We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Chicagoland - Countryside

Certificate of Excellence
Hotel website
Hotel deals
6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Chicagoland - Countryside
Professional photos View all
Browse nearby
BEST WESTERN Chicagoland - Countryside
Write a Review

167 reviews from our community

Traveler rating
    77
    59
    18
    8
    5
See reviews for
74
28
18
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (52)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (26)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel was more reasonably priced than those just adjacent to Midway, and had decent amenities. The internet was not consistent-- I kept getting kicked off. You need to consider this if you need access for business

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We're glad you found our accommodations and amenities fairly priced and of good value. We apologize about the internet connectivity issues. We do have 24 hour guest internet support with directions in every guest room on how to contact to guide you through the connectivity issues. We hope that you will consider staying with us... More 

Kralendijk, Bonaire
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On my recent trip to the Chicago area to visit family, I decided to try a new hotel. Because I like the area of Countryside, I stayed at the Best Western in that town, conveniently located just off the juncture of LaGrange Road and Joliet Road. I had my misgivings, but everyone at the hotel shooed them all away very... More 

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Guest, Thank you for your review. We are delighted you enjoyed your stay at our hotel and that it's now your home away from home! Our team strives to make every guest feel like they are at home and I'm proud we made you feel this way. We look forward to having you stay with us again shortly! More 

Luxembourg
1 review
4 of 5 stars Reviewed 1 week ago NEW

The staff at this hotel were all very friendly and helpful to us as we arrived from an overseas flight. Even though parts of the hotel were under renovation everything was done in such a way that we as guests felt exited about the improvements and did not mind the work going on. Our best thanks to the staff for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you so much for your review. We're happy to hear you enjoyed your stay at our renovated hotel. We'd also like to thank you for your patience with the remainder of the renovation and it makes us proud that you're just as excited as us to see the final renovated hotel! We look forward to seeing... More 

canton, United States
1 review
4 of 5 stars Reviewed 1 week ago

breakfast included, clean,friendly. quick to respond to problems. close to interstate, shopping and other attractions hotel made are stay a pleasent one .our plans of staying were for only one night and we felt good about staying so we booked anouther one night stay there. the next staying in chicago in the loop at the best western which was a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. It makes us proud to hear you enjoyed your stay at our hotel and that our hotel met your needs. We're glad you enjoyed our breakfast, our service and our clean accommodations. We hope to see you again on your next visit to Chicagoland! More 

Dalton, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff at Best Western Chicagoland were very pleasant, helpful and personable! Our requests for a more comfortable stay were met in a timely and friendly manner! The breakfast choices were plentiful and the breakfast personnel were very friendly and attentive to the guests needs. I would like to point out that this is the second Best Western that I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you for your review. We're very happy to hear you enjoyed our friendly service. In addition, we're glad our complimentary breakfast was a pleasant start to your day. We pride ourselves on customer service and aim to provide a family oriented environment for all of our guests. We apologize about our standard toilets and will use... More 

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and very comfortable beds. Attentive staff. Typical breakfast fare but well presented and hot items were hot. Lots of drink choices and tea and coffee available all day-also fresh fruit and cookies.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you for completing a review of our hotel. We are happy to hear you enjoyed relaxing on our comfortable beds and also delighted in our complimentary breakfast. We hope to see you again soon! More 

Stoughton, Wisconsin
Top Contributor
67 reviews 67 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Best Western is typical for the chain. Nice room, comfy bed, decent pillows, large parking lot, in short a good respite for a Road Warrior. As with all Best Westerns, the breakfast is very average unless you're a waffle person. The eggs are those terrible pre-made discs that dry up almost immediately upon hitting your plate. The breakfast sausage... More 

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Guest, Thank you for your review. We're happy to hear you enjoyed the comfort of our guest rooms. We apologize we could not check you in quicker during a busy check-in period and we will be using your feedback to make improvements going forward. We hope to see you again soon. More 

Springfield, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel in in process of a renovation. Despite that obvious issue the hotel is providing very good accommodations. Clean, quiet at night. Good breakfast. There is a bit of a change every day so it is not the exact same day after day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Guest, Thank you for your review. We are happy to hear you enjoyed your stay. We'd like to thank you for your understanding and patience during our renovation. We hope to have you stay with us on your next visit to Chicagoland so you can see first-hand our finished and renovated hotel! More 

Michigan, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Used the hotel security boxes, when to claim mine, but another box was given to me, my key opened someone else's security box, hello, my key has a number and so doe's the security box. Your personal valuables are at RISK at this location if you use a security box. It took them 30 mins to open my box using... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Guest, We'd like to sincerely apologize about the difficulty in opening your safe deposit box. While it took us a while, we did get it open and you were able to retrieve your belongings which is most important. We appreciate your feedback and will take your concerns and make improvements to avoid situations like yours in the future. More 

Dronfield, United Kingdom
Top Contributor
79 reviews 79 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for visit to Chicago and location for Route 66. The staff were pleasant and helpful, room was clean although rooms near the elevators can be a little noisy. The air conditioning is also noisy. Breakfast is adequate although only sweetened cereals available. No restaurant in hotel but great one at the bowling alley next door. Would definitely stay... More 

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you for your review. We're glad to hear you enjoyed your stay on your travel along Route 66. We hope to see you again soon in Chicagoland! More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (4)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities