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All 4 Crystal Lake hotels

Comfort Inn

2.5 of 5 Hotel   |   595 E. Tracy Trail, Crystal Lake, IL 60014
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Comfort Inn
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76%
Ranked #2 of 4 hotels in Crystal Lake
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 17, 2014
1howardw Mentor, Ohio
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43 people have reviewed this hotel

Traveler rating
    19
    12
    4
    5
    3
See reviews for
17
10
1
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Mentor, Ohio
2 reviews
5 of 5 stars Reviewed February 17, 2014

Stayed 2 nights at this property and was pleasantly surprised. The king room was large with a fold away sofa. The room was quiet. There was a coffee maker in the room which we used and ice machine close by in the hallway. The complementary hot breakfast was a lot more than I had expected. If I return to this... More

Was this review helpful? Yes
General_Mgr_Comfort, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to go on Trip Advisor to tell everyone how great your recent stay at our hotel. We strive to make every guest feel like we are their home away from home. We are glad you enjoyed your stay. Sincerely, James Diller General Manager Comfort Inn of Crystal Lake More

Middle of the Mitten
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 of 5 stars Reviewed February 4, 2014

Let me start with the good stuff first. Each member of the clerical and housekeeping staff we encountered was friendly and tried to be helpful. The room was clean (except for the bathroom baseboards) and well prepared. Breakfast was ho hum. While not terrible, we have had much better in hotels costing much less. While the snow quit early Saturday... More

Was this review helpful? Yes
General_Mgr_Comfort, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to reflect on your recent stay with the Comfort Inn in Crystal Lake. I really appreciate the compliments you have made towards my staff. I will make sure they hear your kind words. I’m sorry to hear you were not pleased with our breakfast as we get many compliments on the variety of delicious... More

Rhinelander, Wisconsin
1 review
1 of 5 stars Reviewed December 8, 2013

We have stayed at this hotel 3 times now and I was very pleased with the first 2 reservations. We were there for my husbands testing before surgery and requested an extra pillow at checkinn. I was told they didn't have any. The hotel was not full...why not take from another room. Upon checkout I informed the man at the... More

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Chicago, Illinois
Top Contributor
53 reviews 53 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 14, 2013

I would look into other hotels before booking this one again. We arrived and needed a cot added to our double queen room (accepting our two small dogs). The maintenance man is the cot delivery man as well. He verbally accused me of not checking my dogs in with the front desk - which was not the case and then... More

Was this review helpful? Yes 1
General_Mgr_Elgin, Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. I would like to address the items you mentioned above. Having a cot in a room that has 2 beds is a safety/fire hazard. Though I'm happy you were able to be accommodated. The different patch of carpet in the closet, which is the only holes in our carpet, are... More

Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

We stayed for seven days at this hotel. The hot breakfast cannot be beat at any other hotel we have stayed at. The staff were very friendly and helpful, the rooms were clean, and it was just a very enjoyable stay. We will make this our " home away from home" while we visit our grandchildren four times a year.... More

Was this review helpful? Yes 2
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review our hotel. Your kind words were shared with our staff and they sincerely appreciate your thoughts. As you see, our associates take pride in their career and it shows in the product and service they extend to our guests. We look forward to seeing you again in the near future.... More

Urbandale, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2013

Our recent stay at Comfort Inn in Chystal Lake Il was very pleasant. The staff was extremely courteous and friendly. The rooms were immaculate and that is the most important thing to us. We will definitely stay here again when we are in the area. The price beat the other hotels in the area when comparing rooms and services.

Was this review helpful? Yes 2
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel Jan. We appreciate you sharing your kind words and thoughts from your stay with us. Our staff works very hard to offer the best quality service and product to our guests. We definitely look forward to seeing you again on your next trip out to the Crystal Lake area. Kindest... More

Hudsonville, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

This hotel has clean rooms, new furniture and decor. I feel the room rates are in line with competition in Crystal Lake. There is many nearby restaurants, a grocery store, movie theatre, and gas stations. This hotel is conveniently located off IL31. A delicious continental breakfast is served from 630 - 930am. Also the staff is very helpful and friendly.... More

Was this review helpful? Yes 2
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate your business and are aware you have other options. Our team strives to make your experience an exceptional one. We look forward to seeing you again in the near future. Kindest Regards, Nikki Del Rio More

Houston, Texas
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 20, 2013

Stay here one night while in town visiting family. The hotel is off the main road so it is nice and quiet. It's been there for a while and is ready for some upgrades but we enjoyed our stay. Room was adequate size even for three adults sharing the space. The beds were very hard but we were there only... More

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General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property Jack. We have since renovated all of our rooms and our public area as well. Our staff makes every effort to provide the best service and product our guests deserve while traveling away from home. We look forward to seeing you in the future so you may enjoy our new... More

Florence, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

I will have to say this comfort inn is by far the nicest and cleaniest comfort inn I have ever stayed in. Even though they are under a remodel. They are still clean. No joke! The staff is all friendly. Always willing to help with whatever they can. The front desk staff always greet you with a smile. The breakfast... More

Was this review helpful? Yes 2
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel Mary. We are so happy you enjoyed your stay with us. Our staff definitely takes pride in the work they do and our property. We sincerely look forward to seeing you again in the near future. Kindest Regards, Nikki Del Rio More

Cary, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

My family and I thoroughly enjoyed the 2 nights we spent at the Comfort Inn in Crystal Lake. The rooms were immaculate and the beds were so comfortable we slept better than we do even in our own home. The staff is friendly and always asked us if there was anything that they could for us to make our stay... More

Was this review helpful? Yes 1
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel Larry. We truly appreciate your kind words regarding our staff and property. Our associates put a lot of passion into their career and we are so happy it shows. We look forward to seeing you and your family again in the near future. Kindest Regards, Nikki Del Rio More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Crystal Lake
Comfort Inn Crystal Lake
Crystal Lake Comfort Inn
Address: 595 E. Tracy Trail, Crystal Lake, IL 60014
Phone Number:
Location: United States > Illinois > Crystal Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Crystal Lake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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