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Doubletree by Hilton Chicago Magnificent Mile

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300 East Ohio Street, Chicago, IL 60611
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Doubletree by Hilton Chicago Magnificent Mile
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Doubletree by Hilton Chicago Magnificent Mile
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1,762 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zionsville, United States
5 of 5 stars Reviewed yesterday NEW

The entire staff was so kind and helpful - it made our trip to Chicago a huge success. I would highly recommend this hotel to anyone visiting the Magnificent Mile. The heated rooftop pool was also a hit with my children.

Review collected in partnership with DoubleTree by Hilton

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Calgary, Canada
3 of 5 stars Reviewed yesterday NEW

One night and all went well. Stayed one night good location, room clean with some reno work on the floor in progress. (no working while we slept) Staff Friendly on late arrival with the typical warm cookie welcome treat.

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
9 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here one night to be close to Navy Pier for fireworks. I paid around 300 for that night (given holiday events and late scheduling), parking is 52 in the adjacent garage for overnight and the breakfast buffet was near 20 per adult and 10 per kiddo. However, the beds were really comfortable, the finishings were lovely. We recieved... More 

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We appreciate your review and are pleased you enjoyed your stay with us at Hilton DoubleTree. We take pride in providing our guests the best service possible and are happy this met your expectations. We would love to accommodate your family in the future and hope to have you back soon. Thank you and have a fantastic day! More 

Madison, WI
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel on a quick getaway to Chicago and it was beautiful! Great location in Downtown Chicago; Nice breakfast; love the cookies; room was huge (we asked for 2 beds) and a very pleasant surprise with a heated pool on the roof of the 5th floor. (The attendant was excellent - she was very attentive to making... More 

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are very happy to hear that you enjoyed everything about our hotel. We pride ourselves on great service and a quality product and it is nice to receive confirmation of our hard work. We look forward to accommodating you in the near future. Have a wonderful day! More 

Evansville, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was great. It had everything you could ask for in a hotel. Grab your free cookies at the desk everytime you walk by. They are the best cookies ever. Your only a few blocks from Magnificent Mile. Shopping is eveywhere and a restaurant on every block. You are pretty much close to everything in the downtown area. If... More 

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you very much for your kind review of our hotel. We are pleased that we were successful in providing you a memorable stay in Chicago. Our cookies are quite delicious and we are happy you enjoyed them during your stay. We look forward to having you back in the near future and wish you the best. More 

Elkhart
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Although the location was great, close to shopping, and easy to walk to Navy Pier. Was greatly disappointed in the beds in the room. Had gotten what I thought was a fabulous rate on Hotwire, much to my dismay, they put the crappy beds in my room!!! I realize that I could have complained and possibly gotten a different room,... More 

Was this review helpful? Yes 1
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of Hilton DoubleTree. We are glad you were in close proximity to many of the attractions of Chicago. We apologize that the beds in your room were not to your satisfaction. However, we do wish you would have reached out to guest services so we could have solved the issue at that time.... More 

NC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 2 nights here and the bed was great - which is my top priority. The pillows went flat quickly and I woke with aching ears. The lobby and hallways are awfully decorated, but clean. My opinion, looks a lot like 1985! Skip the bagel shop and walk to the Waffle Cafe just down Ohio for an awesome breakfast!

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for your review of Hilton DoubleTree Magnificent Mile. We are glad that your bed was comfortable during your stay and that you were able to find enjoyable dining in Chicago. We apologize that you felt our decor was "out of date" and it will be addressed when renovations come about. We hope you enjoyed visiting Chicago... More 

Atlanta Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Easy access to multiple transportation channels. Walking distance to great restaurants and shopping. Nice size rooms, convenient store across the street and in-house dining is good. Parking can be expensive.

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Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We are happy to hear that you enjoyed your stay with us in Chicago. We take pride in our proximity to many sought after attractions in the Chicago area and are pleased you were able to find fun things to do. We agree that parking can be pricey, but as with any major city this is an obvious... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

We stayed at the Double tree for 3 nights in Chicago from 24th June to the 27th. We booked through booking.com and was quoted $927 for the 3 nights which we were charged upon checkin by the hotel, have the receipts and bank records to prove this included taxes and hotels fees. Upon check out we were told out account... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is in a great location near the Magnificent Mile, not to mention a ton of great restaurants. That said, coming from someone who enjoys good quality and service this hotel did lack. I pulled my car up front at arrival hoping for assistance at 8:30pm and I was completely ignored by the bell staff. I finally had to... More 

Was this review helpful? Yes
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for informing us of the circumstances during your stay with us. We apologize that you were not assisted upon your arrival and that you had to deal with the issue with the ice machine malfunction. Guest Services have been informed of this so we can improve. We hope that you enjoyed your stay outside of these... More 

Hotel Review Summarization

What travelers say

  • Navy pier(42)
  • Great location(19)
  • Very nice(8)
  • Michigan avenue(8)
  • Grocery store(7)
  • Few blocks(7)
  • Friendly and helpful(6)
  • Short walk(5)
  • Outdoor pool(4)
  • Michigan ave(4)
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

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