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All 10 Des Plaines hotels

Hilton Garden Inn Chicago O'Hare Airport

3.0 of 5 Hotel   |   2930 South River Road, Des Plaines, IL 60018
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97%
Ranked #1 of 10 hotels in Des Plaines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Karen T Cincinnati, Ohio
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640 people have reviewed this hotel

Traveler rating
    470
    145
    17
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

Booked this hotel for a weekend trip. Our room was great, and we were located at the end of the hallway so our stay was very quiet! I've stayed at other airport hotels when visiting Chicago to save $$$, but I have now found the one I will keep returning to!

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Bellevue, Nebraska
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Despite an incident which I was assured that will be addressed by making changes in the check-in process, this is so far the best hotel of its class that I have ever stayed. Friendly staff, very clean facilities and the best of all, no hidden fees. Every body I interacted with was very friendly. From the receptionist to the shuttle... More

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Holmen, WI, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything you might expect from Hilton. Convenient to downtown (shuttle is great for local trips to airport and other areas - including to the bus/train line going into Chicago), doesn't cost much - especially when you consider the 'free' parking cost while at the hotel (I didn't even know that many hotels charge for this in the Chicago area until... More

Review collected in partnership with Hilton Garden Inn

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Des Planes, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Friendly, professional and courteous staff at this hotel. Hotel is clean and the free shuttle service to and from the airport is a bonus. The restaurant and bar onsite is very convenient. The food and pricing was reasonable. I would recommend this hotel to the Business traveler.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Odense, Denmark
Top Contributor
62 reviews 62 reviews
47 hotel reviews
843 helpful votes 843 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed overnight on my way to Hawaii . Check in was very quick, friendly staff , nice room in one of the top floors facing the airport, with a confortable bed . Would not have any problem to return in the future. Only one thing to consider : bit too far ir you want to enjoy some of the Chicago's... More

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Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear GreatDaneDanmark, Thank you for taking the time to tell us about your experience. We are glad that you were satisfied with your stay with us! We are about 35 minutes from Downtown Chicago. We do offer a complimentary shuttle to the Blue Line Train Station, which will take you into the city. Thank you again, and we look forward... More

Den Haag, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I missed my international connection due to weather conditions and was offered by the airlines some hotel accommodation options. I chose the Hilton based on my previous experience with Hiltons, 24/7 shuttle service to the airport, its proximity to the airport and price. Though the shuttle pick-up was longer than promised; I appreciated the fact that I was not alone... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear Donna Ann S, Thank you for such an excellent response. It was a pleasure having you as a guest at the Hilton Garden Inn O'Hare. I do sincerely apologize about the shuttle times. It was a busy weekend with traffic from the convention. Thank you again for choosing us! More

Raleigh, North Carolina
Top Contributor
132 reviews 132 reviews
47 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is one of the better Hilton Garden Inn's you can stay in. The rooms are very clean and the staff is extremely professional in all they do. The restaurant here is larger than other properties and also has a bigger menu. The food here is phenomenal. The lobby is also larger in that it is a great place to... More

Was this review helpful? Yes 2
Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear ECU1987, Thank you for such an excellent response. We are glad that you enjoyed your stay with us. We look forward to any future stays you may have at our facility. More

Brighton, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel. Staff very professional, courteous and very helpful. Helped with parking locations downtown, maps and suggestions where to visit. Clean and spacious rooms and though a busy hotel as near Drury Lane theatre or theater a very quiet hotel. The only downside is parking, though free to self park it gets extremely busy, making it hard to find a... More

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Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear JulieKy, Thank you for your response! I will definitely inform our staff about a job well done. I also apologize for the parking lot. It does get very full ,and we do try our best to accommodate each and every guest. Thanks again for your response. More

Aalborg, Denmark
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hilton Garden O'Hare on many occasions between 2011 and 2014 when I had frequent business trips to the US. This is my hotel of choice when landing in the Chicago O'Hare airport - close to the airport, easy to drive to, always room in the parking lot and even though it's just off the tollway,... More

Was this review helpful? Yes 2
Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear Bannerninja, Thank you for taking the time to respond to our hotel. We appreciate such a great response. We couldn't be happier to be your home away from home. I will definitely be forwarding such a great response to the entire staff. Thank you again, and we look forward to seeing you in the future. More

Bellevue, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is about 10 minutes away from O'Hare making it extremely accessible to catch an early flight. However, if you land into Chicago very early, it might be challenging to get a room at 7:30 AM if check in is at 4 PM. We got to the hotel early and the CSR told us to check back around Noon... More

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Patrick M, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dear MM F, Thank you for your response. I want to sincerely apologize for the poor customer service you received at our property. We are known for our quality service. It is not common of our staff, and we will definitely be addressing the issue. We look forward to having you stay with us in the future and delivering excellent... More

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Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 
Number of rooms
253

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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