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All 10 Des Plaines hotels

BEST WESTERN Des Plaines Inn

2.0 of 5 Hotel   |   1231 Lee Street, Des Plaines, IL 60018
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Ranked #3 of 10 hotels in Des Plaines
A recent review
5 of 5 stars reviewed 1 week ago
Robert S springfield, United States
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143 people have reviewed this hotel

Traveler rating
    48
    42
    30
    7
    16
See reviews for
38
33
10
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
springfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

went to Schaumburg to watched the medieval times with my family members as family reunion and they loved it and want to go back there next time . went there second times and it was closer to interstate 90 west easy to access there

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Thank you for choosing to stay with us at the Best Western Des Plaines. We are delighted to hear that your family reunion was a success and that you enjoyed one of the many attractions that we have in the near area. We hope to see you again soon. More

Middle island
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Is great. Clean. Roomy for four people. Only thing I would say is iffy is the distance from the city. Technically it's only "20" minutes. But traffic on the highways are atrocious no mater what time it is. So adding a half or sometimes a full hour to traveling is needed. Never felt unsafe in this location and having... More

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you so much for sharing your experience here with us at the Best Western Des Plaines. We are glad to hear that you enjoyed our hot breakfast and safe location of the hotel. We also understand the frustration of traffic on the highways and we suggest next time you stay with us, you try out the metra... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had no idea of where to stay in this area, and were somewhat worried about what we would find. But, we had a pleasant stay! Pluses: The parking was covered and well-lit; key cards were needed to access the side door; we received a room near the elevator as we had requested; room was clean; the staff was friendly.... More

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines. We are committed to providing the best at our facilities and services to our guests. I have the pleasure of working with an exceptional group of people which will be very thrilled to hear such positive feedback during your stay. Hope to see you in the... More

Orange County, California
Top Contributor
56 reviews 56 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Missed a connecting flight out of Chicago, so I had to spend the night close to the airport. With conventions going on (and on a Saturday night) there were few choices. The Best Western in Des Plaines had one room, and offered no AAA discount because they were almost full. The one room had a jacuzzi, so I paid almost... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are delighted to hear about your accommodation during a sold out night. Since we did not have a regular room, we put you in a hot tub room. May we ask for apology about the inconvenience caused for the shuttle service. It was purely a manual error by the front desk, where the previous guest had to... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Read the reviews and thought I was booking the better of the Best Western near the airport in Chicago. I later saw the area the Rosemont hotel was in and realized I had made a mistake. The area in Des Plaines had little to offer in terms of restaurants, shops, and available transportation. Shuttle service was excellent the night we... More

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are glad to hear about your shuttle experience from O'hare . However, we have clearly mentioned in our internet sites that the shuttle is restricted to and from O'hare and hotel. The people standing outside were a group of construction company which does not lead to safety issue. We hope you will consider our hotel for your... More

Des Plaines, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Great staff upon arrival. Very clean and presentable. The rooms are very comfortable and equipped with microwave and mini fridge. Very easy to find as well as a convenient location. It is within walking distance to a gas station and a burger king. Very clean rooms. The beds are clean and comfortable. We travel alot with my husbands company. I... More

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay at Best Western Des Plaines. Our staff will be excited to get such positive comments about their hospitality during your stay. More

FR16
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

I had a big room with jacuzzi inside. The hotel is close to Chicago airport but away from traffic. Was vey convenient because very near to where i had to gofor business. Breakfast is ok. Good price forthe quality

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thanks for your patronage to our hotel and we are excited to know that your stay was well. We would like to see you in your future trip. More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2014

nice clean property with helpful staff. clean room, clean pool, and decent continental breakfast. easy check-in and check-out. They were extra accommodating, and allowed late checkout for me. I would recommend this Best Western.

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines Inn. We take pride in providing ''value for money'' accommodation to our guests. Our guests also enjoy hot breakfast with rotational items every day morning. We have other amenities like indoor heated pool and 24 hours fitness center. We want to welcome you for your future... More

Shepherdsvville, United States
1 review
5 of 5 stars Reviewed May 18, 2014

Great staff,very pleasnat and helpful. Clean hotel and quiet area. Conveniet to downton as well as the expressways and restaraunts stores and malls. Pool clean, breakfast area kept very tidy even the parking lot was clean and debri free. Totally enjoyed stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thanks for your kind compliments for your stay at Best Western Des Plaines Inn. Our staff will be excited to hear such positive comments. We would like to see you in your future trip. Thanks for your loyalty. More

McHenry, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

The person behind the desk ignored me as I stood and waited to check in. She was dealing with various contractors that were working on the hotel. I understand she had her hands full, but she did not even acknowledge me or ask me if I would mind waiting. There was water on the floor in front of the desk,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We sincerely ask for an apology about your experience during your stay. Coincidentally, the day was a sold out night and we were extremely busy. Hence we might not have paid attention to you and we regret that. We always store a clean comforter in the guest room closet and you might not have seen the blanket. We... More

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Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee Street, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Des Plaines Inn 2*
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Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Des Plaines Inn is a first-class hotel located only 3½ miles away from O'Hare Airport and very convenient to Donald E. Stephens Convention Center, home of the Rosemont Expo, and All State Arena, Honeywell, home of the Rosemont Horizon and about 3 miles from the newly opened Rivers Casino. We are 17 miles away from Chicago downtown and one mile away from Des Plaines Metra station. We are 3½ miles from Blue Line which operates 24 hours from downtown to Rosemont.We offer you deluxe accommodations with complimentary hot breakfast, an indoor heated pool, fitness center, meeting room and free parking. There are several major shopping centers located from 3 to 8 miles from the BEST WESTERN Des Plaines Inn.We provide complimentary airport shuttle from O'Hare once upon check-in and once upon check-out. We have undertaken a major renovation project to give a comfort stay for our guests. ... more   less 
Number of rooms
50

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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