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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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81%
Ranked #1 of 2 hotels in Countryside
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Glen R Kalamazoo, Michigan
  • Overview
  • Reviews (117)
  • Photos (25)
  • Amenities
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  • Room tips (12)
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117 people have reviewed this hotel

Traveler rating
    56
    40
    11
    5
    5
See reviews for
53
19
14
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Kalamazoo, Michigan
1 review
4 of 5 stars Reviewed 3 days ago NEW

Price to value this can't be beat. I definately would stay again at this location. The room were very clean and decorated very well. The breakfast was delicious and a lot to choose from. Enjoyed the fruit and waffles fresh from the waffle maker.

Review collected in partnership with Best Western

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked this hotel as we wanted to take my in-laws to Chicago. This one is about 20 minutes from Millennium park and if you have a little one and prefer to have your car handy it should work for you. The hotel is clean and cozy and the staff are helpful and friendly. The breakfast bar has a reasonable... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you enjoyed the breakfast and your stay was comfortable. We apologize for the slow internet and for housekeeping knocking on your door early in the morning. We will use your feedback to implement changes for the future. We look forward to seeing you again during your next trip to Chicago. More

West Liberty
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We didn't want to pay the high prices and parking for a downtown hotel so we picked this location in Countryside. It is right off Interstate 55 and a quick 20 minute drive to downtown. We used it as our base as we explored the city and it was a great option. The hotel was extremely comfortable and well-kept. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and recommendation! We are so happy to hear our hotel was conveniently located for your traveling needs and you enjoyed your stay. We hope to see you again during your next trip to the Chicagoland area. More

Maple Park, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel upon arriving was very clean, rooms were very clean, it looked very nice. Bed was very comfy. We did not make is to breakfast. The departing staff, not so nice or caring of a family emergency that happened the morning of departing.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Our housekeeping takes pride in providing a clean room for all of our guests and we are happy to hear they were able to exceed expectations. We apologize for the inconvenience that you experienced during your check out process. We hope that you will give us another chance during your next trip to the Chicagoland... More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the deal that we got from Best Western definitely brought us back here. Great breakfast in the lobby. Clean beds! You can use pool in the hotel next door hotel! Lots of parking, helpful staff. You can use printer in the lobby, clean rooms, close to the city and there is one small family Greek restaurant close to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and thank you for staying with us again! We are happy to hear we were able to provide excellent service and amenities. We hope to see you again during your next trip to Chicago. More

Pleasant Hill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of the location because we traveled to Chicago to get married and it was in between both of our families. Convenient to downtown without having to pay the downtown prices. Traveling with a handicap person is not always the easiest but the room was big enough and equipped great. This is the first hotel i... More

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy you enjoyed your stay with us and the handicap accessible room fit your needs. We are also pleased to hear you received great costumer service. We hope to see you again during your next trip to Chicago. More

PRESTON
Top Contributor
76 reviews 76 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Have just spent 3 nights at this hotel and found it to be exceptional value for money. Staff all very friendly and helpful, breakfast very good with a selection to suite all tastes. Room was very spacious and clean and king bed extremely comfortable. Not far from downtown Chicago only about 20 minutes , however because of the very busy... More

Was this review helpful? Yes 2
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear enjoyed the breakfast and your room was comfortable. We take pride in providing our guests with the comforts of home. We look forward to seeing you again during your next trip to the Chicagoland area. More

1 review
1 of 5 stars Reviewed 5 weeks ago

2 days into my trip I had a mini stroke and ended up in the hospital for 3 days. I had to cut my stay a day short after I got out of the hospital to go home. I showed the counter staff my discharge papers from the hospital and they still charged me for the day I did not... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We sincerely apologize for not being able to accommodate your request. Please contact me directly so that I can personally look into the situation. In regards to the elevators, they have been fixed. We hope that you will give us another chance to provide you with a superior service your next time in the Chicagoland... More

Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

normally our motel stays are overnight with not much more that 12 hrs in the motel. We were here for a wedding and stayed 2 nights and spent quite a bit of time in the room and motel. Chicago is of course a high price market and I thought our advanced reservation with AAA rates of $ 108 was an... More

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy that you enjoyed your stay. We hope that you stay with us again during your next trip to Chicago so we can continue to provide excellent service. More

Bentonville,Ar, United States
1 review
1 of 5 stars Reviewed June 17, 2014

I would not recommend this hotel at all. Beds were the worst I have slept on at any price hotel. There was a very limited selection of food items for breakfast and we ended up eating out for breakfast

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We apologize that our beds and the breakfast did not meet your expectations. Your feedback is very important to us. We will use it to implement changes in the future. We hope that you will give us a second chance during your next trip to Chicago. More

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

25 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Hotel & grounds (5)
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Other (11)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 
Number of rooms
107

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