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All 11 Collinsville hotels

Comfort Inn

2.0 of 5 Hotel   |   8 Commerce Dr., Collinsville, IL 62234
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Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
gas1940 Cadott, Wisconsin
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297 reviews from our community

Traveler rating
    130
    120
    31
    8
    8
See reviews for
115
61
16
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cadott, Wisconsin
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

not a bad stay but not quite a good stay. there were a few things that need attention like the entrance door with a broken handle, a very fuzzy orange in the breakfast bowl and a broken latch on the men's room stall. the beds were great and comfortable. like I said not quite good.

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Westerville, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

We were so pleased with the accommodations! We asked for a king room, and were given a suite with a nice sitting room with TV, couch, chair, desk and chair, and refrigerator and microwave. The bedroom was room with TV, chair, and ottoman. The bathroom had two sinks--it would have been better to put the ice bucket and tray somewhere... More

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Somewhere in NY
1 review
5 of 5 stars Reviewed 1 week ago

I never ever sleep in another bed like I do my own at home but you have gone above and beyond. The pillows, the quilt, the mattress...luxury. I can't believe how well I slept! Easy access to my room, and the young lady at the desk was just so cheerie and helpful! It was a wonderful stay.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and taking the time to fill out a survey. We appreciate your feedback and the compliments. We will share this information with our staff. Thank you again and hope to see you soon! More

El Paso, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I reserved the two room Jacuzzi suite. The rooms were spacious, clean, and well appointed. The bed was firm and extremely comfortable and I enjoyed a well deserved good nights sleep. I would recommend this hotel to any traveler, for business or for pleasure.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More

Colorado Springs, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I travel a lot and this Comfort Inn was a great night's sleep. The suite was spacious, welcoming and very comfortable. Breakfast area is huge. Would have preferred oatmeal but the cereal was satisfying. Highly recommend!!

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank youfor staying with us and taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

one of our cards was charged a deposit of one night. When we needed to use a second card for the total, we were told 1)nothing was put on this card 2)the amount held on the card was by our bank & not them. When we spoke to the bank on Saturday morning they verified Comfort Inn was holding the... More

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KATHY D, General Manager at Comfort Inn, responded to this review

We apologize for the inconveince that occured during your stay. We will share this information with our staff to correct make sure this does not happen again. Again, I apologize. More

1 review
4 of 5 stars Reviewed October 22, 2014 via mobile

The shower head wasn't the best but hotel was clean and comfortable. Cleaning staff was great. The staff was great with my service dog. Room was easy to get to and convenient parking. Lots of amenities such as business center with printer were very convenient as I was traveling for business.

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KATHY D, Front Office Manager at Comfort Inn, responded to this review

Thank you for filling out a survey. We appreciate your feedback and will share with our staff. Thank you for the compliments and hope to see you soon! More

Peoria, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 20, 2014

We assumed that this hotel would be a top notch stay. I was able to use our points for our nights, so maybe this is why our stay was bad. We checked in by a very nice woman, but she was not dressed the way one would think a customer service Comfort Inn Person should be. T shirt, no tag... More

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KATHY D, Front Office Manager at Comfort Inn, responded to this review

I apologize for any inconveiniece you occured during your stay. I did have manitance address this issue as well as housekeeping. More

Plano, Texas
2 reviews
5 of 5 stars Reviewed October 17, 2014

This was a great experience. The hotel staff was very kind and courteous and the room was very clean and comfortable. The morning breakfast was plentiful and tasty. We arrived in the early evening and were very happy to have such a great oplacre to stay.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for filling out a survey. Your feedback is very important to us and we will share this information with our staff. Thank you for staying with us and we look to seeing you soon! More

1 review
5 of 5 stars Reviewed October 15, 2014

We were going cross country and hoping for a nice stay and it was . To find the hotel was not a problem directions were great and easy to follow. As we arrived the hostess was friendly and very helpful. The rooms were clean and comfortable.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. We apologize for any inconveniece. More

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Additional Information about Comfort Inn

Address: 8 Commerce Dr., Collinsville, IL 62234
Phone Number:
Location: United States > Illinois > Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn

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