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Red Roof Inn Chicago - Northbrook / Deerfield

340 South Waukegan Road, Deerfield, IL 60015
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Red Roof Inn Chicago - Northbrook / Deerfield
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Red Roof Inn Chicago - Northbrook / Deerfield
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71 reviews from our community

Traveler rating
    18
    21
    13
    14
    5
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14
7
14
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staten Island, New York
Contributor
16 reviews 16 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our go to Motel in the Evanston area Pet friendly rooms with wood floors. Helpful staff and a reasonably convenient location make this good choice for our needs when we visit our family at least once sometimes twice a year. Only suggestion we have is that they use a lighter finish on the wood so it's easier to... More 

Was this review helpful? Yes
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Joe32348682; Thank you so much for the time given to post a review. Our Hotel Red Roof Inn – Northbrook/Deerfield is pleased to hear that you had a pleasant experience and that we are your hotel choice when needed. We also wanted to thank you and welcome your feedback about the flooring; believe me, we appreciate any suggestions and... More 

Toronto, Canada
Top Contributor
88 reviews 88 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 3, 2015

I was on a long distance, business road trip driving my Tesla. I had to select some high end hotels because they had electric car chargers. The stop at Red Roof Inn was not budgeted and I picked the cheapest place in the area. Red Roof Inn didn't just exceed my expectations, the overall experience exceeded most of the other... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear AdventureArt; Your review about your recent stay at our Red Roof Inn Northbrook/Deerfield is very much appreciative. We are truly honored that you selected our hotel among other high end choice of hotels and that we are at the same level and better priced than our competitors. We currently have a 30% promotional rate that is well noticed and... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2015

Not only is the Manager, Miriam Leon a liar, she will go as far as lying to Hotels.com that you hit her front desk person to keep from returning your money. Aren't there cameras to witness this sort of behavior? Wouldn't she call the police if anyone on her staff was physically threatened? This is after she throws you out... More 

Was this review helpful? Yes 2
Mirian L, Owner at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear grapefruit922 We appreciate your time given to post a review about your stay at our Red Roof Inn. We certainly respect your feelings and out of respect to you, we wont comment on your post; but I want you to know that, I am open for fututre conversations about the situation if you wish to contact me directly. Codialy;... More 

utah
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 7, 2015

The pros...service was very nice and efficient at checking, the room was clean, good location for our needs, the bed was comfortable, and the price was economical. What could have been better...the room is in need of updating, sink was cracked, could of had more than the bare minimum of towels provided, not well sound-insulated from traffic noise. This place... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Utah Traveldude; Your kind words said it all, our Red Roof Inn Northbrook/Deerfield offers just that: great service, comfortable, clean product at affordable price. I have great news for you and other guests, we have more upgrades and renovation currently in place. I can also assure you that the cracked sink will be replaced in no time and please... More 

Monterey, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Marriott's Residence Inn, where I was staying on a recent business trip to Deerfield, was booked; therefore, I had to find another accommodation local to Deerfield, Illinois. I came upon the Red Roof Inn. While I have stayed at another Red Roof Inn in Secaucus, New Jersey, for business, my experience at this Red Roof Inn was incredible. From the... More 

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Randolph S H Thank you for taking the time to provide such a nice review about your recent stay at our Red Roof Inn – Northbrook/Deerfield. I am glad that we earn your trust and business, it truly means the world to us. As you stated in your nice review, our continues improvement and renovation it’s been taken place... More 

1 review
5 of 5 stars Reviewed December 29, 2014

My stay at this hotel has been very pleasant and Miriam and her staff have always been extremely helpful and courteous in every way. The rooms are kept very clean and any needs are taken care of very quickly. Upgrades are being made and I understand more are to come which have added to the hotel's appearance. I would definitely... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Diane R Wow, your review is amazing and at the same time it reflects the mission that we currently have at our Red Roof Inn - Northbrook/Deerfield. From the front to the back of the house, we are always committed to provide the best service possible and always thinking in every valued guest like you. We are so happy... More 

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed November 17, 2014

The Red Roof Inn Northbrook/Deerfield is always clean, convenient, and enjoyable. The location, NFL network and HBO are a big plus for me. The beds and climate control are great, and the wireless has been improved a great deal.

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mark P; I could not be any happier as reading your great review. My team and I truly appreciate you taking the time to post such a nice review about your recent stay at our Red Roof Inn – Northbrook/Deerfield. I am glad that you always enjoy your stay and most importantly that you find our Hotel clean and... More 

Upland, California
Top Contributor
54 reviews 54 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 21, 2014

This Red Roof Inn did not have microwave or refrigerator in thier double bed rooms. No continental breakfast. We were there for a week and did not know they don't clean the room everyday. There were no places to eat close to the hotel.

Was this review helpful? Yes 2
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear, luv2travel0218 Thank you so much for staying at our Red Roof Inn Northbrook/Deerfield. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests. Unfortunately, our double bed rooms currently do not come with a fridge/microwave. I... More 

1 review
2 of 5 stars Reviewed September 19, 2014

This hotel is right by highway 94 that leads into the Edens Expressway. There is 24/7 traffic on the highway which I found annoying. The room I had was OK, nothing special. Could not really control the heat very well. I asked for a mini-fridge and they said they could not provide me with one. I have not had that... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Marty L, Thank you very much for taking the time to review our Red Roof Inn - Deerfield/Northbrook location. I am very sorry about your recent experience here at our location. We strive to create a warm and welcoming environment for all of our guests. I apologize for your wait at the front desk as well as the various... More 

Sayreville, NJ
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

I grew up on the North Shore and always passed by this hotel; yet no one I knew had ever stayed. We stayed for 6 nights on a trip home to visit family & friends, so no doubt the location was perfect for us. There were mixed reviews upon reading it, but we figured that for the price (and the... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Sharon B; The team and I at Red Roof Inn- Deerfield/Northbrook appreciate very much for posting such a glowing review. I am delighted to hear that you choose us for your lodging needs. At Red Roof Inn we strive to provide a high quality room at a reasonable price with the best service possible. I am also very pleased... More 

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