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Doubletree Collinsville/St. Louis

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1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
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Doubletree Collinsville/St. Louis
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Doubletree Collinsville/St. Louis
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527 reviews from our community

Traveler rating
    249
    161
    67
    37
    13
See reviews for
156
82
32
176
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (527)
  • Mar-May only
    (134)
  • Jun-Aug only
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    (143)
  • Dec-Feb only
    (95)
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Mount Pleasant, WI, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent place to stay. Super friendly staff, checked in at 10:00pm. Night manager was very helpful, handed out warm cookies to us right away. Great way to walk in the door after 5 hours of driving. Rooms were clean and comfortable. Breakfast selection was great. Pool was warm and clean. Would stay again.. A+ place....

Review collected in partnership with DoubleTree by Hilton

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Collinsville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel and restaurant. The staff at this hotel are super nice and helpful. The restaurant is expensive, but delicious. The wait staff is wonderful. It is a great place for wine too. It is great for a date night.

Review collected in partnership with DoubleTree by Hilton

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St. Robert, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff is very friendly. They were helpful in answering questions about the local area. The added bonus of a cookie and water with fruit added in the lobby was nice. The rooms were fresh smelling and clean.

Review collected in partnership with DoubleTree by Hilton

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Toledo
Contributor
20 reviews 20 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room was nice for one person. The bathroom was a little tight, but I had no problem with it. The checkin was fast and friendly, and the room was very clean. The cooling was off when I got to the room, but it didn't take long to cool it down.

Review collected in partnership with DoubleTree by Hilton

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Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were given this hotel to stay at through Priceline.com and we were very impressed with our stay. The room was very clean and the bed was extremely comfortable! Location to restaurants was a plus and we did not have to pay the higher prices as we would have in St. Louis MO. We would definitely stay here again!

Review collected in partnership with DoubleTree by Hilton

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Bolingbrook, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just spent the weekend with the family at the Double Tree. We have stayed several times before and really no major complaints. Only concern this time was at the bar. The bartender looked at me as if I disturbed his conversation. Pool was great. Front desk staff very helpful.

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Cordele, GA
Top Contributor
98 reviews 98 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a few nights in downtown St. Louis and found this alternative hotel to be a much better value with a very easy to access location, so we returned for a second visit to this hotel. It is only 10 to 15 minutes to downtown St. Louis and a very easy drive. Parking at the hotel is free and... More 

Was this review helpful? Yes 1
La Crosse, Wisconsin
Top Contributor
201 reviews 201 reviews
38 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel for a conference - well set up , easy access and well placed rooms, comfortable venue. The guest rooms were also very comfortable - funky decor, nice bathrooms, loved the amenities and coffee. Check in staff were very nice and of course cookies area always delicious.

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this location many time and this last time was very poor. Front desk seemed to be overwellmed and unhelpful. Maybe they just had a bad weekend but I left items in room and noone returned my calls.

Review collected in partnership with DoubleTree by Hilton

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scutler32, General Manager at Doubletree Collinsville/St. Louis, responded to this review

We are so sorry to hear that you had a disappointing experience during your stay with us. At our property, we always aim to ensure every guest feels cared for, valued and respected and your feedback will help us to better deliver this brand promise moving forward. Guest satisfaction is very important to us and we try hard to make... More 

Dearborn, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice facility for small regional conference. Nice accommodations and amenities. Very nice breakfast buffet and great happy hour! Easy highway on/off access. God selection of surrounding restaurants. We had a very good group rate. Front desk staff was helpful, when I needed information about getting to airport. Quick trip to light rail ( 7 mi.) can get you to... More 

Review collected in partnership with DoubleTree by Hilton

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