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Red Roof Inn Chicago - Northbrook / Deerfield

340 South Waukegan Road, Deerfield, IL 60015
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Red Roof Inn Chicago - Northbrook / Deerfield
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Red Roof Inn Chicago - Northbrook / Deerfield
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84 Reviews from our TripAdvisor Community

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Traveler rating
    27
    23
    13
    16
    5
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (24)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (13)
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There are newer reviews for Red Roof Inn Chicago - Northbrook / Deerfield
See the most recent reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2014

I liked the hotel! It is a great location for visiting chicago; not too far away, but not with the annoyance of being downtown either! Lots of local businesses to suit our needs. Even a geocache in the parking lot for quick easy grabs! The workers were very friendly and considerate, Jonny and a spanish-speaking woman. Friendly neighbors to meet... More 

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear setheardieter, Thank you for providing your feedback from your recent visit to our Red Roof Inn Northbrook/Deerfield. It’s great to know that our hotel location allowed you to enjoy Chicago. I am also glad that you enjoyed the local businesses within walking distance of our hotel. Our new team member Jonny and I are elated to know that our... More 

Buenos Aires
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed May 30, 2014

I would like to share my experience at this property. I was checked-in into an occupied room and smoking room. I requested a non-smoking room and of course vacant room. I also requested a crib and they told me that it was based on availability. Of course the hotel has no cribs. In addition I requested a blanket, never arrived.... More 

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Jose BuenosAires; Thank you for taking the time to review our hotel the Red Roof Inn-Northbrook/Deerfield. I apologize that we fell short in many aspects. We respect your comment about training because we value all of our guests; we will take any feedback positive or negative and improve for a next and better stay in the future. Please call... More 

Travelers are raving about these Deerfield hotels

Skokie, Illinois
1 review
4 of 5 stars Reviewed May 9, 2014

I lived in Red Roof Inn Deerfield/Northbrook, IL location in the past 8 days and very satisfied. Sabino and the location manage with other team members made my stay very comfortable. Red Roof Inn is not a five stars hotel, but if you would like to have a nice, quiet, clean, and convenient place to relax or work, it is... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear HCA771, We are so glad to hear that you selected our Hotel the Red Roof Inn-Northbrook/Deerfield to be your home away from home. Thank you for sharing that Sabino, my team and I provided comfort to your stay. Our recent renovation and upgrades had been done thinking in every guest like you that values a nice, clean product. I... More 

Chicago, IL
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed April 30, 2014

The Red Roof Inn is a good value for the area. It is located right off the tollway, set back in from the street. Rooms open directly to the outside. You can request a mini fridge for an an additional fee. Staff are friendly.

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Oaktonncc Thank you so much for you feedback in regards to your recent stay at our Red Roof Inn – Northbrook. We are very glad that our hotel offered a good value and location. I am delighted that you selected our newly renovated Superior King room that not only offers a micro-fridge but it also includes additional amenities such... More 

Northbrook, Illinois
1 review
5 of 5 stars Reviewed March 28, 2014

I had great service while I was here. They were very helpful and friendly. Sabino upgraded me at no charge to a Superior King room due to the room I reserved not being ready. Then when I got into my room the frig wasn't working. So I called and they immediately sent someone in to replace the whole frig! I... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear RFGrealis We truly appreciate you took the time to give us a positive feedback on your recent stay at our Red Roof Inn-Northbrook/Deerfield. I am glad that even though your room reserved was not available at the time of your arrival, we were able to upgrade you to one of our Superior King rooms, at no additional charge. I... More 

Bourbonnais, Illinois
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 9, 2014

The hotel is clean and affordable. It is a perfect place for me to stay for business purposes, but would definitely be acceptable for families. There is one person in particular, Lou, who is always ready to help the guests. Lou always greets me with a smile and goes out of his way to make my stays as comfortable as... More 

Was this review helpful? Yes 4
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mr. John Chinski Thank you for taking the time to complete a review. I appreciate your comments regarding your recent stay at the Chicago Northbrook/Deerfield Red Roof. I will make sure to share your comments with the rest of our team especially with Lou. Feedback from our guests is always welcome as we strive to continuously improve the quality... More 

Hammond, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

I was there this past week maybe It was Wednesday. I haven't been back to the property for about a year and half. I've called and asked them if they can look me in from my previous stay and confirm if they still offer direct billing for my company. The gentlemen I spoke to was Mike. He was very friendly... More 

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Anthony041975 Thank you for taking the time to give us a positive review from your recent stay at the Red Roof Inn-Deerfield/Northbrook. I am glad that your overall experience was a pleasant one; but most importantly, that one of our team members Mike made it rewarding to you by offering direct bill, bottle of water and at the room... More 

Nashville, Tennessee
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed January 16, 2014

We were traveling from Tennessee to Michigan's upper peninsula. At the last minute we decided to stop and spend the night in Chicago rather than continue driving. I checked out several reviews online (all via smartphone) and was able to book a room at a decent rate 30 minutes prior to checking in. We arrived a few minutes after midnight.... More 

Was this review helpful? Yes 5
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Chris, My team and I at the Red Roof Inn – Northbrook/Deerfield was super excited reading your review; thank you so much for that. I am glad that we were your hotel choice among others. Our mission as a team is to keep our public areas in the best presentable way possible for our valued guests like yourself, and... More 

Bowling Green, Kentucky
Level Contributor
381 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
2 of 5 stars Reviewed November 17, 2013

Checked in here after getting in late to Chicago and it was perfect for what we needed. Just a place to crash and shower in the morning. It was about 25 min from downtown Chicago and a little close to the interstate. It didn't help that our room was the closest and facing the interstate (Room 134), but the room... More 

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Thank you for your recent review. The team and I, at the Red Roof Inn - Northbrook apreciate any feedback we receive from valued customers like you. It helps us to identify any area of improvement in our service or quality. I would love to be at your service in your next stay; fell free to contact me at the... More 

Glendale, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 26, 2013

I walked into the room and thought I had traveled back to the Kennedy Presidential Years. The room was nice and warm and clean but all decore was old. They advertise flat screen TV's, ours was an old 25 inch Panasonic tube tv with bad reception and some fuzzy channels. The bathroom had a shower curtain either hung too high... More 

Was this review helpful? Yes 2
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