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Chicago Marriott Suites Deerfield

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Two Parkway North, Deerfield, IL 60015
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1 room 1 guest
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Chicago Marriott Suites Deerfield
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182 Reviews from our TripAdvisor Community

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    74
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (33)
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Algonquin, Illinois
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for weekend get away. Room was nice and we really liked the separate living room from the bedroom. We also liked the vanity area separate from the bathroom. The room was very quite. No loud doors or showers to keep or wake you up. Close drive to many of the north shore towns. The... More 

Was this review helpful? Yes
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear JonLITH, Thank you for your review. We appreciate your positive comments and look forward your return visit when you travels bring you back to the Deerfield area. Thank you, Marc Lindblom Mananager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Basically this hotel looks nice, has nice lobby, food, etc. Its basically a businessmans hotel due to he companies surrounding the location. The rooms have a ac/heat system thats either heat or air and you cannot switch them. So in summer room is freezing and only choice is to shut down the system and during the night broil. Worst system-and... More 

Was this review helpful? Yes
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear Joel T, Thank you for your feedback. I did discuss your concerns with you this morning before your departure. If you would like to further discuss you may reach at me 847-405-5248. Thank you, Marc Lindblom More 

Columbus, Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were in an accessible room and the roll in shower did not function the phone in the bath rang constantly. When we arrived the phone on the desk waa dismantled we quickly realized why. The doorknob on the french doors was hanging off. Overall the suite though comfortable and clean was sub par for the price and did not... More 

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Wisconsin
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was nicely updated. Some of the hallmarks of old, like the shower door, remain. The room was clean, the breakfast was delicious and the staff was excellent. One small annoyance is the only way we found into the workout room was through the restaurant. By the way, the work out room was EXCELLENT!!!!

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Blaine, Minnesota
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice & staff was friendly. Unfortunately for us they had a youth soccer convention at the hotel as well. The hotel was loud & our room was by the ice maker. Made for a loud night. Room was nice, bed was comfy & shower was clean & hot.

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We throughly enjoyed our stay while visiting for my daughter-in-law's Naval Graduation. Kamryn was extremely helpful when I was having problems printing the parking pass. All the staff were very helpful with directions to places to eat and getting coffee when needed. We will plan on staying here again when we come back for the next family's graduation.

Was this review helpful? Yes
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Janna K. I am very pleased that your stay with us was enjoyable. I will pass your comments on to Kamran and the entire staff. Should your travels bring you back to the Chicagoland area, we hope you will consider us again. Thank you and safe travels. More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This place was very clean and the staff were super helpful with directions and general "out of owner" questions. There's a nice gym on site. The room was perfect for my family! Perfect place to stay when in North Chicago.

Was this review helpful? Yes 1
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

Packed 504, I am very glad that you and your family enjoyed your time with us. Hopefully, you will return to our property for all of your future stays. We are looking forward to seeing you in the near future. Thank you. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our son was sleeping on thesofa bed and when we went to open it we found disgusting sheets with food crumbs that they obviously didn't change from the people before us. To top that off, when we called the front desk for new sheets and blanket he said it would take a while since only he was working the desk.... More 

Was this review helpful? Yes 2
DeerfieldMarriott, Manager at Chicago Marriott Suites Deerfield, responded to this review

Dear Pottsie28, Thank you for your feedback. My sincerest apologies for your experience. I have shared your feedback with our housekeeping staff and they will be addressing the issues that you had. This is not a normal experience at our location and we will address this moving forward. Thank you, Marc Lindblom Manager More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel's renovations are absolutely beautiful and almost all the services and amenities are great. The only thing keeping me from giving this hotel 5 stars is the afternoon shuttle bus driver, Albert. Albert is extremely aggressive with the guests to the point where it verges on sexual harassment with some of the women guests. It's absolutely disgusting. He also... More 

Was this review helpful? Yes 2
Tyrone C, Front Office Manager at Chicago Marriott Suites Deerfield, responded to this review

John R., I apologize for your concerns regarding one of the employees. I have discussed his approach with our guests to ensure that this is an isolated event. I am glad that you were satisfied with our renovations and we are looking forward your return trip. More 

Brooklyn, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2015

Excellent check in and check out. Customer service from the front desk early in the morning to late in the evening. Marco, evening front desk agent was wonderful, Bridget and Migdalia(hope i spelled it right) were very good and personable during breakfast. I had the buffet($15) and it was worth it. Omlete station and all you can eat and drink(non... More 

Was this review helpful? Yes 2
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