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All 6 Deerfield hotels

Red Roof Inn Chicago - Northbrook / Deerfield

2.0 of 5 Hotel   |   340 South Waukegan Road, Deerfield, IL 60015
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Red Roof Inn Chicago - Northbrook / Deerfield
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Ranked #6 of 6 hotels in Deerfield
A recent review
5 of 5 stars reviewed 4 weeks ago
o2travel2 Three Oaks, Michigan
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60 people have reviewed this hotel

Traveler rating
    14
    18
    12
    12
    4
See reviews for
8
7
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Three Oaks, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was amiable and efficient. The guest room was clean, attractive and a great value! It is a two-star property, i.e., rooms opened onto the outside (no elevators or interior hallways), room amenities were a basic bottle of shampoo/conditioner, packet of facial tissues, plastic cups, cable television, and clean linens (do not expect deluxe amenities or thick, luxurious bath... More

Was this review helpful? Yes 10
Manny R, Front Desk Supervisor at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear, o2travel2 Thank you very much for taking the time to give us wonderful feedback regarding your recent stay at our Roof Inn – Northbrook/Deerfield. I am very pleased to hear that your check-in was prompt, efficient and pleasant. Our staff does their best to provide exceptional customer service to every guest who stays with us. We strive to provide... More

Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 6, 2014

Tried to save on the last business trip and stayed here BUT It is cheap for a reason - it's awful. Really run down and a lot of unsavory characters hanging around. Creepy, and zero security. The maid didn't bother to clean room, no one will care that she didn't, don't waste your time or energy complaining, this is a... More

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Paris, France; Thank you for staying with us and thank you so much for you review. Your comments are very concerning and I would love to have an opportunity to speak to you. At your convenience, please contact me at the Hotel (847)205-1755. I want you to know that we take positive or negative critique very seriously and I... More

atl
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 4, 2014

Probably the cleanest hotel I've ever been in. Room spotless. Bathroom spotless. It even lacked the usual ceiling mold that is required in any RRI. Hallways are shampooed daily and smell lemony fresh. So that is impressive. My room was non smoking and its never been smoked in. Ever. Not a hint of smoke. impressive again. AC unit worked great!... More

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Idonotexist; Thank you very much for taking the time to share your travel experience at our Red Roof Inn – Northbrook/Deerfield. I am overjoyed to hear about your comments regarding our cleanliness and Maintenance. We take pride in the appearance, odor and neatness of our rooms and facility. We want all of our guests to have a quiet comfortable... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

We stayed here for 3 nights during may 16 to may 19. The room was small but clean. The location is easy to find. The GM Mirian was very helpful when I tried to find a phone for transmitting messages from my event monitor to lifeguard company( don't know why the phone didn't work in our room). The front desk... More

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear daisyandbernie; I appreciate you taking the time to write such a nice review about your recent stay at our Red Roof Inn Northbrook/Deerfield. Our goal as a team is to continue to value your loyalty and deliver exceptional service during each of your stays. The room type that you selected is just one of the rooms that we have... More

Green Bay, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stayed here for 2 nights on a business trip for my company. I’ve stayed here once before a couple of months back and they have since remodeled their rooms. They have hardwood floors which gives the room a nicer look than before. The staff was great! Manny and the General Manager were both very kind upon check in. They were... More

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Bill W. Thank you so much for placing such a nice review. I appreciate that you came back to stay at our Red Roof Inn Northbrook/Deerfield. Your feedback is very important to us because it is a reassurance that our mission to provide a quality guest experience was accomplished due to our recent renovation. It is still a work... More

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2014

I booked this trip recently for June 12-16th 2014. I was told my room rate over the phone would be 69.99 each night for two people. However, when I arrived at the hotel i was charged 89.99 for the room for two people. The GM refused to give me the rate I was promised and was extremely rude the entire... More

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Anna W; Thank you for taking the time to share your experience with us. I apologize for any inconvenience we may have caused you. I am wondering if you could contact me directly at (847)205-1755 or e-mail me at i0188@redroof.com, so I could learn more about the specifics of your stay and address appropriately. I look forward to hearing... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 7, 2014

Myself and my work crew stayed in the hotel for 10 days. 1 room was clean and comfortable the other 2 were not acceptable. One group went to check out and was slightly over the checkout time and I was charged another nights stay. The staff stating there was nothing they could do. I used to manage hotels for Accor... More

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mr. Dan W; Thank you for taking the time to write a response in regards of your recent stay at our Red Roof Inn-Northbrook/Deerfield. I understand that you were unhappy with the additional charge and I sincerely apologize for the inconvenience. We value every customer and strive to create a wonderful and affordable guest experience. I would appreciate if... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

I liked the hotel! It is a great location for visiting chicago; not too far away, but not with the annoyance of being downtown either! Lots of local businesses to suit our needs. Even a geocache in the parking lot for quick easy grabs! The workers were very friendly and considerate, Jonny and a spanish-speaking woman. Friendly neighbors to meet... More

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear setheardieter, Thank you for providing your feedback from your recent visit to our Red Roof Inn Northbrook/Deerfield. It’s great to know that our hotel location allowed you to enjoy Chicago. I am also glad that you enjoyed the local businesses within walking distance of our hotel. Our new team member Jonny and I are elated to know that our... More

Buenos Aires
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed May 30, 2014

I would like to share my experience at this property. I was checked-in into an occupied room and smoking room. I requested a non-smoking room and of course vacant room. I also requested a crib and they told me that it was based on availability. Of course the hotel has no cribs. In addition I requested a blanket, never arrived.... More

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Jose BuenosAires; Thank you for taking the time to review our hotel the Red Roof Inn-Northbrook/Deerfield. I apologize that we fell short in many aspects. We respect your comment about training because we value all of our guests; we will take any feedback positive or negative and improve for a next and better stay in the future. Please call... More

Skokie, Illinois
1 review
4 of 5 stars Reviewed May 9, 2014

I lived in Red Roof Inn Deerfield/Northbrook, IL location in the past 8 days and very satisfied. Sabino and the location manage with other team members made my stay very comfortable. Red Roof Inn is not a five stars hotel, but if you would like to have a nice, quiet, clean, and convenient place to relax or work, it is... More

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear HCA771, We are so glad to hear that you selected our Hotel the Red Roof Inn-Northbrook/Deerfield to be your home away from home. Thank you for sharing that Sabino, my team and I provided comfort to your stay. Our recent renovation and upgrades had been done thinking in every guest like you that values a nice, clean product. I... More

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Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 South Waukegan Road, Deerfield, IL 60015
Location: United States > Illinois > Lake County > Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 
Number of rooms
117

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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