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All 11 Decatur hotels

Decatur Conference Center and Hotel

2.5 of 5 Hotel   |   4191 US 36 West (Wyckles Rd.), Decatur, IL 62522 (Formerly Holiday Inn Select)
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Decatur Conference Center and Hotel
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46%
Ranked #4 of 11 Hotels in Decatur
A recent review
4 of 5 stars Reviewed August 6, 2014
Sheriff John T Ladd, Illinois
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126 reviews from our community

Traveler rating
    39
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    25
    23
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26
12
4
53
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is not well kept. House keeping is substandard. A supposedly cleaned room had a towel full of Feces left in there folded by sink. Windows were not of working order because they were not straight in which let bugs in. In one of the rooms with our group had mold on the walls (in which staff did come... More

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Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello Dawnie D, Thank you for your review of the hotel. I am so sorry your expeience was not what you expected. As dissapointing as it was to read, I believe I have additional information that you may be interested in knowing. Please feel free to contact me directly at 217-420-8707. Donna Wickersham General Manager More

Ladd, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

I had the pleasurable experience of staying at the Decatur Conference Center and Hotel during a recent Illinois Sheriffs' Association training event. The staff were all wonderfully pleasant and supportive while the accomodations we clean and everything I would desire. THe event food service was prepared 'in house" and was very good. Very happy with everythings during my stay. I'd... More

Was this review helpful? Yes 1
Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello! Thank you very much for your kind review. It was our pleasure to host the Illinois Sheriffs' Association. We hope to see all of you again at the next event! Best regards, Donna Wickersham General Manager More

Normal, Alabama
2 reviews
1 of 5 stars Reviewed July 27, 2014

My husband plays in a state tourney in Decatur every summer. After years of him playing, I thought our kiddos and I would join him. This was NOT the place to take children to!! While the pool was lovely, we weren't able to use it due to the hours it was open. I kindly asked if we could use it... More

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Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello, Thank you for contacting me and for sharing your experience on Trip Advisor. I of course, was disappointed by your experience. We are a full service hotel with lots of great features for all types of travel and events. Softball group blocks are plentiful this time of year and we expect to have families joining the players. Our pool... More

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed July 21, 2014

We stayed 3 nights for a convention in June. The place is dated in general, and in need of updating which I'm told is happening gradually. The room itself had a poor quality mattress and the wall mounted thermostat literally fell off the wall at one point. The biggest issue I had was for $99/night the room did not include... More

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Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello, Thank you for sharing your experience while visiting our hotel. From your comments, I suspect that you were in one of our standard non-remodeled guest rooms. Though we have 185 completely renovated rooms we still have 185 to finish. As you might imagine, there is always something to be fixed or repaired in these original rooms. I apologize for... More

Jacksonville
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

Beautiful staff and hotel stayed in new room for wedding weekend, great food, pool for kids, staff every where when you need anything,suggest book thru front desk to get new section, they are working hard to beautify the whole hotel (:

Was this review helpful? Yes 4
Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello, Thank you for your wonderful review! I'm so glad to know you enjoyed your visit. We appreciate your business and hope to see you again should your travel plans bring you to Decatur in the future! Warm regards, Donna Wickersham General Manager More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

We went for a family wedding and had the best time. Great big rooms to sleep in, even with 2 adults and 2 teenagers (often times with more in the room). Best dinner ever ate at a wedding reception. The venue was lovely and the bride entrance down the stair case ... not a dry eye in the house.

Was this review helpful? Yes 4
Donna W, General Manager at Decatur Conference Center and Hotel, responded to this review

Hello, Thank you for your very kind review! Our hotel has been recognized as the "Best Place" in Decatur for wedding receptions. This award is given annually by the Hearld & Review and we've taken the top spot for the last four years! Last year we also added an award winning Chef to our team. He is extremely creative and... More

Machesney Park IL
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 13, 2014 via mobile

First of all, booked through Orbitz, which I rarely do. Hotel lobby was nice, but that is it. Our room was horrible! 80's bad decor, bathroom was not clean. Tile was cracked and dingy. AC barely worked in room. Halls ways were not air-conditioned. Seriously, move on to better hotel, not worth the 99.00 I paid for gross room.

Was this review helpful? Yes 1
Salem, Illinois
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 8, 2014

If you value getting sleep and being comfortable, do not stay here. The pictures online and outer appearance are deceiving with regard to our experience. We were in town for work for a week and the outdated room they put us in had an old box TV and dirty bathroom with grime around the grab bar. The bed was so... More

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Peoria, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2014

The DCCH was a great place for us to stay while our team played in a state softball tournament. The newer "tower" is renovated and Allie at the front desk was very friendly and helpful. The breakfast buffet was top notch with great service. Thanks for a terrific stay!

Was this review helpful? Yes 5
Adams, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed at the Decatur Conference Center and Hotel this weekend for the National Monte Carlo Owners Association Convention. The rooms are decent, but not what I would call "great". My room was comfortable and clean, although the decor looks like something from the 1990s. Although there was a coffee maker, an iron and an ironing board, There was no... More

Was this review helpful? Yes 1
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Additional Information about Decatur Conference Center and Hotel

Address: 4191 US 36 West (Wyckles Rd.), Decatur, IL 62522 (Formerly Holiday Inn Select)
Location: United States > Illinois > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Decatur Conference Center and Hotel 2.5*
Number of rooms: 370
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Also Known As:
Decatur Hotel Decatur

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