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Comfort Inn O'Hare

2.5 of 5 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
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Comfort Inn O'Hare
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Comfort Inn O'Hare
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172 reviews from our community

Traveler rating
    43
    49
    42
    17
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Winnipeg, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

Outstanding staff in every area; breakfast area kept very clean. Very good value compared to other area hotels. Repetitious by decent breakfast. Fairly well equipped work-out area. Close to mall and on same street as a number of small but excellent places to eat.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so happy to know you enjoyed your stay with us here... More 

Urbana, IL
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read previous reviews about asking for a room away from the Interstate because of the noise, so I called the hotel and asked for a quiet room. They were very accomodating and I couldn't have been more pleased. The room was clean and the bed was comfy. My only gripe is I thought the pillows were cheap. We chose... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey regarding your stay at our Comfort Inn O'Hare. I have shared your comments with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Top Contributor
96 reviews 96 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked late for Park-Sleep-Fly over x-mas and ended up reserving here for 10 days parking and a stay at the end of our trip. As they say, you get what you pay for. We found the hotel to be dated and the towels weren't soft. It was clean and the staff friendly. They accommodated us with a quiet room... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our "dated" hotel, our towels that were not "soft" and the lack of indoor parking. Also, I would like to thank you for your... More 

Kalamazoo, MI
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 16, 2014

This hotel is very close to O'hare and very economical for the Paek/Sleep/Fly package. The shuttle is offered 24 hours with 30 min frequency so it worked well for our very early international flight. The hotel is worn, dated and not somewhere you would stay if you didn't have to go to O'Hare. However, it looked and felt clean and... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to completer the Tripadvisor online survey regarding your recent stay at our Comfort Inn. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Janesville, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 10, 2014

It is so nice to not have to worry about getting to the airport on time. This is our fourth park & stay visit. The rooms are always clean & check in & out is easy. The Tiffany restaurant across the parking lot was very yummy also. It is well worth the money.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. We very much appreciate and value your feedback and will share it with our entire team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Chicago, Illinois
2 reviews
1 of 5 stars Reviewed December 3, 2014

smelly dirty rooms unfriendly staff oh and the breakfast my dog can cook better .I rather eat out of a dumpster. also lied about price when booked and claimed they were walking distance to the casino...I could of had a better stay in the trunk of my car

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Choice does inspect our hotel regularly therefore I would like to address your issues as follows: Room condition - On our most recent inspection... More 

Travelers are raving about these Des Plaines hotels

Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 2, 2014

I was in town to visit my new office and I wanted to be as close as possible to O'Hare. In terms of location, you can't beat it. It's in a very residential area....many places for delivery, however, Tiffany's, who share the parking lot with the hotel....does not deliver. On a cold, late evening and a solo traveler....it does make... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your stay at our Comfort Inn O'Hare. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Petoskey, Michigan
Top Contributor
253 reviews 253 reviews
62 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed December 2, 2014

The van driver and counter staff were very good. The breakfast selection for this class of hotel was better than average, and the bed was comfortable. Now the bad part. This hotel was recently remodeled and the contractor should be there doing a very lengthy punch list. The ceilings were not prepped correctly and the paint was pealing off, the... More 

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at Cpmfort Inn O'Hare. Allow me to apologize on behalf of our hotel and staff for failing to meet your expectations regarding the condition of the room you occupied on your recent visit with us. I have shared your feedback with our General Manager, Head... More 

Clovis, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 2, 2014

Stayed here for two nights. Easy enough to get here from O'hare by cab. Place is clean and the staff was pleasant. Typical free breakfast in the morning, nothing really to talk about there. Rooms are cheap and at least $100 cheaper than others nearby. Its not a luxury place but a good one to sleep at if that fits... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Comfort Inn O'Hare. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope to see you again. Kindest... More 

Phoenix, Arizona
Top Contributor
180 reviews 180 reviews
109 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed November 28, 2014

This is an average Comfort Inn just outside of O'Hare airport. The place is clean and the rate is reasonable. It can fill up fast as the airlines seem to use this property to put up travelers when flights are canceled. Breakfast is what you would expect from the Comfort. I will stay here again when near O'Hare.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Comfort Inn O'Hare, responded to this review

On behalf of our hotel and staff,, I would like to let you know how delighted we were to receive your kind words of praise for our hotel. What a nice gesture on your part to take the time to let us know. It's truly rewarding when a guest takes the time to let us know we did well. We... More 

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Additional Information about Comfort Inn O'Hare

Address: 2175 E. Touhy Ave., Des Plaines, IL 60018 (Formerly Days Inn)
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn O'Hare 2.5*
Number of rooms: 145
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Also Known As:
Comfort Inn o`Hare Hotel Des Plaines
Comfort Inn Des Plaines
Des Plaines Comfort Inn

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