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All 6 Deerfield hotels

Embassy Suites North Shore / Deerfield

3.5 of 5 Hotel   |   1445 Lake Cook Road, Deerfield, IL 60015
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Ranked #1 of 6 Hotels in Deerfield
Certificate of Excellence 2014
GreenLeadersGold level
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369 reviews from our community

Traveler rating
    197
    105
    51
    11
    5
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133
54
9
125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MIDWEST
Top Contributor
68 reviews 68 reviews
28 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed yesterday NEW

Furnishings appear new and fresh. Our Suite had a sitting room with desk, couch, and tv. The bedroom had its own tv. The shower was larger than some bathrooms we've seen in other hotels. Slept very comfortably. The free breakfast has a lovely omelet bar where you stand in line, order your omelet's ingredients and have it on your plate... More

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed at this hotel for a wedding in north Chicago. Hitel is kind of hidden but is well worth the effort. Great staff, rooms and service. No restaurant a with in walking distance but but several within a mile or two. Hotel has restaurant onsite but we did not use. Great pool and fitness room and cost was very good.... More

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Perry, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

Skip the evening reception unless you like cheese, nacho chips and low quality beverages. Staff was very friendly and helpful. The shuttle would take you anywhere within three miles. Nothing within walking distance of hotel. Breakfast was very good.

Review collected in partnership with Embassy Suites Hotels

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Des Moines, Iowa
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this property on short noticed after being "bumped" from an overbooked hotel in northbrook. The hotel was booked solid, but the front desk staff and hospitality team were top notch. We truly appreciated the attention, care and consideration displayed by all service personnel. Our room was fine- clean, comfortable, and relaxing. But the service here is what... More

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Michael P, Thank you for staying with us and for your glowing review of the service team at the hotel. Our mission promise is Gracious, engaging and caring...making a difference in the lives of others in ways both big and small and it is wonderful to see that the staff took very good care of you. My hope is... More

Carmel, Indiana
Contributor
20 reviews 20 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night with two rooms. Carpet in both rooms was very dirty. Do NOT upgrade to the premium package because all that gets you is a coupon code to a vending machine that is not well stocked. Staff was very nice but you would be better off at the Westin in Wheeling or the Renaissance in... More

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Matt B, Thank you for staying with us and also for providing your feedback. I was concerned to read your comments regarding the premium floor suites and will follow-up with the team to make certain that they are advising guests of the benefits of the premium suites. The premium floor includes our highest tier of WiFi, bottled waters, upgraded... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at many Embassy Suites and this was my least favorite experience. The room was reasonably clean. The bathroom was clean. My problem was that there was a defective light fixture in the bedroom that disrupted my rest. I reported the problem to the front desk, twice, yet no one ever came to repair the fixture. The exercise room... More

Review collected in partnership with Embassy Suites Hotels

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear ZoeZane, Thank you for staying with us and for providing feedback regarding your visit. We strive to make certain that every guest has a fantastic visit and I was disappointed to hear that not everything was great with your stay. I will review your comments with the team to make certain we correct the items mentioned and thank you... More

ELMHURST
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Celebrating our 31st wedding anniversary so were looking for a quality, quiet hotel to relax. That's what we found att his Embassy Suite. Very nice one night stay. Room was very spacious and clean. Hotel appearance is very nice inside and the morning breakfast had a wide variety of food. Nice touch on the omelet bar.

Review collected in partnership with Embassy Suites Hotels

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Northbrook, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent, clean and comfortable hotel. Great breakfast buffet and evening reception. The pool is warm and nice!! The beds and room were clean and comfortable. Great staff that went out of the way to make our stay lovely!

Review collected in partnership with Embassy Suites Hotels

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Accomondations and service at Embassy Suites was very good and made my business trip enjoyable. Complimentary evening recetion with appetizers and drinks before our group went out for dinner was a good time.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My Company, The Exercise Coach, held it's annual franchise meeting at The Embassy Suites, Deerfield. It was a 10 out of 10! The meeting accommodations, the rooms, the staff, the food! All was outstanding. Our franchise owners all raved about their time at the hotel. I'd highly recommend this hotel simply for your room needs, or for your meeting needs.

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Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites

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