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BEST WESTERN Regency Inn

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360 Eastgate Drive, Danville, IL 61834
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Best prices for: 1 room 1 guest
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BEST WESTERN Regency Inn
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86 Reviews from our TripAdvisor Community

Traveler rating
    21
    22
    12
    20
    11
See reviews for
27
26
12
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (17)
  • Jun-Aug only
    (22)
  • Sep-Nov only
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  • Dec-Feb only
    (11)
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There are newer reviews for BEST WESTERN Regency Inn
See the most recent reviews
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

I Had Been Travelling For Almost 14 Hours& Was Extremely Tired..I Was Looking For Somewhere To Crash And Stopped At This Hotel And Was Greeted By The Front Desk Very Nicely.After I Told Her I Was Really Tired She Upgraded Me To A Jacuzzi Room.I Was Very Impressed By The Service. The Room Was Nice And Clean & I Enjoyed... More 

Was this review helpful? Yes 1
United States
1 review
2 of 5 stars Reviewed September 19, 2013

the owners do not care if they satisfy their customers or not I have come to the conclusion that if a foreigner owns the unit that you will get a very poor service. The rooms are dirty, not kept up to any standards, the breakfast is ridiculous(poor quality/out of stock). OVER ALL POOR QUALITY!

Review collected in partnership with Best Western

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Travelers are raving about these Danville hotels

Paoli, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

Ive been working in the danville area for 5 months now. ive stayed in the same best western all this time and the service is great. the manager and all the employees are always smiling and ready to help in any way they can. the breakfast is great every morning. the rooms are always in top notch condition.

Was this review helpful? Yes 1
Litchfield
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2013

I reserved three rooms at this motel for my wife and I and our children while we were attending the burial service for my mother. The room our sons stayed in had raw sewage on the bathroom floor that had seeped up through the floor sometime in the night. Our sons asked to be moved to another room, but were... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
2 reviews
1 of 5 stars Reviewed September 5, 2013

After my trip, I found an extra $150 charge from Best Western, Danville, Illinois. When I called the hotel, the manager, Nick, told me that I had smoked in the non-smoking room. I explained to him that I do not smoke, which is why I had asked for a non-smoking room. I absolutely did not smoke in his room. I... More 

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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2013

Hotel has seen better days, amenties need repair and updating. Space under doors allowed bugs to enter. Bedskirt had stains, bedlinens wore need to be replaced.Fire alarm in my room kept going off, false alarm.

Was this review helpful? Yes 1
Danville, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2013

Pool was warm, hot tub was cold and had mildew on the sides of it, internet didn't work right, loud pitched alarms going off at 3AM, woke us all up, room smelled, found bugs in the bathroom. Just not a good stay at all, I came down to visit some friends and family and thought it would be a perfect... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Richland Center, Wisconsin
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 23, 2013

The room was large and comfortable. The pool looked good but we didn't use it. The front desk person was very helpful and gave us good advice on our travels. She was quite busy but still very pleasant. The breakfast was adequate but really not that great. The breakfast room was small with only two tables so no place to... More 

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Brighton, Colorado
Top Contributor
81 reviews 81 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 30, 2013

When I got off at the Danville exit, I was amazed at the number of hotels. I checked an app on my iphone and found that the Best Western Regency was the lowest price. It didn't look bad from the outside, but I noticed lots of trucks in the parking lot. A giant car carrier was parked right near the... More 

Was this review helpful? Yes 2
Denver, Colorado
Top Contributor
66 reviews 66 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed July 28, 2013

Staying at this hotel provided an interesting perspective. It may explain why some reviews, submitted by Trip Advisor participants, differ so much for the exact same place. We arrived on a Sunday evening. I believe we interrupted the only employee during her dinner. The front desk was unoccupied and we waited over ten minutes for someone to appear even after... More 

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