First the cons . I was back in the US after a while , so wanted a Airport pickup help . When I called up , they were not at all helpful . There are slots for pick up and for a new person in city , it was a big hassle . So I had to book a cab... More

Stayed in a renovated room, the furniture and bed are top notch, the kitchen gets the job done. Staying next to the airport you would expect noise, but the noise was very little. Taking the complimentary van to the airport terminal was a nice bonus as we made a reservation for 4pm showed up at 4:05pm and the van waited... More

I am staying in this hotel from past 4months. I travel every week on business purpose and stay in this hotel. Every week there is one or other problem( Air conditioner doesn't work, Sink doesn't drain, Bathroom pit doesn't drain, Door doesn't have proper lock, Last week i saw a big insect in the room- I was so scared). The... More

Prices here are higher than than the hotel next door , touting itself as the deluxe version , but the service here is very poor. All the front desk staff I met with seemed perturbed when asked simple questions about amenities, night and day. The coffee at times was not available when due. When asking for a coffee refill I... More

If you're a business traveler looking not looking to be pampered, this will work for you. You can cook using some limited cookware that could probably use a deep cleaning. The office desk chair had a unidentified white substance all over it so I covered it in towels before using it. The bed had a hair under the on the... More

The staff was very friendly, and check in was quick and easy. The manager Ms. Mendez was very helpfull in accomodating my room request and very polite. The rooms were spacious and clean. highly recommend stay at this hotel.

I was extremely impressed with how well I was received at the front desk at check in. The clerk went out of her way to recommend places in the area. Within minutes of getting to our room, directions to a local restaurant that was recommended to us was slid under our door. The room was very spacious and had everything... More

Its been nearly 3 week that i am staying this hotel. Fairly satisfactory. Helpful stay and goods rates for extended stays... Overall cleaning and quiteness is good. Even tough so close to the Airport, planes do not bother you since the soundproof system is excellent.

The staff at the hotel were great. They were very helpful, professional and friendly. The hotel itself was very clean as well as my room. The staff were there to answer any questions and inquires that I had as well as give me directions on how to get around town. It was my first time to Chicago and outside of... More