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Holiday Inn Express Crestwood

2.5 of 5
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13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)
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Holiday Inn Express Crestwood
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Ranked #1 of 1 Hotels in Crestwood
A recent review
4 of 5 stars reviewed 4 weeks ago
KJ E Clinton, Tennessee
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55 Reviews from our TripAdvisor Community

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    7
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    11
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21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clinton, Tennessee
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Can't find fault with the place. Clean, comfortable, convenient location and away from conjestion which plagues the orange barrel/cone environment that is Chicago. Beds...comfy. Shower 7 out of 10. Never really been disappointed with HI, in general, and this one hold true to form.

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Atlanta, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 13, 2015

This Holiday Inn is my first choice due to its close proximity to the South side, high speed internet and indoor pool. The beds are comfortable. The pool is great. I enjoy the complimentary breakfast. The staff is courteous and friendly. There are a few nice restaurants (pizza and hamburger/chicken fingers) in walking distance of the hotel.

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Willow Street, Pennsylvania
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed April 27, 2015

Stayed here due to close but not too close convenience for Midway Airport access. Staff very friendly, room clean and comfortable, lots of towels, very nice breakfast with a nice variety of foods. Located conveniently to area restaurants.

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Cordova
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

In town for a funeral. Wanted a hotel located in the suburbs because I didn't want to drive the dreaded Dan Ryan expressway. This location was perfect, located in a decent suburb on the south side of Chicago with plenty of eateries, grocery store, shopping and post office. The hotel itself was very pleasant and family friendly. It was nice... More 

Was this review helpful? Yes 3
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Angela M, Thank you for your recent review of our hotel. It is unfortunate the circumstances of your travel, however we are very happy to hear you enjoyed your stay with us. This is something our staff takes great pride in. We hope to see again. Sincerely, Josh H Front Office Manager More 

Palos Heights, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

I always judge a hotel by their bed and shower. Both were great! The breakfast was a nice bonus. Nice variety of foods, fruit, coffee. Room and hotel were very clean. Staff was friendly and helpful...

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Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Carolcupid, Thank you for your feedback. We are very happy to hear you enjoyed your stay and also took advantage of our express start breakfast. We hope to see you again in the near future. Sincerely, Josh H Front Office Manager More 

Rockford, Michigan
Level Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed October 8, 2014

I just stayed here one night on business and it was fine. About what you would expect from a HIE. Room was nice size (although not large) and small bathroom. Everything was clean and in good working order. Staff was friendly

Was this review helpful? Yes 1
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear BigDaddy3859, Thank you for your feedback. We are very happy to hear that you enjoyed your stay with us. We hope to provide you the same great service on your next trip to the area. Sincerely, Josh H Front Office Manager More 

Monroe, Georgia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 3, 2014

Like several other Holiday Inn Express's I have stayed at recently this one in Crestwood, IL is at the top of the pile. Very clean and well kept with a professional staff who stay professional all through the day and night . Surrounding area could be a bit better but for the most part satisfactory. Close to numerous local and... More 

Was this review helpful? Yes 1
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear ToManyNightsOnTheGo, Thank you for your recent review. We are very happy to hear you took advantage of the conveniently located shops and restaurants, and glad you found everything to be comfortable for you. We hope to see you on your next trip to the area. Sincerely, Josh H Front Office Manager More 

Iowa
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 29, 2014

Room was large and quiet with comfortable beds. No hot tub, but large pool to swim in. Nice selection at breakfast with very good biscuits and gravy and good coffee. Front desk guy suggested that we go to Portillo's Hot Dogs just down the street for dinner. Good choice.

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Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Sockdrawer, Thank you for your feedback. We are very happy to hear you enjoyed yourself and our amenities provided. We hope to see you the next time you need another relaxing night Sincerely, Josh H Front Office Manager More 

Des Moines, Iowa
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 22, 2014

Everything you would expect from an economy chain. Plenty of restaurant options within a 2 block radius. Clean rooms; maybe a bit on the small side. Friendly staff. Downtown in less than half an hour. I was a bit concerned about the neighborhood; but we were in a rather large group (close to 40 softball families), and I didn't hear... More 

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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 16, 2014

Not so great! At first they " gave" our room away although we called to confirm twice. When we finally got " our" room we unpacked and found bed bugs on the bed! Immediately went to front desk and quietly requested another room. Scared to death the place was infested. So not a great stay here.

Was this review helpful? Yes 4
Josh H, Front Office Manager at Holiday Inn Express Crestwood, responded to this review

Dear Kefed426, Thank you for your review regarding your recent stay at Holiday Inn Express Crestwood. It is regrettable you were not completely satisfied with your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Sincerely, Josh H Front Office Manager More 

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