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Super 8 Crystal Lake

2.0 of 5
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577 Crystal Point Drive, Crystal Lake, IL 60014-8005
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Super 8 Crystal Lake
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Ranked #4 of 4 Hotels in Crystal Lake
A recent review
5 of 5 stars reviewed yesterday
Linda J Waukon
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63 reviews from our community

Traveler rating
    17
    11
    18
    11
    6
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28
8
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Waukon
1 review
5 of 5 stars Reviewed yesterday NEW

We were very pleased with the motel. The person, who checked us in, couldn't have been nicer or more friendly. He went out of his way to make sure that we had everything that we needed. If we were in the area again, we would definitely stay there.

Review collected in partnership with Super 8

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Port Edwards, Wisconsin
2 reviews
5 of 5 stars Reviewed February 15, 2015

I really have to compliment the owner for the upgrade of the property. Everything is new and fresh, the place smells clean, and the desk people are friendly and helpful. When we come back to visit the kids and granddaughter, you bet we will stay there again! I recommend everyone try the place out when in the Crystal Lake area!

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Charles S, General Manager at Super 8 Crystal Lake, responded to this review

Thank you for your great review of our property. I am so glad that you noticed our improvements. We are very proud of our rooms and all the wonderful improvements that were made. If there is anything I can do please feel free to contact me at super8charles@gmail.com. More 

Dakota, Illinois
1 review
4 of 5 stars Reviewed October 13, 2014

Room was quiet I didn't hear noise from other guests. My wake up call was 10 minutes late. Thought they could have more breakfast choices

Review collected in partnership with Super 8

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Charles S, General Manager at Super 8 Crystal Lake, responded to this review

Thank you for your review. A quirt room is important to any stay. We have improved our breakfast offerings since your last stay. Please stay with us again and experience our newly remodeled rooms. We look forward to seeing you again. More 

Crystal Lake
1 review
3 of 5 stars Reviewed September 2, 2014

I guess you get what you pay for. The halls smelled of cigarette smoke and we were in the non smoking part of the hotel. If you want to compete, show people we are as nice as Holiday Inn but at half the cost. You would always be full.

Review collected in partnership with Super 8

Was this review helpful? Yes
Charles S, General Manager at Super 8 Crystal Lake, responded to this review

I really appreciate you staying with us. I can understand your review and experience. We are undergoing a full renovation and we will be able to eliminate the smells. I am sure you will be impressed with our property once renovated. We look forward to having you with us again. Please contact me if I can do anything else. Charles... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 2, 2014

Breakfast was okay. Footsteps overhead were loud throughout night. Smoke smell in non-smoking room was overwhelming and choking in the hallway outside room. Asthma-sufferers beware! The room was quite close to the entrance as we had requested for a physically-challenged person.

Was this review helpful? Yes 1
Super E, Manager at Super 8 Crystal Lake, responded to this review

Thank you for staying with us and writing this review. We sure that your next time stay with us could be better than before. We are trying to update our rooms so you could have smoke free stayed. Thank You More 

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