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Extended Stay America - Chicago - Darien

2.0 of 5
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2345 Sokol Court, Darien, IL 60561
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Extended Stay America - Chicago - Darien
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Ranked #1 of 1 Hotels in Darien
A recent review
5 of 5 stars Reviewed March 29, 2015
nickamc80 Clearwater, Florida
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30 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clearwater, Florida
Top Contributor
121 reviews 121 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 29, 2015

I only stayed here for one night but I would definitely return if I'm in the area. This Extended Stay America property is next to Highway 55 and close to 355 as well so the location is convenient. Located behind the property is a big county park with walking trails. Check in process went extremely smooth and staff were very... More 

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Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you so much for posting a review of our property. It's great to hear that our location was convenient for you and that our staff was friendly and professional. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
4 of 5 stars Reviewed March 19, 2015

Nice place. Clean room, very quiet. Odd location but not to far from Bolingbrook Promanade. Only opportunity, better television options. Otherwise very relaxing day off and would stay again. Much better than the location near Yorktown in Lombard.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you had a relaxing day off in a quiet and clean room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

I am current staying at the exstended stay in Darien il, I did have an issue with a very rude neighbor in the room next to me. I called corporate about the issue. They responded immediately, not only resolved the issue immediately but offered me a free night and a room upgrade, but offered me the same rate as my... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Chicago - Darien, responded to this review

Dear Carrie, Thank you so much for posting a review of our hotel! I am glad to read that you are pleased with your stay and the service you have been receiving. If there is anything else we can do to improve your stay, just ask! Thank you again for your review and we look forward to serving you throughout... More 

Lewistown, Illinois
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 27, 2014

I will say that I was leary of staying here as I haven't stayed in this particular chain before. My SO was staying here for work and I came to visit. I was pleasantly surprised at how clean the room was and the furnishings were very well kept. The carpet was clean and the bathroom was basic but nice. Since... More 

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Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that you enjoyed your clean room and our friendly staff. Thank you again for your feedback. We hope to see you again in the future. More 

Brookfield, WI
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 6, 2014

Even though this hotel is right next to the highway, I did not hear any noise from my room which had windows facing the highway. The kitchen is unfurnished when you arrive and you need to request pots/pans/dishes etc. We also saw many contractor personnel, who were staying there, out smoking in the parking lot. The bed was comfortable and... More 

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Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the comfortable bed and helpful staff. We would like to thank you again for posting your review. The staff and I look forward to welcoming you back in the future! More 

Valparaiso, Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 21, 2014

SUMMARY: Only stay at this BARE-BONES Extended Stay location if you need either/or: a kitchenette (unfurnished), an on-site coin-op laundry, and/or pricing. A possible misconception is that this place is good for business travelers. It is highly populated by the contractor/sub-contractor types of business people. There is no facility for office/computer/printer. **THE BAD** Wi-Fi "free" : It is free but... More 

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Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our Wi-Fi did not meet your needs or expectations, and that we did not have a business area for your convenience. In response to your feedback, I will be contacting our internet service provider to ensure that our internet connection... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014

What kind of hotel runs out of shampoo I seriously have never stayed in a hotel my whole life and been told oh sorry we are out give me a break. I would never recommend this hotel and will never return. The staff also needs to be better trained in customer service the girl at the front desk needs an... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you for taking the time to write a review of your stay. We are sorry to hear that we ran out of shampoo and that you did not receive quality service. In response to your feedback, we have placed an order to replenish our shampoo stock to ensure your experience is not repeated. We will also retrain our staff... More 

Springfield, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 7, 2014

Wife made the reservation here....room okay, but the cheapest of stuff in the room. Small TV is on dresser that is lower than the bed, so it's hard to see, but not many channels anyway! No coffee maker, no shampoo, etc.although the window opens! No ice in the building...asked the front desk & they told me to fill an ice... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies that we did not meet your expectations. Although we do not have coffee makers in the room, they are available upon request at the front desk. We apologize that this was not communicated to you upon check-in. To uphold our company's high standards, we... More 

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

I stayed there for four nights over Memorial Day weekend 2014. We were there for a graduation so we had several rooms there for family members. Most of our activities were in Lemont area so it was a great location. The rooms are nice and have a full kitchen. The sheets and towels are not changed daily but that didn't... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our friendly and courteous staff. I am also thrilled to read that our location was convenient to your needs and that you utilized the walking paths near our hotel. Thank you again for your review. We look forward... More 

1 review
5 of 5 stars Reviewed May 13, 2014

Everything here was beyond my expectation, and came with a very competitive price; the room was clean and quiet; the customer service was especially great and friendly. I would like to recommend this hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Darien, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that our hotel exceeded your expectations. As well, it's great to hear that you enjoyed our rates and our great, friendly staff during your visit with us. Thank you for choosing Extended Stay America. We look forward to having you visit with us again... More 

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