when you can get there in 20 minutes and use all that extra cash for Shopping!!

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so happy to know you enjoyed yoyr... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here dozens of times and have been a little rough on the reviews. I got laid over again unexpectedly, this time with my wife and checked us in for a quick over niter WOW!!!! What an improvement!! The lobby looks fantastic!! The staff is always great and tonight was no exception. Very courteous and friendly. We needed... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback for our Comfort Inn O'Hare. I have shared your comments with my staff and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your... More 

Kenora, Canada
1 review
1 of 5 stars Reviewed 5 weeks ago

arrived on a late night flight and waited for 45 mins, for the shuttle, which, never came. Attempted to call the hotel,,, no answer. Provided a ride to the hotel by a competitors shuttle and felt an obligation to provide a $20.00 tip. Upon arriving, was greeted by an argumentative (at best), front desk person who didn't even offer an... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the tine to complete the Tripadvisor online survey regarding your recent stay at our Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our General Manager and our Front Desk Manager and appropriate action has been taken. It is never our intention to... More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed January 20, 2015

Outstanding staff in every area; breakfast area kept very clean. Very good value compared to other area hotels. Repetitious by decent breakfast. Fairly well equipped work-out area. Close to mall and on same street as a number of small but excellent places to eat.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so happy to know you enjoyed your stay with us here... More 

Urbana, IL
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 9, 2015

I read previous reviews about asking for a room away from the Interstate because of the noise, so I called the hotel and asked for a quiet room. They were very accomodating and I couldn't have been more pleased. The room was clean and the bed was comfy. My only gripe is I thought the pillows were cheap. We chose... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey regarding your stay at our Comfort Inn O'Hare. I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Top Contributor
98 reviews 98 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 2, 2015 via mobile

We booked late for Park-Sleep-Fly over x-mas and ended up reserving here for 10 days parking and a stay at the end of our trip. As they say, you get what you pay for. We found the hotel to be dated and the towels weren't soft. It was clean and the staff friendly. They accommodated us with a quiet room... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our "dated" hotel, our towels that were not "soft" and the lack of indoor parking. Also, I would like to thank you for your... More 

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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