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Country Inn & Suites By Carlson, Decatur, IL

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5150 Hickory Point Frontage Rd, Decatur, IL 62526
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Best prices for: 1 room 1 guest
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Country Inn & Suites By Carlson, Decatur, IL
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Country Inn & Suites By Carlson, Decatur, IL
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71 reviews from our community

Traveler rating
    16
    29
    12
    7
    7
See reviews for
25
3
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Senior Contributor
27 reviews 27 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2015

Stayed here for one night for a work trip. I was very pleased with my room, very clean and tidy. No issues. Internet was spot on and watched a TV show via my Kindle with AmazonPrime. The cookies at the front desk were delicious. In the morning they offered a newspaper and complementary breakfast. (There wasn't a lot of variety... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2015

Since checking in, tv does not work; the cable/satellite doesn't function either, key doesn't work on the room. Everything is locked in the room. It is now midnight and I'm sitting in the lobby with no access. Horrible!!! The back door doesn't function to enter the building. Had to park forever away in 0 temperature weather. Never ever again.

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Decatur, IL, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.... More 

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11 photos of this hotel

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