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All 6 Deerfield hotels

Embassy Suites North Shore / Deerfield

3.5 of 5 Hotel   |   1445 Lake Cook Road, Deerfield, IL 60015
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Embassy Suites North Shore / Deerfield
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81%
Ranked #1 of 6 hotels in Deerfield
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Buffalo51 Belmont, North Carolina
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268 people have reviewed this hotel

Traveler rating
    146
    72
    38
    8
    4
See reviews for
97
38
7
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Belmont, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My experience at the Embassy Suites Hotel could not have been better. My suite was sequestered and quiet. Additionally, my room was spacious and very clean. The staff couldn't have been more helpful. They made sure I had everything I needed: road directions, where to find good food, and even warned me about having change for tolls in Illinois. When... More

Review collected in partnership with Embassy Suites Hotels

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Jacksonville Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

When my co-worker and I checked in this week we were greeted by name by Jessica and she had arranged my profile to ensure or help for me to get my preferred room. When my co-worker saw what happened she offered to adjust his profile to do this same thing for him. As we stay here weekly, we are used... More

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Kent, United States
1 review
4 of 5 stars Reviewed 1 week ago

A beautiful hotel with a lot of great amenities! The only downside was the attentiveness of the staff. The willingness of the staff to work towards solutions to my problems was not there! When you are staying at a hotel like this and you are an Honors Member, you expect more!

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Centerville, Ohio
Top Contributor
154 reviews 154 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here while in town for a wedding. The staff was all very nice. They have the shuttle that can take you places within a 3 mile radius. We used it to get to and from the wedding, which was nice. The breakfast was good, the omelets stand was very efficient even though there was always a line. We... More

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MSP
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here on a family trip to Chicago. Loved the atrium in the center of hotel. Very clean rooms, lobby, breakfast area, and nightly reception. With 3 kids the free breakfast is priceless and the choices were great. Location was out of the way, which we like and access to the city was just fine.

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Salina
Top Contributor
214 reviews 214 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not one person would smile or say thank you during my stay. The room was okay, stains on the carpet and chair, the breakfast and social were good, but no one would acknowledge you. Very disappointing as this location has great possibilities.

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Smiller560, Thank you for speaking with me this afternoon regarding your visit and I sincerely apologize for your experience. What you experienced is well below our genuine and caring service and I will share your feedback with the team to make certain every guest is greeted and in warm and friendly manner. My hope is that you will give... More

Vestal, NY
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've chosen to stay at this hotel many times for business travel. The staff is extremely helpful. The hotel is in a good location - very close to the highway. The rooms have always been clean. I enjoy the complimentary breakfast and the 2 hour complimentary reception each weeknight. Have eaten at the restaurant in the hotel and the food... More

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St. Peters, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was pretty clean and the complimentary breakfast and drink reception was a nice plus. There weren't any frills or bells and whistles but it was still a pleasant place to retreat at night. I think the price was pretty fair for the accommodations.

Review collected in partnership with Embassy Suites Hotels

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Sara Elizabeth K, Thank you for staying with us and for your review of the hotel. My hope is that you return and please let me know if there is anything that I may do to assist you in the future. Warm regards, Brad Brad Harvey General Manager More

Fort Worth Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites is an excellent value and the resturant provides good service and the quality of the food was excellent. The only think lacking in the resurant experience was the chioce of red wines. The room quality was good , the cooling system was not adaquate so the room was too hot for me however I was able to opone... More

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Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Steve E., Thank you for your very positive review and also for your suggestion to offer additional options for red wine. I have let our Cadwell's Grille manager know of your request and we will consider expanding the wine selection for your return visit. We sincerely appreciate your comments and look forward to welcoming you back to the hotel.... More

1 review
5 of 5 stars Reviewed 2 weeks ago

A group of colleagues and I stayed at the Embassy Suites this week. This is a clean, efficient, smart and stylish hotel. However, the personnel make it extra special. We thoroughly enjoyed everyone who works there, including the General Manager!

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Additional Information about Embassy Suites North Shore / Deerfield

Also Known As:
Embassy Suites North Shore / Deerfield Hotel
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites North Shore
Embassy Suites Deerfield
Deerfield Embassy Suites
Address: 1445 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Official Description (provided by the hotel):
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 
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