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Country Inn & Suites By Carlson, Crystal Lake

2.5 of 5 600 Tracy Trail, Crystal Lake, IL 60014
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Country Inn & Suites By Carlson, Crystal Lake
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Country Inn & Suites By Carlson, Crystal Lake
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76 reviews from our community

Traveler rating
    43
    21
    6
    6
    0
See reviews for
32
6
1
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (76)
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East Patchogue, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I spent the pass 5 months, in this hotel and it was the most amazing experience. Everyone is so friendly and always willing to help you, if you needed. Wendy and Kelly, and Heather were awesome. I had some fun times with Wendy overnight, being I worked in the restaurant, Texas Roadhouse, so I spent plenty of nights, by the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
76 reviews 76 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 29, 2014

One of the Nicest Country Inn and Suites that I have stayed in. Upon arrival i was thanked for being a Club Carlson member and offered a beverage of my choice. I have been staying at Country Inns for years and this is the first time this has happened. Rooms clean, lobby decorated nicely. Just a little too pricey for... More 

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Sandy K, We are so thrilled to receive your review! Thank you for the great comments! I am so glad to hear the staff continues to make a strong impact on our guests experience. Thank you again and we hope to see you again soon! Sincerely, Your Country inn Team More 

Park City, Utah
Top Contributor
251 reviews 251 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed December 28, 2014

We have stayed here a number of times to visit the grandchildren over Christmas holidays. This last time it seemed more run down than usual: breakfast was inedible, room was a bit dingy, clearly the corners had not been vacuumed. Staff as always was trying. I don't imagine it's their fault. Maybe owners have forgotten about this place. On the... More 

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear sally b, I am so sorry to hear we do not exceed your expectations. I am excited to let you know that we will be going through an extensive renovation very soon. The renovation will include the exterior of the hotel, the guest rooms, all bathrooms and some public areas as well. We can't wait for the work to... More 

Reedsburg, Wisconsin
1 review
5 of 5 stars Reviewed December 16, 2014

We will surely be staying here again, the staff was excellent, Dana the second shift desk manager opened up the commons area so my family and extend family could eat pizza together, she even turned on the juice machine so our children could have juice, then she bake cookies for us! The hotel was clean, and it was a hotel... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear 843travis, Thank you for the rave review! We are thrilled to hear that Dana was able to make sure you guys were comfortable and well taken care of. We are always excited to hear when our staff make a difference in your stay. We hope to see you and your family again soon! Sincerely, Your Country Inn Team More 

Montfort, United States
1 review
4 of 5 stars Reviewed December 16, 2014

Clean, nicely decorated and welcoming. It was a quiet facility, good parking and had wonderful service, The hostess went above and beyond to have us feel welcomed. Had a luncheon there as well and it went great. Great value for the price. A great family hotel, nice size rooms. I would recommend this location for others and it will be... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear Renee T, Thank you for the great review and recommendation! We hope to see you again soon! Sincerely, Your Country Inn Team More 

Milwaukee, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

A very neat and clean facility with a great staff and location. There are plenty of places to eat nearby. Anything from fast food to fine dining. Quite a few are walking distance away. There also is a full grocery store a short walk away. The hotel offers an indoor pool and hot tub that is well kept. There is... More 

Was this review helpful? Yes
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review

Dear John O, Thank you for the great review! We are thrilled to hear you enjoyed your visit with us. We hope to see you again real soon. Sincerely, Your Country inn Team More 

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Additional Information about Country Inn & Suites By Carlson, Crystal Lake

Address: 600 Tracy Trail, Crystal Lake, IL 60014
Phone Number:
Location: United States > Illinois > Crystal Lake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Crystal Lake 2.5*
Number of rooms: 80
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Also Known As:
Country Inn & Suites By Carlson, Crystal Lake Hotel Crystal Lake
Country Inn And Suites By Carlson, Crystal Lake
Country Inn Crystal Lake
Crystal Lake Country Inn

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