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Comfort Inn

Certificate of Excellence
2.0 of 5
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8 Commerce Dr., Collinsville, IL 62234
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Comfort Inn
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Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Judy H Menomonee Falls, Wisconsin
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329 reviews from our community

Traveler rating
    142
    135
    34
    10
    8
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125
66
17
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
  • All months
    (329)
  • Mar-May only
    (98)
  • Jun-Aug only
    (84)
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    (70)
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    (77)
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Menomonee Falls, Wisconsin
1 review
4 of 5 stars Reviewed 2 days ago NEW

When we arrived our room was ready but was not vacuumed very well. There were food crumbs around the table in the room. There was lint on the carpeting. The area behind the faucet in the bathroom was somewhat dirty. The breakfast was great. We've stayed here a number of times and for us this motel works great.

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Pontiac, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

Room was clean! Beds were not comfortable but other than our stay was fine. For what we used this hotel for it worked out perfect for us! Most likely I would stay here again. Very convenient to get to!

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Collinsville, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stay here for 2 weeks to a month every year for work and I couldnt ask for a better place to stay. Clean hotel around everything you need. Nice clean rooms game area as well as a pool. The beds are very comfortable.

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Not a bad hotel. Breakfast got out late (7:00am) on a couple days and room smelt terrible on Monday, but other then that staff was friendly and helping. If breakfast was out on time I'd give 3 stars but since it wasn't going with 2.

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. I would like to apologize for the breakfast. I will speak with the auditor. Again ,thank you. More 

grant park, il
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is an easy and short 15 minute drive into St Louis. You are close enough to downtown St Louis without paying for the cost of a downtown hotel. The hotel was clean, very open and the rooms were very good sized. We only stayed one night, but I would definitely stay again. There are quite a few restaurants... More 

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us.We will use the information from the survey to improve our performance. Thanks again and hope to see you soon! More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel was clean, well kept, well equipped, at an excellent price, and convenient for driving to St. Louis. Only drawback is its unfortunate architecture. All rooms open onto an atrium (aka "echo chamber"). Any loud conversation from late socializers or early breakfast diners carries straight to the rooms. Staff did their best to enforce "quiet hours." But if you are... More 

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Again, thank you. More 

Murphysboro, Illinois
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was extremely large and very comfortable. My sister and I really enjoyed the large counter top area in the bathroom and the double sinks as we both tried to get ready to leave the room. All personal was very friendly and helpful. Plenty of seating for breakfast.

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for taking the time to fill out a survey. We appreciate your feedback and will share this information with our staff. We hopr to see you soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was priced very affordably for room I stayed. The gym is a nice size and you can't beat a pool. There are a lot of options locally to eat with a good size breakfast served on sight. Staff was very friendly and I would come back again.

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KATHY D, General Manager at Comfort Inn, responded to this review

We want to thank you for staying with us and for filling out a survey. We appreciate the compliments and hope to see you soon! More 

Saint Augustine, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel looks plain from the outside but was great. Spacious, clean rooms, great service, and a nice fitness center made for a positive experience. I stay at choice hotels all over the country and this was one of the better ones!

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KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your compliments and will share this with our staff. We look forward to seeing you soon and thank you again! More 

Argenta, Illinois
Top Contributor
76 reviews 76 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Comfort Inn with our three year old daughter and we're pleasantly surprised by the small indoor playground (for babies and toddlers) and other arcade type games. Our room was clean, had plenty of towels, and was much larger than anticipated. There was a good selection of hot and cold breakfast items including waffles, eggs, sausage, potatoes,... More 

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your business and your feedback and will share this information with our staff. Thank you for the compliments. Hope to see you soon! More 

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