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All 10 Des Plaines hotels

Hilton Garden Inn Chicago O'Hare Airport

3.0 of 5 Hotel   |   2930 South River Road, Des Plaines, IL 60018
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Ranked #1 of 10 Hotels in Des Plaines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kevin60652 Kailua, Hawaii
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679 reviews from our community

Traveler rating
    498
    156
    17
    5
    3
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181
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kailua, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very convenient to airport, excellent staff that were very welcoming and helpful. Facility was in great condition and easy to get around. Meeting room was very comfortable. Food in restaurant and catered in meeting room was very good.

Review collected in partnership with Hilton Garden Inn

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singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

After 30 hours of trip from Singapore, via Beijing, a cancelled flight and a delayed flight, our experience at Hilton made the difference and brought back smiles on our faces. Great service, amazing general manager on duty. Thanks

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Monia S, Thank you so much for your feedback! I am happy to hear that our property was able to make a positive impact on your trip. We hope that if you are ever in the Chicago land area, you choose our property. Warmest Regards, Isabel V. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

You can tell this hotel was recently renovated as it is in great shape. The lobby was pristine and the restaurant/breakfast area was nice. The room was nice as well. My one complaint was the pillows. They were very soft and I prefer a firm pillow. But let's be honest, a pretty minor problem!

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Todd C, I am very pleased to hear that you had a great experience with us! We appreciate your honest feedback and hope to see you back for future stays. I do apologize about the pillows. But we can always provide you with foam pillows, in order to make your experience 100% perfect. Thank you again and have a great... More

Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I recommend this hotel over any of the famous brand hotels in Chicago for their level of services and cleanliness of facilities. Whether you are in for business or leisure, this hotel will provide you with the best experience. I've stayed here twice in the past four months and the satisfaction remains consistent. People are extremely kind always trying to... More

Review collected in partnership with Hilton Garden Inn

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Stud1229, Thank you for giving our hotel such a great review. We appreciate any feedback we get back from our guests. I will definitely inform the rest of our staff about how wonderful their guest service skills are. We look forward to having you stay with us in the near future. Thank you for recommending our hotel! Have a wonderful... More

Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having stayed in this hotel at least 25 times in the past couple years I think I'm far past the time I should have written a review. This is The. Best. Hotel in the Des Plaines/Rosemont area and people should make effort to say here if you need to be in this area. It's set up perfectly for whatever you... More

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Robert H, Thank you so much for taking the time to tell us about your stays here with us! We do appreciate your loyalty to our facility. I am glad that this is your number one choice when you are near O'Hare. We do pride ourselves on excellent service. I will definitely forward the message to our staff and let... More

Montreal
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilton Garden Inns usually offer very consistent value and this hotel near O'Hare airport doesn't disappoint. There is a free shuttle service from the airport and the hotel is just next to the Rivers Casino. Far from downtown Chicago, you must need a room in this area to stay here rather than downtown. At the front desk, service is super... More

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

MontrealLouis007, Thank you for taking the time to tell us about your experience. We appreciate your feedback! We hope to be your first choice whenever you come in through O'Hare. We are a little further from Downtown Chicago. But we do offer a 24 hour shuttle service to the CTA Blue Line-Rosemont train stop.The blue line does take you into... More

Tampa Florida
Contributor
16 reviews 16 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was spotless and the rooms were large and comfortable. The staff was friendly and professional and there is a shuttle available for transportation to the airport, train station and local restaurants. The food in the hotel restaurant was only average, but the service was excellent. I would definitely stay here again!

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

JoLUVS2TRAVEL, Thank you so much for taking the time to tell us about your experience. I am pleased to hear that our staff delivered excellent service. Our guests are our number one priority. We look forward to having you as a repeat guest in the near future. If you ever need assistance with future reservations, please do not hesitate to... More

houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean - support staff on hand very helpful. left my toothbrush - was willing to purchase but they gave me one complimentary. very welcoming entrance with fresh coffee or refreshing cucumber/lime water very courteous staff

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Peggy D, Thank you for such an excellent review! I am pleased to hear that your stay went well. We try to be as accommodating to our guests as possible. We are glad that that your first impression of our property was satisfying! I will definitely let our staff know. We look forward to having you as a guest in... More

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly staff. I stayed for three days. I attended a seminar that was being held in the hotel. I was noticed by the dining room and bar staff as staying there multiple days and received a complementary drink. That made my day. I would definitely go back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Greg H, Thank you for your kind words! I am pleased to hear that our staff went above and beyond for you. I am glad we were able to make your stay memorable. We look forward to having you as a guest in the future. If you have any questions or if I can be of assistance to you, please... More

Basking Ridge, New Jersey
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We attended a wedding in the Chicago area, and this was the designated hotel for the guests. All the staff were aware of the wedding and were always interested on how things were going. Even though the hotel is close to O'Hare, there was minimal airplane noise. The room was beautiful, bathroom very modern. Bed was extremely comfortable. Had no... More

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Jim G, Thank you for taking the time to inform us about your stay. I am glad that your stay was enjoyable. Our hotel was actually renovated about three years ago, so we are quite modern. Thank you for rating us, and we look forward to having you as a guest at the Hilton Garden Inn O'Hare in the near... More

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Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton

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