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All 10 Des Plaines hotels

Hilton Garden Inn Chicago O'Hare Airport

3.0 of 5 Hotel   |   2930 South River Road, Des Plaines, IL 60018
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Ranked #1 of 10 Hotels in Des Plaines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Linda M Rockford, Michigan
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735 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rockford, Michigan
Top Contributor
76 reviews 76 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff is very helpful and hotel is clean and well maintained. Plenty of parking. If you do not want lights in your room request a room in the back. The casino and billboard make the room quite bright. On higher floor the traffic noise isn't bad (I was on 7th floor).

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Linda M, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn O'Hare. I am glad that we were able to meet your expectations. We are rated number one for our cleanliness! We appreciate your business and look forward to welcoming you back at our hotel. Have a wonderful week! Isabel V More 

South Bend, Indiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with free transportation to the airport, and the shuttle even will take you around the area, like to the blue line station, for free! Great on site restaurant. Really nice pool. Hotel was clean, spacious, and the staff was so accommodating. Waking distance to the rivers casino, and since transportation to the blue line was available, we were... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Jacqui D, Thank you for taking the time to tell us about your experience on TripAdvisor! We appreciate your kind words, and will gladly share your comments with the rest of our team. I am glad that you were able to spend an evening downtown! I am sure you enjoyed you and your family enjoyed yourselves. We hope to see... More 

Senior Contributor
35 reviews 35 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We always stay at the Hilton Garden Inn in Des Plaines when traveling from O'Hare on vacation. This last time was on New Year's Eve 2014. The hotel is always clean and has fast check in. The room we got this time was one with a whirlpool tub. It was a great way to spend New Year's. The hot breakfast... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Don U, Thank you for taking the time to tell us about your experience! We appreciate your loyalty to the Hilton Garden Inn O'Hare. I am glad that our amenities are useful to you during your stays with us. I will be more than happy to forward your kind words to the rest of our team. We hope to see... More 

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here twice and love that it's modern, offers shuttle service, and has a restaurant with good food. It's also next door to the rivers casino which is fun! The only downside is the fact the price is a little high for a garden inn.

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Tina P, Thank you for taking the time to tell us about your experience via TripAdvisor. We appreciate any feedback we receive from our guests in order to better our property! Our shuttle services are prompt and efficient to ensure a happy guest. Our restaurant staff also does a good job with service and presentation! I am glad that those... More 

suttons bay, Michigan
Top Contributor
56 reviews 56 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was on my way home to traverse city and got caught in a blizzard in chicago. all flights cancelled and the united rep gives me a pink slip with an 800 number to call a hotel. thanks alot! Fortunately, it was the Hilton Garden Inn. wonderful. Dinner was great, the room was beautiful and the shuttlle back and forth... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

marthasleelanautable, Thank you for taking the time to tell us about your experience. I am glad that we were able to make you happy during a rough time. We hope to see you back at our property under better circumstances! Warmest Regards, Isabel V. More 

Pittsburgh, Pennsylvania
Top Contributor
50 reviews 50 reviews
48 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I frequently stay in a Garden Inn because as a general rule I find that there aren’t any surprises. That being said, I was pleasantly surprised by this property. Check in was professional. The room is well maintained and very comfortable. No problems with Wi-Fi. No real issue with airport noise. I had an issue with the heating system in... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

MVTeacher, Thank you for taking the time to tell us about your experience at the Hilton garden Inn O'Hare. I am very pleased to hear that you were very satisfied with our property. I am glad that you had a pleasant experience in our restaurant. I will be more than happy to share your comments with the rest of our... More 

Top Contributor
52 reviews 52 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a frequent hilton guest and regular Chicago visitor I end up at ohare 5+ times a year. Once or twice against my will with ohare cancelations. I always stay at the HGI Ohare, arguably one of the best HGI's I stay at. Service is always 100%, very efficient and helpful staff. Casino is walking distance next door and the... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Usamargaritavile, Thank you for your loyalty to our Hilton Garden Inn. We appreciate your business and are very glad to have met your expectations. I will definitely let our team members know that they are delivering excellent service. We strive to leave a lasting impression on our guests. We look forward to seeing you in the near future! Warmest Regards,... More 

Sudbury, Massachusetts, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice newish clean property. My favorite thing was that they brushed the snow of ALL the cars in the parking lot first thing in the morning after a snowstorm when it was zero degrees and 30 below wind chill! Such a nice suprise -- I felt very well taken care of. Also, loved the heated tiles on the bathroom floor... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Larry R, Thank you for taking the time to tell us about your experience with us at the Hilton Garden Inn O'Hare. We appreciate any and all feedback we get from our guests to ensure the excellent quality of our service. Every snow fall, you can count on us to clean our guests' cars in the parking lot. We try... More 

Champaign, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with my wife and young adult daughter. Excellent facilities and friendly, helpful staff. It is conveniently located near O'Hare airport with a shuttle running 24 hours a day. Also, has a nice adult pool and a very cool kiddie pool, perhaps the nicest kiddie pool I have seen in a hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

Jim E, Thank you so much for taking the time to tell us about your experience on TripAdvisor! We appreciate your kind words and feedback! I am glad that you and your family had an excellent stay at the Hilton Garden Inn O'Hare. We hope to see you back in the near future! Warmest Regards, Isabel V. More 

Durham, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a pleasant enough experience here on a holiday layover in Chicago. Comfortable room is spacious with a nice easy chair and ottoman for a sleepless traveler to read a bit away from those who could sleep. The staff were very helpful and congenial - even provided us a wine opener when we lost our own. We did find... More 

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Isabel V, Front Office Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

familytravelinstyle, Thank you so much for taking the time to tell us about your experience. We are pleased to read that your stay went well. I do apologize for the loud living room area. Many guests use the area for social gathering when they have multiple family members staying in the hotel. We appreciate your feedback, and hope to see... More 

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Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton

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