We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Crestwood hotels

Holiday Inn Express Crestwood

2.5 of 5 Hotel   |   13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Crestwood to your Saves list
Holiday Inn Express Crestwood
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
62%
Ranked #1 of 1 hotels in Crestwood
A recent review
4 of 5 stars reviewed yesterday
soontobeforty Avon
  • Overview
  • Reviews (41)
  • Photos (22)
  • Location
  • Amenities
  • Q&A
  • Room tips (4)
  • More
true
Write a Review

41 people have reviewed this hotel

Traveler rating
    11
    13
    6
    1
    10
See reviews for
15
5
3
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Avon
Top Contributor
171 reviews 171 reviews
68 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having spent the last 9 years back and forth to the south side suburbs first while son was in college, then when he moved to Blue Island, we've spent many nights in local hotels. Somehow we've missed the HHE in Crestwood which is funny because we always visit the shops (TJMaxx, Ross, Anna's Linens etc) that share the parking lot... More

Was this review helpful? Yes
Mississauga, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

As part of a bus tour group, we stayed one night each on our way to and from Wisconsin. The location is convenient with Culver's right next door. The room was excellent: beds and pillows were very clean and comfortable. The bathroom was fairly sized but I found the sink countertop to be too small especially with the coffee maker... More

Was this review helpful? Yes
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Amy L, Thank you for your feedback. We are very happy your tour group chose us to accommodate you. We are pleased you found everything comfortable and fitting to your needs as we strive daily to ensure guest satisfaction. We hope to see you again on your next bus tour or next time you travel to the area. Sincerely,... More

Rancho Cordova, California
Top Contributor
115 reviews 115 reviews
72 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was very fast and easy. Front desk staff was very nice. got to the room and it was very nice. Not a big room, but laid out very nice so the space was fine. The location here is great, not far from midway, but far enough that there was no airplane noise. Lots of restaurants and store in... More

Was this review helpful? Yes
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear leahtots, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to provide you the great service you deserve on your next trip to the area. Sincerely, Josh H Front Office Manager More

Northville, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We arrived late. We had called ahead to let Guest Relations know that we would be arriving late. Good thing we did, as the hotel appeared to be sold out. Parking was ample, a little nose in the hallways until about 11:30pm, but overall it was not bothersome. We left our first day expecting to return around 5pm. We found... More

Was this review helpful? Yes
Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

After looking at all the reviews I was a little scared to go but we went anyways, and it was a BIG suprise to us how nice it was. Rooms had new bed's and they were just wonderful. Very clean rooms and clean bathrooms. A.M. deluxe breakfast, WOW what can I say it was just WOW so much to choose... More

Was this review helpful? Yes
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Judy W, Thank you for your recent review. We are happy you chose to stay with us and that everything was better than you had expected. We hope to see you on your next trip to the Chicagoland area. More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2014

We came here for a extra long weekend for Easter to be near family. We got two conjoining rooms so we could all be comfortable. First off there is no fridge to keep food or drinks cold. There is no chair to sit in which was not nice since two of us are breastfeeding babies. Neither rooms had good water... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Crestwood, responded to this review

Dear Michelle S, Thank you for your review regarding your recent stay at Holiday Inn Express Crestwood. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 24, 2014

What keeps us coming back to this Holiday Inn Express in particular are the guest relations officers, Josh and Kaitlin. Josh is a true professional and truly helps this chaotic hotel run smoothly. They are at the forefront and backbone of this hotel, and we strictly only deal with the two of them in securing our reservations, or with questions... More

Was this review helpful? Yes
Grand Rapids, MI
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 22, 2014 via mobile

We came to stay at this hotel for the sole purpose that it had a pool. We stopped here on the tail end of our vacation so our boys could enjoy the pool. Well, when we went down to the pool there was food floating everywhere. And I am not exaggerating when I say EVERYWHERE. This hotel is understaffed and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Crestwood, responded to this review

Dear KaraLeighB, Thank you for staying with us and leaving a review about your visit. I regret that this stay was a disappointment on several aspects. We have sent you a private message to discuss. Sincerely, Pam G Case Manager IHGCare More

Carlisle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2014

This is a good hotel, with comfortable rooms and bathrooms. However, I was very disappointed with breakfast. The yoghurt was not vegetarian, and everything was served on plastic plates, bowls and disposable cups. There was not much healthy to eat at all. The staff are very friendly and helpful, so the breakfast was the only disappointment. Nice swimming pool here.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Crestwood, responded to this review

Dear ruralbliss, Thank you for taking the time to provide feedback on your stay. It is unfortunate the the breakfast selections prevented you from fully enjoying your time at the hotel. We were very pleased to see perfect scores for all other areas of the hotel. We take all of the reviews we receive very seriously as they allow us... More

Chicago, Illinois
Top Contributor
128 reviews 128 reviews
59 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 5, 2013

First of all, there was a murder here in 1996 when it was the Hampton Inn-Crestwood (committed by the head of maintenance....Google it....very unnerving). This used to be an okay place to stay, but when we booked here several months ago, the hotel was in the process of being renovated and changing hands. Renovations weren't done when we were told... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Crestwood, responded to this review

Dear 4Bubbles, Thank you for taking the time to express your thoughts and concerns. I truly apologize for the not up to par experience you had during you stay with us. Our goal is to provide clean and comfortable stay to all of our valued guest and make their stay a memorable one. Rest assured that the issues you have... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Crestwood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Crestwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Crestwood

Address: 13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)
Phone Number:
Location: United States > Illinois > Crestwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Orbitz, Priceline, Expedia, Booking.com, Tingo, TripOnline SA, Hotels.com, BookingOdigeoWL, Agoda and Venere so you can book your Holiday Inn Express Crestwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn

22 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Near Holiday Inn Express Crestwood

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
123

Questions & Answers

Questions? Get answers from Holiday Inn Express Crestwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer