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All 10 Des Plaines hotels

BEST WESTERN Des Plaines Inn

2.0 of 5 Hotel   |   1231 Lee Street, Des Plaines, IL 60018
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Ranked #4 of 10 Hotels in Des Plaines
A recent review
5 of 5 stars reviewed yesterday
Lynn W Hawley, Pennsylvania, United States
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153 reviews from our community

Traveler rating
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    47
    32
    7
    16
See reviews for
39
36
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hawley, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for four nights on business. There was ample parking and a pleasant staff to welcome me and they were helpful and pleasant. My room was delightful and even had a Jacuzzi tub in addition to the traditional bath/shower. The room and its furnishings were clean and in great condition. The bed was very comfortable and everything that... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is extremely neat, clean, orderly. The hotel staff is very friendly and helpful. This is by far one of the best hotels I have stayed in period. It is very evident the both the owners care about their business as do the employees. I wish all hotels were this nice to stay in.

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

We are very glad you have considered us one of the best properties you have stayed at. Our staff will be delighted to hear your positive experience here at the Best Western Des Plaines. All of my team members take pride in making our guests feel comfortable while they are here. Hope to see you again in the near future. More

United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Helpful staff. Shuttle drivers were very good. They want 200 characters minimum and I have nothing more to say. They want 200 characters minimum and I have nothing more to say. so I am repeating this statement. HOW STUPID!

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Ronald, Thank you for sharing your positive experience here at the Best Western Des Plaines. We will gladly inform our staff. Also, we are very happy you enjoyed our 24 hour complimentary shuttle. Hope to see you soon again. More

clayton,california
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We picked this hotel for points on BW rewards. It's not as convenient as other property's to Ohare about 8 miles. It was quiet and was close to Sliver restaurant which we didn't really care for. Good drink prices however. The staff was very friendly and accommodating and very generous with the hotel van as far as rides to rental... More

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Thank you for staying with us at the Best Western Des Plaines. We are sorry to hear that your experience was not as you had expected. Our property is however located, only four miles from the O'hare airport. We hope you will give us a second chance to make your stay a much better one. More

Oakland, CA
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Plain, simple, clean, in the middle of nowhere. Not a destination, but useful if you are traveling through, as I was. Breakfast rather grudging. A larger selection of breads and fresh fruits would be good. If you need a shuttle from O'Hare, call. It won't come automatically. If I find myself needing to stay a night near O'Hare airport, I'll... More

Was this review helpful? Yes 1
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, I would like to thank you for staying with us at the Best Western Des Plaines. Our staff appreciates your positive feedback. Your suggestions for improving the breakfast are very helpful and we will see to implement them in the near future. Hope to see you again soon. More

Zhanjiang, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I spent two nights here to recuperate after a prolonged stay in China. The driver who picked us up at O'Hare was extremely polite and informative. The front desk personnel were quick and efficient. The beds are comfortable and our room was quiet. There is limited space for the free breakfast, however the food is good. Sausage,... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We would like to start off by thanking you for staying with us. We are very happy that you chose Best Western Des Plaines for your relaxing getaway after your trip to China. We will inform our staff about your wonderful experience. Hope to see you again soon. More

Salt Lake City, Utah
Top Contributor
106 reviews 106 reviews
57 hotel reviews
299 helpful votes 299 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Flying in late and leaving early we wanted something simple and clean and convenient. This hotel was great. They offer shuttles from the airport to their hotel and the next morning took us to the local car rental location. The room was huge. I had to go back down and ask if they had upgraded us as it looked like... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We are delighted to hear about your positive experience with us. Your detailed observations of our staff and hotel is highly appreciated. We are very happy that you and your family enjoyed the accommodations we offer such as spacious room size, indoor heated pool, and 24 hour fitness center. Hope to see you soon again. More

Morris
1 review
4 of 5 stars Reviewed September 16, 2014

We stayed here just one night but it was an excellent choice for us! The hotel was clean, quiet and comfortable. The front desk staff (Udit) went above and beyond to accommodate our needs by arranging transportation to/from the airport, nearby restaurants and the train station to/from Chicago. A huge thanks to him! Our lady shuttledriver also works at preparing... More

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for staying with us at the Best Western Des Plaines. We will gladly inform our front desk clerk and breakfast attendant of your positive feedback. It is always rewarding to hear that our guests are satisfied with our hardworking staff. Hope to see you again soon. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 12, 2014

Hotel was very quite and comfortable. The staff was also very helpful and accommodating. The rooms are clean and bright. Restaurants, service stations and convenient stores are also within walking distance. O'Hare airport is approximately four miles to the South and transportation is available.

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Mr. Ronald We would like to thank you for staying with us at Best Western Des Plaines. We are very glad that you enjoyed the convenience of the hotel location which is within the walking distance of many stores and restaurants. We take pride in providing good customer service to our guests. Hope to see you again soon. More

Seattle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

Hotel and room were clean and presentable. Hot breakfast was minimal. Hot items were scrambled eggs, hashbrown patties (the kind you buy in the freezer section of the grocery store), and make your own waffles.

Review collected in partnership with Best Western

Was this review helpful? Yes
manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear, Guest We would like to thank you for choosing to stay with us at the Best Western Des Plaines. We are very glad to hear that the cleanliness of your room was up to your expectation. We consistently look for ways to improve the breakfast items for the satisfaction of our guests. We hope to see you in the... More

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Additional Information about BEST WESTERN Des Plaines Inn

Address: 1231 Lee Street, Des Plaines, IL 60018
Phone Number:
Location: United States > Illinois > Des Plaines
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Des Plaines Inn 2*
Number of rooms: 50
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Also Known As:
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western

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