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All 11 Collinsville hotels

Comfort Inn

2.0 of 5 Hotel   |   8 Commerce Dr., Collinsville, IL 62234
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Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
serpt70
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299 reviews from our community

Traveler rating
    131
    120
    31
    9
    8
See reviews for
115
62
16
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here after a day in St Louis. Nice rooms and friendly staff. Later checkout than many hit's which was nice. Big atrium with games for the kids. Looked like thet had a nice breakfast buffet, but we were unablike to try it since we slept in.

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Carmel, IN
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here on our way to St Louis. This hotel was a disappointment. The woman at the desk seemed frazzled and unfriendly; the decor was severely outdated. We wouldn't stay there again.

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Washington, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If all Comfort Inns were this great, there would be no room in the Inns! Set up like an Embassy Suite (w/o all suites), big atrium, great breakfast, clean and quiet rooms. We stay here every time we pass through Collinsville, and never bee disappointed. Games to play, clean pool and exercise room. And a most reasonable price as well.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for taking the time to fill out a survey. We appreciate your feedback and will share this information with our staff. Thank you again and hope to see you soon! More 

Cadott, Wisconsin
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

not a bad stay but not quite a good stay. there were a few things that need attention like the entrance door with a broken handle, a very fuzzy orange in the breakfast bowl and a broken latch on the men's room stall. the beds were great and comfortable. like I said not quite good.

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and taking the time to fill out a survey.We will share this feedback with our staff and will correct these problems.Again, thank you. More 

Somewhere in NY
1 review
5 of 5 stars Reviewed 4 weeks ago

I never ever sleep in another bed like I do my own at home but you have gone above and beyond. The pillows, the quilt, the mattress...luxury. I can't believe how well I slept! Easy access to my room, and the young lady at the desk was just so cheerie and helpful! It was a wonderful stay.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and taking the time to fill out a survey. We appreciate your feedback and the compliments. We will share this information with our staff. Thank you again and hope to see you soon! More 

El Paso, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I reserved the two room Jacuzzi suite. The rooms were spacious, clean, and well appointed. The bed was firm and extremely comfortable and I enjoyed a well deserved good nights sleep. I would recommend this hotel to any traveler, for business or for pleasure.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More 

Colorado Springs, Colorado
2 reviews
5 of 5 stars Reviewed October 28, 2014

I travel a lot and this Comfort Inn was a great night's sleep. The suite was spacious, welcoming and very comfortable. Breakfast area is huge. Would have preferred oatmeal but the cereal was satisfying. Highly recommend!!

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank youfor staying with us and taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More 

1 review
2 of 5 stars Reviewed October 26, 2014 via mobile

one of our cards was charged a deposit of one night. When we needed to use a second card for the total, we were told 1)nothing was put on this card 2)the amount held on the card was by our bank & not them. When we spoke to the bank on Saturday morning they verified Comfort Inn was holding the... More 

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

We apologize for the inconveince that occured during your stay. We will share this information with our staff to correct make sure this does not happen again. Again, I apologize. More 

1 review
4 of 5 stars Reviewed October 22, 2014 via mobile

The shower head wasn't the best but hotel was clean and comfortable. Cleaning staff was great. The staff was great with my service dog. Room was easy to get to and convenient parking. Lots of amenities such as business center with printer were very convenient as I was traveling for business.

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KATHY D, Front Office Manager at Comfort Inn, responded to this review

Thank you for filling out a survey. We appreciate your feedback and will share with our staff. Thank you for the compliments and hope to see you soon! More 

Peoria, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 20, 2014

We assumed that this hotel would be a top notch stay. I was able to use our points for our nights, so maybe this is why our stay was bad. We checked in by a very nice woman, but she was not dressed the way one would think a customer service Comfort Inn Person should be. T shirt, no tag... More 

Was this review helpful? Yes
KATHY D, Front Office Manager at Comfort Inn, responded to this review

I apologize for any inconveiniece you occured during your stay. I did have manitance address this issue as well as housekeeping. More 

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Additional Information about Comfort Inn

Address: 8 Commerce Dr., Collinsville, IL 62234
Phone Number:
Location: United States > Illinois > Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#1 Business Hotel in Collinsville
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville

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