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All 10 Des Plaines hotels

BEST WESTERN Des Plaines Inn

2.0 of 5 Hotel   |   1231 Lee Street, Des Plaines, IL 60018
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Ranked #4 of 10 Hotels in Des Plaines
A recent review
4 of 5 stars reviewed 5 days ago
mzee Oakland, CA
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149 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakland, CA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Plain, simple, clean, in the middle of nowhere. Not a destination, but useful if you are traveling through, as I was. Breakfast rather grudging. A larger selection of breads and fresh fruits would be good. If you need a shuttle from O'Hare, call. It won't come automatically. If I find myself needing to stay a night near O'Hare airport, I'll... More

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Zhanjiang, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent two nights here to recuperate after a prolonged stay in China. The driver who picked us up at O'Hare was extremely polite and informative. The front desk personnel were quick and efficient. The beds are comfortable and our room was quiet. There is limited space for the free breakfast, however the food is good. Sausage,... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We would like to start off by thanking you for staying with us. We are very happy that you chose Best Western Des Plaines for your relaxing getaway after your trip to China. We will inform our staff about your wonderful experience. Hope to see you again soon. More

Salt Lake City, Utah
Top Contributor
105 reviews 105 reviews
57 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Flying in late and leaving early we wanted something simple and clean and convenient. This hotel was great. They offer shuttles from the airport to their hotel and the next morning took us to the local car rental location. The room was huge. I had to go back down and ask if they had upgraded us as it looked like... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are delighted to hear about your positive experience with us. Your detailed observations of our staff and hotel is highly appreciated. We are very happy that you and your family enjoyed the accommodations we offer such as spacious room size, indoor heated pool, and 24 hour fitness center. Hope to see you soon again. More

Morris
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here just one night but it was an excellent choice for us! The hotel was clean, quiet and comfortable. The front desk staff (Udit) went above and beyond to accommodate our needs by arranging transportation to/from the airport, nearby restaurants and the train station to/from Chicago. A huge thanks to him! Our lady shuttledriver also works at preparing... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines. We will gladly inform our front desk clerk and breakfast attendant of your positive feedback. It is always rewarding to hear that our guests are satisfied with our hardworking staff. Hope to see you again soon. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was very quite and comfortable. The staff was also very helpful and accommodating. The rooms are clean and bright. Restaurants, service stations and convenient stores are also within walking distance. O'Hare airport is approximately four miles to the South and transportation is available.

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Mr. Ronald We would like to thank you for staying with us at Best Western Des Plaines. We are very glad that you enjoyed the convenience of the hotel location which is within the walking distance of many stores and restaurants. We take pride in providing good customer service to our guests. Hope to see you again soon. More

Seattle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

Hotel and room were clean and presentable. Hot breakfast was minimal. Hot items were scrambled eggs, hashbrown patties (the kind you buy in the freezer section of the grocery store), and make your own waffles.

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear, Guest We would like to thank you for choosing to stay with us at the Best Western Des Plaines. We are very glad to hear that the cleanliness of your room was up to your expectation. We consistently look for ways to improve the breakfast items for the satisfaction of our guests. We hope to see you in the... More

springfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

went to Schaumburg to watched the medieval times with my family members as family reunion and they loved it and want to go back there next time . went there second times and it was closer to interstate 90 west easy to access there

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Thank you for choosing to stay with us at the Best Western Des Plaines. We are delighted to hear that your family reunion was a success and that you enjoyed one of the many attractions that we have in the near area. We hope to see you again soon. More

Middle island
Contributor
19 reviews 19 reviews
4 of 5 stars Reviewed August 10, 2014

Hotel Is great. Clean. Roomy for four people. Only thing I would say is iffy is the distance from the city. Technically it's only "20" minutes. But traffic on the highways are atrocious no mater what time it is. So adding a half or sometimes a full hour to traveling is needed. Never felt unsafe in this location and having... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you so much for sharing your experience here with us at the Best Western Des Plaines. We are glad to hear that you enjoyed our hot breakfast and safe location of the hotel. We also understand the frustration of traffic on the highways and we suggest next time you stay with us, you try out the metra... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2014

We had no idea of where to stay in this area, and were somewhat worried about what we would find. But, we had a pleasant stay! Pluses: The parking was covered and well-lit; key cards were needed to access the side door; we received a room near the elevator as we had requested; room was clean; the staff was friendly.... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines. We are committed to providing the best at our facilities and services to our guests. I have the pleasure of working with an exceptional group of people which will be very thrilled to hear such positive feedback during your stay. Hope to see you in the... More

Orange County, California
Top Contributor
57 reviews 57 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 29, 2014

Missed a connecting flight out of Chicago, so I had to spend the night close to the airport. With conventions going on (and on a Saturday night) there were few choices. The Best Western in Des Plaines had one room, and offered no AAA discount because they were almost full. The one room had a jacuzzi, so I paid almost... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are delighted to hear about your accommodation during a sold out night. Since we did not have a regular room, we put you in a hot tub room. May we ask for apology about the inconvenience caused for the shuttle service. It was purely a manual error by the front desk, where the previous guest had to... More

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Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee Street, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Des Plaines Inn 2*
Number of rooms: 50
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Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western

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