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All 11 Decatur hotels

Hawthorn Suites by Wyndham Decatur

2.5 of 5 Hotel   |   2370 S Mt Zion Road, Decatur, IL 62521
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Hawthorn Suites by Wyndham Decatur
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Ranked #1 of 11 Hotels in Decatur
A recent review
4 of 5 stars reviewed 2 weeks ago
B2038DYchris Saint Louis, Missouri
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87 reviews from our community

Traveler rating
    23
    32
    17
    12
    3
See reviews for
26
16
7
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

It is a nicely kept facility and has plenty of amenities. My only gripe is that the room carpet needs to be updated and cleaned. It had a lot of staining and was definitely worn thing but was it was "clean". The only consistent gripe I have with all Wyndham properties is their coffee. It is truely terrible.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

B2038DY chris, Thank you for taking the time to let us know how your recent stay was. We are pleased to see your 4 star review but must apologize for a few items that appears are a little less than satisfactory. Thank you for making me aware of the carpet we shampoo each room every month or sooner if needed.... More 

springfield, illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

just ok. great room layout; bed not very comfortable; room temperature very hot even with a/c on and window open; breakfast was decent, but coffee was horrible.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

228brendanh, Thank you for taking the time to let us know your thoughts on your recent stay. I apologize that you did not feel the bed was comfortable. Our mattresses do have a pillow top on them which can be sometimes too soft depending on your personal preference. I also must apologize for the coffee. I understand the importance of... More 

chicago
1 review
1 of 5 stars Reviewed 5 weeks ago

The sheets and towels were stained. There were chunks of foam (maybe from a pillow fight?) on the floor. I woke up the desk clerk when I checked in. The breakfast was inedible. I would have been better off sleeping in my car.

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

rkoloms, I am truly sorry to read your review. Unfortunately Wyndham nor Trip Advisor can find that you stayed at our hotel. I believe you have the wrong hotel as we cannot find a record of your stay. I am truly sorry to hear that you had a stay of those sorts anywhere. I will let you know that the... More 

Springfield
2 reviews
5 of 5 stars Reviewed November 5, 2014

I have stayed at this hotel many of times and every stay has been as great as the last one. Their breakfast and manager's receptions are great and never an issue with the rooms. Well worth the price and several places very close to eat within walking distance. The staff and management are great as well as house keeping. Would... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Carl, Thank you for the kind review. My staff is pleased to read your comments. Once again thank you for continuing to choose the Hawthorn Suites and we look forward to seeing you soon. More 

Decatur
1 review
3 of 5 stars Reviewed September 2, 2014

The room was clean and neat in appearance. Being on the third floor created a problem with the water pressure. That pressure was almost nill. In addition, there was two opened quarts of ice cream left in the freezer.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Jerry, Thank you for taking the time to let us know your thoughts. I would like to apologize about the water pressure. I have no explanation for why this happened. We checked your room after you let us know and all was fine. I don't generally hear anything about the water pressure so I will have to say it must... More 

navarre, fl
Top Contributor
85 reviews 85 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 22, 2014

OK. This isn't the ritz, but we recently stayed at this hotel for a wedding. Rooms were clean, but dated, this is typical for this part of the country. Of other choices, we would have had to add 30 mins to commute for wedding events.. Breakfast was great, the gentleman that was serving is very kind and attentive. Area for... More 

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Spectre 13, Thank you for taking the time to let us know about your stay. My staff and I are pleased to hear all the positive comments on cleanliness and service. We have recently ordered new breakfast room furniture and have included a few extra tables to help with the space issue in the breakfast room. I am also pleased... More 

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Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mt Zion Road, Decatur, IL 62521
Location: United States > Illinois > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites

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