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All 11 Decatur hotels

Hawthorn Suites by Wyndham Decatur

2.5 of 5 Hotel   |   2370 S Mt Zion Road, Decatur, IL 62521
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Hawthorn Suites by Wyndham Decatur
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Ranked #2 of 11 Hotels in Decatur
A recent review
5 of 5 stars reviewed 1 week ago
Shawn S Springfield, Missouri
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92 reviews from our community

Traveler rating
    24
    35
    18
    12
    3
See reviews for
28
17
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I read the reviews first, some critical and some good, but decided to make my own decision. Firstly, the staff was very nice and helpful. The property seems to be well maintained and very clean. When I was checking out, there was a guy polishing the wood trim even! The hotel smelled clean and I didn't find anything dirty in... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Shawn, Thank you for the great review. We are delighted you enjoyed yourself. Thank you again for the kind words and we look forward to seeing you again when you are in Decatur. More 

Clinton, Iowa
1 review
4 of 5 stars Reviewed January 4, 2015

The room was fabulous! The service was great! The rate was more than fair! My only observed flaw is the lack of basic over-the-counter meds like cough drops and Advil available for sale.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Mark, Thank you for taking the time to let us know your thoughts on your recent stay. My staff and I are pleased to read your feedback. I apologize that our meds are limited. We currently only offer them through our vending area which we do not control. I will certainly pass this information on to them to see if... More 

Algonquin, Illinois
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2015

With a child attending school in Decatur we have reason to visit and this is the 5th hotel we have tried so far. Big room with a great layout which includes a kitchen. Everything was clean and while the decor was dated it was very well maintained. Only downside was the mattress wasn't the best but we still slept soundly... More 

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for the kind words. We are pleased to read your thoughts. We look forward to seeing you on your next visit to Decatur. Thank you again! More 

Pineville Louisiana
1 review
4 of 5 stars Reviewed January 1, 2015

Overall our stay was nice we were impressed with how well the housekeeping staff kept our room in excellent shape. Our only complaint was how on Christmas morning the staff fulfilled there policy of ending breakfast at nine o'clock even though the room was full of hungry guests everyone stood in amazement as the staff took away all the food.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Thank you for taking the time to let us know your thoughts on your recent stay. We are pleased to read that you found housekeeping and the condition of your room to be excellent. I apologize that you feel your breakfast was cut short. I have spoken with the breakfast attendants and reminded them to ask any guests still eating... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 4, 2014

It is a nicely kept facility and has plenty of amenities. My only gripe is that the room carpet needs to be updated and cleaned. It had a lot of staining and was definitely worn thing but was it was "clean". The only consistent gripe I have with all Wyndham properties is their coffee. It is truely terrible.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

B2038DY chris, Thank you for taking the time to let us know how your recent stay was. We are pleased to see your 4 star review but must apologize for a few items that appears are a little less than satisfactory. Thank you for making me aware of the carpet we shampoo each room every month or sooner if needed.... More 

springfield, illinois
1 review
3 of 5 stars Reviewed December 2, 2014

just ok. great room layout; bed not very comfortable; room temperature very hot even with a/c on and window open; breakfast was decent, but coffee was horrible.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

228brendanh, Thank you for taking the time to let us know your thoughts on your recent stay. I apologize that you did not feel the bed was comfortable. Our mattresses do have a pillow top on them which can be sometimes too soft depending on your personal preference. I also must apologize for the coffee. I understand the importance of... More 

chicago
1 review
1 of 5 stars Reviewed November 16, 2014

The sheets and towels were stained. There were chunks of foam (maybe from a pillow fight?) on the floor. I woke up the desk clerk when I checked in. The breakfast was inedible. I would have been better off sleeping in my car.

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

rkoloms, I am truly sorry to read your review. Unfortunately Wyndham nor Trip Advisor can find that you stayed at our hotel. I believe you have the wrong hotel as we cannot find a record of your stay. I am truly sorry to hear that you had a stay of those sorts anywhere. I will let you know that the... More 

Springfield
2 reviews
5 of 5 stars Reviewed November 5, 2014

I have stayed at this hotel many of times and every stay has been as great as the last one. Their breakfast and manager's receptions are great and never an issue with the rooms. Well worth the price and several places very close to eat within walking distance. The staff and management are great as well as house keeping. Would... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Kevin D, General Manager at Hawthorn Suites by Wyndham Decatur, responded to this review

Carl, Thank you for the kind review. My staff is pleased to read your comments. Once again thank you for continuing to choose the Hawthorn Suites and we look forward to seeing you soon. More 

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Additional Information about Hawthorn Suites by Wyndham Decatur

Address: 2370 S Mt Zion Road, Decatur, IL 62521
Phone Number:
Location: United States > Illinois > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Decatur 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Decatur Hotel Decatur
Hawthorn Suites Decatur
Decatur Hawthorn Suites

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