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Hyatt Deerfield

3.5 of 5 1750 Lake Cook Road, Deerfield, IL 60015
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Hyatt Deerfield
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Hyatt Deerfield
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224 reviews from our community

Traveler rating
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    28
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clarksville, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 16, 2014

We stayed at this hotel for our niece's wedding. The rooms were very comfortable, and the hotel had a nice bar and restaurant. It is conveniently located just off of 294, and not far from O'Hare. The fitness room was well equipped, but small. The pool and Jacuzzi was great.

Was this review helpful? Yes
101610A, Assistant to the General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Karen D., Thank you for taking the time to provide us with your feedback. I am pleased to hear about your great experience during your stay. If you are ever back in the area, I invite you and your family to come back and stay with us at Hyatt Deerfield. Anne Grant More 

Boston, Massachusetts
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 4, 2014

I am here a lot for business and over the years I have found the hotel to be friendly, efficient and a very good choice if one is on business around the Northern suburbs. Has a restaurant and bar and exercise facilities. Very friendly and long term staff are very helpful.

Was this review helpful? Yes
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Pat P, Thank you for providing us with your feedback. We really appreciate it. I am so happy to hear about your great experience while staying with us. If you are ever back in the area for business, I hope you choose to come back and stay with us at the Hyatt Deerfield. Hope to see you again soon. Anne... More 

Norwalk, Connecticut
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 4, 2014

Expecting the quality of Hyatt service that I have experienced elsewhere (Shanghai, etc.), this hotel was a great disappointment. The two biggest deficits of this property is it's infrastructure and the poor quality of the weekend front desk staff. When unable to get hot water in my room after letting it run for 10 minutes, I called the front desk... More 

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101610A, Assistant to the General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Mell92, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as efficient as our standards demand. You can be confident that we will address your concerns and take care of them so that others do not have this experience. Again, thank you for making... More 

Ankeny, Iowa
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 29, 2014

Checked in for one night on a road trip. Came in around midnight and was concerned at first given the long line. fortunately the front desk agent was very efficient and kind. She got through the line quickly and recognized my Diamond status. Unfortunately no suite upgrade (had to hope right!) but given free breakfast. Got a good night's sleep... More 

Was this review helpful? Yes
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

GeraldZIA, Thank you for your feedback. I am happy that our staff was able to assist you in a quick and efficient manner. Next time you are in the Deerfield area, we hope you choose to stay with us again. Anne Grant Assistant to General Manager & Director of Sales More 

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 23, 2014

I stayed here with my husband and sister and we had a wonderful stay. We were booked in for two nights and extended for an extra two. My husband and I had one full size bed which was very comfortable and my sister had the pull out sofa bed which she said was also very comfortable. It was probably the... More 

Was this review helpful? Yes 1
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Amanda W., Thank you so much for your feedback. I am pleased to hear that your stay with us was "fantastic"! Whenever you are back in the USA and find yourself around this area again, I hope you choose the Hyatt Deerfield. We look forward to seeing you again soon. Anne Grant Assistant to General Manager & Director of Sales... More 

Russellville, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2014

Through 2011 my office was next door and I often traveled to work in the office and stayed in this hotel many many many nights and it was very nice. Over the last 3 years, I have stayed there several times since then and it has gone straight downhill. They remodeled the lobby (it didn't need it) and then downgraded... More 

Was this review helpful? Yes
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

LisaBChicagoIL, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean and prepared as our standards demand. You can be confident that we will address your concerns and take care of them so that others do not have this experience. Again, thank you... More 

Krakow
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 14, 2014 via mobile

I stayed here for a week, travelling on business. The first impression was good - room was clean and looked OK although the furniture is a bit dated, but then bit by bit it went downhill... Air conditioning in my room made horrible noise, I could not leave it on for the night because it was too loud to sleep.... More 

Was this review helpful? Yes
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Marek N., Thank you for taking the time and effort to share your experience during your stay. We take all of our feedback very seriously. We value you as a guest, and I do want you to know that your concerns are our concerns! If and when you come back to this area for business, or perhaps a vacation, we... More 

Jefferson City, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

Modern but cozy space. Very comfy bed and pillows. My husband found online for under $100.00. Perfect. I would recommend this hotel to everyone. The lobby was huge and welcoming. We loved it and would stay here again in a heartbeat.

Was this review helpful? Yes 2
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Jeurop, Thank you so much for your feedback. We are so happy you enjoyed your stay with us and hope to see you back again soon. Anne Grant Assistant to General Manager & Director of Sales Hyatt Deerfield More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Hyatt is a higher end brand and will cost more than many are willing to spend. The staff of the Hyatt were extremely helpful. When we first checked into our room the television did not work. Since we had yet to bring up our luggage and we're only in the room for less than 10 minutes, the front desk allowed... More 

Was this review helpful? Yes 1
101610A, General Manager at Hyatt Deerfield, responded to this review

yotegrads- Thank you for taking the time to review the hotel. I'm sorry your TV wasn't working upon check-in, but I'm glad my staff was able to rectify the situation... We never should have put you in a room with a faulty TV. Thank you for your patience! Adam Patenaude General Manager More 

Lille, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 27, 2014

Second stay in this Hyatt. Great facilities: gym & swimming pool, great customer service with free shuttles to go nearby businesses. Front-desk staff is very helpful and friendly. Rooms are okay. Decent restaurant. 30mins from O'hare.

Was this review helpful? Yes
101610A, General Manager at Hyatt Deerfield, responded to this review

Olivier D: Thanks for the great feedback... Hope to see you again soon! Adam Patenaude General Manager More 

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Additional Information about Hyatt Deerfield

Address: 1750 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Deerfield 3.5*
Number of rooms: 301
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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