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Red Roof Inn & Suites DeKalb

1212 W. Lincoln Highway, DeKalb, IL 60115 (Formerly Best Western)
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Red Roof Inn & Suites DeKalb
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Red Roof Inn & Suites DeKalb
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61 reviews from our community

Traveler rating
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    16
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23
4
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (61)
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    (17)
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Chicago, Illinois
Top Contributor
66 reviews 66 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

I noticed too that all the poor reviews were of the Best Western and that Red Roof is running it a lot better. Pros: * Clean room and hotel area * Free parking & wifi * Free continental hot breakfast * Location is close to NIU and restaurants * Nice courteous staff Cons: * Not that quiet because next to... More 

Was this review helpful? Yes
Warner Robins, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came to DeKalb under less than desirable circumstances, a death in the family. The staff, especially Lynnae, was truly a comfort. The entire staff was eager to make what ever small issues (when grieving, one can be pretty nit picky) they acted eagerly, and without hesitation to solve the problem. House keeping was always thurough, maint. always meticulas, and... More 

Was this review helpful? Yes 2
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

The pleasure was ours. Thanks you for the kind words, I will share the review to my staff especially Lynnae. We all send are deepest heart felt sympathy to you and your family for your loss. We are anticipating your next visit, please call the hotel directly for your next reservation we will be happy to get you into one... More 

Central Wisconsin
Top Contributor
55 reviews 55 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As stated, we stay at the Red Roof Inn quite often. They are typically inexpensive AND they allow dogs! We were traveling to Nashville and stopped over here on our way home and used a free stay we had earned with our Redi Card. The booking agent we called was nice enough to upgrade us to one of their suites.... More 

Was this review helpful? Yes 3
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you for submitting this review. I will see that the reviewed is shared with entire staff.On your next visit to Dekalb we'll make sure you have a first floor room suite equal to the one you enjoyed on your last visit. I think the next time we need someone to give room descriptions I'll give you a call, you... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

Spent the night when seeing a show at The Egyptian Theatre. Didn't want to make the ride back to Chicago, chose to stay at Red Roof Inn. Read reviews for other hotels in the area and felt RR would be fine. It exceeded my expectations. Very happy with our choice. The king suite with spa tub was EXCELLENT, clean and... More 

Was this review helpful? Yes 2
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Doris: Thank you for your GREAT review!! I will make sure to share this with my staff. Make sure on you next trip to DeKalb you call the hotel and I will make sure you are in the same room you had last week. Try to stay a little longer if possible, relax and enjoy the luxury suite. It was... More 

Fulton
Top Contributor
59 reviews 59 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 11, 2014

Have stayed here a number of times. The inn is older, but rooms are clean and recently remodeled. They also have a full hot breakfast, unlike most Red Roof Inns. But on my last stay, when I went out to my bus in the morning, someone had spray painted the F-word in huge letters on tthe side of the bus.... More 

Was this review helpful? Yes 1
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Mr. Mzeerick: I deeply apologize for any issues you had. I have talked to the front desk and they said there were no reports of any vandalism. I also contacted Neighboring businesses. I'm assuming you had another name on your reservation., however to check into this situation and share information with the area. I would like you to please call... More 

Top Contributor
68 reviews 68 reviews
57 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2014

This was a very nice hotel. The rooms were clean and very comfortable. The front staff who checked us in was very friendly. The wifi was very fast. I had to leave out very early in the morning so I didn't get to take advantage of the breakfast. But knowing they had it was good because there have been a... More 

Was this review helpful? Yes 2
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you for taking the time to share about your recent stay with us at Red Roof Inn & Suites DeKalb. I appreciate your generous comments of our hotel, hopefully on your next visit you will enjoy our Hot breakfast before heading out. More 

Plainfield, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

We stayed at the Red Roof Inn from May 4 until August 29 while waiting to move into our new home. The staff couldn't have been more welcoming or accommodating. We truly felt that we had a temporary home. The staff was very attentive to our needs. The breakfast was excellent with the staff constantly making sure we had everything... More 

Was this review helpful? Yes 1
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you for your great comments. I hope all is well and your all settled in your new home. We sure do miss you and Tony. It was a long road but I'm sure it was all worth it. Scott says hello. Just remember if you need anything just call we will always have a room for you, or just... More 

Blair, Nebraska, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 3, 2014

I was so glad to find Red Roof Inn had an available room when no other hotels had openings. The staff was friendly and the room was clean and the bed was comfortable - a real bargain! Considering our door was facing the parking lot, the room was very quiet. WiFi worked great. Breakfast was good! We would definitely return!... More 

Was this review helpful? Yes
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you, for taking the time to complete this review. We appreciate your kind comments. I will make sure to share it with the staff. We have made several changes and upgrades since becoming Red Roof Inn & Suites DeKalb and more to come. Please contact me on your next visit to DeKalb will reserve a luxury suite for you. More 

Paso Robles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2014

Paper thin walls. Noisy group of people hanging out in the parking lot outside our door. We couldn't count the number of times the freight train goes by in back of this location even blowing the horn at 2am. It took 2 tries for the key card to work. The WiFi would not hook up to my iPad. When I... More 

Was this review helpful? Yes
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Thank you taking the time to complete our survey. I did verify the days of your stay and unfortunately you were here at the same time we had a construction crew staying with us. I would really like for you to contact me on your next visit to Dekalb, my staff and I will make sure your visit is pleasant.... More 

1 review
5 of 5 stars Reviewed August 24, 2014

I live overseas so when I come to the states I stay anywhere from 2-8 weeks. I always chose to stay at the Red Roof Inn Dekalb, Illinois. The rooms are comfortable, clean & spacious but most importantly because all the staff are very friendly & accommodating. I can contact them at any hour and they take care of anything... More 

Was this review helpful? Yes
RRIDK, General Manager at Red Roof Inn & Suites DeKalb, responded to this review

Felicia: Thank you, I appreciate the kind words. I will make sure I share this with all of my staff. I'm glad your children are settled at school and you and your husband were able to visit family while you were in the states. I look forward to seeing you soon. It was a pleasure having you here. Your Suite... More 

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