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Red Roof Inn & Suites DeKalb

1212 W. Lincoln Highway, DeKalb, IL 60115 (Formerly Best Western)
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Red Roof Inn & Suites DeKalb
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Red Roof Inn & Suites DeKalb
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56 reviews from our community

Traveler rating
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    12
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    16
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21
3
5
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
35 reviews 35 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a very nice hotel. The rooms were clean and very comfortable. The front staff who checked us in was very friendly. The wifi was very fast. I had to leave out very early in the morning so I didn't get to take advantage of the breakfast. But knowing they had it was good because there have been a... More

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Plainfield, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Red Roof Inn from May 4 until August 29 while waiting to move into our new home. The staff couldn't have been more welcoming or accommodating. We truly felt that we had a temporary home. The staff was very attentive to our needs. The breakfast was excellent with the staff constantly making sure we had everything... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you for your great comments. I hope all is well and your all settled in your new home. We sure do miss you and Tony. It was a long road but I'm sure it was all worth it. Scott says hello. Just remember if you need anything just call we will always have a room for you, or just... More

Blair, Nebraska, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I was so glad to find Red Roof Inn had an available room when no other hotels had openings. The staff was friendly and the room was clean and the bed was comfortable - a real bargain! Considering our door was facing the parking lot, the room was very quiet. WiFi worked great. Breakfast was good! We would definitely return!... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you, for taking the time to complete this review. We appreciate your kind comments. I will make sure to share it with the staff. We have made several changes and upgrades since becoming Red Roof Inn & Suites DeKalb and more to come. Please contact me on your next visit to DeKalb will reserve a luxury suite for you. More

Paso Robles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Paper thin walls. Noisy group of people hanging out in the parking lot outside our door. We couldn't count the number of times the freight train goes by in back of this location even blowing the horn at 2am. It took 2 tries for the key card to work. The WiFi would not hook up to my iPad. When I... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you taking the time to complete our survey. I did verify the days of your stay and unfortunately you were here at the same time we had a construction crew staying with us. I would really like for you to contact me on your next visit to Dekalb, my staff and I will make sure your visit is pleasant.... More

1 review
5 of 5 stars Reviewed August 24, 2014

I live overseas so when I come to the states I stay anywhere from 2-8 weeks. I always chose to stay at the Red Roof Inn Dekalb, Illinois. The rooms are comfortable, clean & spacious but most importantly because all the staff are very friendly & accommodating. I can contact them at any hour and they take care of anything... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Felicia: Thank you, I appreciate the kind words. I will make sure I share this with all of my staff. I'm glad your children are settled at school and you and your husband were able to visit family while you were in the states. I look forward to seeing you soon. It was a pleasure having you here. Your Suite... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 2, 2014

My gps led me here quite a bit off the main highway thinking it was a Best Western, since I am a rewards member. It is in a real shady part of a college town, it was late and I was tired so I went for it. Again traveling with pets and no reservation, they gladly accommodated me with a... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Deb: Thank you for you kind words. I apologize for the confusion. We converted from Best Western to Red Roof Inn & Suites, Dekalb on May 21,2014. We have gone through many changes, With more changes in the future. Our main focus has been upgrading the guest rooms. We are pet friendly and don't charge a pet fee. (call hotel... More

Chicago
Top Contributor
88 reviews 88 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 23, 2014

First of all, this hotel used to be the Best Western. We have been staying her every year for the MS Bike, Tour de Farms for 10+ years. It is clean, the most important thing. They did mess up our reservations a bit, but quickly accommodated. A few at the front desk seemed just a bit spacey, but nice....some bikers... More

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RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Let me start out by saying thank you for taking the time to complete the survey. I agree the National MS Tour De Farms is one of our most attended and amazing events that DeKalb has been hosting for 10+years. Raising money for MS is the key. As I read in the local paper about $1.5 million was raised this... More

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2014

Nothing wrong with the hotel itself, just the location. Noise from passing trains kept me up most of the night. I stayed there for three nights and by the time I left I somewhat got used to the noise I guess because I did manage to get a few hours of sleep, mostly between trains. Next time I'm going to... More

Was this review helpful? Yes 1
BWDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you for taking the time to complete our survey. I apologize for the train. I do understand the frustration. On your next visit to Dekalb please contact hotel and we will make sure we check you into a luxury suite far away from the train. More

Des Moines, Iowa
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 6, 2014

We stopped here on our back from Chicago. The room was not clean. The bathroom sink and tub were not what I would have wanted to get clean. Old TV and carpet. I would move on down the road. There are other options in Dekalb. Or just keep driving!

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Chicago, United States
1 review
3 of 5 stars Reviewed April 14, 2014

Overall this is a great Best Western. It's even one of the more modern facilities I've stayed in, as I generally enjoy BW for value leisure travel. This hotel is next to freight train tracks. If you're a heavy sleeper you'll be fine, but if not, find a hotel that is not on Lincoln Highway, period. It would be a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Rachel: Thank you for taking the time to review Best Western Dekalb Inn & Suites.After checking what room you were in. You couldn't have been any closer to the train tracks. On your next visit to Dekalb please contact me directly, I will definitely, make sure you are checked into a luxury suites away from the train. We do have... More

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Additional Information about Red Roof Inn & Suites DeKalb

Address: 1212 W. Lincoln Highway, DeKalb, IL 60115 (Formerly Best Western)
Location: United States > Illinois > DeKalb
Price Range (Based on Average Rates): $
Number of rooms: 74
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Also Known As:
De Kalb Best Western
Best Western De Kalb

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