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Doubletree by Hilton Chicago Magnificent Mile

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300 East Ohio Street, Chicago, IL 60611
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Doubletree by Hilton Chicago Magnificent Mile
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Doubletree by Hilton Chicago Magnificent Mile
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1,758 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Evansville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place was great. It had everything you could ask for in a hotel. Grab your free cookies at the desk everytime you walk by. They are the best cookies ever. Your only a few blocks from Magnificent Mile. Shopping is eveywhere and a restaurant on every block. You are pretty much close to everything in the downtown area. If... More 

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Elkhart
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Although the location was great, close to shopping, and easy to walk to Navy Pier. Was greatly disappointed in the beds in the room. Had gotten what I thought was a fabulous rate on Hotwire, much to my dismay, they put the crappy beds in my room!!! I realize that I could have complained and possibly gotten a different room,... More 

Was this review helpful? Yes 1
NC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 2 nights here and the bed was great - which is my top priority. The pillows went flat quickly and I woke with aching ears. The lobby and hallways are awfully decorated, but clean. My opinion, looks a lot like 1985! Skip the bagel shop and walk to the Waffle Cafe just down Ohio for an awesome breakfast!

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of Hilton DoubleTree Magnificent Mile. We are glad that your bed was comfortable during your stay and that you were able to find enjoyable dining in Chicago. We apologize that you felt our decor was "out of date" and it will be addressed when renovations come about. We hope you enjoyed visiting Chicago... More 

Atlanta Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Easy access to multiple transportation channels. Walking distance to great restaurants and shopping. Nice size rooms, convenient store across the street and in-house dining is good. Parking can be expensive.

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy to hear that you enjoyed your stay with us in Chicago. We take pride in our proximity to many sought after attractions in the Chicago area and are pleased you were able to find fun things to do. We agree that parking can be pricey, but as with any major city this is an obvious... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We stayed at the Double tree for 3 nights in Chicago from 24th June to the 27th. We booked through booking.com and was quoted $927 for the 3 nights which we were charged upon checkin by the hotel, have the receipts and bank records to prove this included taxes and hotels fees. Upon check out we were told out account... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location near the Magnificent Mile, not to mention a ton of great restaurants. That said, coming from someone who enjoys good quality and service this hotel did lack. I pulled my car up front at arrival hoping for assistance at 8:30pm and I was completely ignored by the bell staff. I finally had to... More 

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for informing us of the circumstances during your stay with us. We apologize that you were not assisted upon your arrival and that you had to deal with the issue with the ice machine malfunction. Guest Services have been informed of this so we can improve. We hope that you enjoyed your stay outside of these... More 

Grand Rapids, Michigan
5 of 5 stars Reviewed 5 days ago NEW

Taylor did an incredible job. He spoke to us as if we were friends and not customers. I know he sees 100's of faces a day but he always greeted us by name and was up to speed on the details of our stay.

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are very pleased to hear that you had an excellent Birthday celebration in Chicago! We take pride in our quality of service and are glad you received this during your stay with us. We hope to accommodate you in the future and thank you for your kind review. Have a fantastic day! More 

Commerce, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Double Tree in Downtown Chicago was awesome! Service was excellent and the location is even better. Short walk to Navy Pier and the Magnificent Mile. The outdoor pool was clean and heated. Einstein Bagel is located within the hotel and their staff was friendly and has an affordable breakfast for the family. I would stay at this hotel again.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are so pleased you thoroughly enjoyed your stay with us and received excellent service. We look forward to accommodating you in the near future. Have a marvelous day! More 

Hilliard, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I thoroughly enjoyed our stay. The staff was absolutely amazing!! Every single person we encountered was extremely friendly and went out of their way to make us feel welcome and were so helpful. We will definitely be back.

Review collected in partnership with DoubleTree by Hilton

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We pride ourselves on our extraordinary service and amazing staff. We are very happy that you enjoyed your stay and can't wait to have you back in the very near future. Thank you for your review and have a fantastic day! More 

newyork
1 review
3 of 5 stars Reviewed 1 week ago NEW

Staff was pleasant and helpful but found the room slightly dirty and the lobby had furniture that looked shabby. For a business travel is was satisfactory but not excellent The location was excellent and within walking distance to restaurant and shopping.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy that you enjoyed our excellent location in downtown Chicago and also peased to hear that you received excellent service. Housekeeping has been informed about your room being dirty and we apologize that this was an issue. We hope you have a great day and look forward to having you back in the near future! More 

Hotel Review Summarization

What travelers say

  • Navy pier(42)
  • Great location(19)
  • Very nice(8)
  • Michigan avenue(8)
  • Grocery store(7)
  • Few blocks(7)
  • Friendly and helpful(6)
  • Short walk(5)
  • Outdoor pool(4)
  • Michigan ave(4)
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Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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