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BEST WESTERN Des Plaines Inn

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1231 Lee Street, Des Plaines, IL 60018
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BEST WESTERN Des Plaines Inn
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188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Plymouth, Indiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Desk clerk Neal went the second mile to make our stay great. Helped print a document from my flash drive and also lent me his personal phone charger when I forgot mine. The room was comfortable and also had a fridge in room.

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Hamilton, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

Very comfortable stay in this hotel for 3 nights. Close to I94, O'Hare airport, Des Plaines city and Metra train stop into Chicago. Which was perfect for us. Staff were friendly, but were unsure about the local Metra or Subway systems when asked for parking options or ride information. Shower water pressure was not very strong, but rooms were comfortable... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed her because I could leave me car here and avoid the nightmares of O'Hare. It could not have worked out better. The staff advised me as to when I needed to be at the airport for an international departure and I arrived with several minutes to spare.

Review collected in partnership with Best Western

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Eastlake, United States
1 review
3 of 5 stars Reviewed June 8, 2015

I ordered a room with a King and sofa bed. The room did not have a sofa bed because the new one they ordered would not fit. They then gave us a room with 2 queen sized beds, went into eh room, and it was already occupied. The fan in the bathroom did not work. The water pressure in the... More 

Review collected in partnership with Best Western

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Des Plaines, United States
1 review
3 of 5 stars Reviewed June 3, 2015

Hotel was fine, but wait for shuttle from airport was 50 minutes. Sunday night after 8pm there is nothing to eat within walking distance. Although only 4.5 miles to airport it takes about 30 minutes. Room was ok, staff pleasent. Parking can be a bit of a walk. Park and fly deal good, but as mentioned be prepared to wait... More 

Review collected in partnership with Best Western

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Grand Haven, Michigan
2 reviews
4 of 5 stars Reviewed May 30, 2015

The Best Western Des Plaines was a good property for me to stay at one night. It's a somewhat out-of-the-way location (particularly for someone not familiar with the Chicago area) but still pretty easy to access (and very close to O'Hare Airport). The property itself definitely is older but it's obvious that the operators do try and take care of... More 

Review collected in partnership with Best Western

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Waukegan, United States
1 review
5 of 5 stars Reviewed May 21, 2015

This hotel may be 15 minutes away but its not difficult to get there and back, especially when there is a free all day every day parking building near the convention center only a block away. I find this hotel trip to be perfect because it is not that far from the convention and they provide free wifi, complimentary breakfast... More 

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you so much for your wonderful review. We are glad you used our hotel to stay as you are attending the convention center which is nearby. Your positive feedback regarding our staff is much appreciated as our number one priority is excellent customer care.We hope to see you soon again. More 

Monona, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 20, 2015

My husband and I needed a "Park, Sleep, Fly" package when we flew out of O'Hare this spring. I searched several hotels in the area for the best rate as well as hotel decor and cleanliness, shuttle, breakfast, and parking. Some were very expensive. I went to a "park, sleep, fly" website and found a good rate for all of... More 

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, I thank you on behalf of my staff for such a detailed review. We are glad you took advantage of our Park-Sleep-Fly package which allows you to park up to 14 nights. I will gladly inform all of my staff that were complimented in your wonderful review. We hope to see you in the future again. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2015

I booked my room yesterday 5/15/15 via a third party and once I received the email I figured out the days were right but the months were wrong. It said I was to checkin on 5/15/15 (same day) and checkout the next day. I immediately called priceline and informed them that I needed to change the months. They told me... More 

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, We apologize for the inconvenience you faced with cancelling your reservation. Unfortunately, third party bookings such as priceline are non-refundable and that is why our front desk agent could not cancel your reservation. I hope you can understand us and you will give us a second chance to serve you better. More 

Dallas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

I needed a convenient place to stay in early recovery prior to entry into a sober living environment. The hotel is about a mile from the Des Plaines Alano Club, which worked out great. Great clubhouse w/serious sobriety time...not to mention warm and welcoming clubhouse. I also needed a place where I could be near an Orthodox church so that... More 

Review collected in partnership with Best Western

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manojmahapatra, General Manager at BEST WESTERN Des Plaines Inn, responded to this review

Dear Guest, Thank you for the positive feedback we have received from your end. We are glad you chose to stay here with us at the Best Western Des Plaines for your Orthodox Easter. Also we are glad your church was within the walking distance from our hotel. We hope to see you again for such a special event in... More 

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Prices are for 1 room, 2 adults
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