The room was unclean, with spiders in the ceiling corners, and it reaked of mold and mildew. There were no towels in the room when I checked in at 3pm. I picked up the room phone to call the front desk, but the phone was not functional. Calling the front desk with my cell phone, I informed the clerk that... more

I booked a king online. When I arrived at the hotel they tried to put me into a less expensive room at the same price. I originally went back to the front desk asking for a room that had an inside entrance because I was traveling alone and the meetings lasted until 9pm. He said they didn't have any. It... more

Stayed in Dekalb for state wrestling championship, front dest staff wass very helpful, we had several boys in each room, hotel delivered extra towels pillows shampoo etc... at no extra charge. We were allowed to use their meeting space for pizza party. We stay at Best Western every year and It just keeps getting better and better. we already have... more

We attended a wedding reception there on a 80 degree fall day. The banquet hall was miserably hot....the lobby was hot....the restroom was like an oven........ the food was very good, but as far as the facilities and comfort - well below average. more

Dekalb is the place to be in August. We had an amazing stay. We soent most of our days at corn fest and our nights pool side. Best Western Dekalb was a treat. Friendly staff, cozy court yard, and the rooms were great. I have never slept so good. A special thank you to the girl at the front desk,... more

checked in and checked out in five minutes, the smell and room conditions was awful. bestwestern needs to inspect this hotel. more

The rooms were okay to start. Then the trains came every half hour or so - right next to the hotel. These were not quick amtraks - they are freight trains. If you stay for a week they don't clean the room. They don't make the bed or change towels, etc. I was not impressed at all and will not... more

Checked in for a one night stay for a State Gymnastic Meet. Front desk was pleasant. Room seemed fine for what we were paying. Problems began at about 11:00p.m. when the wrestlers that were staying here decided it was time to run the stairways and the knock on doors and beep horns in the parking lot. If that wasn't bad... more

I would choose another hotel in the area. I wish I had. The room was old and musty smelling with bugs in the carpet. It was certainly not worth the money I paid for it. The staff were not helpful, they were very rude. I asked for more towels and they later brought up 1 towel. It smelled like cigarette... more