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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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81%
Ranked #1 of 2 hotels in Countryside
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
vwvivian Mountain View, California
  • Overview
  • Reviews (129)
  • Photos (25)
  • Amenities
  • Q&A (1)
  • Room tips (13)
  • Location
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129 people have reviewed this hotel

Traveler rating
    63
    43
    12
    6
    5
See reviews for
59
21
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • French first
  • German first
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English first
Mountain View, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The manager here, Tracy, just made my day. Excellent customer service of the kind you don't see very often anymore. Willing to listen to the customer's story and be sympathetic - I'm pretty sure the accommodation she made was worth a lot more to me than to Best Western.

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so glad to hear Tracey was able to provide excellent customer Service. Great customer service is what we strive for and we are always happy to hear when we have exceeded guest’s expectations. We hope to see you again during your next trip to Chicago. More

Warren, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in LOTS of hotels... over 700 nights in the last 3 years, so I know hotels, and this is a very nice one! The staff was friendly, the room was beautiful and clean! Easy access to highways and there is shopping nearby. Also... COOKIES! My ONLY negative about this hotel is that since it is an older hotel... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and compliment! We are happy to hear we were able to provide a comfortable and enjoyable stay. Your feedback is important to us and we will use it to implement changes in the future. We hope to see you again during your next trip to the Chicagoland area. More

Hammond, Indiana
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked this large, six story Best Western hotel in Countryside, IL. The room is large enough with a microwave and free WiFi. Noise from the ac unit with only the fan running, however, was loud and I kept lowering the fan speed; still, it was unusually high for a good hotel. Room was clean but the hallway carpet looked... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you enjoyed your stay. We will be using your comments to implement improvements. We hope that you will give us another chance during your next visit to Chicago. More

Toronto, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel rooms are clean, breakfast is good and staff are friendly. Its close to gas station and grocery stores like Walmart. Its 2-3 min drive to highway. I visited chicago with my family and friends and because of no swimming pool my kids didn't like this place.

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Our housekeeping takes pride in providing clean rooms to our guests. We are happy you enjoyed your room and your stay. We hope to see you again during your next visit to Chicago. More

Countryside
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was nice. Great breakfast and the service was good. However, on the first night we couldn't get any sleep. We heard noises all night long. I'm not sure if it was the sound of the elevator or if it was water running such as shower or sink. All I can say is that I have been in other... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! I apologize we did not exceed your expectations. Our management and maintenance team are continuously monitoring any unusual noise on a recurring basis to help avoid situations as you incurred. We hope that you will give us a second chance during your next trip to Chicago. More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location near Toyota park (soccer/concerts concert venue). Maybe a half hour into downtown depending on traffic. As with the other Best Westerns I have stayed with, included a full breakfast in the lobby, quite good! Great price and great room!

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you enjoyed the breakfast and your stay. We hope to see you again during your next trip to the Chicagoland Area. More

Wiesbaden, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

Customer service helped me get a room despite the hotel being virtually fully booked for 10 of the 15 days. Everything was great with the room. It was new, clean, organized, and functional. Staff was professional and without a doubt helpful. My only response to the experience is thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy that you have enjoyed your stay with us and experienced great customer service! We are glad we could make your long stay comfortable. We hope to see you again during your next trip to the Chicagoland area. More

Eastvale, California
Top Contributor
64 reviews 64 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just had another weeklong stay in Chicago and I decided to stay at this Best Western Hotel. The accommodations were nice, the room was spacious and the staff was friendly. The price range was around $100 per night which was not too bad. A complimentary breakfast is served and the food was decent. I will definitely stay at this... More

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay and your room was comfortable! We hope to see you again during your next trip to the Chicagoland area! More

Clovis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel is ideally located. Close enough to anything you want Downtown by freeways, but far enough from the crowd to relax. Multiple food options nearby, whether you want fancy or family style dining. Not sure, ask the front desk, they never steered me wrong. Free breakfast bar to feast on, waffles, eggs, sausage multiple coffee options. Large comfortable rooms, and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear our hotel was conveniently located for your traveling and dinning needs. We are glad you enjoyed your stay and hope to see you again soon during our next trip to Chicago! More

North Las Vegas, Nevada, United States
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is centrally located with easy access to major expressways. There is close local shopping. The hotel is very clean, very quiet. Breakfast is fresh everyday, hot with plenty of options from toast to waffles. The staff is knowledgeable about the area and can provide easy directions to points of interest. I will continue to book this hotel on... More

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are very happy you enjoyed your stay! We take pride in providing our guests with great customer service and being knowledgeable of the surrounding area. We hope to see you during your next trip to the Chicagoland area. More

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

25 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (3)
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Room/suite (7)
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Business center/function rooms (5)
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Hotel & grounds (5)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 
Number of rooms
107

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Chicagoland - Countryside and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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