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All 2 Countryside hotels

Holiday Inn Countryside

3.0 of 5 Hotel   |   6201 West Joliet Rd., Countryside, IL 60525
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55%
Ranked #2 of 2 hotels in Countryside
A recent review
4 of 5 stars reviewed 6 days ago
PollyAnna2014 Prairie du Sac, Wisconsin
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  • Reviews (113)
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113 people have reviewed this hotel

Traveler rating
    31
    27
    28
    15
    12
See reviews for
46
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Prairie du Sac, Wisconsin
1 review
4 of 5 stars Reviewed 6 days ago NEW

We visited this Holiday Inn July 7th for a couple days, mental note, don't drive to Chicago on Sunday after 4th of July wknd! Traffic was terrible to say the least! Ok back to the hotel, staff were helpful and very nice for the most part. Check in went smoothly, but was quiet when we finally arrived. Our room was... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago

We had 2 adults and 2 children stay in the room. The brick wall in our room was very dark (from the 60s) - making it appear smaller. The worst part was the Holidome area. We chose this hotel based on it's "Holidome" appeal. There was a large hair ball on the side of the pool Saturday while we swam,... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed June 16, 2014 via mobile

When we first for there on Friday night people were amazing for check in. Got to our room and nothing like pictures on website. Went down to pull. Was super nice just wish they had more tables. When we got back to room it was hot. Air wasn't working. We dealt with it. We called to request a crib, an... More

Was this review helpful? Yes
GM6201, General Manager at Holiday Inn Countryside, responded to this review

We apologize for the air conditioning issues and getting the crib late, these are not problems you should be experiencing. I will be speaking to the Front Desk about how your situation was not resolved appropriately so this can be fixed for future Guests. We hope that you would return and stay with us again as we are always trying... More

New York
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 2, 2014

I stayed at this hotel for a conference. It's a large, old hotel and there was a lot of activity in it while I was there. The good news is - the rooms are decent-sized, clean, and pretty quiet. The beds are a little hard for my taste, but not bad. But the hotel is old and the A/C units... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Countryside, responded to this review

Dear irene345, Thank you for staying with us and for leaving a review of our property. I am pleased that you found our room clean. I am sorry the water heater was a let down and for any inconvenience you may have encountered with the condition of your room and the level of service you have received. Please accept our... More

Green Bay, Wisconsin
1 review
4 of 5 stars Reviewed May 22, 2014

We had 9 rooms total. Price was super and all but one room was renovated. They were clean and very comfortable. Our group spent 3 hours at the game, pool, sauna, steam room, and whirlpool. Everyone had a fantastic time. Plenty of towels. Breakfast was good and came with our stay. Staff was the BEST! We had contact with the... More

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GM6201, General Manager at Holiday Inn Countryside, responded to this review

We enjoying hearing from Guests when they have had a memorable stay. We will continue to improve our Product and Service. We hope you will return again soon, More

Neosho
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

We recently held an event in the ballroom of this hotel, and it immediately became one of our favorites out of a dozen or so venues we utilize around the midwest and south. The staff, from our sales contact Julia to the banquets people, to the food and beverage manager, were way beyond our expectations. We have booked a return... More

Was this review helpful? Yes 1
GM6201, General Manager at Holiday Inn Countryside, responded to this review

Thank you for your kind comments, I will be sharing them with the Team and we look forward to your return in November. Thanks again, More

Tampa, Florida
1 review
1 of 5 stars Reviewed May 3, 2014

I attended a wedding at this hotel and stayed 2 nights. The wedding was great, the food and service excellent. On the other hand, the hotel itself was the worst place I have ever stayed. I had a total of four rooms, 3 of which had no hot water. Friends had a room that had many problems with the lights... More

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GM6201, General Manager at Holiday Inn Countryside, responded to this review

I am sorry for your experience during your stay and I am addressing those issues with our Housekeeping and Engineering departments. We have a great concern that any Guest should experience this. We would hope you would stay with us again when your travel brings you back to Chicago and the western suburbs, again my apologies. More

Fond du Lac, Wisconsin, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 30, 2014

A couple weeks ago we stayed at this location prior to a ten day trip. We do not normally fly out of Midway so it was our first time at this location. Upon arrival, we booked our shuttle time as well as set a 4 AM wake up call. The location itself was nice. The rooms were clean and orderly... More

Was this review helpful? Yes 1
GM6201, General Manager at Holiday Inn Countryside, responded to this review

I want to apologize for the transportation issues you experienced, I know that our Front Office Manager has been in contact with you and hope our resolution and apologies are acceptable. It is through Guest feedback and comments that we can identify areas of improvement so that all Guest have a positive and memorable experience. We hope to see you... More

Indiana, United States
Top Contributor
53 reviews 53 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 22, 2014

Convention not more than a few weekends back and there were ants everywhere on the floor in the room. The front desk did compt a buffet meal in the restaurant and move us to a different floor in the same side of the hotel and guess what? More ants. Husband gave up and tried to ignore them for the convention.... More

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GM6201, General Manager at Holiday Inn Countryside, responded to this review

Thank you for staying with us for your convention and I want to apologize for the ants. We immediately contacted our service and they have been on alert for any further issues. They informed us that these things are seasonal and because of the long, cold winter they become very active at the first signs of Spring, so they are... More

Geneva
2 reviews
5 of 5 stars Reviewed April 13, 2014

We stayed here with our 4 kids and had a wonderful time in their Olympic size pool, baby pool, hot tub and game area loft! Trying to reserve a room was was nearly impossible with an awful gentleman who was very rude. However, he transferred me to central reservations and the woman there (also spoke to the same gentleman) apologized... More

Was this review helpful? Yes
GM6201, General Manager at Holiday Inn Countryside, responded to this review

Thank you for staying with us and we glad the Kids had a great time in the pool. We hope that you would return soon and possibly take the Kids to a Chicago Fire soccer match at Toyota Park. I can assure you the reservation issue has been addressed with the Front Desk and our Reservations Center so we can... More

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Additional Information about Holiday Inn Countryside

Address: 6201 West Joliet Rd., Countryside, IL 60525
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Countryside 3*
Reservation Options:
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Also Known As:
Holiday Inn Countryside Hotel Countryside
Countryside Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Countryside LaGrange hotel. Our facility offers 172 comfortable and newly renovated non-smoking guest rooms and suites, as well as banquet and meeting room facilities, situated in a classic setting just minutes from downtown Chicago, Chicago O'Hare International Airport and Chicago's Midway Airport. There is a complimentary shuttle, based on availability 6:30 AM-10:30 PM, for Midway arrivals/ departures. Shuttle must be booked in advance directly through the hotel. We feature a spectacular indoor recreational facility which is a must see! We boast an enticing restaurant on property, the William Tell Restaurant, which offers breakfast, lunch and fine International cuisine for dinner. The new look and menu at Stanley's Lounge offers a great option for lunch and cocktails. Our present clientele reflects our link to downtown Chicago and as a corridor to the western suburbs of Chicago. We are conveniently located to both I-55, the Stevenson Expressway, and I-294, the Tri-State Tollway. The accessibility to all major highways makes us a short drive to many business and leisure destinations. High-speed Internet access in all guest rooms and wireless access in the lobby, new business center, and lounge. You must be 21 years of age to rent a room. *Complimentary breakfast for guests is only Mon-Fri mornings for 2 ppl. ... more   less 
Number of rooms
172

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