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Red Roof Inn Chicago - Northbrook / Deerfield

2.0 of 5 340 South Waukegan Road, Deerfield, IL 60015
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Red Roof Inn Chicago - Northbrook / Deerfield
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Red Roof Inn Chicago - Northbrook / Deerfield
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69 reviews from our community

Traveler rating
    17
    20
    13
    14
    5
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13
7
14
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • English first
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    (69)
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    (15)
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    (19)
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New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Not only is the Manager, Miriam Leon a liar, she will go as far as lying to Hotels.com that you hit her front desk person to keep from returning your money. Aren't there cameras to witness this sort of behavior? Wouldn't she call the police if anyone on her staff was physically threatened? This is after she throws you out... More 

Was this review helpful? Yes 1
utah
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The pros...service was very nice and efficient at checking, the room was clean, good location for our needs, the bed was comfortable, and the price was economical. What could have been better...the room is in need of updating, sink was cracked, could of had more than the bare minimum of towels provided, not well sound-insulated from traffic noise. This place... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Utah Traveldude; Your kind words said it all, our Red Roof Inn Northbrook/Deerfield offers just that: great service, comfortable, clean product at affordable price. I have great news for you and other guests, we have more upgrades and renovation currently in place. I can also assure you that the cracked sink will be replaced in no time and please... More 

Monterey, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Marriott's Residence Inn, where I was staying on a recent business trip to Deerfield, was booked; therefore, I had to find another accommodation local to Deerfield, Illinois. I came upon the Red Roof Inn. While I have stayed at another Red Roof Inn in Secaucus, New Jersey, for business, my experience at this Red Roof Inn was incredible. From the... More 

Was this review helpful? Yes 1
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Randolph S H Thank you for taking the time to provide such a nice review about your recent stay at our Red Roof Inn – Northbrook/Deerfield. I am glad that we earn your trust and business, it truly means the world to us. As you stated in your nice review, our continues improvement and renovation it’s been taken place... More 

1 review
5 of 5 stars Reviewed December 29, 2014

My stay at this hotel has been very pleasant and Miriam and her staff have always been extremely helpful and courteous in every way. The rooms are kept very clean and any needs are taken care of very quickly. Upgrades are being made and I understand more are to come which have added to the hotel's appearance. I would definitely... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Diane R Wow, your review is amazing and at the same time it reflects the mission that we currently have at our Red Roof Inn - Northbrook/Deerfield. From the front to the back of the house, we are always committed to provide the best service possible and always thinking in every valued guest like you. We are so happy... More 

Columbus, Ohio
2 reviews
5 of 5 stars Reviewed November 17, 2014

The Red Roof Inn Northbrook/Deerfield is always clean, convenient, and enjoyable. The location, NFL network and HBO are a big plus for me. The beds and climate control are great, and the wireless has been improved a great deal.

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mark P; I could not be any happier as reading your great review. My team and I truly appreciate you taking the time to post such a nice review about your recent stay at our Red Roof Inn – Northbrook/Deerfield. I am glad that you always enjoy your stay and most importantly that you find our Hotel clean and... More 

Upland, California
Top Contributor
54 reviews 54 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 21, 2014

This Red Roof Inn did not have microwave or refrigerator in thier double bed rooms. No continental breakfast. We were there for a week and did not know they don't clean the room everyday. There were no places to eat close to the hotel.

Was this review helpful? Yes 3
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear, luv2travel0218 Thank you so much for staying at our Red Roof Inn Northbrook/Deerfield. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests. Unfortunately, our double bed rooms currently do not come with a fridge/microwave. I... More 

1 review
2 of 5 stars Reviewed September 19, 2014

This hotel is right by highway 94 that leads into the Edens Expressway. There is 24/7 traffic on the highway which I found annoying. The room I had was OK, nothing special. Could not really control the heat very well. I asked for a mini-fridge and they said they could not provide me with one. I have not had that... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Marty L, Thank you very much for taking the time to review our Red Roof Inn - Deerfield/Northbrook location. I am very sorry about your recent experience here at our location. We strive to create a warm and welcoming environment for all of our guests. I apologize for your wait at the front desk as well as the various... More 

Sayreville, NJ
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

I grew up on the North Shore and always passed by this hotel; yet no one I knew had ever stayed. We stayed for 6 nights on a trip home to visit family & friends, so no doubt the location was perfect for us. There were mixed reviews upon reading it, but we figured that for the price (and the... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Sharon B; The team and I at Red Roof Inn- Deerfield/Northbrook appreciate very much for posting such a glowing review. I am delighted to hear that you choose us for your lodging needs. At Red Roof Inn we strive to provide a high quality room at a reasonable price with the best service possible. I am also very pleased... More 

Collinsville, Oklahoma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed September 9, 2014

The room was nice and the staff were friendly. Although we reserved our room in advance they could not give us a ground floor room, which is what we asked for. They are also a pet friendly hotel. The only concern I had was the area, it was fine for me but I wouldn't let my wife walk out to... More 

Was this review helpful? Yes
Mirian L, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Troy M Thank you very much for taking the time to review our Red Roof Inn - Deerfield/Northbrook location. I am very glad that you had a pleasant stay with us. We do our best to ensure quality customer service to all of our guests. Our mission is to provide our guests with a clean, comfortable room with great... More 

Three Oaks, Michigan
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 26, 2014

Check in was amiable and efficient. The guest room was clean, attractive and a great value! It is a two-star property, i.e., rooms opened onto the outside (no elevators or interior hallways), room amenities were a basic bottle of shampoo/conditioner, packet of facial tissues, plastic cups, cable television, and clean linens (do not expect deluxe amenities or thick, luxurious bath... More 

Was this review helpful? Yes 11
Manny R, Front Desk Supervisor at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear, o2travel2 Thank you very much for taking the time to give us wonderful feedback regarding your recent stay at our Roof Inn – Northbrook/Deerfield. I am very pleased to hear that your check-in was prompt, efficient and pleasant. Our staff does their best to provide exceptional customer service to every guest who stays with us. We strive to provide... More 

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Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 South Waukegan Road, Deerfield, IL 60015
Location: United States > Illinois > Lake County > Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn

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