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Holiday Inn Countryside

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6201 West Joliet Rd., Countryside, IL 60525
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Holiday Inn Countryside
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136 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davenport, Iowa
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice, only 16 miles away from downtown Chicago. I chose this hotel because of the great park and fly that they have. The shuttle (included in hotel price) drops you off curbside at Midway Airport. Very nice. And they have security to patrol their parking lots so cars stay safe. The pool is HUGE! I only... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Shelleystan2753, Thank you for sharing your feedback with us. We are glad you stayed with us and were able to enjoy the hotel service including the pool and the hotel shuttle. Sincerely, General Manager More 

Rock City, Illinois, United States
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We chose this hotel because we were attending a wedding near by and there were a block of rooms reserved. Oh, and they have a shuttle. When I check in, they hand me the receipt and the room is $50 more then originally booked. That was straightened out, but be forewarned I charged nearly $40 in taxes for various reasons....... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Wendy 1, Thank you for sharing your feedback with us. We are happy you stayed with us and you were able to enjoy the staff service. We apologize for the issues with the shuttle you had to deal with. Please rest assured that your review will be used to reconsider improvements needed. Sincerely, Hotel Manager http://www.tripadvisor.com/ShowUserReviews-g35849-d87716-r283380368-Holiday_Inn_Countryside-Countryside_Illinois.html# Sincerely, Hotel Manager More 

Cincinnati, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights on business recently. Very clean room-housekeeping staff does an excellent job. Spacious room and sink/bathroom-just wish they would do an update and make it lighter/less dingy.Very quiet-never had a noise issue.

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear tootie2010, Thank you for sharing your feedback with us. We are glad you stayed with us and were able to enjoy the hotel room and the service. Your review will be used to reconsider improvements needed. Sincerely, Hotel Manager More 

Decatur, Illinois
1 review
5 of 5 stars Reviewed May 31, 2015

My wife and I used the stay and fly package on our recent trip to Florida. We were treated wonderfully. The staff are just more attentive and happy than I have experienced. Though the airport is a some distance away, the shuttle service was efficient and the parking inexpensive. I left my phone in the shuttle on the way out... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear BBChord, Thank you for sharing your feedback with us. We are so glad you enjoyed the service of the staff and the shuttle service. Your review will be used to reconsider improvements needed at the hotel. Sincerely, Hotel Manager More 

Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

My daughter was married here this weekend, and our whole family stayed here for several nights. Very clean, staff exceptionally accommodating. Pool area is lovely. Our room was comfortable, but we had the AC pumped up all the way, not sure it would have sufficed if it had been hotter weather. The wedding and reception facilities were nice. Would have... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Karen M, Thank you for sharing your feedback with us. We are glad you stayed with us and were able to enjoy the service, the pool area and the wedding reception. We apologize for the AC in the room. being up all the way. Your review will be used to reconsider improvements needed. Sincerely, Hotel Manager More 

Chicago, Illinois
Level Contributor
144 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 24, 2015

We recently used the "stay/fly" package at this hotel since our flight was from Midway airport. It's an old hotel and in dire need of an update. The carpet, wall decor and furniture all need to be updated since it has a 1950's feel. The 50's were a good era but in 2015 it is outdated! However, the staff of... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Travellers1970, We are happy you stayed with us and were able to enjoy the service of the staff, the shuttle service and the restaurant. We apologize for the hotel being dated. Your review will be used to reconsider improvements needed at the hotel. Sincerely, Hotel Manager http://www.tripadvisor.com/ShowUserReviews-g35849-d87716-r274314699-Holiday_Inn_Countryside-Countryside_Illinois.html# More 

Watertown
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 21, 2015

People here are really nice but sheesh- this is the creepiest décor I've seen in a long time. This place needs a face lift. The AC unit looks like it's about to fall apart and the rooms are barren. I would not stay here again.

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Pendleton R, Thank you for sharing your feedback with us. We are glad you enjoyed the srvice of the staff. Your review will be used to reconsider improvements needed at the hotel. Sincerely, Hotel Manager More 

Warrenton, VA
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 11, 2015

This hotel has been around for quite some time but they keep it new and fresh, updating it regularly. The front desk was exceptionally helpful. The business center was well stocked and fully functional, an area many hotels fall short on. My room was clean, comfortable and well stocked with a micro-wave, refrigerator, plenty of electrical outlets, a large desk... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear John K, Thank you for sharing your feedback with us. We are glad you had a pleasant stay. Your review will be used to reconsider improvements needed at the hotel. Sincerely, General Manager More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

This hotel is near the Stevenson Expressway(I-55). There are plenty of stores and restaurants nearby. I enjoyed my stay with comfortable beds for a great night sleep. The hotel has a swimming pool, kiddie pool, sauna and game room. The restaurant onsite....Thumbs Up to the chef! We Love It and definitely will return very soon!

Was this review helpful? Yes 1
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear CottonsKinard, Thank you for sharing your feedback regarding your stay with us. We are glad you enjoyed our hotel location, the beds comfort and food. We look forward to your future stay. Sincerely, Hotel Manager More 

Wisconsin
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 4, 2015

I suppose a 3 star designation does not indicate an overly positive reaction, but we were definitely satisfied. We expected a decent hotel and that's exactly what we experienced. We chose this hotel because we were flying out of Midway Airport and we wanted to capitalize on the sleep-park-fly program. We spent very little time there, but our room was... More 

Was this review helpful? Yes
GM6201, Manager at Holiday Inn Countryside, responded to this review

Dear Traveler3933, Thank you for sharing your feedback regarding your stay with us. We are glad you enjoyed the clean room, hotel and shuttle service. Again, thank you for sharing your feedback. We hope to see you back at our hotel soon. Sincerely, Hotel Manager More 

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