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Hilton Garden Inn Chicago O'Hare Airport

Ranked #1 of 10 Hotels in Des Plaines
Certificate of Excellence
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2930 South River Road, Des Plaines, IL 60018
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Hilton Garden Inn Chicago O'Hare Airport
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    748 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
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    Philadelphia, Pennsylvania
    Contributor
    14 reviews 14 reviews
    4 hotel reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed 1 week ago NEW

    this is a really nice hotel with a speedy shuttle to and from the airport. quiet, clean rooms. comfy bed with large king size feather pillows and black out drapes. Just what we needed after being stuck at STL and ORD. Breakfast buffet a good deal @ 13.95 with fresh fruits, made to order eggs. The food was really good... More 

    Was this review helpful? Yes 1
    Savoy, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    Enjoyed the room as it was warm and comfortable. The lobby was quite spacious and open air which made relaxing with a glass of wine quite viable. Very nice area of town with numerous restaurants and other places to visit.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes 1
    Michigan City, Indiana
    Top Contributor
    148 reviews 148 reviews
    25 hotel reviews
    60 helpful votes 60 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Hotel location is the reason I picked this hotel. With bad weather coming I wanted to get Romy flight. Don't think I've paid this much for a hotel and then also been asked to pay for wifi. That's a rip off in today's world. The room was nice & clean. Not really a memorable experience. In future I'll select one... More 

    Was this review helpful? Yes 1
    Madison, Wisconsin
    Top Contributor
    204 reviews 204 reviews
    27 hotel reviews
    161 helpful votes 161 helpful votes
    5 of 5 stars Reviewed 1 week ago

    This is our 3rd stay in as many years with the Hilton Garden Inn at ORD. We live 2 hours north of Chicago, but its frequency of flights and eliminating a layover often bring us back to O'Hare. In the past we tried a local Holiday Inn, but I'll save you the time and costs....go to the Hilton Garden Inn... More 

    Was this review helpful? Yes 2
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    goose3nbc, Thank you for taking the time to write an excellent review about the Hilton Garden Inn O'Hare. We appreciate all feedback from our guests! I am pleased that you always choose our property for the park and fly.We look forward to having you back at our property. I do apologize for the wait time to come back to get... More 

    Los Angeles
    Top Contributor
    80 reviews 80 reviews
    77 hotel reviews
    74 helpful votes 74 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    I have recently stayed at this wonderful Hilton Garden Inn Chicago O'Hare, as I transit from Asia back to the East Coast. I did not need to wait long for a pick up from T-5, the international terminal. The staffs were very friendly at the front desk, and due to the below freezing weather, I decided to stay in the... More 

    Was this review helpful? Yes 1
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    Adrian L, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn O'Hare. I am glad that you will be a returning guest in the future. We are known for our service, and that is a title we take very seriously. We want to ensure all of our guests' have an enjoyably stay... More 

    Saco, United States
    2 reviews
    5 helpful votes 5 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    As two couples using room for overnight to get connecting flight home. Chose it based on proximity to airport, free shuttle, hot tub, and close to casino for evening entertainment so not to travel far. Great breakfast, hotel shuttle also transported for FREE to a couple local restaurants (even though they had their own) and to the casino, both ways!... More 

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes 2
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    Michele R, Thank you for taking the time to tell us about your experience via TripAdvisor! We appreciate all comments we get from our guests in order to improve on our service quality. It seems as though we were above your expectations, which we are very glad to hear. Your comments will be forwarded to the rest of our team.... More 

    Nyack, NY, United States
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    Hotel was clean, breakfast was good. Staff was friendly and helpful. I had difficulty finding the shuttle at the airport, but a hotel employee stayed on the phone with me and guided me to the shuttle stop. I was only there overnight between connecting flights, so didn't have time to use any of the amenities.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes 1
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    Deborah S, Thank you so much for taking the time to tell us about your experience at our property. We appreciate all feedback we receive for our guests to ensure quality service. Your comments will be shared with the rest of the team! Thank you again, and we look forward to having you as a guest in the future. Warmest... More 

    Omaha, United States
    2 reviews
    5 of 5 stars Reviewed 3 weeks ago

    This Hilton Garden Inn is the best to stay at. I have spent many night in many Hilton's in 2014, by far this Hilton is the best! The hotel property is very clean, up to date. The personal that staffs this Hilton Garden Inn dose a Great job every day!

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes 1
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    Mark D W, Thank you for taking to tell us about experience at the Hilton Garden Inn O'Hare. I am glad we were able to accommodate you during the snow storm. We appreciate your loyalty to our brand and are glad that ours met your expectations! We look forward to welcoming you back in the future under different circumstances. Warmest... More 

    Chicago, United States
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    The staff here were nothing but fantastic. Friendly, helpful, and efficient. Out of the many hotels I've ever stayed in they were definitely in the top 5 best. Thank you for a great experience and making my stay however short very welcome.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes 1
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    James C, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn O'Hare. Our guests' comments are always appreciated and used as learning tools. I will definitely be forwarding your comments to the rest of our team and commend them on a job well done. We thank you and look forward to any... More 

    Los Angeles, California
    Top Contributor
    123 reviews 123 reviews
    11 hotel reviews
    40 helpful votes 40 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Although I was only here briefly, I had a great stay at this hotel. There is plenty of parking in the lot, there is a restaurant & bar in the lobby, lounge area by the lobby fire, indoor pool and snacks & room service are available for purchase as well. There was even complimentary coffee and hot chocolate with marshmallows... More 

    Was this review helpful? Yes 1
    Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

    Maya D, Thank you so much for taking the time to tell us about your experience on TripAdvsor. We cherish all comments we receive from our guests to ensure our quality service. I am glad that are amenities were useful to you during your stay.I will definitely let our staff know that they are delivering excellent service. We look forward... More 

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    Additional Information about Hilton Garden Inn Chicago O'Hare Airport

    Address: 2930 South River Road, Des Plaines, IL 60018
    Phone Number:
    Location: United States > Illinois > Des Plaines
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
    Number of rooms: 253
    Reservation Options:
    TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Expedia, Booking.com, Priceline, HotelTravel.com, BookIt.com, Cheap Tickets, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Chicago O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
    Hilton Garden Inn Des Plaines
    Hilton Des Plaines
    Des Plaines Hilton

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    Amenities

    Highlights
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Room types
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travelers.
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    Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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