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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Sisheer B Countryside, United States
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153 reviews from our community

Traveler rating
    72
    54
    15
    7
    5
See reviews for
70
24
17
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Countryside, United States
1 review
4 of 5 stars Reviewed 1 week ago

One of the best hotels I stayed. One of the best hotels I stayed. One of the best hotels I stayed. One of the best hotels I stayed. One of the best hotels I stayed. Really enjoyed the stay. Keep it up.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We appreciate your business. We are so glad you enjoyed your stay at our hotel! Hope to see you again if you are ever traveling to the Chicagoland area again. More 

N Saint Paul
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on several occasions and have also had a nice stay. It was pleasant to see during my recent stay that the hotel was being renovated, and I stayed in a new room with wonderful color choices. This hotel is located in a very convenient location to Midway Airport, and there are several dining establishments... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and loyalty. We are happy to hear you are satisfied with our new renovations. We appreciate you recommending us and mentioning our convenience to dining establishments. We hope to see you again soon! More 

Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable beds, good shower pressure. Good TV reception and internet. Breakfast was diverse, with quality foods. Cookies in the evening. Close to a good number of fast food and casual restaurants, as well as retail shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you had a comfortable stay, & that you enjoyed our hotels’ amenities. We are glad we were conveniently located for your traveling needs. We hope to see you again during your next trip to Chicagoland. More 

Duluth, Georgia
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were visiting friends in LaGrange and needed a convenient place to stay. Convenient it was: only 5 minutes from downtown LaGrange (and that on a snowy night). The desk staff were friendly and check-in was efficient. The room was spacious and the king-sized bed was very comfortable. Everything was clean. The business center was convenient to the front desk... More 

Was this review helpful? Yes
Jay P, Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We're happy to hear your enjoyed your stay with us. We truly value customers service and maintaining a clean & friendly place to stay! We look forward to seeing you during your next visit to Chicagoland! More 

Pekin, Illinois
Top Contributor
161 reviews 161 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 8, 2015

I had a one night stay at this hotel. It was a good location close to several restaurants. At check in the staff was friendly and checked me in quickly. My heater was not working in my room and when I mentioned it to the front desk she quickly said to look level with the unit and flip the switch... More 

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy you enjoyed your stay and we were able to provide great customer service. We apologize about the heater but glad we were able to address the problem and fix it. We value all our customers’ feedback and will use this to implement changes in the future. We hope to see you... More 

WONDER LAKE, United States
1 review
4 of 5 stars Reviewed December 28, 2014

I was in the area on business for several months. The choice of hotels in the area was limited. I chose this hotel for the price and felt it was a very good value. The check in staff were very friendly and helpful. My special request for room location was met most every time except when the motel was fully... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and your loyalty! We are happy to hear you have enjoyed your stays with us. We hope we can continue providing you with a pleasant stay and hope to see you again soon during your next trip to Countryside. More 

Columbia, United States
1 review
3 of 5 stars Reviewed December 15, 2014

We've always stayed at this hotel on our trips to Chicago, but I may have to reconsider in the future. It has always been just fine but on this trip they had replaced the soaps in the bathroom with wall-mounted dispensers, both at the sink and in the shower. I felt like I was in a gas station bathroom or... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Your feedback is very important to us. We apologize we did not meet your expectations. We have since removed those dispensers from the few rooms our vendor gave us a trial on. We hope you give us another chance to show you superior service during your next trip to Chicago! More 

Sandusky, Ohio
2 reviews
5 of 5 stars Reviewed December 4, 2014

The staff was very nice and accommodating. The location was very good for where we needed to be. We were on the first floor and it was very quiet. A great restaurant within a mile named Outriggers. It was phenomenal!

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so happy to hear you enjoyed your stay and that we were conveniently located for your traveling needs. We hope to see you again during your next trip to the Chicagoland area! More 

Youngstown, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

This property is located maybe 15 miles south-west of Chicago. room was very clean, breakfast was more than we expected (very good), front desk staff & maintenance crew provided excellent guest service. the property needs some updating i.e. replace hallway carpet & the breakfast room chairs were stained. when this property gets a little renovation done it will receive top... More 

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay and breakfast! Your feedback is important to us and we will definitely be addressing the capital needs at the property. We hope to see you again during your next trip to Chicago! More 

Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2014

This hotel has a wonderful team working together which makes a very big difference. They all do their jobs very well. Front desk crew is extemely helpful and professional. Breakfast crew keeps breakfast items well stocked and has many choices and not to mention the breakfast area is welcoming and clean. Hotel room was very good too! Housekeeping crew keeps... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We take pride in being able to work as a team to provide great costumer service. We are happy to hear that we were able to provide you with a clean, comfortable, and enjoyable stay! We hope to see you again soon during your next trip to Chicago. More 

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
Number of rooms: 107
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

26 photos of this hotel

Management photos: Courtesy of the property manager

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