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Red Roof Inn Chicago - Northbrook / Deerfield

2.0 of 5
340 South Waukegan Road, Deerfield, IL 60015
Hotel amenities
Red Roof Inn Chicago - Northbrook / Deerfield
Ranked #6 of 6 hotels in Deerfield
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39 reviews from our community

    Trip type
Traveler rating
    9
    13
    10
    6
    1
Date Rating
any town usa
1 review
3 of 5 stars Reviewed May 16, 2013 NEW

Franchise; privately owned since 2011 Spacious lobby with flat screen TV, but checked in guests asked to leave no (loitering) no chatting up the staff. Security cameras installed beyond entrances points more like a department store. Pet friendly but at what cost; One woman, a breeder passing through stays with 10 + puppies in her room and takes over the... More

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Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 22, 2013 via mobile

Problems, problems, problems. I had enough to fill an Everly Brothers song. The staff of the Red Roof were quick to jump to the rescue, however. Anyone who stays here should consider the staff first and the facilities a distant second. To begin with, the building needs some serious renovation. The first room I was in (I ended up in... More

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Brick, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

Have stayed at this inn for many years when here on business.always have had excellent service by all members of staff.room has always been clean and everything in working order or repaired as soon as I notified them.ample parking for auto,s but limited parking for semi.best if noise of highway traffic bothers you to get room on back side of... More

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Caro
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 9, 2013

Great location, easily accessible from the expressway. Very clean, comfortable beds, quiet location. Plenty of parking right in front of the room. Front desk attendant was very friendly and helpful. Check in and out was very fast.

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Staten Island, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed April 5, 2013

This is my second stay here. This time we sprung for a delux king room which cost about $10 more per day. The extra money is worth it for a king side bed and larger room. Only complaint I have is a very noisy fan in the bathroom. The decor otherwise is standard Red Roof not fancy but functional. Property... More

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1 review
2 of 5 stars Reviewed February 25, 2013

Although I may be used to staying at Marriot Hotels my fiancé and I needed a cheap getaway for the weekend. Sadly I was not pleased. The room had a musty scent and they were very stingy with pillows and towels. When asking the front desk for an extra pillow they told us they didn't have any extras. Ok. The... More

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3 of 5 stars Reviewed January 14, 2013

I stayed here for one night on business. The staff was fantastic. They arranged a cab for me as well as let me return to my old room after I had checked out to change clothes. When I checked in, they also asked if I had a preference for which floor I stayed on. Unfortunately, that's about the only good... More

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redroof188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review
January 26, 2013

Thank you for your kind words regarding our staff! We strive to make all of our guests feel welcome and it looks like we accomplished this goal with you. With respect to the building, please accept my apologies. We do our best to try to keep the hotel in the best condition possible, but sometimes we do fall short. I... More

Green Bay, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 30, 2012

I used to work in this neighborhood, so like to stay in the area when traveling between Wisconsin and Michigan. My wife and 9 month old son stayed here the summer of 2012. Simply put, the place is dated/dingy, a little spooky, and there are better options just down the street, if they're available. I say spooky because my wife... More

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redroof188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review
October 31, 2012

Thank you for choosing the Red Roof Inn Chicago Northbrook/Deerfield during your stay this past summer. I am sorry to hear you found it spooky. If there is ever a concern with respect to guests wandering around the hotel or any other concern that may make you feel uneasy, please call the front desk and we will address the issue... More

Queens Village, New York
1 review
5 of 5 stars Reviewed October 19, 2012

My husband and I stayed for a week at the Red Roof Inn, Northbrook, IL. We had the most pleasant stay. The staff was kind and efficient. Yes, the room was small, but it was clean. No, we didn't have enough towels or toilet paper, but the second I asked, before I hung up the phone, maintenance was at my... More

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redroof188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review
October 22, 2012

Thank you for your kind words! I am glad to hear that we were able to meet your needs and that you found our staff helpful. Our goal is to make every guest's stay a great one and it sounds like we accomplished this goal with you. Thank you again, Nathan Gavzer General Manager More

Staten Island, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed October 3, 2012 via mobile

Hotel is fine for short stays but the regular rooms are tiny and they are very stingy with the towels pillows and soap. Staff is friendly but a little hard to understand on the phone. Will try the King. Size room when I return next year.

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redroof188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review
October 9, 2012

Thank you for your response. While we do try to accommodate all of our guests needs, we may, on occasion run short on supplies. Please accept my apologies for this. We look forward to seeing you next year. Thank you, Nathan Gavzer General Manager More

 
 
 
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Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Chicago - Northbrook / Deerfield Hotel
Red Roof Inn Northbrook
Northbrook Red Roof Inn
Address: 340 South Waukegan Road, Deerfield, IL 60015
Region: United States > Illinois > Lake County > Deerfield
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Deerfield
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 
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Red Roof Inn Chicago - Northbrook / Deerfield
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