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Comfort Inn

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8 Commerce Dr., Collinsville, IL 62234
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1 room 1 guest
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Comfort Inn
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346 Reviews from our TripAdvisor Community

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Traveler rating
    148
    140
    38
    12
    8
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130
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Columbus, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay at hotel has always been pleasant .We have stayed there several times in recent years. Any problems we had were addressed in immediately. Staff very friendly. We stay on 2nd floor, away from pool area. A more quite area.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for taking the time to fill out a survey. We appreciate your feedback and will share this information with our satff. Thank you again! More 

Plano, Texas
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 9, 2015

We had a large 2 room suite, very comfortable. The king bed was firm and the bedroom was well designed, Bath was large, but the tiles can become slippery. Only 2 small problems - elevator looked beat up and breakfast had slim choices. A great thing; pool was heated and big,

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Thank you again and hope to see you soon! More 

Arkansas
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 7, 2015

The beds were comfortable, and it is very convenient, But...this place needs a little TLC. The front entrance area was dirty, so not a good way to start. Our room smelled musty, and the furniture was pretty beat up. Close your eyes and sleep if you can't hold them open, otherwise, keep driving.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a survey concerning your recent stay. We apologize for any inconvenience that occurred during your stay. We appreciate your feedback and will share this information with our staff. More 

Highlands Ranch, Colorado
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 30, 2015

We found the room at the Collinsville, IL Comfort Inn to be clean and comfortable. The layout of the hotel is a bit strange as our first floor room opened directly onto the atrium-like breakfast room. The location is close to the Gateway Arch in St. Louis, which was very convenient.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and share this information with our staff. Thank you again! More 

Cleveland, Ohio
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 12, 2015

This is our second stay at Comfort Inn using Choice Priveleges for one night en route to Ridgedale and Branson Missouri. It is close to St Louis. The hotel is in a very good location having various restaurants within walking distance. It is clean with a friendly staff. Dewayne at the front desk was very courteous and helpful. There is... More 

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Thank you again and hope to see you soon! More 

Fond du Lac
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015

I had just spent 12 long hours on the road and needed to find a room for the night. Luckily I stopped at the Comfort Inn and found a pleasant gentleman at the desk and a clean, comfortable room. A hot breakfast buffet was waiting for me in the morning and provided me with a great start to the day.... More 

Was this review helpful? Yes 2
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you form staying here and for filling out a survey. We appreciate your feedback and will share this information with our staff. Thank you again and hope to see you again! More 

1 review
4 of 5 stars Reviewed May 14, 2015 via mobile

This is a nice hotel right off the expressway. Several options for food are within walking distance. It is clean and and the staff are friendly. I have stayed here twice for business. The only (minor) issue I had was that both times I booked a non-smoking room online, but when I got there they they had it as a... More 

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you form staying with us and for filling out a survey. We appreciater your feedback and will share this information with our staff. Thank you again and hope to see you soon! More 

Howe
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 1, 2015 via mobile

Nice hotel. However bathroom was not clean. We had a handicap accessible room, and the bathroom was gross! Even the special accessible seat for the shower was covered in hair. Ewwwwww. So many hairs on the floor, walls, in the sink & in shower. Housekeeping failed us this time. I hope this comment gets to them and they can step... More 

Was this review helpful? Yes 2
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. I apologize for the inconveniece that occurred during your stay. I will take this matter up with my housekeeping so this does not happen again. More 

Tulsa, Oklahoma
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 26, 2015

Average place. Large indoor area with tables and chairs for breakfast or to sit and visit. Indoor play area for children and pool. Breakfast fine, like most, hot and cold items. People above our room either had children jumping off of beds or were housing elephants. Thermostat seemed to be controlled outside of room even though we had heating/AC unit... More 

Was this review helpful? Yes 1
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Thank you again! More 

Oakley, Illinois
1 review
5 of 5 stars Reviewed April 18, 2015

By using our farm bureau member card we were able to get 20% off best available price making it relative inexpensive,The room was clean and comfortable.Excellent breakfast in a large dining area.Nice pool,but no hot tub.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey.We appreciate your feedback and will share this information with our staff.Thank you again and hope to see you soon! More 

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