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Holiday Inn Countryside

3.0 of 5 6201 West Joliet Rd., Countryside, IL 60525
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Holiday Inn Countryside
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Holiday Inn Countryside
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123 reviews from our community

Traveler rating
    32
    32
    29
    16
    14
See reviews for
48
8
7
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rigby, Id
Top Contributor
60 reviews 60 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing too fancy. It's a good hotel in a good neighborhood. But I LOVED the pool. Warm and big...and I had it to myself every night. The restaurant had a good menu but no one goes there so the service is lacking. The front desk staff were fabulous and went out of their way to answer questions and were kind.... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear GM5201 Thank you for sharing your feedback regarding your stay with us. We are glad you enjoyed the pool. Again, thank you for sharing your feedback. We look forward to your future stay. Sincerely, Hotel Manager More

Cornelius, North Carolina
Top Contributor
52 reviews 52 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, spacious rooms. Friendly staff. Completely inadequate and malfunctioning computers / printers in the business center - something most guest expect to work for printing of boarding passes. The large indoor pool and hot tubs are amazing but the work out-room in the pool area disappointing as no machine or free weights were available - only treadmills and worn out... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Tom T, Thank you for sharing your feedback regarding your stay with us. We are sorry that our hotel's did not live up to your expectations. Your review will be used to reconsider improvements needed and I hope that you can give us a chance to show what we have done. Again, thank you for sharing your feedback. Sincerely,... More

1 review
1 of 5 stars Reviewed September 15, 2014 via mobile

We had planned on our shuttle taking us to the airport at 5:40. We got down to the lobby promptly and the front desk guy said the Cab would be right there to pick us up. He said r would call to verify they were on their way and then when he called the cab said they weren't running yet.... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Kachk7582 Thank you for for taking the time to post a review. We are pleased that you stayed withus. However, we apologize for the experience with the shuttle services. Rest assured your review will be used to consider improvements needed and we hope to see again in the near future Kind Regards, Hotel Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

Recently stayed here for 2 days. I only stayed here because everything downtown Chicago was booked. Tho not my first choice, it was great. Very clean, the staff were great. Getting cabs, directions, recommending restaurants, whatever they were great. The place seems a little dated. My in room air conditioner growled quite a bit, but I believe a renovation is... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Traveling Curmud, Thank you for for taking the time to post a review. We are pleased that you liked the hotel. However, we apologize for the experience with the room AC. Rest assured your review will be used to consider improvements needed and we hope to see again in the near future Kind Regards, Hotel Manager More

Trophy Club, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2014

Excellent property with very engaging front desk staff and efficient help! Clean well appointed room, and was given an improved location once I I mentioned priority club. Absolutely awesome Olympic size indoor pool that was perfect for lap swims. Unfortunately, like most hotel rooms, this one had the annoyingly loud "window AC" unit where there is no thermostat and you... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear William S., Thank you for being an IHG Rewards Club Member and for taking the time to post a review. We are pleased that you liked our pool, the hotel clean and the efficient staff. We we apologize for the experience with the room AC. Rest assured your review will be used to consider improvements needed and we hope... More

Fort Montgomery
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

Reading some of the posted reviews, I wondered if I was staying at a different hotel. Readjusted my reservation with no problem. Front desk staff very friendly. Room was excellent, spotless and quiet. Lobby had coffee, tea, cookies and lemonade. Decor looked fresh and hallway carpeting looks new. This hotel was just a few blocks from family so very convenient.... More

Was this review helpful? Yes 1
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear wn97744, Thank you for taking the time to post a review. We are pleased that you liked our rooms and the service. We are at your service anytime. Kind Regards, Hotel Manager More

Omaha, Nebraska
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 25, 2014

I stayed here when trying to find a reasonably priced hotel close to Midway airport after a flight was cancelled. Since I was only sleeping for a handful of hours and then heading back to the airport, this worked ok. The hotel is quite outdated and a little too far from the airport but I saved quite a bit on... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear jwinterhouse Thank you for taking the time to post a review. We are pleased that you stay was ok. However, we apologize for the experienced with the shuttle times and we wish you had more time to enjoy our special amenities. Rest assured your review will be used to consider improvements needed and we hope to see again in... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 8, 2014

The hotel room itself was decent for the price paid especially with the fact that parking was free for the 8 days we were leaving for vacation AND had free shuttle service. We had no trouble with the shuttle when they dropped us off at the airport, but when we returned, we waited for 2 hrs for them to pick... More

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Krajisnik33, Thank you for taking the time to post a review. We are pleased that you liked our hotel rooms. However, we apologize for the problems experienced with the hotel shuttle and the staff did not respond to your need right away. Rest assured your review will be used to consider improvements needed and we hope you give us... More

Canfield, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2014

Checking into the facility on 6-26-14 for a business trip paid for by my employer the staff requested my personal credit card for incidentals. A standard procedure, I presented my personal credit card. My employer had been requested to fill out a pre-authorized form allowing charges to be billed to the company for my stay. That form was presented upon... More

Was this review helpful? Yes 1
Hartford City, Indiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I was very comfortable during my stay at the Holiday Inn. There were no problems at the hotel and the beds were very nice. The traffic in the area was extremely busy, lots of construction going on but that had nothing to do with the stay. Pool area looked nice, didn't have time to use it but it was a... More

Was this review helpful? Yes 1
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Angie , Thank you for taking the time to post a review. We are pleased that you liked our clean rooms and comfortable hotel. However, we apologize for the outside landscaping looking like it needed manicured. Rest assured the landscaping of the hotel has improved and the weeds in the courtyard area has been cleaned. We hope to see... More

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Additional Information about Holiday Inn Countryside

Address: 6201 West Joliet Rd., Countryside, IL 60525
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Countryside 3*
Number of rooms: 172
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Also Known As:
Holiday Inn Countryside Hotel Countryside
Countryside Holiday Inn

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