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Comfort Inn

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595 E. Tracy Trail, Crystal Lake, IL 60014
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Comfort Inn
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69 Reviews from our TripAdvisor Community

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Traveler rating
    28
    25
    6
    7
    3
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30
14
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iowa
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Comfort Inn is a fair distance from I-90 (the Jane Addams Northwest Tollway), but it is just off US-14. It is also fairly close to the Pingree Road Metra station. I like transit-friendly hotels, and I walked to the station each day I stayed in Crystal Lake. While the station is literally visible from the hotel, it's a 10... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

We came to visit family, stayed here for week. Staff was friendly, location was clean and quiet. Breakfast was ok, not a huge selection and didn't vary any during our stay but better than just continental. The eggs weren't very good-tasted powdery, maybe not mixed right? But, the days bacon was offered it was nice and crisp and the waffles... More 

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Licking, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice clean hotel, fine continental breakfast. Little pricey, ask for discounts call ahead for reservations and double check before arriving. They had a few couples in lobby that had made reservations and had over booked. Not Good to find out at 11p.m.!! I know it has become rutine for hotels to up charge on weekends, but when you've been there... More 

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Dayton, Ohio
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Picked this hotel because of its location, about a half hour from the Illinois Railway Museum and about 15 minutes from the Sanfillipo Estate. The GPS took us right to it. Check in was fast and we were pleased with the King Suite. It was roomy & comfortable. There was some obvious patchwork in the bathroom but everything was clean.... More 

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Terrell, TX
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 3, 2015

We stayed 6 nights at the comfort inn in Crystal Lake for our granddaughter's high school graduation. We got a handicapped room--the room was clean but the building was old. The staff was very friendly and helpful. The continental breakfast was just average.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed May 8, 2015 via mobile

Some people can manage a business good on the book side but suck at the people side. That's the General Manager Jim. Very rude to my husband and gave me the glare of a lifetime. Customers are the reason he has a job. Perhaps he needs a reminder. The 2 people that work during the day are not friendly either.... More 

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General M, General Manager at Comfort Inn, responded to this review

Thank you for staying with us. We appreciate your business. I'm sorry you felt you were treated poorly. We do appreciate our guests and understand fully it is the guests who pay our salaries. We as the staff strive to provide excellence to our guests. I apologize if you didn't understand our billing system and you felt the charges for... More 

1 review
4 of 5 stars Reviewed April 5, 2015

Price-line reservation. Very good stay at the hotel. Able to get a swim, workout, and get a delicious breakfast in a short stay. I'm on the road quite a bit and this was an excellent stop along the way. I would recommend. Here are the quirks (if any) I noticed: Yes, the A/C is a bit noisy, but I LOVE... More 

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General M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the survey. We always appreciate feedback and are always looking for ways to improve our hotel. Regarding the 20% deposit you spoke of, our hotel does not take a deposit out of your account. It is actually a hold put on the money for incidentals etc. We apologize you weren't made aware... More 

Champaign, Illinois
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 15, 2015

Got this on Priceline for $50, and it was great for the price. Very nice quiet and clean room, nice hot breakfast, and close proximity to many things (volleyball parents, this is 3 minutes from Sky High). I would definitely stay here again in the future.

Was this review helpful? Yes 1
Level Contributor
201 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed March 14, 2015

Eggs, red-skinned potatoes and Corned Beef Hash; now, what can be better than THAT? The lobby is attractive and the bedroom is beautiful, though old; but the bed is super comfortable. This is not a 5 star hotel, so I gave it 4 stars. Tripadvisor does not allow 1/2 stars. The shower never got hot and the sink is getting... More 

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General M, General Manager at Comfort Inn, responded to this review

Thank you for staying with us - we always appreciate feedback. Glad you enjoyed our breakfast. Sorry about the drain and the water temperature, we did address those problems. We look forward to seeing you again. Thank you, James Diller General Manager Comfort Inn of Crystal Lake More 

Toledo, Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

We have stayed here several times as our daughter & husband live near by. It is an older facility but it is kept in excellent condition and is always very clean. The staff are extremely friendly and helpful. The breakfast is very good and very complete. I had eggs, corn beef hash, juice, sausage, toast and coffee and it was... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you Timothy for taking the time to write a review on our hotel, your kind words are very much appreciated. We strive to make every guest feel like we are their home away from home. We are glad you enjoyed your stays with us. Thank you again hope to see you soon. More 

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