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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
LuAnnTUCSON Tucson, Arizona
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143 reviews from our community

Traveler rating
    69
    48
    14
    7
    5
See reviews for
66
23
16
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a wonderful team working together which makes a very big difference. They all do their jobs very well. Front desk crew is extemely helpful and professional. Breakfast crew keeps breakfast items well stocked and has many choices and not to mention the breakfast area is welcoming and clean. Hotel room was very good too! Housekeeping crew keeps... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We take pride in being able to work as a team to provide great costumer service. We are happy to hear that we were able to provide you with a clean, comfortable, and enjoyable stay! We hope to see you again soon during your next trip to Chicago. More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Our stay was due to a business visit. Price might be slightly higher for the location and for this hotel Best Western Chicagoland - Countryside, Countryside, ILLINOIS. Could be due to the season. The overall service and facilities were good.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear that you experienced great service during your stay! Thank you for choosing us and we hope to see you again soon during your next trip to Chicago. More

Midlothian, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I place several employees in this hotel when visiting from out of town and they really enjoy their time spent there. I have stayed myself and found it to be an enjoyable experience as well. Management goes "above & beyond" to make things run smoothly.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your business! We are happy to have been able to continually provide you with a comfortable and enjoyable stay. We hope to exceed your expectations during your future stays with us. More

Branson
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel. Clean and well presented appointments. The breakfast was fresh and hot... which a pleasure. The staff is very outgoing and helpful. You will not go wrong stay at this hotel when you are in the Chicago land area.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you experienced great customer service during your stay. We are glad we were able to provide you with a clean and enjoyable stay. We look forward to seeing you again during your next visit to Chicago! More

elm grove, United States
1 review
5 of 5 stars Reviewed October 21, 2014

great comfortable place to stay rooms are in great shape and comfortable beds good location excellent staff.best stay overall we keep coming back internet service is great tv movies good staff is always acomidating

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your loyalty! We are happy to hear that each time you stay with us we are able to provide you with a comfortable stay! We hope to continue to provide excellent customer service during your future stays with us. More

1 review
3 of 5 stars Reviewed October 18, 2014

When our reservation was made to stay at this hotel and upon check in it was made clear to the staff that we were there on business and would be working nights. This meant we would be sleeping days. We would expect to hear noises because daytime activities continue even though we needed to sleep. We were woke up by... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We sincerely apologize about the inconvenience of the construction during your last stay! We are undergoing renovations to make improvements for our guests. We will use this review to implement changes in the future. We apologize again and hope that you will give us another chance. More

Grove City, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

We stayed here recently while attending a family funeral and found this to be an excellent hotel. The staff treated us very well especially the front desk staff. The breakfasts were fine with plenty of available types of food. Overall we would recommend this hotel to those persons staying in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy to hear you received great customer service while staying with us and you enjoyed the breakfast. We hope to see you again during your next trip to Chicago. More

Shakopee, Minnesota, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 4, 2014

Prior to leaving MSP we called to make sure we could check in early. the front desk said yes, no problem. We arrive at hotel there was "something" wrong with house keeping so rooms were not ready! We wanted to go and explore the city! The manager said we could leave our luggage in their locked office(which was pretty cool)... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We apologize for any inconvenience that this may have caused. We historically do not oversell and do guarantee and honor our reservations. We will take your feedback and make sure it doesn’t happen in the future. We hope that you will give us another chance during your next trip to Chicago. More

Atlanta
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 29, 2014

Last minute decision to stay a bit further out from Chicago, but wanted an easy place to meet up with friends. The room was spacious, clean, properly outfitted for guests. The breakfast area was kept filled despite a girls sports event that had many many teams staying and eating at this location. (the teams were polite - didn't even know... More

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Your feedback is very important to us and we will use that to make changes in the future. We are happy that your room was comfortable and you enjoyed the breakfast. We are glad that our hotel was a conveniently located for your traveling needs. We hope that you will visit us again during your... More

Merrill
1 review
3 of 5 stars Reviewed September 20, 2014

Room was quiet, clean and in very good shape. Staff was friendly and helpful. The breakfast was always fresh, whether we got ther early or late, and plenty of tables, too. We enjoyed it so much we extended our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy you enjoyed your stay and decided to extend your visit with us. We hope to see you again during your next trip to Chicago. More

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

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