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Doubletree by Hilton Chicago Magnificent Mile

3.5 of 5 300 East Ohio Street, Chicago, IL 60611
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#96 of 169 Hotels in Chicago
1,419 Reviews 4 of 5 stars
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Doubletree by Hilton Chicago Magnificent Mile
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Doubletree by Hilton Chicago Magnificent Mile
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1,419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I went in Chicago for a weekend. Following my report: 1. The hotel is located in downtown, walking distance from the Michigan Ave and navy pier 2. The hotel parking is really expensive compared to the others in the area 3. For the breakfast since the price in the hotel is really expensive, I suggest to go in "West Egg"... More

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Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Doubletree in a room with 2 queen beds. It was a little on the small side, but clean and the location is great. It's just a couple of blocks off Michigan Ave. near all the great shopping without being in too busy of a location. Check-in was extremely quick and easy and all of the staff... More

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KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Beth0106- Thank you for the great comments! We are glad that you enjoyed our close proximity to all the shopping along Michigan Avenue. It gives us great pleasure to hear that you will be returning to us again soon! More

Bloomfield Hills, Michigan
Top Contributor
90 reviews 90 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

2 night stay for a trade show in September. My room was fine (1405, close to elevator but very quiet), with an efficient work surface, plenty of space, comfortable bed and well furnished. So far, so good. Now the negatives: $9.95 per day for internet - so early 90's, and a real slap to business travelers. Lobby bar was totally... More

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KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Pedalboy- Thank you for your honest feedback. We do offer complimentary WiFi in the lobby level of the hotel, and apologize if the nominal fee posed an inconvenience. The DoubleTree Mag Mile is designed with an urban and contemporary look throughout which offers the guest an exciting hotel experience at an affordable price point. We regret if our accommodations did... More

Margate, Florida, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't ever stay at this hotel. There has to be a better hilton property in downtown Chicago. God forbid you to check in early. I have stayed every month for last year and it has continuously gotten worse. The staff checking you in are the wicked witches of the west. Their attitude is beyond bad. I do have to say... More

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KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Willis55- Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these concerns with our front desk staff and hope that next time you’re in the area, you’ll visit us... More

Newport beac
2 reviews
3 of 5 stars Reviewed 1 week ago

This Double Tree is in a good location and will usually offer the best price for a downtown Hilton hotel in Chicago. Hotel is old, lobby small and often very loud. Internet is awful, do not even brother with it. But location is excellent and it is on most McCormick shuttle routes. I would stay again for the right price.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

281bernhardm- We are happy that you enjoyed our hotel's central location, but regret if the internet caused any inconvenience during your recent stay. It would be a pleasure to welcome you back again soon. More

New York
1 review
2 of 5 stars Reviewed 1 week ago

Poor service for a very high price. The room was never cleaned, and faulty equipement was left in the room after being reported. The front desk was understaffed and unresponsive. I left a message for the Manager, who never called back. But they charge premium rates. Stay somewhere else.

Review collected in partnership with DoubleTree by Hilton

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KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Edwin,Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and... More

East Lansing, United States
1 review
2 of 5 stars Reviewed 1 week ago

My Hilton Honor profile, my corporate travel profile both indicate that I want a non-smoking room. When I arrived I was given a smoking room. Are you kidding me? This is why I love Marriott. Marriott hotels are non-smoking world wide - Hilton has figured this out just yet. Unbelievable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dan S- Thank you for sharing your feedback about our property. We’re very sorry for the unwelcoming smoke odor during your stay. We are going to make it right at our hotel by converting to all non-smoking rooms in the near future. In the meantime, we will do our best to remove smoke smells from our old smoking rooms with... More

1 review
5 of 5 stars Reviewed 1 week ago

Our stay was short but the service seemed longer. We found everything in excellent condition from beginning to end. Upon check -in we were greeted with warm welcome bell-boys. I had to report a little problem that I had while making my reservation to the receptionist.She was very apologetic and rectified the problem. It was my birthday weekend, and I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

381arnas- Happy belated birthday! We hope you enjoyed the complimentary champagne and chocolate covered strawberries too. It would be a pleasure to welcome you back again soon. More

Northampton, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel has nice atmosphere, but the beds are old and they need to redo some things. Otherwise it was not bad just a little pricey though. Very helpful getting a cab . Great veiw on the 20th floor. Will probably look for a newer hotel next time mainly because of the bed.

Review collected in partnership with DoubleTree by Hilton

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KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thomas W- We regret if the bedding was not to your liking, however, we hope the sweeping views of the Chicago skyline made up for this. Please be assured of our best efforts to regain your confidence in us, and hope to welcome you back for a much improved stay next time. More

Manhattan, Kansas
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean hotel, greeted by friendly staff with warm cookies. Room was very clean and just as we thought it would be. It's sad that at this price point for a hotel you do not get free wifi or breakfast. However what they do offer is a breakfast voucher if you elect not to have your room cleaned from your night... More

Was this review helpful? Yes
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dan W- You are very welcome, and thank you for the enthusiastic comments! We are happy you enjoyed our friendly staff, breakfast voucher, and on-site Einstein's. Hope to see you again soon! More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(50)
  • Great location(24)
  • Michigan avenue(15)
  • Few blocks(12)
  • Very good(10)
  • Grocery store(9)
  • Friendly and helpful(9)
  • Very nice(8)
  • Short walk(7)
  • Michigan ave(6)

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree

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