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All 6 Deerfield hotels

Hyatt Deerfield

3.5 of 5 Hotel   |   1750 Lake Cook Road, Deerfield, IL 60015
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Ranked #3 of 6 Hotels in Deerfield
A recent review
3 of 5 stars reviewed 2 weeks ago
Kristopher K Raleigh, North Carolina
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214 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Top Contributor
130 reviews 130 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a loyal Hyatt guest and have come to expect certain behaviors when I stay at a Hyatt. This visit left me flat. The heat unit did not work in the room and the sink stopper was disconnected. The following morning I brought these items to the attention of the gentleman at the desk and his response was I'm... More

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101610A, Assistant to General Manager and Director of Sales at Hyatt Deerfield, responded to this review

Kristopher K., I appreciate you taking the time to share your feedback. I apologize for the inconveniences experienced during your stay. We value you as a guest, and I do want you to know that your concerns are our concerns. Please stay with us again soon so we can demonstrate our commitment to providing our guests with comfort and quality... More

Union, Missouri
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here over Halloween weekend and were very happy with our stay. We stayed in a double bed room for myself, wife, 12 y/o son and 16 y/o daughter for the Navy Bootcamp Graduation. Location was approx. 15 minutes from RTC Greatlakes. Check in was easy, quick and friendly and had our room within minutes of... More

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101610A, Assistant to General Manager and Director of Sales at Hyatt Deerfield, responded to this review

Shaffers10, Thank you for taking the time to share your feedback. I am pleased to hear about your great experience while staying with us. I will however touch base with our staff regarding the issues in the lobby so we can prevent things like this from happening in the future. We look forward to seeing you again soon. Sincerely, Anne... More

Clarksville, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 16, 2014

We stayed at this hotel for our niece's wedding. The rooms were very comfortable, and the hotel had a nice bar and restaurant. It is conveniently located just off of 294, and not far from O'Hare. The fitness room was well equipped, but small. The pool and Jacuzzi was great.

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101610A, Assistant to the General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Karen D., Thank you for taking the time to provide us with your feedback. I am pleased to hear about your great experience during your stay. If you are ever back in the area, I invite you and your family to come back and stay with us at Hyatt Deerfield. Anne Grant More

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 4, 2014

I am here a lot for business and over the years I have found the hotel to be friendly, efficient and a very good choice if one is on business around the Northern suburbs. Has a restaurant and bar and exercise facilities. Very friendly and long term staff are very helpful.

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101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Pat P, Thank you for providing us with your feedback. We really appreciate it. I am so happy to hear about your great experience while staying with us. If you are ever back in the area for business, I hope you choose to come back and stay with us at the Hyatt Deerfield. Hope to see you again soon. Anne... More

Norwalk, Connecticut
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 4, 2014

Expecting the quality of Hyatt service that I have experienced elsewhere (Shanghai, etc.), this hotel was a great disappointment. The two biggest deficits of this property is it's infrastructure and the poor quality of the weekend front desk staff. When unable to get hot water in my room after letting it run for 10 minutes, I called the front desk... More

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101610A, Assistant to the General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Mell92, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as efficient as our standards demand. You can be confident that we will address your concerns and take care of them so that others do not have this experience. Again, thank you for making... More

Ankeny, Iowa
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2014

Checked in for one night on a road trip. Came in around midnight and was concerned at first given the long line. fortunately the front desk agent was very efficient and kind. She got through the line quickly and recognized my Diamond status. Unfortunately no suite upgrade (had to hope right!) but given free breakfast. Got a good night's sleep... More

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101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

GeraldZIA, Thank you for your feedback. I am happy that our staff was able to assist you in a quick and efficient manner. Next time you are in the Deerfield area, we hope you choose to stay with us again. Anne Grant Assistant to General Manager & Director of Sales More

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 23, 2014

I stayed here with my husband and sister and we had a wonderful stay. We were booked in for two nights and extended for an extra two. My husband and I had one full size bed which was very comfortable and my sister had the pull out sofa bed which she said was also very comfortable. It was probably the... More

Was this review helpful? Yes 1
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Amanda W., Thank you so much for your feedback. I am pleased to hear that your stay with us was "fantastic"! Whenever you are back in the USA and find yourself around this area again, I hope you choose the Hyatt Deerfield. We look forward to seeing you again soon. Anne Grant Assistant to General Manager & Director of Sales... More

Russellville, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2014

Through 2011 my office was next door and I often traveled to work in the office and stayed in this hotel many many many nights and it was very nice. Over the last 3 years, I have stayed there several times since then and it has gone straight downhill. They remodeled the lobby (it didn't need it) and then downgraded... More

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101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

LisaBChicagoIL, I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean and prepared as our standards demand. You can be confident that we will address your concerns and take care of them so that others do not have this experience. Again, thank you... More

Krakow
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 14, 2014 via mobile

I stayed here for a week, travelling on business. The first impression was good - room was clean and looked OK although the furniture is a bit dated, but then bit by bit it went downhill... Air conditioning in my room made horrible noise, I could not leave it on for the night because it was too loud to sleep.... More

Was this review helpful? Yes
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Marek N., Thank you for taking the time and effort to share your experience during your stay. We take all of our feedback very seriously. We value you as a guest, and I do want you to know that your concerns are our concerns! If and when you come back to this area for business, or perhaps a vacation, we... More

Jefferson City, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

Modern but cozy space. Very comfy bed and pillows. My husband found online for under $100.00. Perfect. I would recommend this hotel to everyone. The lobby was huge and welcoming. We loved it and would stay here again in a heartbeat.

Was this review helpful? Yes 2
101610A, Assistant to General Manager & Director of Sales at Hyatt Deerfield, responded to this review

Jeurop, Thank you so much for your feedback. We are so happy you enjoyed your stay with us and hope to see you back again soon. Anne Grant Assistant to General Manager & Director of Sales Hyatt Deerfield More

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Additional Information about Hyatt Deerfield

Address: 1750 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Deerfield 3.5*
Number of rooms: 301
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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