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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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BEST WESTERN Chicagoland - Countryside
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Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Dragons30 Pekin, Illinois
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149 reviews from our community

Traveler rating
    70
    52
    15
    7
    5
See reviews for
69
23
17
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pekin, Illinois
Top Contributor
153 reviews 153 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a one night stay at this hotel. It was a good location close to several restaurants. At check in the staff was friendly and checked me in quickly. My heater was not working in my room and when I mentioned it to the front desk she quickly said to look level with the unit and flip the switch... More 

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy you enjoyed your stay and we were able to provide great customer service. We apologize about the heater but glad we were able to address the problem and fix it. We value all our customers’ feedback and will use this to implement changes in the future. We hope to see you... More 

WONDER LAKE, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I was in the area on business for several months. The choice of hotels in the area was limited. I chose this hotel for the price and felt it was a very good value. The check in staff were very friendly and helpful. My special request for room location was met most every time except when the motel was fully... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your loyalty! We are happy to hear you have enjoyed your stays with us. We hope we can continue providing you with a pleasant stay and hope to see you again soon during your next trip to Countryside. More 

Columbia, United States
1 review
3 of 5 stars Reviewed December 15, 2014

We've always stayed at this hotel on our trips to Chicago, but I may have to reconsider in the future. It has always been just fine but on this trip they had replaced the soaps in the bathroom with wall-mounted dispensers, both at the sink and in the shower. I felt like I was in a gas station bathroom or... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Your feedback is very important to us. We apologize we did not meet your expectations. We have since removed those dispensers from the few rooms our vendor gave us a trial on. We hope you give us another chance to show you superior service during your next trip to Chicago! More 

Sandusky, Ohio
2 reviews
5 of 5 stars Reviewed December 4, 2014

The staff was very nice and accommodating. The location was very good for where we needed to be. We were on the first floor and it was very quiet. A great restaurant within a mile named Outriggers. It was phenomenal!

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy to hear you enjoyed your stay and that we were conveniently located for your traveling needs. We hope to see you again during your next trip to the Chicagoland area! More 

Youngstown, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

This property is located maybe 15 miles south-west of Chicago. room was very clean, breakfast was more than we expected (very good), front desk staff & maintenance crew provided excellent guest service. the property needs some updating i.e. replace hallway carpet & the breakfast room chairs were stained. when this property gets a little renovation done it will receive top... More 

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AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay and breakfast! Your feedback is important to us and we will definitely be addressing the capital needs at the property. We hope to see you again during your next trip to Chicago! More 

Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2014

This hotel has a wonderful team working together which makes a very big difference. They all do their jobs very well. Front desk crew is extemely helpful and professional. Breakfast crew keeps breakfast items well stocked and has many choices and not to mention the breakfast area is welcoming and clean. Hotel room was very good too! Housekeeping crew keeps... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We take pride in being able to work as a team to provide great costumer service. We are happy to hear that we were able to provide you with a clean, comfortable, and enjoyable stay! We hope to see you again soon during your next trip to Chicago. More 

2 reviews
4 of 5 stars Reviewed November 3, 2014

Our stay was due to a business visit. Price might be slightly higher for the location and for this hotel Best Western Chicagoland - Countryside, Countryside, ILLINOIS. Could be due to the season. The overall service and facilities were good.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear that you experienced great service during your stay! Thank you for choosing us and we hope to see you again soon during your next trip to Chicago. More 

Midlothian, United States
1 review
4 of 5 stars Reviewed October 28, 2014

I place several employees in this hotel when visiting from out of town and they really enjoy their time spent there. I have stayed myself and found it to be an enjoyable experience as well. Management goes "above & beyond" to make things run smoothly.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your business! We are happy to have been able to continually provide you with a comfortable and enjoyable stay. We hope to exceed your expectations during your future stays with us. More 

Branson
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2014

This is the best hotel. Clean and well presented appointments. The breakfast was fresh and hot... which a pleasure. The staff is very outgoing and helpful. You will not go wrong stay at this hotel when you are in the Chicago land area.

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you experienced great customer service during your stay. We are glad we were able to provide you with a clean and enjoyable stay. We look forward to seeing you again during your next visit to Chicago! More 

elm grove, United States
1 review
5 of 5 stars Reviewed October 21, 2014

great comfortable place to stay rooms are in great shape and comfortable beds good location excellent staff.best stay overall we keep coming back internet service is great tv movies good staff is always acomidating

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your loyalty! We are happy to hear that each time you stay with us we are able to provide you with a comfortable stay! We hope to continue to provide excellent customer service during your future stays with us. More 

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
Number of rooms: 107
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

26 photos of this hotel

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