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All 10 Des Plaines hotels

BEST WESTERN Des Plaines Inn

2.0 of 5 Hotel   |   1231 Lee Street, Des Plaines, IL 60018
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64%
Ranked #4 of 10 hotels in Des Plaines
A recent review
3 of 5 stars reviewed yesterday
sillygigpa London, United Kingdom
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143 people have reviewed this hotel

Traveler rating
    47
    40
    32
    7
    17
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36
33
10
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Read the reviews and thought I was booking the better of the Best Western near the airport in Chicago. I later saw the area the Rosemont hotel was in and realized I had made a mistake. The area in Des Plaines had little to offer in terms of restaurants, shops, and available transportation. Shuttle service was excellent the night we... More

Review collected in partnership with Best Western

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Des Plaines, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great staff upon arrival. Very clean and presentable. The rooms are very comfortable and equipped with microwave and mini fridge. Very easy to find as well as a convenient location. It is within walking distance to a gas station and a burger king. Very clean rooms. The beds are clean and comfortable. We travel alot with my husbands company. I... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are pleased to hear that you enjoyed your stay at Best Western Des Plaines. Our staff will be excited to get such positive comments about their hospitality during your stay. More

FR16
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

I had a big room with jacuzzi inside. The hotel is close to Chicago airport but away from traffic. Was vey convenient because very near to where i had to gofor business. Breakfast is ok. Good price forthe quality

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thanks for your patronage to our hotel and we are excited to know that your stay was well. We would like to see you in your future trip. More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2014

nice clean property with helpful staff. clean room, clean pool, and decent continental breakfast. easy check-in and check-out. They were extra accommodating, and allowed late checkout for me. I would recommend this Best Western.

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines Inn. We take pride in providing ''value for money'' accommodation to our guests. Our guests also enjoy hot breakfast with rotational items every day morning. We have other amenities like indoor heated pool and 24 hours fitness center. We want to welcome you for your future... More

Shepherdsvville, United States
1 review
5 of 5 stars Reviewed May 18, 2014

Great staff,very pleasnat and helpful. Clean hotel and quiet area. Conveniet to downton as well as the expressways and restaraunts stores and malls. Pool clean, breakfast area kept very tidy even the parking lot was clean and debri free. Totally enjoyed stay.

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thanks for your kind compliments for your stay at Best Western Des Plaines Inn. Our staff will be excited to hear such positive comments. We would like to see you in your future trip. Thanks for your loyalty. More

McHenry, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

The person behind the desk ignored me as I stood and waited to check in. She was dealing with various contractors that were working on the hotel. I understand she had her hands full, but she did not even acknowledge me or ask me if I would mind waiting. There was water on the floor in front of the desk,... More

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We sincerely ask for an apology about your experience during your stay. Coincidentally, the day was a sold out night and we were extremely busy. Hence we might not have paid attention to you and we regret that. We always store a clean comforter in the guest room closet and you might not have seen the blanket. We... More

Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed May 1, 2014

This Inn is where you will definitely would love to come back again !! Very clean room, excellent compliment breakfast from 6:30-10:00; free shuttle bus to O'hare; high-speed internet; great service......etc. I just love this place!

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Mr. Yu We thank you for the positive feedback we received for our Best Western Des Plaines Inn property. We are glad you enjoyed the amenities we offer and hope to see you again in the near future. More

Thunder bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

Right from the moment we booked the person was extremely informative. Great attention by the Maintenance person. Shuttle driver very courteous. We would definitely return to this hotel. Breakfast was adequate and attendant was prompt to restock items. Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are thrilled to get such a nice review about your stay at the Best Western Des Plaines Inn. Every personnel takes pride to leave a positive impression for our guests in their respective department. We will share your feedback and hope to see you again in the future. More

Wisconsin, United States
2 reviews
3 of 5 stars Reviewed April 7, 2014

We heard this location had a reputation for problems with younger adult guests; our visit was on a Saturday and we had no issues whatsoever. The location was good, parking, nice pool; it was a solid Best Western experience. The value being marginally better than other hotels as well. Just be sure to attend breakfast well before the posted end... More

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are sorry to hear about your experience during breakfast hours. We serve breakfast between 630 am to 10am seven days a week. However, we will personally discuss this matter with our breakfast attendants. We want to assure you that this will never happen in the future. On the contrary, we are happy to hear about the rest... More

Los Angeles, California
1 review
3 of 5 stars Reviewed April 5, 2014

l very much enjoyed getting to know the town of Des Plaines. lots of handy stores nearby, especially the library, train station and the Historical center WOW. Bus 22 because it's about a Mile away.Or take a taxi. I needed the Shuttle from the Airport. That's why I picked this hotel. It had the free Airport shuttle. The breakfast was... More

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are excited to hear about your experience in our hotel Best Western Des Plaines Inn. We are glad you enjoyed the closed proximity of various restaurants, Metra station, bus stop near by the hotel. We welcome you for your future stay. More

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Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee Street, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Des Plaines Inn 2*
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Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Des Plaines Inn is a first-class hotel located only 3½ miles away from O'Hare Airport and very convenient to Donald E. Stephens Convention Center, home of the Rosemont Expo, and All State Arena, Honeywell, home of the Rosemont Horizon and about 3 miles from the newly opened Rivers Casino. We are 17 miles away from Chicago downtown and one mile away from Des Plaines Metra station. We are 3½ miles from Blue Line which operates 24 hours from downtown to Rosemont.We offer you deluxe accommodations with complimentary hot breakfast, an indoor heated pool, fitness center, meeting room and free parking. There are several major shopping centers located from 3 to 8 miles from the BEST WESTERN Des Plaines Inn.We provide complimentary airport shuttle from O'Hare once upon check-in and once upon check-out. We have undertaken a major renovation project to give a comfort stay for our guests. ... more   less 
Number of rooms
50

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