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All 4 Crystal Lake hotels

Country Inn & Suites By Carlson, Crystal Lake

2.5 of 5 Hotel   |   600 Tracy Trail, Crystal Lake, IL 60014
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83%
Ranked #1 of 4 hotels in Crystal Lake
A recent review
5 of 5 stars reviewed 2 days ago
vacationdiva
  • Overview
  • Reviews (38)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (5)
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38 people have reviewed this hotel

Traveler rating
    19
    12
    3
    4
    0
See reviews for
14
5
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had reservations, for a king bed, to stay one night, to attend a family wedding. Our granddaughter decided to go with us, so I called to see if we could change our reservation, to 2 queens, they were full due to a baseball tournament, but upgraded us to a 2 bedroom suite, for the same price. WOW!!!! so nice... More

Was this review helpful? Yes
Crystal Lake, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We always keep our business partners here due to the good breakfast, clean rooms and super friendly staff. We just had a group of people from Germany and used their conference room for training purposes. The Germans loved their stay and we love the image this hotel adds to our companies image.

Was this review helpful? Yes
Lombard
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2014

We came to stay for one night for a family wedding. I was really impressed by the hotel staff! They were always greeting us and very personable all the time. I really wish I would have gotten their names so I could mention them here. Thank you for accommodating our crazy and loud family and making the stay a great... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Mandyy K, We are so thrilled to hear you and your family enjoyed your stay with us! Your family was an absolute blast to host. We hope to see you again soon. Thank you, The country Inn Team. More

Marquette, Michigan
Top Contributor
78 reviews 78 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 14, 2014

Friendly staff. Great breakfast. Room was Cozy. Pool and hot tub were nice. The staff turned up the hot tub per our request. Good location. Room was comfortable and clean. Would recommend. Pet Friendly

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Alhski, We are so glad to hear you enjoyed your stay with us. The staff makes every effort to ensure your time spent with us is an enjoyable experience. We hope to see you again soon! Thank you, The Country Inn Team. More

Oxford, United States
2 reviews
5 of 5 stars Reviewed June 10, 2014

I always stay at this hotel while in the area. It is clean and the staff is excellent! They make my days away from home more bearable with their friendliness and helpfulness. I highly recommend this location.

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Catherine S. Thank you for the rave review! We are so glad to hear that we are able to make your time away from home a little easier for you. We love serving you on a weekly basis and look forward to seeing you again soon! The Country Inn Team More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed May 14, 2014

My sister and I were in town for an end-of-life family emergency, and the staff could not have made us feel more at home or comfortable. Not only did they provide us with directions to places we need to go, but they even helped us tape up boxes tat needed to be shipped. We got a late checkout to accommodate... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Lois, I am glad to hear we were able to make this unfortunate event easier for you. We are thrilled to hear you enjoyed your stay. Thank you for sharing your experience at the hotel with us and we hope to see you again soon! Warmest Regards, The Country Inn Team More

Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 12, 2014

Hotel is clean and the rooms are big. Room 226 has broken tile in the bathroom and needs a deep true cleaning but it's not dirty if that makes sense just old Staff is very friendly cookies at the front counter were overbooked during our stay and the coffee in the lobby was cold not warm cold. Simple fixes for... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear neatcmom, Thank you for the kind review. We are thrilled to hear that the staff was able to have a positive impact on your stay. We do pride ourselves in the level of service that we offer our guests. Soon we will be making some changes to our bathrooms and giving them a good update. We hope to see... More

Glenwood Springs, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed January 4, 2014

Stayed for one night at this hotel as we were in visiting family for the holidays. The staff both night and day were excellent. Very talkative and helpful. Printed off directions for nearby restaurants and shops. The room was clean, beds comfortable. The only downfall was the hot tub was out of service but other than that it was a... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Penny B, Thank you for the great review! The staff takes great pride in providing an exceptional level of service for our guests. We are so sorry the Hot Tub was not operational during your visit. We have isolated the issue and hope to have it up and running any day now! Thank you again and we hope to... More

Western Michigan
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 28, 2013

We were in town for a funeral and are happy that we chose to stay here. Staff went out of their way to make us comfortable, to assist with directions and recommendations for restaurants, and also gave us a later check-out to accommodate the funeral service. They offered to pick us up from the train station, and made a new... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear oak13mich, We were sorry to hear about your family’s loss and hope you are doing well. The team is glad we were able to make you comfortable in your time of need. We pride ourselves in the level of service that we give our guests. We hope to see you and your family again soon. Warmest regards, Your Country... More

Chicago, Illinois
Top Contributor
65 reviews 65 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 26, 2013

Typical Country Inn & suites with breakfast included. Rooms were clean and spacious. Bathroom was ok but shower pressure not the greatest. could use some updating in the bathroom, especially with lighting. But plenty of towels and it was clean. Staff was very friendly. Soft beds. Hallways need painting. Breakfast average fare. Fresh fruit always nice to have and they... More

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Lynn K, Thank you so much for the review of your experience at our hotel. We take pride in the level of cleanliness and service that you receive while you visit us. We are thrilled to let you know that we are planning on an extensive bathroom renovation for 2014! We hope to see you again soon! Warmest regards, Your... More

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Additional Information about Country Inn & Suites By Carlson, Crystal Lake

Address: 600 Tracy Trail, Crystal Lake, IL 60014
Phone Number:
Location: United States > Illinois > Crystal Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Crystal Lake 2.5*
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Also Known As:
Country Inn & Suites By Carlson, Crystal Lake Hotel Crystal Lake
Country Inn And Suites By Carlson, Crystal Lake
Country Inn Crystal Lake
Crystal Lake Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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