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Fairfield Inn St. Louis Collinsville, IL

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4 Gateway Drive, Collinsville, IL 62234
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Fairfield Inn St. Louis Collinsville, IL
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Ranked #7 of 11 Hotels in Collinsville
A recent review
4 of 5 stars reviewed yesterday
comp5185 Omaha, Nebraska
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73 reviews from our community

Traveler rating
    14
    27
    17
    10
    5
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30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Omaha, Nebraska
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed recently at the Fairfield inn just south of St Louis in Collinsville. It was a short 15-20 minute drive and well worth it. The staff was excellent and very accommodating. They had suggestions for everything from food to day trips. We would definitely stay there again.

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My stay here at the Fairfield Inn was a decent stay. Two of the front desk employees Paula and Charlene were very helpful and made our stay enjoyable. I did have a encounter with one of the evening employees Kandi and she was not very polite. She seemed to have an attitude with myself and spouse. If i was in... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest xxxxx x I want to personally thank you for sharing your hotel experience. I am happy to hear Paula and Charlene were helpful. I will share your comments and thank them for a job well done. I apologize that everyone was not helpful and friendly, Would you please contact me as I would like more details... More 

Orlando, Florida
Top Contributor
60 reviews 60 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at another hotel for the most part of my trip but I did get to experience this hotel through one of my friends staying here. It's a bit more up to date which was nice and comforting to walk into. rooms were nice as well. I came a little later in the night so I missed the employee... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To Hungry_Fu-Dini I thank you for taking the time to comment on our hotel. I am glad our hotel impressed you enough to write a review even though it was your friend that stayed with us. We do invite you to stay with us next time you are in town. Respectfully Kerry-Hotel Manager More 

Arlington Heights, Illinois
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a work trip. It's n a decent area with lots of dining and entertainment options. Only negative was that the property is in the middle of being renovated and there was lots of noise. That being said, staff was friendly and attentive to it and it was one of the comfiest beds I have been in at... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our Valued Guest Robert Z I would like to thank you for sharing your hotel experience. I am very happy that you appreciated our friendliness and comfortable beds. I will share your comments with my staff and thank them for a job well done. I do apologize that you experienced noise from our current renovations. We do appreciate your... More 

Top Contributor
60 reviews 60 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 1, 2015

I spend two weeks here in December of 2014. I was working in Granite City and this hotel was only 7 miles away from my work location. Both weeks I was here the staff was awesome. They even took care of me and gave me the same room when I arrived for the second week. The hotel was very clean... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest Dieselguy8599l I want to thank you for taking the time to let me know about your hotel experience. I am very pleased that you appreciated our staff service, cleanliness and breakfast. I will share your comments with my staff and thank them for a job well done. We do appreciate your business and hope to see... More 

Thomasville, Georgia
1 review
5 of 5 stars Reviewed December 17, 2014

I was greeted with a smile at check-in and checkout. The room was very clean . The breakfast was adequate. The swimming pool area was freshly painted but there were a couple wall lights out. I guess its still in progress. All in all I wouldn't hesitate to recommend this hotel. We had a room facing parking lot that was... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest I want to thank you for letting me know about your hotel experience. I am pleased that our friendliness and cleanliness added value to your stay. We do appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager More 

Grayslake, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel is easily accessible from I-55. Everything was clean, and the staff friendly. The breakfast bar was adequate, and the food was always stocked. My kids loved the pool, and found the water to be warm! I love the coffee maker in the room. We needed more towels and shampoo, and had no problem with our request, they were... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest dawn60030 I want to personally thank you for sharing your hotel experience. I am very happy to hear you were pleased with our cleanliness, friendliness, and swimming pool. I thank you for letting me know the breakfast was adequate. I will personally make it a priority to improve the breakfast experience for all. I wish you... More 

Washington, DC
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 30, 2014

I spent a week at this hotel including over Thanksgiving. The housekeeping service was good and the front desk staff was friendly. The hotel has an agreement with Leisure World Fitness Center which is a short walk away. Leisure World has a nice lap pool and good equipment. The guest room was very quiet - no traffic noise. There are... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest DCTraveler3716 I want to personally thank you for sharing your hotel experience. I am happy to hear you were pleased with our friendliness and cleanliness. I apologize that the breakfast experience did not meet expectations. I will personally take steps to improve the experience for all. I will share your comments with my staff . Thank... More 

Viera, Florida
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 22, 2014

Tis fairfield is fairly priced and well positioned near restaurants and activities. Rooms are clean and the staff friendly. This hotel is smaller than many that my wife and I normally stay, but is still a good value.

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest Rick081950 I want to thank you for sharing your hotel experience. I am very happy that you were pleased with our cleanliness and friendliness. I will share your comments with my staff and thank them for a job well done. We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager More 

Brighton, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014

We are Marriott gold members and try to stay at Marriott properties. We usually find Farfield Inns fine for our family. However, this location was horrible. Service was poor. There was a huge number of kids there for breakfast and only a very, very small opening in a cabinet to dispose waste. It was overflowing. As a health professional a... More 

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kerry D, General Manager at Fairfield Inn St. Louis Collinsville, IL, responded to this review

To our valued guest nwd12345678 I want to thank you for letting me know about your hotel experience. I thank you for letting me know about the concerns in relation to putting the breakfast waste in. I sincerely apologize for any inconvenience this may have caused. I want you to know I have added a trash can in the breakfast... More 

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