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All 11 Collinsville hotels

Comfort Inn

2.0 of 5 Hotel   |   8 Commerce Dr., Collinsville, IL 62234
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Comfort Inn
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85%
Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tomika C
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279 reviews from our community

Traveler rating
    119
    117
    30
    6
    7
See reviews for
109
56
13
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at the Comfort Inn in Collinsville, Illinois. The front desk clerk named Billy was amazing. She was really nice, very attentive, and AMAZING. Her fingernail polish was cute too. She went above and beyond to make me feel at home. Billy needs a raise. The room was wonderful and very clean. The hallways and elevator was clean too.... More

Was this review helpful? Yes
Polk City, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

No problems with anything. Clean rooms, friendly staff, good location. Close to a number of restaurants within walking distance. Back side of hotel had a nice view a corn field which afforded privacy.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We appreciate your feedback and will share this information with our staff. Hope to see you soon! More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

They allow guests to smoke on the balconies outside their rooms so our non smoking room smelled like smoke. And the lobby was full of men drinking, apparently they allow that here. I refused to leave my room without my husband because of all the weirdos that were hanging out.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

We do not allow smoking on our balconies and if it was brought to our attention we would have taken care of this situation. We apologize for any inconveince that occurred during your stay.Thank you. More

Poquoson, VA
Top Contributor
72 reviews 72 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while doing a MINI Cooper rally. Our event was at Gateway Speedway. Getting there and back was easy. Hotel was easy to find and had several eateries nearby. The hotel was clean and comfortable. We had a room facing the corn field. It was quiet and dark and made for an easy nights sleep. Stay here, you won't... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We appreciate your feedback and will share this information with our staff. Thank you again and hope to see you soon! More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has modestly priced suites that really does have two rooms with a door for privacy if one of you needs to stay up later than the other. The furnishings are modest yet comfortable and VERY CLEAN (the staff actually leaves all drawers open when cleaning). I loved the pillows. The air conditioners were a bit noisy and the... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We appreciate your feedback and will share trhis information with our staff, Thank you again and hope to see you soon! More

Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Continues to be reliably consistent in cleanliness and service is very good. Our family has stayed here for several years. This year we were treated to new carpeting and the bedding is always fresh. Always dependable. Location to St Louis is very good. Right off several major highways. Excellent venue for our family when we go to this area for... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you taking the time to fill out a survey. We appreciate oyur feedback and will share this information with our staff. We hope to see you soon! More

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel and I enjoy staying here any time I pass through Collinsville. The breakfast is superb and I like the "atrium" area. Access to the nearby restaurants and highways is easy and makes it easy to get around.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. Hope to see you soon! More

Sand Springs, Oklahoma
1 review
1 of 5 stars Reviewed 3 weeks ago

Rooms smelled overwhelmingly of mildew, stains on walls, bedding and carpeting. Left my socks on the entire time because of fear of what was on carpeting, which was separating at points across the room. Chair had stains and mold growing on it. Muddy shoeprints on bathroom floor. Bathroom mirror marked with brown staining and room was stained and tile grout... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We apologize for not meeting your expectations. This information will be shared with our staff and they will be able to correct these situations. Again, we apologize. More

Springfield, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We found the facility clean, quiet, and a good value. It only took a few minutes to get to the Gateway Arch and down town St. Louis. There are several restaurants within walking distance. The free breakfasts were a plus. You could have waffless, eggs, muffins, or cold cereal.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We appreciate your feedback and will share this information with our staff. We always have room to improve our service. Thank you again, and hopr to see you soon! More

Bloomington, Illinois, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and comfortable. The breakfast was good with plenty of seating. Was well located with easy access from highway, and easy access to church we were holding a conference at for the weekend. Staff was accommodating with late checkout for final day of conference.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey. We share this information with our staff and appreciate all feedback. we are happy to accomadate you and look forward to seeing you again! More

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Additional Information about Comfort Inn

Address: 8 Commerce Dr., Collinsville, IL 62234
Phone Number:
Location: United States > Illinois > Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn

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