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All 2 Countryside hotels

BEST WESTERN Chicagoland - Countryside

2.5 of 5 Hotel   |   6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
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Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
maacodale Poquoson, VA
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132 reviews from our community

Traveler rating
    65
    44
    12
    6
    5
See reviews for
62
21
16
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Poquoson, VA
Top Contributor
71 reviews 71 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice, well kept hotel. Plenty of parking. Very quiet. Staff was helpful. Very convenient to down town. Rooms were very liveable. I would absolutely stay again! Traffic can be tough at rush hour, but the room was relaxing once we got there.

Was this review helpful? Yes 1
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear your stay was quiet and relaxing! We hope to see you again during your next trip to Chicago! More

Byram, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We spent one night here as it was very convenient to Midway Airport & downtown Chicago. Very good price and a friendly helpful staff. Room was clean but seemed a bit worn in places. Chairs in the lobby breakfast area were stained, carpets had stains, bathroom mirrors had chips in places. Beds were very comfortable. Area had local restaurants from... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy you enjoyed your stay. We welcome your feedback and will use it to make changes in the future. We hope to see you again during your next trip to the Chicagoland area. More

Brampton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed with 10 month old baby for 4 nights.. the room was nice... sunny and updated. Had small refrigerator, microwave and coffee maker which was nice with small baby. Bed was very comfortable and there was actually duvet from feathers I loved it because am always cold... Service at reception was very pleasant and friendly always ready to help.... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and loyalty! We will be using your suggestions and feedback to implement changes in the future. We are glad you enjoyed your stay overall. We are happy to hear you will be staying with us during your next trip to Chicago! More

Mountain View, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The manager here, Tracy, just made my day. Excellent customer service of the kind you don't see very often anymore. Willing to listen to the customer's story and be sympathetic - I'm pretty sure the accommodation she made was worth a lot more to me than to Best Western.

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are so glad to hear Tracey was able to provide excellent customer Service. Great customer service is what we strive for and we are always happy to hear when we have exceeded guest’s expectations. We hope to see you again during your next trip to Chicago. More

Warren, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay in LOTS of hotels... over 700 nights in the last 3 years, so I know hotels, and this is a very nice one! The staff was friendly, the room was beautiful and clean! Easy access to highways and there is shopping nearby. Also... COOKIES! My ONLY negative about this hotel is that since it is an older hotel... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review and compliment! We are happy to hear we were able to provide a comfortable and enjoyable stay. Your feedback is important to us and we will use it to implement changes in the future. We hope to see you again during your next trip to the Chicagoland area. More

Hammond, Indiana
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I liked this large, six story Best Western hotel in Countryside, IL. The room is large enough with a microwave and free WiFi. Noise from the ac unit with only the fan running, however, was loud and I kept lowering the fan speed; still, it was unusually high for a good hotel. Room was clean but the hallway carpet looked... More

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you enjoyed your stay. We will be using your comments to implement improvements. We hope that you will give us another chance during your next visit to Chicago. More

Toronto, Canada
1 review
3 of 5 stars Reviewed 5 weeks ago

Hotel rooms are clean, breakfast is good and staff are friendly. Its close to gas station and grocery stores like Walmart. Its 2-3 min drive to highway. I visited chicago with my family and friends and because of no swimming pool my kids didn't like this place.

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! Our housekeeping takes pride in providing clean rooms to our guests. We are happy you enjoyed your room and your stay. We hope to see you again during your next visit to Chicago. More

Countryside
1 review
2 of 5 stars Reviewed August 10, 2014

The hotel was nice. Great breakfast and the service was good. However, on the first night we couldn't get any sleep. We heard noises all night long. I'm not sure if it was the sound of the elevator or if it was water running such as shower or sink. All I can say is that I have been in other... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! I apologize we did not exceed your expectations. Our management and maintenance team are continuously monitoring any unusual noise on a recurring basis to help avoid situations as you incurred. We hope that you will give us a second chance during your next trip to Chicago. More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 7, 2014

Great location near Toyota park (soccer/concerts concert venue). Maybe a half hour into downtown depending on traffic. As with the other Best Westerns I have stayed with, included a full breakfast in the lobby, quite good! Great price and great room!

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy to hear you enjoyed the breakfast and your stay. We hope to see you again during your next trip to the Chicagoland Area. More

Wiesbaden, Germany
1 review
5 of 5 stars Reviewed August 3, 2014

Customer service helped me get a room despite the hotel being virtually fully booked for 10 of the 15 days. Everything was great with the room. It was new, clean, organized, and functional. Staff was professional and without a doubt helpful. My only response to the experience is thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review! We are happy that you have enjoyed your stay with us and experienced great customer service! We are glad we could make your long stay comfortable. We hope to see you again during your next trip to the Chicagoland area. More

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Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Location: United States > Illinois > Countryside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chicagoland - Countryside 2.5*
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

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