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All 10 Des Plaines hotels

Hilton Garden Inn Chicago O'Hare Airport

3.0 of 5 Hotel   |   2930 South River Road, Des Plaines, IL 60018
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Ranked #1 of 10 Hotels in Des Plaines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lynda C Horton
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719 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Horton
Top Contributor
105 reviews 105 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed many times at this HGI and it is still a favorite after our stay on December 23rd with our granddaughter as an "extra" Christmas gift. We swam in the afternoon, in the evening, and in the morning after breakfast. Great pool and hot tub, lots of pool towels always available. A comfortable, quiet room, very clean. Friendly... More 

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Wakefield, RI
Top Contributor
80 reviews 80 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Garden Inn prior to driving up to the Wisconsin Dells for a family event there. Ended up staying for 5 nights due to scheduling issues. Very nice hotel and very professionally run, as most Hiltons are. Rooms were bright and roomy. There is a full restaurant in this hotel and the food was very good. Our stay... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Yakuza744, Thank you for taking the time to rate our hotel on TripAdvisor. We appreciate all feedback that we receive from our guests to help us better our service. I am pleased to hear that your stay was excellent due to our professional staff. I will forward this message to our staff. I hope you and your family have a... More 

Cincinnati, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I find this Hilton Garden Inn and others like it have just the right amount of comfort, convenience and service that I like. I will say that the restaurant in this hotel was better than I expected, which saved me time and travel to go eat two meals elsewhere. Overall, I was very satisfied.

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Paul M, I appreciate you taking the time to tell us about your experience. I am extremely pleased to hear that we exceeded your expectations. We appreciate your business and look forward to any and all your future stays. I hope you have a wonderful holiday season! Warmest Regards, Isabel V. More 

Put-in-Bay, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was there for two nights for a small business meeting. The staff is exceptionally attentive, and the guest room was very clean and quiet. The meeting facilities were ideal for our needs and the staff was very accommodating. Even the shuttle driver was friendly and helpful.

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Roger P, Thank you for taking the time to tell us about your stay with us. I am very pleased to hear that you enjoyed your time with us. I will definitely forward your kind words to the rest of the staff. We appreciate your business and look forward to your future stays. Thank you for choosing our hotel, and... More 

Manteno, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very friendly. Rooms were very clean.We were going to the Allstate Arena and wanted to have dinner in Des Plaines and this was a great location for both. We were able to check in early without a problem. We will stay here again.

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

dru2013, Thank you for taking the time to tell us about your experience on TripAdvisor. We appreciate all feedback that we get from our guests. I am glad that we were a convenient choice, and we look forward to your future stays! I hope you have a wonderful holiday season! Warmest Regards, Isabel V. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family recently hosted an event here; from initial contact to the date of event (and beyond) the hotel staff has been truly amazing. I'm a stickler for professionalism; Catering and Sales Coordinator/Manager, Laura, was professional, courteous, and an overall joy to work with. She was available when needed and responded to my emails timely and thoroughly. I've hosted many... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Trhabler, I am so pleased to read how smoothly and wonderful your family event went. We work hard to find the best the staff to create an enjoyable stay for all of our guests. I am very pleased to hear that Laura was professional and welcoming! She does do an incredible job, and I will definitely share your kind words... More 

Mt. Airy
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoy this hotel once a year for a meeting and layover. Great place for both. The meeting and catering is super and this is a clean and nice hotel (as all Hilton Garden Inns). Many things to do in the area during downtime. I'll be back!

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Dwayne C, Thank you for taking the time to tell us about your experience at our property! We appreciate your loyalty and look forward to your future stays with us. I am glad that your meetings always go smoothly, along with the catering. Have a wonderful day and a wonderful holiday! Warmest Regards, Isabel V. More 

Plymouth, MN, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stay at this hotel every year while at the December dog show. Staff is always friendly and helpful and treat the dogs great when we stay here. Nice having the shuttle to and from the convention center.

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Laurie M, I am pleased to read that your stay for the Skokie Valley Dog Show went well! We enjoy having you all come back to our property every year. I will let the staff know how great they are doing and share your kind words. We look forward to having you stay with us again in the future! Have... More 

Fort Myers Beach, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great value, excellent staff, very good restaurant and bar. Near many attractions. Excellent shuttle service. Very clean and comfortable. A fair price for the location. Just minutes from ORD and the Rosemount area. Will stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Anthony K, Thank you so much for taking the time to tell us about your stay on TripAdvisor. We appreciate all feedback we get from our guests. I am very pleased that our staff and amenities made your stay enjoyable. Our hotel is definitely known for the great service and cleanliness. I am glad that you will be returning to... More 

Mundelein, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent service, great bar with a good selection of beer and wine. The bar tender stayed open late because several of us had late flights and arrive late. Restaurant had a very nice breakfast with good service. The room was clean with good amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

sjn612, Thank you so much for taking the time to tell us about your experience! I am very glad that your stay was an excellent one! We strive to be the best hotel in the O'Hare area by making sure we take all comments from our guests into consideration to improve our service. We hope to see you again in... More 

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Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton

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