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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence 2014
A recent review
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137 reviews from our community

Traveler rating
    66
    45
    14
    7
    5
See reviews for
65
22
16
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (37)
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    (57)
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    (26)
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1 review
3 of 5 stars Reviewed 3 days ago NEW

When our reservation was made to stay at this hotel and upon check in it was made clear to the staff that we were there on business and would be working nights. This meant we would be sleeping days. We would expect to hear noises because daytime activities continue even though we needed to sleep. We were woke up by... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We sincerely apologize about the inconvenience of the construction during your last stay! We are undergoing renovations to make improvements for our guests. We will use this review to implement changes in the future. We apologize again and hope that you will give us another chance. More

Grove City, Ohio, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here recently while attending a family funeral and found this to be an excellent hotel. The staff treated us very well especially the front desk staff. The breakfasts were fine with plenty of available types of food. Overall we would recommend this hotel to those persons staying in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy to hear you received great customer service while staying with us and you enjoyed the breakfast. We hope to see you again during your next trip to Chicago. More

Shakopee, Minnesota, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Prior to leaving MSP we called to make sure we could check in early. the front desk said yes, no problem. We arrive at hotel there was "something" wrong with house keeping so rooms were not ready! We wanted to go and explore the city! The manager said we could leave our luggage in their locked office(which was pretty cool)... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We apologize for any inconvenience that this may have caused. We historically do not oversell and do guarantee and honor our reservations. We will take your feedback and make sure it doesn’t happen in the future. We hope that you will give us another chance during your next trip to Chicago. More

Atlanta
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last minute decision to stay a bit further out from Chicago, but wanted an easy place to meet up with friends. The room was spacious, clean, properly outfitted for guests. The breakfast area was kept filled despite a girls sports event that had many many teams staying and eating at this location. (the teams were polite - didn't even know... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Your feedback is very important to us and we will use that to make changes in the future. We are happy that your room was comfortable and you enjoyed the breakfast. We are glad that our hotel was a conveniently located for your traveling needs. We hope that you will visit us again during your... More

Merrill
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was quiet, clean and in very good shape. Staff was friendly and helpful. The breakfast was always fresh, whether we got ther early or late, and plenty of tables, too. We enjoyed it so much we extended our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy you enjoyed your stay and decided to extend your visit with us. We hope to see you again during your next trip to Chicago. More

Poquoson, VA
Top Contributor
75 reviews 75 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2014

Very nice, well kept hotel. Plenty of parking. Very quiet. Staff was helpful. Very convenient to down town. Rooms were very liveable. I would absolutely stay again! Traffic can be tough at rush hour, but the room was relaxing once we got there.

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear your stay was quiet and relaxing! We hope to see you again during your next trip to Chicago! More

Byram, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 7, 2014

We spent one night here as it was very convenient to Midway Airport & downtown Chicago. Very good price and a friendly helpful staff. Room was clean but seemed a bit worn in places. Chairs in the lobby breakfast area were stained, carpets had stains, bathroom mirrors had chips in places. Beds were very comfortable. Area had local restaurants from... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy you enjoyed your stay. We welcome your feedback and will use it to make changes in the future. We hope to see you again during your next trip to the Chicagoland area. More

Brampton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

We stayed with 10 month old baby for 4 nights.. the room was nice... sunny and updated. Had small refrigerator, microwave and coffee maker which was nice with small baby. Bed was very comfortable and there was actually duvet from feathers I loved it because am always cold... Service at reception was very pleasant and friendly always ready to help.... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and loyalty! We will be using your suggestions and feedback to implement changes in the future. We are glad you enjoyed your stay overall. We are happy to hear you will be staying with us during your next trip to Chicago! More

Mountain View, California
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2014

The manager here, Tracy, just made my day. Excellent customer service of the kind you don't see very often anymore. Willing to listen to the customer's story and be sympathetic - I'm pretty sure the accommodation she made was worth a lot more to me than to Best Western.

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so glad to hear Tracey was able to provide excellent customer Service. Great customer service is what we strive for and we are always happy to hear when we have exceeded guest’s expectations. We hope to see you again during your next trip to Chicago. More

Warren, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014

I stay in LOTS of hotels... over 700 nights in the last 3 years, so I know hotels, and this is a very nice one! The staff was friendly, the room was beautiful and clean! Easy access to highways and there is shopping nearby. Also... COOKIES! My ONLY negative about this hotel is that since it is an older hotel... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and compliment! We are happy to hear we were able to provide a comfortable and enjoyable stay. Your feedback is important to us and we will use it to implement changes in the future. We hope to see you again during your next trip to the Chicagoland area. More

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
Number of rooms: 107
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

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