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Holiday Inn Countryside

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6201 West Joliet Rd., Countryside, IL 60525
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Best prices for: 1 room 1 guest
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Holiday Inn Countryside
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143 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (28)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (25)
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Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed there before a flight from Midway. There was a misunderstanding about the shuttle hours. We had been told over the phone that it was available 24 hrs. It is not available before 6AM. They offered to deduct cab fare from our room rate. All the staff we encountered were very nice. The room was quite nice. The facility... More 

Was this review helpful? Yes
Milwaukee, WI
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I came for a one night stay in order to use their park'and'ride and airport shuttle to Midway. We had concerns after reading a couple of negative reviews. Upon arrival, we were greeted by James at the front desk. He could not have been friendlier. He quickly set us up with our room, arranged shuttle times, provided... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Eastsider75, Thank you for sharing your feedback with us. We are glad you enjoyed your stay and the hotel service. Sincerely, Hotel Manager More 

Tucson, Arizona
Level Contributor
3 reviews
1 of 5 stars Reviewed July 26, 2015

Stayed there for a week because of good location. Never saw or heard a vacuum. Which explained the dirt. Saw the manager once when I explained that was worst mattress I have ever slept on. Her answer was "the base is broken, happens all the time. I'll send someone to fix it." Still getting over the sciatica it caused. Because... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Mary P, Thank you for sharing your feedback with us. We appreciate your comments and will share them with our team so that we can improve our services. We do hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager More 

Travelers are raving about these Countryside hotels

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2015

This hotel is huge, staff was very friendly, I book room with the welcome drink and full breakfast, first Stanley bar is a great place to have a drink and if you a Ihg member you get 20% off bill I had a taco bowl the food is prepared from Williams tell restaurant it was delicious. I also got in... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear April C, Thank you for being an IHG rewards member. Thank you for sharing your feedback with us. We are glad you enjoyed your stay. Sincerely, Hotel Manager More 

Virginia
Level Contributor
255 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed July 17, 2015

The rooms are very dated and need a major facelift. However, they were clean. We arrived with a reservation for 2 nights and were placed us in a room with 2 full sized beds....not queen beds, full sized. They said no king beds were available. Being 6'4", my feet hung off the end of the mattress and it made for... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Burgess, Thank you for sharing your feedback with us. We are glad you enjoyed the staff services. We appreciate your comments and will share them with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Thank you again, Hotel Manager More 

Lewisburg, Pennsylvania
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 13, 2015

These rooms are 25 years too old and I could hear people in rooms across the hall. We were here for a wedding reception and there were several weddings receptions going on. So these are noisy events anyway. I would never stay here again. However the staff and restaurant staff were extremely friendly and helpful. The hotel wedding reception rooms... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear MG P, Thank you for sharing your feedback with us. We are glad you enjoyed the service and the food. We appreciate your comments and will share them with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Thank you again Hotel Manager More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

Had a stop over for one night in Chicago, very clean, very helpful, pool clean. Just a great place to stay. Good location to midway airport. Have shuttle from Midway Airport to hotel. Have a good restaurant attached to the hotel. They don't have the normal continental type breakfast, infact they don't have a breakfast at all, you have to... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Kristine M, Thank you for sharing your feedback with us. We are glad you were able to enjoy the hotel stay, services and the pool. Sincerely, General Manager More 

Davenport, Iowa
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 29, 2015

This hotel was very nice, only 16 miles away from downtown Chicago. I chose this hotel because of the great park and fly that they have. The shuttle (included in hotel price) drops you off curbside at Midway Airport. Very nice. And they have security to patrol their parking lots so cars stay safe. The pool is HUGE! I only... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Shelleystan2753, Thank you for sharing your feedback with us. We are glad you stayed with us and were able to enjoy the hotel service including the pool and the hotel shuttle. Sincerely, General Manager More 

Rock City, Illinois, United States
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 27, 2015

We chose this hotel because we were attending a wedding near by and there were a block of rooms reserved. Oh, and they have a shuttle. When I check in, they hand me the receipt and the room is $50 more then originally booked. That was straightened out, but be forewarned I charged nearly $40 in taxes for various reasons....... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Wendy 1, Thank you for sharing your feedback with us. We are happy you stayed with us and you were able to enjoy the staff service. We apologize for the issues with the shuttle you had to deal with. Please rest assured that your review will be used to reconsider improvements needed. Sincerely, Hotel Manager http://www.tripadvisor.com/ShowUserReviews-g35849-d87716-r283380368-Holiday_Inn_Countryside-Countryside_Illinois.html# Sincerely, Hotel Manager More 

Cincinnati, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015

Stayed here 2 nights on business recently. Very clean room-housekeeping staff does an excellent job. Spacious room and sink/bathroom-just wish they would do an update and make it lighter/less dingy.Very quiet-never had a noise issue.

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear tootie2010, Thank you for sharing your feedback with us. We are glad you stayed with us and were able to enjoy the hotel room and the service. Your review will be used to reconsider improvements needed. Sincerely, Hotel Manager More 

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