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All 11 Collinsville hotels

Comfort Inn

2.0 of 5 Hotel   |   8 Commerce Dr., Collinsville, IL 62234
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Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
nymaryf Somewhere in NY
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295 reviews from our community

Traveler rating
    130
    119
    30
    8
    8
See reviews for
115
60
16
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somewhere in NY
1 review
5 of 5 stars Reviewed 5 days ago NEW

I never ever sleep in another bed like I do my own at home but you have gone above and beyond. The pillows, the quilt, the mattress...luxury. I can't believe how well I slept! Easy access to my room, and the young lady at the desk was just so cheerie and helpful! It was a wonderful stay.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and taking the time to fill out a survey. We appreciate your feedback and the compliments. We will share this information with our staff. Thank you again and hope to see you soon! More

El Paso, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I reserved the two room Jacuzzi suite. The rooms were spacious, clean, and well appointed. The bed was firm and extremely comfortable and I enjoyed a well deserved good nights sleep. I would recommend this hotel to any traveler, for business or for pleasure.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More

Colorado Springs, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I travel a lot and this Comfort Inn was a great night's sleep. The suite was spacious, welcoming and very comfortable. Breakfast area is huge. Would have preferred oatmeal but the cereal was satisfying. Highly recommend!!

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank youfor staying with us and taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. Again thank you and hope to see you soon! More

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

one of our cards was charged a deposit of one night. When we needed to use a second card for the total, we were told 1)nothing was put on this card 2)the amount held on the card was by our bank & not them. When we spoke to the bank on Saturday morning they verified Comfort Inn was holding the... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

We apologize for the inconveince that occured during your stay. We will share this information with our staff to correct make sure this does not happen again. Again, I apologize. More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The shower head wasn't the best but hotel was clean and comfortable. Cleaning staff was great. The staff was great with my service dog. Room was easy to get to and convenient parking. Lots of amenities such as business center with printer were very convenient as I was traveling for business.

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KATHY D, Front Office Manager at Comfort Inn, responded to this review

Thank you for filling out a survey. We appreciate your feedback and will share with our staff. Thank you for the compliments and hope to see you soon! More

Peoria, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We assumed that this hotel would be a top notch stay. I was able to use our points for our nights, so maybe this is why our stay was bad. We checked in by a very nice woman, but she was not dressed the way one would think a customer service Comfort Inn Person should be. T shirt, no tag... More

Was this review helpful? Yes
KATHY D, Front Office Manager at Comfort Inn, responded to this review

I apologize for any inconveiniece you occured during your stay. I did have manitance address this issue as well as housekeeping. More

Plano, Texas
2 reviews
5 of 5 stars Reviewed October 17, 2014

This was a great experience. The hotel staff was very kind and courteous and the room was very clean and comfortable. The morning breakfast was plentiful and tasty. We arrived in the early evening and were very happy to have such a great oplacre to stay.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for filling out a survey. Your feedback is very important to us and we will share this information with our staff. Thank you for staying with us and we look to seeing you soon! More

1 review
5 of 5 stars Reviewed October 15, 2014

We were going cross country and hoping for a nice stay and it was . To find the hotel was not a problem directions were great and easy to follow. As we arrived the hostess was friendly and very helpful. The rooms were clean and comfortable.

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a guest survey. We appreciate your feedback and will share this information with our staff. We apologize for any inconveniece. More

Lenexa, Kansas
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 14, 2014

My 9 year old daughter and I recently stayed here for a soccer tournament with her entire team (and 2 other teams from our soccer club). We arrived around 11pm on a Friday night and despite reserving a non-smoking room specifically, we were given a smoking room. The room smelled so bad, we could barely stand to be in the... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

I apologize for any inconveiniece you occured during your stay but unfortunatly therewhere not any non-smoking rooms left. More

Kalkaska County, Michigan
1 review
4 of 5 stars Reviewed October 13, 2014

Very friendly check-in, helpful and courteous service. Very nice breakfast with plenty of seating in a wide open space. Breakfast is good and hot, offering choices from waffles that you prepare yourself, sausage, eggs, pastries, cereals, bagels, breads, coffee, juices, and many condiments. All great choices. Our 3rd floor room was comfortable and clean with very few complaints. The tub... More

Was this review helpful? Yes
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying at our hotel and filling out a survey. We appreciate your feedback and will share this information with our staff. More

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Additional Information about Comfort Inn

Address: 8 Commerce Dr., Collinsville, IL 62234
Phone Number:
Location: United States > Illinois > Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn

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