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Fairfield Inn St. Louis Collinsville

2.5 of 5
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4 Gateway Drive, Collinsville, IL 62234
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1 room 1 guest
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Fairfield Inn St. Louis Collinsville
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89 Reviews from our TripAdvisor Community

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Traveler rating
    21
    33
    18
    11
    6
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37
24
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (89)
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    (24)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed here one night, never again. Door slamming started at 4:30 and never let up. Hotel was clean. The doors need to be adjusted!!!!!!! You can hear your neighbors and anyone walking in the hallway. Restaurants within walking distance..

Was this review helpful? Yes
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest hagerrc1 I want to thank you for letting me know about your recent hotel stay. I sincerely apologize for the door slamming in the early morning hours. I will promptly look into this and do what is needed so this is not a disruption to future guests. I want to make sure you are treated fairly... More 

Twylla
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We drove in for 2 nights from Champaign, Il, so I could visit with my 2 grandchildren, and daughter. My daughter, who lives in Belleville, recommended this hotel, so we arranged our room a few hours earlier. The gal at the front desk was very kind, and welcoming. She remembered me from our conversation earlier in the day. The no... More 

Was this review helpful? Yes 1
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest I thank you for sharing your hotel experience. I am very happy that the breakfast, comfortable bed and the hotel's convenient location close to eateries all added value to your stay. I will share your kind words with my staff and thank them for a job well done. We appreciate your business and look forward to... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We just stayed here one night on our way from St. Louis to home in Michigan. It was much not too far out of town, cheaper and not as crowded as a downtown St. Louis hotel. Room was clean and up to date. Area was right off highway with many hotels. I'd stay again when passing through.

Was this review helpful? Yes 1
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest I thank you for sharing your hotel experience. I will share your comments with my staff. I am very happy that our convenient location and cleanliness added value to your stay. We appreciate your business and do hope to see you again. Cordially, Kerry-Hotel Manager More 

IL.
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 19, 2015

Wife and I spent a night here after going to a night Cardinals game. Girls at the desk we're friendly to deal with. Got a nice clean room with a super comfy bed and had a quiet peaceful night ! Great shower too with good pressure and plenty of hot water. Breakfast was good too. Scrambled eggs, sausage patties, waffles,... More 

Was this review helpful? Yes 1
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest backwoodsboy I want to thank you for sharing your hotel experience. I will share your comments with my staff and thank them for a job well done. I am very happy to hear our friendly staff, clean room and tasty breakfast all added value to your stay. We do appreciate your business and hope to see... More 

Dundee, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2015

My mom was extremely ill and my sister brought her up to Collinsville to see family. She was not able to go visit people, so we had visitors come to the hotel and sit in the breakfast area. We had a bunch of kids running around and the staff was extremely patient with us. One of the managers even bought... More 

Was this review helpful? Yes
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest patrickmoore05 and family I want to thank you for your kind comments. It was a privilege to have your family unite at our hotel. We understand how important family is and we were happy to host your get together. I wish you and your family nothing but the best. Respectfully, Kerry- Hotel Manager More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Our family group has stayed at this property multiple times when attending family events in the area. The property lives up to the expectation of a Marriott -- it's well maintained and kept at the Marriott standard. Above that, the hotel staff attempts to accommodate every request and, quite frankly, has never failed anything I have asked of them. Compliments... More 

Was this review helpful? Yes 1
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest CP I want to thank you and your group for your return visit .I will share your kind comments with my staff and thank them for a job well done. I am very happy to hear our well maintained hotel and accommodating staff added value to your stay. We are proud of our people and proud... More 

Houston, Texas
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 11, 2015

It's a Fairfield Inn, so you know what you're getting. It had nice rooms, comfy beds, great shower, and the area was nice. It was about ten minutes outside of the St. Louis traffic, and lots of restaurants around.

Was this review helpful? Yes 1
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest Andrew-T-McD I want to thank you for your valuable feedback. I am very happy to hear the comfy beds and great shower added value to your stay. We do appreciate your business and hope to see you again. Sincerely, Kerry-Hotel Manager More 

Chicago, Illinois
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 11, 2015

We stayed one night, we had a king room on first floor, it was clean and very nice. The staff was friendly when we checked in. The breakfast area was nice and good food. It was easy to get in and out of St Louis and close places to have dinner.

Was this review helpful? Yes
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest RobTra I would .like to thank you for taking your valuable time to let us know about your hotel experience. I am happy to hear the cleanliness and friendliness you experienced added value to your stay. We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager More 

Anthem, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 7, 2015

My husband and I ONLY stay with the Marriott brand because, for the majority of the time, the properties meet or exceed our expectations. We were enroute to the East Coast and decided to stay at this Fairfield since it got us out of St. Louis because the traffic during the morning rush hour is a bear. Boy, did we... More 

Was this review helpful? Yes
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest Susan H I want to thank you for letting me know about your recent stay . I sincerely apologize that we failed to meet your expectations. I can assure you this isn't the norm for this hotel. Each item you mentioned will be promptly addressed. I encourage you to contact me as I would like to... More 

Travelers are raving about these Collinsville hotels

Hayti, Missouri
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed June 3, 2015

One thing about Marriott properties is that you generally know that you're going to get a good, clean hotel. The same goes for this Fairfield Inn: it was clean, the staff were friendly (although when I checked in, the person working the desk never offered a smile or an "enjoy your stay" that I usually expect as such properties). The... More 

Was this review helpful? Yes
kerry D, General Manager at Fairfield Inn St. Louis Collinsville, responded to this review

To our valued guest robm 103 I want to thank you for letting me know about your recent stay. I am glad that our cleanliness, friendly staff , comfortable bedding and convenient location met your expectations. I apologize that our in-room guest directories still reflect we have a hot tub. I thank you for letting me know. I will personally... More 

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Hotel & grounds (3)
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