Very nice hotel. The staff was very friendly and available. The hotel including the room I stayed in was very neat and clean. Stayed for a quick weekend - mostly a place to lay my head for one night. Didn't get to explore the hotel like I usually do to check out the fitness & business centers. more

A check-in guy with as great sense of humor. A bartender lady who was as pro as they come and laughed at my lousy jokes. In 45 years on the road I've stayed in a lot of Holiday inns. A LOT. I've also stayed in about every other kind there is. These people "get it". The maintainance is faultless. The... more

i just wanted to warn everyone i could about how the holiday inn has stolen over one thousand dollars from my wife and i on our wedding day. we had called to reserve a block of room for after our wedding. and we also did the same at the comfort inn. getting closer to the wedding date, most of my... more

We are local residents. My daughter and I took my 9-year-old grand-daughter and two of her friends there for her birthday. We took advantage of the family package, which included a pizza and pop for four. We planned to, basically, swim, have pizza, watch a movie, have cake . . . and then, have an enjoyable breakfast in the morning.... more

I stayed at the Crystal Lake Holiday Inn in December 2008 as part of a business trip. The hotel is near two major roads and is conveniently located to major points in the Crystal Lake area. The parking lot is big and easy to access. The lobby is pleasant and the staff at check-in were helpful and friendly. There is... more

We stayed here in May 2008 for a couple of days and our stay was pleasant enough. Room was clean and quiet despite being close to quite a busy road. Breakfast was ok but not a buffet and our Best for Breakfast package only entitled us to $20 towards the cost of it. Staff seemed a bit flummoxed about us... more

Stayed at the hotel for business. When I checked in, I asked the desk where the fitness area was. She explained that the health club was on the lower level. Went up to room, which was clean, called the desk to request feather pillows, had them delivered within two minutes. I couldn't believe how fast I received them. Went down... more

We stayed at the hotel on the 4th of July. The room (#509) and hotel was adequate but is definetely could have used a little more attention. They allowed us to check in early which I appreciated but the room didn't seem clean. Potato chips were on the floor, black hairs on the white sheets & pillow cases (gross!). The... more

This hotel has a dance club called "Crystals" on the first floor and it seems that people who party there on weekends book rooms in the hotel. My wife did not get to sleep until about 2 AM because of people periodically shouting or having loud conversations in the hall. One of them started an argument with someone so we... more