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All 169 Chicago hotels

Doubletree by Hilton Chicago Magnificent Mile

3.5 of 5 Hotel   |   300 East Ohio Street, Chicago, IL 60611 (Gold Coast)
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Ranked #94 of 169 Hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
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1,412 reviews from our community

Traveler rating
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418
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Our stay was short but the service seemed longer. We found everything in excellent condition from beginning to end. Upon check -in we were greeted with warm welcome bell-boys. I had to report a little problem that I had while making my reservation to the receptionist.She was very apologetic and rectified the problem. It was my birthday weekend, and I... More

Review collected in partnership with DoubleTree by Hilton

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Northampton, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel has nice atmosphere, but the beds are old and they need to redo some things. Otherwise it was not bad just a little pricey though. Very helpful getting a cab . Great veiw on the 20th floor. Will probably look for a newer hotel next time mainly because of the bed.

Review collected in partnership with DoubleTree by Hilton

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Manhattan, Kansas
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Clean hotel, greeted by friendly staff with warm cookies. Room was very clean and just as we thought it would be. It's sad that at this price point for a hotel you do not get free wifi or breakfast. However what they do offer is a breakfast voucher if you elect not to have your room cleaned from your night... More

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Las Vegas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Average place with some weird space designs and restaurant hours. The lobby bar is 12 feet from the Registration desk....what does this mean...people waiting for check in (at times it was at least 50 people) are crowded all around lobby and sitting at the bar invading your down time space complaining about how slow the check in process is. Not... More

Review collected in partnership with DoubleTree by Hilton

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CHicago, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We arrived at 5:30 pm at the hotel. We had four rooms reserved and one of our rooms was not ready at this time. On top of that, none of the rooms keys worked and needed to be escorted to our rooms every time we needed to get in our rooms. Knowing their machine was down, they continued to send... More

Review collected in partnership with DoubleTree by Hilton

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KokuaHospitality, General Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Virginia M- Our sincere apologies that your recent stay with us did not meet your expectations. We appreciate your feedback, as we are always striving to improve our product and service! We hope you will stay with us again and give us the opportunity to regain your trust. Sincerely, More

Marietta, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Keys to room did not work. Many friends stayed there with the same experience. Toilet leaked, bathtub drained slowly so I stood in a puddle in the shower. The maintenance people did fix the leaking toilet. All room furnishings were worn. Cleanliness was just ok. Did not meet expectations

Review collected in partnership with DoubleTree by Hilton

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KokuaHospitality, General Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Doug C- Sorry to hear of the issues you encounter while staying with us. Your comments will enable us to improve our product moving forward. We hope that in the future you will allow us the opportunity to show you true DoubleTree hospitality! Sincerely, More

kentucky
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We checked in two nights ago. Decided to go relax by pool before dinner that night. Only a couple of people out there. Us and two other couples. One of the couples were clearly arguing. We decide to go ahead and sit down. Imagine our surprise when she began hitting him and drinks were being thrown. The towel guy came... More

Was this review helpful? Yes 2
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ideal location, in the Magnificient Mile, but yet steps away from the Loop. Surrounded by plenty of nice restaurants, stores and the nice Michigan Avenue. Upon check-in, we were extremely well treated by the front office agent Cookie. The room was nice, large and provided a breathtaking view of the city (20th floor). Once again, Hilton beds are a dream!

Was this review helpful? Yes 2
DT-HCMM, Guest Services Admin at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hello Saute_flocon, Thank you for taking time out to comment at your most recent stay with us here at the DoubleTree by Hilton Chicago Magnificent Mile. It gives us great pride to hear that you had a wonderful time and enjoyed your guest room while visiting Chicago. We are in a prime location with many options for fun and many... More

Mexico City, Mexico
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good location close to Mag Mile. Beds were very comfortable. Visited this locations thanks to a Groupon Getaways promotion. Windows in need of cleaning. Pool area was dirty. Service was minimal but each and every staff interaction I had (especially the doorman / bellboy) was excellent. Average hotel, good night's sleep.

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KokuaHospitality, General Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Riley C- On behave of the management and staff of the DoubleTree by Hilton Magnificent mile, we thank you for sharing your experience with us. We are very proud of our door and bell staff. Rest assured your comments will enable us to improve our facilities and services. Sincerely, More

Minneapolis, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff was wonderful, but cleanliness was lacking in the rooms. Bathroom floor was dirty as was the carpet in the room. The pillows were very lumpy, and these were the smallest queen size beds I've ever seen! Pool area was nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
KokuaHospitality, General Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Lori A- Thank you for taking the time to write regarding your recent visit to our hotel. We will address the issues you shared with the appropriate personnel to insure our future guests do not encounter similar issues! Sincerely, More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(50)
  • Great location(24)
  • Michigan avenue(15)
  • Few blocks(12)
  • Very good(10)
  • Grocery store(9)
  • Friendly and helpful(9)
  • Very nice(8)
  • Short walk(7)
  • Only complaint(6)

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree

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