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Comfort Inn

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595 E. Tracy Trail, Crystal Lake, IL 60014
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Comfort Inn
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Comfort Inn
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Comfort Inn
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64 reviews from our community

Traveler rating
    28
    21
    5
    7
    3
See reviews for
28
13
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Some people can manage a business good on the book side but suck at the people side. That's the General Manager Jim. Very rude to my husband and gave me the glare of a lifetime. Customers are the reason he has a job. Perhaps he needs a reminder. The 2 people that work during the day are not friendly either.... More 

Was this review helpful? Yes
General M, General Manager at Comfort Inn, responded to this review

Thank you for staying with us. We appreciate your business. I'm sorry you felt you were treated poorly. We do appreciate our guests and understand fully it is the guests who pay our salaries. We as the staff strive to provide excellence to our guests. I apologize if you didn't understand our billing system and you felt the charges for... More 

1 review
4 of 5 stars Reviewed April 5, 2015

Price-line reservation. Very good stay at the hotel. Able to get a swim, workout, and get a delicious breakfast in a short stay. I'm on the road quite a bit and this was an excellent stop along the way. I would recommend. Here are the quirks (if any) I noticed: Yes, the A/C is a bit noisy, but I LOVE... More 

Was this review helpful? Yes
General M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the survey. We always appreciate feedback and are always looking for ways to improve our hotel. Regarding the 20% deposit you spoke of, our hotel does not take a deposit out of your account. It is actually a hold put on the money for incidentals etc. We apologize you weren't made aware... More 

Champaign, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 15, 2015

Got this on Priceline for $50, and it was great for the price. Very nice quiet and clean room, nice hot breakfast, and close proximity to many things (volleyball parents, this is 3 minutes from Sky High). I would definitely stay here again in the future.

Was this review helpful? Yes 1
Top Contributor
192 reviews 192 reviews
121 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed March 14, 2015

Eggs, red-skinned potatoes and Corned Beef Hash; now, what can be better than THAT? The lobby is attractive and the bedroom is beautiful, though old; but the bed is super comfortable. This is not a 5 star hotel, so I gave it 4 stars. Tripadvisor does not allow 1/2 stars. The shower never got hot and the sink is getting... More 

Was this review helpful? Yes
General M, General Manager at Comfort Inn, responded to this review

Thank you for staying with us - we always appreciate feedback. Glad you enjoyed our breakfast. Sorry about the drain and the water temperature, we did address those problems. We look forward to seeing you again. Thank you, James Diller General Manager Comfort Inn of Crystal Lake More 

Toledo, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

We have stayed here several times as our daughter & husband live near by. It is an older facility but it is kept in excellent condition and is always very clean. The staff are extremely friendly and helpful. The breakfast is very good and very complete. I had eggs, corn beef hash, juice, sausage, toast and coffee and it was... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you Timothy for taking the time to write a review on our hotel, your kind words are very much appreciated. We strive to make every guest feel like we are their home away from home. We are glad you enjoyed your stays with us. Thank you again hope to see you soon. More 

Buffalo Grove, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 1, 2014

I have stayed at the Comfort Inn in Crystal Lake, Illinois many times. Very clean, great location, nice staff! Highly recommend this hotel for a stay! Good restaurants nearby and a nice morning breakfast!

Was this review helpful? Yes 1
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much Rebecca for taking the time out of your day to review our hotel. We strive to make every guest feel like we are their home away from home. We are glad you enjoyed your stay, and hope to see you soon. Thank you again for your kind words. More 

Lancaster, Pennsylvania
Top Contributor
78 reviews 78 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 18, 2014

I got this on Priceline, bidding $52/night. At that price, an excellent value! At the advertised price, a good value. Two night stay. Room was clean and comfortable. Front desk was very helpful. Only one elevator, so we had to wait a minute or two at the busy times. Breakfast (included in the price) was okay, not great. One day,... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time out of your day to write a review on our hotel. So happy you enjoyed your stay with us and hope to see you in the near future. Thank you again for your kind words. More 

Columbia, Maryland
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 3, 2014

Got it for $50. It's very good for that rate. Comfortable, clean, very noisy AC unit though. Breakfast is so-so like they all are. No other complaints. (Stayed there several times over the last 6 yrs or so)

Was this review helpful? Yes 1
General M, Guest Relations Manager at Comfort Inn, responded to this review

I would like to thank you for taking the time to write a review on our hotel. I am so sorry for the AC unit being noisy, next time if there is anything in your hotel room that is not up to par with your standards please let front desk know and it will be taken care of promptly or... More 

Versailles, Kentucky
Top Contributor
57 reviews 57 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 2, 2014

Very clean, well maintained hotel with reasonable rates. Recently renovated and located in a quiet area with access to lots of good places to eat and shops. Didn't get to try the breakfast because we had to leave early. Night clerk was very helpful, friendly and accommodating. Pet-friendly, but they want to control which rooms the pets occupy.

Was this review helpful? Yes
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you Miriam for taking the time out of your day to write a wonderful review on our hotel! I do hope at your next stay with us you get a chance to try our lovely hot breakfast and try a make it yourself waffle. Yes the rooms we have designated for pets are all near an exit to make... More 

San Diego, California
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 29, 2014

I searched for many different hotels in Chicago suburbs and since we were visiting family nearby, this was the perfect location especially with so many stores and restaurants nearby some in walking distance and best of all, the rental car location was across the parking lot. The morning breakfast offers a good selection of hot entrees more than just a... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much Frank for taking the time to write such a lovely review on our hotel. All of our rooms come with a refrigerator and microwave, we do strive to make every guest feel like we are their home away from home. We are glad you enjoyed your stay. Thank you again we hope to see you again... More 

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