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All 10 Des Plaines hotels

Extended Stay America - Chicago - O'Hare - South

2.5 of 5
1207 E Touhy Ave., Des Plaines, IL 60018 (Formerly Extended Stay Deluxe - Chicago - O'Hare)
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Extended Stay America - Chicago - O'Hare - South
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Ranked #6 of 10 hotels in Des Plaines
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39 reviews from our community

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Date Rating
Des Plaines
1 review
3 of 5 stars Reviewed June 18, 2013 NEW

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Bangalore, India
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 23, 2013

First the cons . I was back in the US after a while , so wanted a Airport pickup help . When I called up , they were not at all helpful . There are slots for pick up and for a new person in city , it was a big hassle . So I had to book a cab... More

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Des Plaines, Illinois
1 review
4 of 5 stars Reviewed May 21, 2013

Stayed in a renovated room, the furniture and bed are top notch, the kitchen gets the job done. Staying next to the airport you would expect noise, but the noise was very little. Taking the complimentary van to the airport terminal was a nice bonus as we made a reservation for 4pm showed up at 4:05pm and the van waited... More

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Manager_11525, General Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
June 5, 2013

Brian - Thank You for taking the time to write a review of your stay. I am pleased to read the remarks about our friendly staff. As well, I am so glad that the entire team was able to make your stay with us as comfortable as possible. We truly enjoyed having you visit! Your feedback is very important to... More

Texarkana, Texas
1 review
1 of 5 stars Reviewed May 14, 2013

I am staying in this hotel from past 4months. I travel every week on business purpose and stay in this hotel. Every week there is one or other problem( Air conditioner doesn't work, Sink doesn't drain, Bathroom pit doesn't drain, Door doesn't have proper lock, Last week i saw a big insect in the room- I was so scared). The... More

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Travelers are raving about these Des Plaines hotels

CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2013

Prices here are higher than than the hotel next door , touting itself as the deluxe version , but the service here is very poor. All the front desk staff I met with seemed perturbed when asked simple questions about amenities, night and day. The coffee at times was not available when due. When asking for a coffee refill I... More

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See 2 more reviews by FileA5Fogg for Des Plaines
Greater Cleveland
Top Contributor
201 reviews 201 reviews
40 hotel reviews
Reviews in 98 cities Reviews in 98 cities
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed March 6, 2013

If you're a business traveler looking not looking to be pampered, this will work for you. You can cook using some limited cookware that could probably use a deep cleaning. The office desk chair had a unidentified white substance all over it so I covered it in towels before using it. The bed had a hair under the on the... More

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
March 8, 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay did not meet expectations. To make sure this doesn't happen again, I am working with our team and addressing your issues. Thank you again for providing us with your feedback. I invite you to contact me at rmorris@extendedstay.com... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

The staff was very friendly, and check in was quick and easy. The manager Ms. Mendez was very helpfull in accomodating my room request and very polite. The rooms were spacious and clean. highly recommend stay at this hotel.

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HM-ESA, Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
February 3, 2013

Thank you for your great review of our property. I'm glad that you received excellent service and that you liked the room layout. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

I was extremely impressed with how well I was received at the front desk at check in. The clerk went out of her way to recommend places in the area. Within minutes of getting to our room, directions to a local restaurant that was recommended to us was slid under our door. The room was very spacious and had everything... More

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HM-ESA, General Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
November 19, 2012

Thank you for your great review of our property. I'm glad that you had a pleasant stay here in Chicago. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Bursa, Turkey
1 review
5 of 5 stars Reviewed October 17, 2012

Its been nearly 3 week that i am staying this hotel. Fairly satisfactory. Helpful stay and goods rates for extended stays... Overall cleaning and quiteness is good. Even tough so close to the Airport, planes do not bother you since the soundproof system is excellent.

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Lmendez86, Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
October 19, 2012

Thank you for your nice review of our property. My entire staff strives to make every guests stay totally enjoyable, and our greatest news is validation that we've done just that. As a member of the Extended Stay Hotels family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2012

The staff at the hotel were great. They were very helpful, professional and friendly. The hotel itself was very clean as well as my room. The staff were there to answer any questions and inquires that I had as well as give me directions on how to get around town. It was my first time to Chicago and outside of... More

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john016, Manager at Extended Stay America - Chicago - O'Hare - South, responded to this review
October 17, 2012

Thank you for your nice review of our property. My entire staff strives to make every guests stay totally enjoyable, and our greatest news is validation that we've done just that. As a member of the Extended Stay Hotels (sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for... More

 
 
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Additional Information about Extended Stay America - Chicago - O'Hare - South

Also Known As:
Extended Stay Des Plaines
Des Plaines Extended Stay
Address: 1207 E Touhy Ave., Des Plaines, IL 60018 (Formerly Extended Stay Deluxe - Chicago - O'Hare)
Region: United States > Illinois > Des Plaines
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Des Plaines
Price Range: $
Hotel Class:2.5 star (2.5*)
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